A member of the Small Luxury Hotels of the World, this is a high-class hotel in an enviable location. Every inch the scene-stealer, it’s set by the beach of El Duque so you can be on the sands in minutes.
But on first glance it’s the sprawling pool scene with its five pools that impresses the most. Curving around them are generous sun terraces peppered with four-poster day-beds, sunloungers and big cream parasols. Add gently swaying palms and the whole scene is idyllic.
Inside, meanwhile, you’ll find a range of bedrooms from double rooms and junior suites to villas. Whichever you go for, they’re all decorated in a neutral palette so they’ve got a light and airy feel to them. They’re all kitted out with big, comfy beds and sofas not to mention a balcony or terrace. Plus they all come with added extras. Cue flatscreen satellite TVs, hydromassage showers and indulgent pillow menus. If you opt for a villa, you’ll get a garden with an outdoor hot tub, too.
For even more in the way of pampering, head to the state-of-the-art Nammu spa. Here you’ll find three different thermal circuits to try out – the Canarian, Celtic and Thalassa. Opt for the Canarian circuit and you’ll find yourself in a volcanic cave set-up with a host of mineral treatments to choose from. Aside from the circuits, there are plenty of beauty therapies like slimming treatments and body wraps.
As for the food, La Plantacion del Sur scores extra points here, too. Head to El Buffet for buffet breakfasts, dinners and show cooking. Or check out El Gourmet Canario for delicious à la carte options. There’s a poolside restaurant for lunch here, too. And it goes without saying, whichever place you choose you’ll be dining in style.
Based on 966 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities► View all
5 outdoor pools
The 5 pools include a heated one and 2 waterfall pools. There are terraces with sunbeds and towels are provided.
For buffet breakfast and dinner with show cooking.
Poolside restaurant and bar*
La Jaima poolside restaurant opens daily for lunch.
Rooms ► View all
Villa sleeps 2 with king-size canopy bed, walk-in wardrobe, whirlpool bath and private garden. There's a hydro-massage shower in the bathroom, bathrobes and pillow menu.
Twin room sleeps up to 4 with twin beds and a sofa-bed suitable for 1 adult or 2 children. There's a hydro-massage shower in the bathroom, bathrobes and pillow menu.
TripAdvisor Reviews Show more reviews »
AWAY FROM THE MAD CROWD BUT.......
We liked the slightly remote location apart from the terrible lack of connection to anything - beach or shops is a long hilly walk away, and the noisy traffic from the main road in front of the hotel. The bed was very comfortable, the room was large, the view is great, the bathroom is well planned, the public areas a cool, generous and quiet. We liked the pools always finding somewhere to sit. Breakfast was excellent. It was a great shame that my good impressions of the hotel were shattered when I asked reception for an additional room card for my partner who was joining me the next day, I was shouted at by an overly aggressive receptionist who felt the need to tell me that my partner 'must come immediately to reception on arrival with passport!' I accepted this demand and agreed that we would do this, however the receptionist continued to berate me very rudely. By this point I had had enough and asked to speak with a manager Daniela Tadialova the Guest Relations Manager who witnessed the whole thing told me that the receptionist should not have spoken to me this way, however she did not mean offence. I then spoke to Adian Gonzalez - Deputy General Manager who said that they would speak with the receptionist - but was not really interested. Overall I felt that the whole thing slightly spoiled my impression of the hotel, and whilst I found Daniela to be very pleasant, I thought she was ineffectual in dealing with this issue. Adrian was even less effective - he seemed to wonder round the hotel as if he was unsure what his job involved, and although we had discussed the incident chose to ignore me when we met again in the restaurant and reception areas.More
Mark C, UK
Amazing Welcome with glass of Cava and an Upgrade!
The warm welcome we received from the staff on duty was the best I have experienced from all my hotel visits, this was before we were offered the upgrade from our standard room. The glass of cava was most welcome after a long journey and the visit to our suite was the wow factor. A beautiful private garden with hot tub before we entered into the suite, a huge bedroom with super king sized four poster bed leads into an area with dressing room (his and hers) huge bathroom with everything! and a separate toilet area. All rooms have mini bar and a complimentary bottle of wine. The pools around the gardens are beautiful, clean very tidy. All the staff are polite, friendly and very attentive, it is their pleasure to make sure you are having a good holiday. We went for half board and enjoyed a breakfast of great choice definitely something for everyone. With a table specially for children a lovely touch. Children at the hotel were made very welcome. In the evening the food is again great choice and a different theme every evening. It was also nice to dress up, the entertainment was good, especially the saxophone and singer both outstanding. The bar by the pool had lovely views over the bay and sipping a martini cocktail made by Chelo's fine hand was perfect at sunset before dinner. The location is right at the top of the hill, so a lovely walk to the esplanade takes about 5-10 minutes depending on your speed and if you turn right on the esplanade you will end up at Caleta where you have a choice of about 4-5 restaurants a great break for lunch or a drink. I cannot fault this 5 star hotel , it certainly made our first trip to Tenerife and we will go back to this hotel. Thanks to Daniella and Zdena on reception for all you did for us.More
DA364, Aberdeen, United Kingdom
Unfriendly Child Hotel
This is not a 5 star hotel as the food is sub standard, the service is appalling the staff make you feel as though you should be grateful they are serving you and the beds are so uncomfortable. We had a Junior Suite it was ok with two small children but not ideal. The kids club is insignificant so don't rely upon it with children. Our trip was severely overpriced probably because of half term. The principle problem is that staff do not comprehend the meaning of 5 star service. If you have an hour to wait for pool service whilst paying central London prices than stay here if not do not go to Tenerife at all. Really very little to do. More
Priya318795, London, England, United Kingdom
A great 5 star hotel for a relaxing break
Just back from a 7 night stay at this hotel. If you want peace, quiet and relaxation in a super clean hotel with very friendly but professional staff we would recommend this property. Large rooms - we had a standard room away from the road - bery comfortable but minuscule bars of soap and not sure why the soap dish is stuck to the work top of the vanity unit? The wifi is erratic (probably did us good to keep us away from work emails!) and it is irritating that they give you a 5 day complimentary voucher for the wifi when you are there for 7 mights and then you have to get another voucher after 5 days from Reception ... This is not a 5 star offering wifi access should be complimentary for all guests it is something that truly irritates us it is the way of the world end of story! We did go to the bar one evening and sat for about 30 minutes and nobody approached us to take a drink order so we left ... These are our only niggles. Breakfast really had an excellent selection. The hill walk didn't cause us any issues and we enjoyed our walk to La Caleta and back each evening (about 25 minutes each way) Overall a non stuffy 5 star hotel keep up the good work and sort the wifi! Thanks for a truly relaxing holiday. More
Louise1110, Egham, United Kingdom
Over priced hotel in a terrible location
My husband and I have just returned from our holiday in Costa Adeje. We found this hotel to be over priced, expect to pay 40 euro for a basic lunch for two and 80 euro for an average buffet at night. (not incl any alcohol) The location of the hotel is very inconvenient, it is on an isolated hill meaning taxis to everywhere are a must! The rooms are well kept and spacious although the beds are uncomfortable. The staff were the best thing about our stay as they were helpful and friendly. The resort is upmarket, all the action is around the front promenade. We would stay at one of the hotels near beach in our return such as the Iberostar el mirador.More
honestgal_10, Newcastle Upon Tyne
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