ClubHotel Riu Gran Canaria  

This hotel gets unbeatable ocean views. It comes with an infinity pool to admire them from and four top restaurants.

Set on the edge of the Atlantic, this stylish hotel gets impressive ocean views. It comes with a selection of pools, including a glam infinity one just for adults, and 4 restaurants serving everything from Asian cuisine to local specialities.

There’s plenty to do here, with sports and art classes during the day and live shows at night. Plus Maspalomas’ famous beach and sand dunes are only a 10-minute walk away.

TripAdvisor Traveller Rating

Based On 2178 reviews

  • Official Rating
  • 639Rooms
  • 4Lifts

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Select local and international alcoholic and non-alcoholic drinks.  Snacks at set times.

Facilities ► View all

2 outdoor pools

One of the outdoor pools is heated in winter so you can swim all year round. Both pools are surrounded by sun terraces aligned with sunbeds and parasols, plus towels are available.

Buffet restaurant

For a buffet breakfast, lunch and dinner head to the buffet restaurant. Twice a week there are themed buffets in this non-smoking restaurant.

Daytime entertainment programme

The clubs are for kids aged 4 to 7 and 8 to 12 years, operated by RiuLand.

Rooms► View all

twin room with garden view and balcony or terrace

These modern garden-view twin rooms are finished in cool natural pastels. They come with both air-conditioning and a balcony or terrace offering outside space. There's also a ceiling fan, 1 extra bed for a child in the bedroom, a hairdryer, fridge and satellite TV.

2 bedroom family room with garden view and balcony or terrace

These modern 2-bedroom family rooms are finished in cool natural pastels. They come with air-conditioning and a balcony or terrace, plus views of the garden. There's also a ceiling fan, a hairdryer, fridge and satellite TV.

TripAdvisor Reviews Show more reviews »

Happy, Happy, Happy!

Just arrived back having spent a week at the ClubHotel Riu, Gran Caneria, and hope to return next year. The reception staff were all friendly and very helpful, the room was spacious and clean; we were located in room 0058, which was on the ground floor and turned out to be conveniently close to eveywhere. Although close to the Cocktail Bar, where the evening entertainment took place, this could not be heard from the room. Along with the air conditioning, a celing fan and some amazing blackout blinds we all slept brilliantly. The fridge (mini bar) in the room was re-filled every other day, and this was a nice touch to the all inclusive. There were a selection of restaurants to chose from within the hotel, two of which you need to book in the evenings. Food was literally served all day. We often weren't out of the room until after 10am, and as breakfast would finish in Las Dunas and Le Patio between 10.00-10.30am we would opt for breakfast at Atlantico, which carries on with breakfast much later. The views are lovely here. I have read a few reviews that state that the food is samey; but I disagree with this. Although yes, some things were almost guaranteed to be served everyday, there was always something different; and with a choice of 4 restaurants to choose from there was more than enough choice of foods. Literally, something for everybody. The staff in the restaurants were very lovely and made an effort to talk/joke with the guests. Having read other reviews about the sun lounger situation, I wasn't expecting to get a sun lounger at all! This was not the case though, as I previously mentioned; we did not leave the room in the morning until after 10.00am, and there was always sun loungers available. Granted, they weren't right at the side of the pool, but I wouldn't have wanted to be either. We opted to be slightly further back under the shelter, before deciding that our prefered place was near the Liquid Bar... Close to the bar to keep hydrated, close but not to close to the swimming pool as well as near the toilets. As others have mentioned about leaving towels on sun loungers; I would agree with their opinion "if you can't beat 'em, join 'em"! We would leave our towels on the way to breakfast, before returning for the rest of the day. Although, there were still sun loungers available throughout the day. There is also a gym and spa which are another nice touch; the jacuzzi is a welcome and relaxing break from the heat outside. We had massages, which were lovely and a nice extra to the holiday. The RiuLand Kids Club seemed to have lots of activities going on all day, although my daughter only attended an afternoon games session and the evening's games session. I'm sure if she'd have wanted to, there would have been things going on all day for her to take part in; but we didn't make full use of this as I wanted to spend as much time as possible with her rather than send her to the kids club, but that was my personal preference. There were a number of bars around the grounds, with friendly staff members. The bars also served little saucers of nuts, which was nice as a snack in the evenings with a drink. On our day of departure, the bus was not picking us up until 11.45pm; and with check out being at 11.00am, we were able to keep our room until 6.00pm for an additional charge of 50€. This was very beneficial for us as my daughter was able to have a sleep in the afternoon in preperation for the long night ahead of us. If planning on keeping the room longer, I'd advise asking as soon as possible as they have a list of people who have asked. The only negative things that I can say about our experience are not a reflection of the hotel. Some of the other guests were very rude and ignorant; they'd just push in front of you when making drinks, choosing food or ordering at the bar. As mentioned in many other reviews, a large percentage of guests are German in comparison to the British or Spanish, so you can come to your own conclusions of who the ignorant guests were! Also, the smoking around the pool or in the outside areas of the restaurants and bars was not very nice, especially the smoking around the children's pool area; it's a shame there isn't designated smoking areas like there are in the UK. As I said though, there are my personal critisisms, and not a reflection on the hotel. Overall, the whole holiday was amazing and we thoroughly enjoyed every minute of it... Lovely hotel and lovely staff! More

