This hotel gets unbeatable ocean views. It comes with an infinity pool to admire them from and four top restaurants.
Set on the edge of the Atlantic, this stylish hotel gets impressive ocean views. It comes with a selection of pools, including a glam infinity one just for adults, and 4 restaurants serving everything from Asian cuisine to local specialities.
There’s plenty to do here, with sports and art classes during the day and live shows at night. Plus Maspalomas’ famous beach and sand dunes are only a 10-minute walk away.
These modern 1-bedroom family rooms are finished in cool natural pastels. They come enhanced with views of the garden and feature air-conditioning and a balcony or terrace offering outside space. There's also a ceiling fan, a sofa bed in the lounge area, a hairdryer, fridge and satellite TV.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Just spent another week at this great hotel, hard to find fault with. Excellent facilities, food and drinks. Very fussy eater but will always find something here.staff always so pleasant and willing to help. Beautiful seafront location with lots of classy restaurants and bars. Will return again.More
Enjoyed the stay - great atmosphere - spotlessly clean - food brilliant - can book the Japanese or atlantico restaurants for any or all the evenings if you want -loved the Japanese one - so many different areas to drink - and staff were amazing - cheerful and very hard working - could not fault any thing - yep there was building work going on near the adult pool area but to be honest most people were just interested to watch the progress.! And if you found it noisy there was plenty of other areas to sit ! More
A wonderful break in the sun.
This is a lovely hotel with lots of facilities and a relaxed atmosphere enabled by the excellent staff. It's big - 750 rooms - so you have over 1000 people moving about, yet there were always enough sunbeds despite the best efforts of the Germans who made up 80% of the clientelle. There are three pools on of which was heated a little (April 2016). The two main ones are quite busy with lots of children and aquarobics twice a day so if you want piece and quiet go around to the pool at the side. This is a rectangular pool idea for swimming lengths rather than a play pool.
This was our first all inclusive holiday and we were apprehensive about the quality of the food but it was excellent. Lots of it cooked fresh in front of you. There are 4 restaurants but I suggest you avoid the Atlantico despite the lovely views of the sea as it is plagued by small birds that come and sit on the food. We particularly enjoyed the Asian restaurant (which you need to book two days in advance) for our evening meals. The food ( a mixture of Chinese and Japanese) was superb. There's lots on offer in the other restaurants so there is plenty of choice for adults and children alike.
The wine with the meals is free but not great quality. We stuck with the rose which was reasonable.
We enjoyed the bar drinks - again all free - becoming particularly fond of the mojitos.
Entertainment wise there are various singers - trios and duos - who sing old hits and euro classics outside in the bar area from 8pm (it chills down quickly so make sure you have a layer with you). Then at 9pm indoors there's a show. These are variable in quality from a troupe dancing and miming to old hits to an excellent Motown night with great singing and slick dance moves.
The island is volcanic so don't expect great views or any historic buildings of significance. If you are there for the sun (it was 26 degrees most of our week which was perfect) and a great hotel with good facilities this is for you. Don't come for sightseeing. Our trip to Las Palmas was a waste of a day.
Overall we had a great, relaxing week and came back refreshed and tanned.More
Kevin J, 186394
Returned home yesterday from an 11 night stay. It was our second experience of a Riu hotel, having previously stayed at a Clubhotel in Mexico. We were impressed with the hotel from the moment we arrived. We were promptly and efficiently checked in by Rita on reception. The whole reception team were helpful, especially Alejandro, who helped me with my wifi teething problems. Re: wifi, there is free wifi in reception, but for 20 euros per week, you can buy extended wifi for up to 4 devices. I chose to do this & despite enquiring after 1 week, our wifi continued for the whole holiday at no extra charge. We were allocated room 3147, overlooking the side of the hotel with a partial sea view. The room was spotlessly clean, with lots of storage space, free safe and one of the best walk in bathrooms I have experienced. There is a mini bar which is part of the all inclusive, with water, beer and soft drinks, replaced every 2 days. Our room was cleaned daily to a high standard. The public areas were kept immaculate also.
We stayed on an all inclusive basis and there was the option to book the Asian restaurant (which we did twice and it was excellent ), plus a grill and canarian option. The main restaurants were Las Dunas and El Patio. The Atlantico is used in the afternoon for snacks but as it was open birds were able to fly in and we saw them pecking at cakes etc, which then deterred us from eating there. The food was very good, with lots of choice. I defy anyone to not find something they liked. Food was of a high standard, replenished and replaced constantly. The waiting staff were very good, special mentions for Anabel and Pili, who both are a credit to the hotel.
Drinks were also of a good standard, brand spirits available. The bar staff again were very good and a special mention for Luis. We only used the Cocktail bar and the Liquid and Purple bars, by the pool. The Purple bar was next to the infinity pool and was adult only, but this wasn't always adhered to. At the front of the hotel, building work is taking place with diggers etc working all day.
The hotel is on Melonares seafront, a nice resort with high quality hotels and a choice of shops, bars and restaurants.
There are a number of pools plus a great one for children with slides etc. Pool towels are provided. The large sunbed area is clean and extensive. The only downside is the morose lifeguard, a blonde woman who wears sunglasses, who patrols the area without cracking a smile. I appreciate she has an important job to do, but her miserable demeanour is so out of place with the all the friendly staff.
British guests are in the minority and this is reflected in the choice of TV channels! Rooms have a large TV but only Sky news or the very dull BBC world news are available.
Rooms are tranquil and we did not here any noise from neighbouring rooms. There are blackout curtains, which results in peaceful sleep. Rooms are fitted with air con and ceiling fans.
We will definitely return to this hotel as it is of a high quality and we were again impressed with Riu.More
Great hotel, only let down by building work.
Riu Gran Canaria is such a lovely hotel, only a few faults which were cleared up in a matter of hours, one being the safe not been open on arrival. This was cleared up by 1pm only 90 minutes after raising the complaint!
Food - Food changed every night, I don't think we ever had the same thing on the menu twice! In further, there are usually two meats on at any one time!
Pools - the hotel has 6 pools. 1 babies, 1 child, 1 main pool(split into two), an infinity pool and a salt water pool. Always very clean.
Sun beds - Now, if you wish to get a good position around the infinity, expect to be up fairly early however saying that we've gone up at midday and got a couple however they are reserved and owners don't return until the end of the day!
Bars - there's 5 bars, 3 around or close the pool, one inside the theatre and of course the onsite nightclub.
Staff - the staff are lovely, nothing is ever too much for them.
Building work - now the nitty Gritty. The building work started on the Wednesday 4th May as we flew in on the 2nd May! I partly blame the hotel however I blame our tour operator, Thomson more so because we spoke to a couple who went in January, they advised Thomson there was building work. Clearly this wasn't taken seriously. In further, we spoke to a group of German people whom also booked through the Tui group - they were advised a week before they left there was going to be building works... Something doesn't add up! So i cannot fault the hotel on this one, only the tour operator.
Would we return - Absolutely! We may have been the one of very few people under 50 but it made to be a very relaxing holiday!More