Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic drinks including self-service beer, wine, water and soft drinks with lunch and dinner.
Snacks at set times.
Two large pools wind their way around. Dotted with palm trees and plenty of sunbeds to catch the rays. There's also a poolside bar nearby for drinks and snacks. One pool is heated during the winter months.
Open for breakfast, lunch and dinner with live cooking stations. Fortnightly Canarian or South American themed dinners are laid on. Your main course at dinner can be served at your table, on request. If you're on Half Board, dinner can be swapped for a picnic lunch, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Your junior suite will come with a furnished balcony or terrace for some extra outdoor space with a sea view. They also include a lounge area, a king-size bed or twin beds, air-conditioning, a satellite TV, and Wi-Fi*.
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Hotel looks very impressive as you pull you outside and the entrance is lovely. Unfortunately not is all as it seems. If you have a room over looking the reception as you come out of your room everything echos and can get very annoying if you are trying to get some sleep. Someone on a piano starts playing at 6.45ish in the bar opposite the reception and it just goes on and on till at least 10ish. The rooms are spotless and showers powerful which is good. Downside you have to pay for wifi (why) and the fridge in the room (why) and you have to pay to swop your sunbed towel as well (why) lots of other hotels in thr area offer the fridge and towel swop for free. Bit of a put off having to pay for all these. No tea or coffee in rooms either could have murdered a cuppa sometimes. Two small pools it wasn't very busy when we went but I imagine in the summer the pools arn't big enough. There are no activitys apart from aquasize a pool table so this is not a hotel for kids to be kept busy in. Food luke warm apart from fresh cooked fish and meat. Couldn't tell what some of it was as no cards in english giving discription so best left alone. Same sweets everynight so had better in other 4 star hotels. Also very annoying when all the staff shouting at each other over your head while your trying to eat. Staff are pleasant but hated all the shouting. Entertainment very good on a couple of nights. We went for our 30th wedding anniversary and our agent emailed them asking them if there was a possibility of getting an extra special room with a view and they where told hotel would do there best. But on arrival no extra special room not even a bottle of the fizzy stuff to help us celebrate so we went out and spent our money on a lovely meal in a local restaurant. Had a nice chilled week but won't be going back here sorry.More
Bonnie T, 186270
Just back from a weeks stay at this hotel with my Mum from 10-17 April. Had read reviews prior to going which were mixed as it was a late booking but we had been recommended by a friend of my Mum.
Hotel itself located in nice area in Costa Adeje. From the outside it looks like it could do with fresh paint but the reception area was nice. Our room thankfully was on the 2nd floor to the front of the hotel so it was quiet at night. The room itself was in desperate need of decorating - no tea or coffee facility and there was extra charges for the fridge and safe in the room. Also, there was no area within the hotel where 'free wi-fi' was available so yes, yet another charge or, wait till you are out and about and pick up free wi-fi while having a coffee or drink in one of the bars or coffee shops. The lobby leading to the room had different shades of carpets that had obviously been replaced - not a nice look.
The main dining room - food was nice with plenty of choice but it was like a large canteen. Tables weren't set with cutlery until you were seated and the waiting staff were lifting your plates as soon as you laid your knife and fork down. The waiter showing you to a table clicked his fingers for you to follow a member of staff - not good at all.
Could not fault the pool area - plenty of sunbeds available at any time of the day and the pool bars were efficient and well supported during the day.
All in all, we enjoyed our weeks holiday and the weather was great however I would not have liked a room at the rear of the hotel or in any of the rooms at road level so was thankful for our room.
There was a 1.25 euro charge to change your pool towel. The beach could be reached by way of a lift but 15 euro for 2 beds for the day was quite expensive.