dim-enw, 186442

Visited in Aug 2014

Fab hotel Only gripe was that the pool was too small for the size of hotel. Especially in August. Standing room only. Otherwise no complaints whatsoever Food fantastic Rooms spotlessly clean Poolside spotlessly clean too. Never once did we see any litter Staff couldn't do enough Location perfect. Plenty of restaurants and fab designer shops. Only a short walk to the beach and dunes Weather fantastic More

nchteresa, 1474525

Relaxing family holiday

We found the hotel great for our family holiday because it was a superb all inclusive hotel. There were no problems checking in and although we arrived late, we still got to have something to eat. The bedroom and bathroom was very clean and modern and there was tea and coffee in the room too. The balcony was adequate for the 3 of us with beautiful views over the pool and ocean. The restaurants had excellent food, and offered a wide range of food for all palettes. The restaurants can get busy at times and some of the guests were very rude pushing in and many people rushed about, so be careful! Our favourite was the Atlantico restaurant with its fabulous views over the ocean. The only thing that spoilt it was in the covered outside area, smoking was permitted. We booked the Asian themed restaurant twice as we found the food to be fabulous and a change from the buffet style food. We found all of the bars to be excellent for A Riu as the alcohol that was served were all well known brands. The cocktail bar got very busy at night, but there were plenty of staff to cope! We loved the outside coastal pathway towards the dunes and shops in the Meloneras area. The atmosphere was superb. The sunsets were stunning. The poolside was always very busy and we often struggled to get a sunbed, so my husband was having to get up early to get some! At other Riu hotels we have stayed in, guests were not allowed to reserve their towels down until 9am, unless they were on the sunbeds! The pools were excellent and my daughter loved to swim in all of them. The water aerobics was great fun too. The staff were all very friendly and would wish us a good day, anyone from the cleaners to the management. On the day of check out, we managed to use a shower room which had 2 showers in it, ideal for families. It was so nice to be able to freshen up before we traveled as we had been to the pool in the morning. We are definitely considering on returning to this hotel next year as we all really impressed and enjoyed ourselves! More

