A member of the Small Luxury Hotels of the World, this is a high-class hotel in an enviable location. Every inch the scene-stealer, it’s set by the beach of El Duque so you can be on the sands in minutes.
But on first glance it’s the sprawling pool scene with its five pools that impresses the most. Curving around them are generous sun terraces peppered with four-poster day-beds, sunloungers and big cream parasols. Add gently swaying palms and the whole scene is idyllic.
Inside, meanwhile, you’ll find a range of bedrooms from double rooms and junior suites to villas. Whichever you go for, they’re all decorated in a neutral palette so they’ve got a light and airy feel to them. They’re all kitted out with big, comfy beds and sofas not to mention a balcony or terrace. Plus they all come with added extras. Cue flatscreen satellite TVs, hydromassage showers and indulgent pillow menus. If you opt for a villa, you’ll get a garden with an outdoor hot tub, too.
For even more in the way of pampering, head to the state-of-the-art Nammu spa. Here you’ll find three different thermal circuits to try out – the Canarian, Celtic and Thalassa. Opt for the Canarian circuit and you’ll find yourself in a volcanic cave set-up with a host of mineral treatments to choose from. Aside from the circuits, there are plenty of beauty therapies like slimming treatments and body wraps.
As for the food, La Plantacion del Sur scores extra points here, too. Head to El Buffet for buffet breakfasts, dinners and show cooking. Or check out El Gourmet Canario for delicious à la carte options. There’s a poolside restaurant for lunch here, too. And it goes without saying, whichever place you choose you’ll be dining in style.
Based on 997 reviews
A la Carte
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities► View all
5 outdoor pools
The 5 pools include a heated one and 2 waterfall pools. There are terraces with sunbeds and towels are provided.
For buffet breakfast and dinner with show cooking.
Poolside restaurant and bar*
La Jaima poolside restaurant opens daily for lunch.
Rooms ► View all
Villa sleeps 2 with king-size canopy bed, walk-in wardrobe, whirlpool bath and private garden. There's a hydro-massage shower in the bathroom, bathrobes and pillow menu.
Twin room sleeps up to 4 with twin beds and a sofa-bed suitable for 1 adult or 2 children. There's a hydro-massage shower in the bathroom, bathrobes and pillow menu.
TripAdvisor Reviews Show more reviews »
Fantastic family friendly hotel
I have just spent 10 glorious days at this hotel, travelling there on my own with a small child. The reception from staff was excellent, with a welcome drink and smooth book in, with my room ready for occupation at 11:00 am - they we're expect me. The hotel itself is modern and calming in its decor, the rooms are large (I'd recommend a sea views), the multiple pools mean that the pool area never feels full, and there are always loungers and towels, the breakfast is excellent but the buffet was, as always, a bit repetitive but there are lots of lovely restaurants near by. The staff here are wonderful, the waiters engaged with my child, often carrying kinda eggs, and other surprises, the reception staff were always a joy to deal with and even maintenance had a friendly smile. The mini club was excellent, with really engaging upbeat staff. The location is very central, surrounded by busy roads but surprisingly this was not an issue as the hotel is very high and you you just get great views of the sea, with no real noise issues for us. I have stayed at several 5 star hotels in the Canary Islands and this is by far the best - a real joy to visit.More
Jw22-70, London, United Kingdom
5 star service 4 star quality
We are currently staying at this hotel until 25th April and you cannot fault the service and friendliness of the staff which makes this hotel. However, we paid extra for a 'superior' room and had emailed prior requesting if possible a quiet room location and afternoon sun, our first room, ground floor 19 was located above the very noisy kitchen and had one of the smallest balconies. The noise from the kitchen with banging & crashing went on until 11.45 pm and started again at 05.30am, needless to say we requested a room change at 06.00 am and were moved later that morning. Whilst the room we are in now is adequate I would not expect to pay a premium for this standard of room in a 5 star hotel To sum up the staff are very helpful and friendly, the pool area very clean and plenty of sunbeds, however the rooms are not 5 star and sadly no consideration was given to my request for room choice. On checking in the receptionist even said we had a lovely room !!!More
Steve999Jersey, Jersey, CI,
Nice but not 5 star
Lovely hotel and setting, very clean, we visited 5-12 April housekeeping could not do enough for you but we found the restaurant staff to be a little brusque and felt rushed. It was a buffet meal although if you wanted anything cooked to order there were quite lengthy queues. I wouldn't say the choice of food was 5 star, a lot of the same each evening and after staying in other 5 star hotels in Tenerife, I wouldn't say it matched them. The pool area was always very clean and quiet, lots of areas to sunbathe and a life guard always in attendance, with enough beds and towels and I must give a special mention to Rita the fitness instructor who gave us all a very enjoyable aqua gym session every day.overall a lovely stayMore
My husband, son (10 years old) and I stayed at this hotel from 5th to 12th of April. It is a lovely hotel, the pool and garden areas are beautiful. It is very quiet and tranquil, so if it's relaxation your looking for then this is the place to be. All of the staff I came in contact with were very pleasant and helpful. We stayed on a B&B basis in a junior suite which was quite spacious for the 3 of us. The breakfast was of a good standard with plenty of choice, the only thing that was missing for me was berries (blueberries,strawberries,raspberries) which I have everyday at home but they had a good choice of other fruits. The oranges and kiwi fruit were especially nice, there was also an egg station with freshly made pancakes which my son loved, the omelettes were also very good. I used the gym which was pretty good for the size of the hotel but 1 of the 2 treadmills was broken which let it down a bit. I'd say the drinks in the hotel were reasonably priced for a 5 star hotel compared to other 5 star hotels I've stayed in. We ate out nearly every night, there is quite a few restaurants and bars at the bottom of the hill which were good and have views of the sea. There's also a modern shopping centre which is nice to walk around if that's your thing. All in all it is a good hotel with good service in a lovely area. I would definitely return to this area and if not this hotel maybe one of the others in this resort as there are quite a few. I would have given this hotel 4.5 if I could have, for me the reason it's not 5 is because of the berries, the treadmill and the bed was a little on the firm side for me! Obviously not a deal breaker just little personal niggles!More
EBLRB, Leeds, United Kingdom
This is a beautiful hotel, worthy of it's five star rating. It is situated a little out of the main town, up a steep hill, but this would not put me off. The rooms are spacious and well laid out although personally I could have done with a little more wardrobe space. The bathroom is wonderfully decadent with a large bath, walk in shower and separate toilet area. There is a large selection of toiletries including toothbrushes, shower gels etc. The hair drier is satisfactory but personally I would have liked a bit more power. What really set this hotel above many I have stayed in was the service given by all the staff. Absolutely nothing was too much trouble. Staff remembered our names, room numbers when we were leaving etc. The dining staff were friendly and courteous and made us all feel very special. Special mention must go to Moses and Lkaldi who were especially attentive. We had a late departure and were given a courtesy room to get ready, but after a rainy day spent in town we wandered back into the hotel and the porter arranged the room to be given to us early (he had remembered us and all our details - very thoughtful). The staff in the kids club were amazing and arranged excellent activities. All in all a great hotel that we would visit again. Many thanks to all for making it a wonderful holiday. More
queenofthemoors, north yorkshire
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