We were All Inclusive - this basically entitled you to lunch, local spirits, ice cream and coffees. No morning snacks or pastries or afternoon sandwiches
available and if you wanted a piece of cake you had to pay so all in all not like any other All Inclusive I have been to. The evening entertainment was ok - Mister Sister probably the best in the time we were there. Would I go back - probably not which is a pity because the hotel has the potential to be much better.More
Great Hotel near the seaside
The hotel has a lot of rooms around a huge open hall with a spacious bar , a coffee lounge and a small shop. The reception is very friendly and helpful. The restaurant offers a wide choice of meals and beverages . With the elevator you come effortlessly to the promenade for a walk along the coastline, many souvenir shop and pubs.More
This is the 2nd time we've visited this hotel in the last 3 years and apart from you can go all inclusive with Thomson's which we did'nt. This is a large clean hotel with what looks like one pool but is actually two .... has a dividing wall under walkway. lots of sunbeds and an adults only area as well. round the pool you can get drinks and ice creams from two bars or sit down and have drinks and snacks at the outdoor snack bar. the hotel has a TV room showing most Premiership games alternative channels are available. The dining room is large so most nights you can be seated at a table straight away but at busy times a small queue can appear but there's an idiot guide to show you busy times at breakfast and evening meal. As for the food there's a reasonable amount of choice and quite varied with salads seafood meats roast meats pasta and sauces to mention a few even chips if your that way inclined.The bed rooms are clean with plenty of storage and room and a flat screen TV. the bath room we had a shower in the bath so if your disabled you may have problems getting in and out of the bath. As iv'e said it is a nice hotel but to make it great i think these things could be introduced .Free fridge not 4 euro's per night
Free safe not 2.25 euro's per night.
an iron and board in room
coffee / tea making facilities
Free WIFI 19 euros per week per person is just wrong especially when all the bars outside the hotel are free so we just went to them.
Biggest grumble is getting a drink in TV room after evening meal waited over 2hours one evening lot quicker to fetch your own i know but i'm on holiday ?
Overall it's a nice hotel great location bu the beach and only 20 mins from airport in a taxi.More
Lovely holiday but many rooms noisy and All Inclusive guests treated like second class citizens.
We stayed at the Guayarmina Princess from 16th April 2016 for a week.
When we booked we asked Thomson if we could book a sea view room but were told we couldn't, not even if we upgraded to a Suite.
We arrived and were told to quickly have dinner while it was still be served. The food was ok, much better than the 5 Star hotel we stayed in the previous year. If you want gourmet food then this hotel isn't for you. There were plenty of salads and a good variety of main courses so you'd be unlucky not to find something you liked.
On returning to Reception we were told our room was on the 1st floor, so street level. We asked for a room with a sea view but were told that Thomson guests only get first refusal on any sea view rooms once other operators have their rooms. We were told the hotel was full but they could move us to a sea view room in 3 days time.
Our room was just above street level on the main 'drag'. We could see the sea but past the restaurants and brick walls.....our view was much better than most other rooms on this level or the poor people of the level below us.
We were moved on the Tuesday to a room on the 3rd floor. We had a nice sea view but were above the service entrance to the hotel....bins at 5am and deliveries on and off.
Speaking to other guests in the hotel we found that we had done quite well. One guest was next to the kitchens, another had no balcony or terrace. Many on the lower levels were not happy either.
The rooms were spotlessly clean as was the hotel. If you want a quiet hotel with a nice view then you may. To be happy here. The family rooms are all on the lower street levels. Guests did tell us that if you email the hotel directly having booked then they will try to accommodate you.
We paid extra to go All Inclusive. I understand that the hotel has only offered All Inclusive in the last few months. We were treated like second class citizens. This was particularly noticeable at the poolside snack bar. They were all over guests without wrist bands and begrudgingly served us. We were given uncooked food and the same food from the menu that was given to other guests looked quite different.
The odd Receptionist was warm and friendly and most were not, possibly because they spend a lot of time sorting out room complaints.
All this said. The location was good, the bars nice, pool lovely, whole hotel very clean and a good location for getting out and about. We had a lovely holiday and enjoyed the beautiful weather.More