213HappyMum, 580405

Hotel plus staff - excellent

We have just returned from a fantastic holiday at this hotel. The hotel was lovely and the staff were always busy and working hard to ensure a great standard was upheld. I don't have any complaints at all about the hotel, food, drinks (an earlier complaint was made about refilling room fridge every 2 days - not a problem when all inclusive as you can just go to the bar to get exactly the same drinks fresher than in a can!. The pools were lovely and the availability of sun beds was not a problem. My gripes are the following: before we went I read a review that complained about the noise around the main pools which I dismissed as just someone intolerance of background music and kids playing! Well, the noise of kids playing was not a problem at all and it wasn't a problem of background music that was an issue. At several points of the day incredibly loud (and unfortunately I do mean loud) 'music' was pumped out for aerobics and other activities. IT was way too loud, the same every day and, quite clearly, local 'music' that reminded me of a really bad entries in the eorovisiin song contest. It was dreadful and went on for an hour or so at a time and was then repeated a matter of hours later. On the side of the children's pool you then got a kids mini disco late in the afternoon and when the 'Birdie Sing' is the best track played you know you have a problem. Eventually we discovered the ore smaller pool to the right of the hotel if the sea is behind you where you couldn't hear any of it! Unfortunately, as we had a 17 and a 16 year old with us we couldn't use the infinity pool but, to be quite honest, I am convinced you could hear the racket there as well! I also got quite cross with some folks re towels on sunbeds. On more than one occasion we found our beds at 9:30 on our way back from breakfast and noticed that the beds next to us had been reserved only no one came to them all day and we never left the pool before 6:30 - why would people do that? I was so tempted to remove them (they were hotel towels plus personal ones on the same bed!)! My final gripe is actually also with the other guests. I was shocked, disappointed and actually ashamed at times by the attitude/behaviour of many guests of all nationalities! So many people were rude towards staff by omitting to say thank you (gracias or whatever lingo spoken by said guest) when plates were cleared, drinks bought etc; also the number of times on approaching a doorway I would stand back to let 2 or 3 people (one behind another not side by side) and not one would say anything or even smile or nod or in anyway acknowledge that I have waited to let them through. When did people become so arrogant that they fail to be polite when someone serves, or gives way or whatever? I was ashamed to be part of a mass of guests who are so lacking in manners. The staf work so hard and must really appreciate acknowledgement at the very least. Anyway, 5 out of 5 for the hotel and staff; 0 out of 5 for the poolside 'music' and 2 out of 5 for my fellow guests.More

SandieJD, 186299

What's not to like??

So I write this review as I lay in my bed still in the hotel. We booked this package with Thomson and are a family of 3 with a 4 year old. We have stayed in this part of the resort before at the Boabab so can only compare to this. Transfers from the hotel were good with minimal drop offs. Check in was great, easy and no queuing. Straight to our room was asked if we would like help with cases but no need as we were on the ground floor. Room: the rooms are big enough and the beds are comfy. Free mini bar and safe. Only a shower in the bathroom but we don't mind that. The rooms have everything you would need. We aren't a family that spend much time in here. Pools: all the pools are great. Our child loves the kids pool and as its shallow he can enjoy it with some freedom. Yes it is very busy but it is July and would expect no less. All the pools are in close proximity so this may be a reason for it seeming so busy. There is the usual fight for sun beds but if you can't beat them join them. Entertainment: the kids club is brilliant our son loves it. Night entertainment is varied. Outside singers and at 9.15 a show every night. Little chairs are put at the front for the children. Riu fit provides plenty of adult entertainment too. Food!!!: you would have to be extremely picky to not eat anything from here. With a choice of 4 restaurants it's great. Yes it can become repetitive but just choose what you want for a 'meal' rather than putting a mix on all the time. Drink: the self service stations are great however, the bars are even better. I have spent the whole holiday drinking cocktails!! Branded drinks are available and they certainly aren't tight with measures. The guests in this hotel are predominantly Spanish and German. English are certainly a minority. This however didn't ruin our holiday by any means. Would we go here again? Certainly we are looking now to book for next year. Compared to the Boabab this does feel less luxurious and a lot busier. However, the all inclusive is what has made this holiday. As a couple we decided at the moment as a family this was the place for us as we didn't need to worry about money and could get endless drinks etc. Must say a massive thank you as it was my birthday when we checked in. We went for a short walk along the back of the hotel and returned to a bottle of fizz. Nice touch.More

Itsme2807,

See all 2178 reviews »

Things To Do View all »

Similar Accommodations

Items marked with * incur extra charges which are payable locally

.

ClubHotel Riu Gran Canaria
Rated: 4.5 /5 based on 2178 customer reviews
from £ 634.88