This hotel gets unbeatable ocean views. It comes with an infinity pool to admire them from and four top restaurants.
Set on the edge of the Atlantic, this stylish hotel gets impressive ocean views. It comes with a selection of pools, including a glam infinity one, and 4 restaurants serving everything from Asian cuisine to local specialities.
There’s plenty to do here, with sports and art classes during the day and live shows at night. Plus Maspalomas’ famous beach and sand dunes are only a 10-minute walk away.
These modern 2-bedroom family rooms are finished in cool natural pastels. They come with air-conditioning and a balcony or terrace, plus views of the garden. There's also a ceiling fan, a hairdryer, fridge and satellite TV.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Just returned from a weeks holiday at this hotel and have to say we had and amazing week. The hotel is very bright, modern and clean. The staff are friendly and always cleaning up!! The food was lovely and plenty of choice every night. If you wanted something a bit more special then the Asian and grill restaurants are nice settings although they are all self service.
There is a large selection of drinks available. A lot are premium brands such as Smirnoff vodka, jnb whiskey etc but every the local spirits taste lovely. Cava is flowing left right and centre and the wines are lovely especially the rose.
The rooms are bright, clean with free safes and a mini bar which has soft drinks and beer in and are topped up every 2 days. There is tea and coffee facilities and the bathrooms are big although the showers kept running hot and cold whilst using it. The beds are super comfy and most rooms have a view of a pool or the sea.
The only thing that the hotel needs to improve is its entertainment. There is music on the patio most nights but the resident group need to improve greatly. The bubbles night club is great for adults and was open until 1.30am so plenty of time for a dance.
There are a few bars in the hotel and service is quick. The pools are lovely especially the infinity pool so relaxing as it over looks the sea. There was plenty of choice of sun beds when we went out although if you want your clean towels for the pool they have be collected between 9 and 12 in the day! We never went for a sun bed until 2pm one day and ere was a lot of choice.
All that said we will most definitely be going back again and will be booking for more than a weekMore
Could rate higher
Overall had an enjoyable family holiday during first week of February but there are some aspects which maybe rate it lower than it should be.
The hotel is very well maintained, bright, clean and with lovely gardens and pool areas - the heated pools being a bonus. It is also in a nice location on the promenade between Maspalomas and Meloneras beach.
The main dining room, Las Dunas, is disappointing and feels somewhat like a canteen although the staff are friendly and helpful. There is a mad rush when the doors open - do guests think that the hotel will run out of food? The wine on tap is not very good although the red is palatable but the fruit juice from the dispensers is very watery.. Food selection and quality is good although after a few days it is a bit repetitive. The restaurant is large but at breakfast only has one very slow toaster resulting in queues and frustration. Another toaster please!
Disappointingly there seemed no dress code as on a few occasions men were allowed to dine at night wearing shorts.
There are other areas available for normal dining, El Patio, and themed restaurants which require booking. All are buffet style.
The Grill was good but not much different from what was on offer at the main dining room other than some grilled mains and as most people seem to rush in at opening (1st sitting 6.30pm) they quickly ran out of grilled items and queues form awaiting more being cooked. As it requires booking why not stagger the reservation say at 6.30 and 7.00pm. Still plenty of time before the second sitting at 8.30.
The Asian restaurant was very good with no complaints.
Both the themed restaurants have carafes available for wine, why not also in the main restaurant?
During the day there were a few bars available for drinks, both bar service and self-service, and the selection of drinks was very good with Amstel beer on tap and dispensers for soft drinks, juices and slushes. As noted in other reviews the sparkling wine served is a nice Cava although I heard it ordered by guests as Champagne and Prosecco but it was the same Cava!
At night the main bar was very busy and noisy and a bit of a free for all. It wasn't helped by being the only main area at night for coffees etc as well as bar drinks.
The same group played most nights and were not very good although on our Sunday evening it was a two girl group who were much better.
The noise from the band is heard all around the complex although it doesn't go on too late but nonetheless, particularly if you have young children, you would want a room as far away as possible or at the back of the hotel.
Rooms were always cleaned well and the mini-bar stocked every second day. We requested topping up with only diet soft drinks and that's what we got together with some extra bottles of water -always available at the main bar. Extra pillows and blankets were also provided when requested.
So maybe the hotel should be at least a four star rating but the annoying aspects noted can only justify three.More
Great week wished we had stayed longer
Just stayed for a week , we are Rui gold members and therefore had a room on 4th floor with a great view. Room facilities were more than adequate , and cleanliness superb. The grounds and pool areas were very nice although it would have been good to be able to sit round the adults only pool at least once. No one enforces the towels on beds rule which is a joke .We have been to other Rui hotels were it is not allowed to reserve beds until after 9.00 am at it worked fine . The position of the hotel is excellent with walks along the prom ,and a multitude of restaurants and designer shops to choose from . Food was good but atmosphere in restaurants a bit cafeteria like, lots of bad mannered people ,but that's not the hotels fault. The staff were very friendly and helpful We were also able to have a late checkout due to Gold Card. If your not a member I recommend you join ,which is free and you get points . Quality of drinks good , they don't serve prosecco as someone previous mentioned it is Cava in Spain, but quite pleasant.More
Barbara M, 190832
In my view this has to be the best Riu club we have been to everything about this hotel except the wifi was fantastic, the service, the food, you even got international drinks apart from the Gin " please get some Gordon's or Bombay saffire " for my wife please I have no hesitation at all in recommending this hotel .
Meloneras is a beautiful part of maspalomas with a beautiful promanade to stroll alongMore
My partner and I stayed here for 2 nights at the end of January. I'm not going to go into any detail as this review is mainly a thank you to the hotel. I've reviewed the hotel previously if you want to have a read.
This was our fifth stay in 7 years and each time we leave we know we will return. We have visited many Riu hotels as we are Riu Diamond members and we are never treated better anywhere than we are treat at Riu Club. The service from everyone here is better than service we have had in several Riu Palace hotels worldwide.
On our last visit we had eyed up a room we wanted and this time we made a request for this room and they gave it to us! It is the best room in the hotel which looks out on to the promenade, had two bedrooms, two shower rooms, living room and kitchen area and a huge double balcony with sun beds. All the rooms now have now tea/coffee making facilities and a restocked fridge with soft drinks and Amstel cans.
The food is fantastic, the views from the pool restaurant and adults only pool are to die for and the grounds are immaculate. The standards are so high and have got even better, if that's possible, since our first visit in 2009.
I just wanted to thank the hotel for their wonderful service. From the reception team, to the cleaners, waiters and bar staff, everyone is a credit to Riu. We cannot praise and recommend this hotel highly enough. We have visited over 20 Riu hotels in under 8 years, some several times and out of all of them I'd say that this hotel is the best. I cannot wait to return in the not so distant future!
If you want any info or have any questions, just drop me an email.More