ClubHotel Riu Gran Canaria  

This hotel gets unbeatable ocean views. It comes with an infinity pool to admire them from and four top restaurants.

Set on the edge of the Atlantic, this stylish hotel gets impressive ocean views. It comes with a selection of pools, including a glam infinity one just for adults, and 4 restaurants serving everything from Asian cuisine to local specialities.

There’s plenty to do here, with sports and art classes during the day and live shows at night. Plus Maspalomas’ famous beach and sand dunes are only a 10-minute walk away.

TripAdvisor Traveller Rating

Based On 2122 reviews

  • Official Rating
  • 639Rooms
  • 4Lifts

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Select local and international alcoholic and non-alcoholic drinks.  Snacks at set times.

Facilities ► View all

2 outdoor pools

One of the outdoor pools is heated in winter so you can swim all year round. Both pools are surrounded by sun terraces aligned with sunbeds and parasols, plus towels are available.

Buffet restaurant

For a buffet breakfast, lunch and dinner head to the buffet restaurant. Twice a week there are themed buffets in this non-smoking restaurant.

Daytime entertainment programme

The clubs are for kids aged 4 to 7 and 8 to 12 years, operated by RiuLand.

Rooms► View all

2 bedroom family room with garden view and balcony or terrace

These modern 2-bedroom family rooms are finished in cool natural pastels. They come with air-conditioning and a balcony or terrace, plus views of the garden. There's also a ceiling fan, a hairdryer, fridge and satellite TV.

1 bedroom family room with garden view and balcony or terrace

These modern 1-bedroom family rooms are finished in cool natural pastels. They come enhanced with views of the garden and feature air-conditioning and a balcony or terrace offering outside space. There's also a ceiling fan, a sofa bed in the lounge area, a hairdryer, fridge and satellite TV.

TripAdvisor Reviews Show more reviews »

Very nice hotel

We visited this hotel as a family of 9 for 2 weeks in June, we had 2 rooms on the 3rd floor & 2 rooms on the 4th floor, all rooms were lovely with garden views & sea views. Bathrooms were spacious & the showers was amazing!!! We tried all the speciality restaurants, Asian, Canarian & the grill, we loved them! The food did get a bit repetitive in the main restaurants though, the same for lunch as you had for dinner the previous evening, we got so fed up with being offered the same food we ended up eating out a few times! We did find a good few nice restaurants to the left on the promenade at the back of hotel. We spent our first week at the children's pool because the main pool was far too busy for us but on our second week we found the quieter pool (down the stairs at main restaurant) we wish we had found this sooner, plenty of sunbeds, self service bar & definitely not as busy as the other pools. Entertainment at night was poor!!! Cocktails were poor!! (Only 5 or 6 on menu) Was also disappointed with 24hour all inclusive, no snacks except peanuts at bar, no ice cream for kids, we had dinner early a few times & couldn't get anything to eat after 10pm, you had to wait till midnight before you could get pre-packed sandwiches or burgers. All in all we had a fab time & wouldn't hesitate to recommend this hotel, these were just a few niggles we found. More

Charley1972, 551931

Very good quality, beach far, but very nice ressort

We experienced in the past hotel ressorts with private beaches, so the first days it was a kind of holiday change. But, meanwhile we love it here, perfect service, location and weather. The food is good to even excellent. For families like us perfect. Try it with kids and teens.More

christianbeck2016, 1955918

3rd visit to this hotel but this visit was very disappointing...

This was our third visit in 3 years to Rui Gran Canaria in Las Meloneras so we knew it would meet our expectations for the price of booking 2 rooms all inclusive in a 4 star hotel: Very clean hotel, friendly staff, great location, good choice of meals. We emailed our agent 2 weeks in advance to request a junior bed is placed in one of the rooms for our 4 year old. We experienced a 2 hour delay (not Rui's fault) so didn't check in at the hotel until 12.30am with an elderly person & 4 year old whom were both extremely tired. The reception staff were excepting us and knew we were late arriving. They presumed we would have the junior bed in the room as requested when we were given our keys to room 1135 & 1136 but told us to ring them from the room if there was a problem. Unfortunately, there was no junior bed so we could not go to bed. We rang reception and 30 minutes later housekeeping turned up with a cot for a baby. She realised this was wrong when she saw our 4yr old grandson. Another 30 minutes later with our cases still locked a night porter and housekeeping turned up and moved all the moveable furniture around to squeeze a junior bed in. This should have been all arranged before we checked in since we requested it in advance. Whilst getting ready for bed after 2am in 1135 we had 2 cock roaches running around near the bedside table which were coming out of the hole in the wall at the bottom edge of the wardrobe. We used large band-aids to fill the hole and it worked so we could sleep. In the morning we noticed a large patch of bubbled paint and mould on the ceiling in the shower cubicle (see picture) & the wall near the bed headboard and wardrobe were dirty with hand prints and splash marks. We felt very disappointed with our first 12 hour stay and was told at reception we could not move because the hotel was fully booked. We only saw our thomson rep while waiting outside for our transfer back to the airport at the end of our holiday. It did affect our overall stay since we felt the standard of cleaning and customer service was not to the usual standard we usually experience when staying in a 4 star Rui hotel and we had stayed in this particular hotel twice before in the last 2 years but felt disappointed this occasion. We hope to visit Las Meloneras again in October 2016 but we won't be staying here again. You let yourself and us down this summer Rui Gran Canaria!More

philip k, 186334

Very good hotel!

Hello, readers Me and my wife recently spent an excellent two weeks at this hotel Check in was quick and easy The hotel,location,gardens and staff are amazing The room we had was very good and modern but the shower could be a little bit unpredictable (hot or very hot) The quality of the food is very good. We had visited all the restaurants,the Asian restaurant(bookable at reception)is very good We preferred the las dunas restaurant for most of our meals( the staff are very friendly and attentive) The Atlantico restaurant(bookable at reception)and the purple bar has ocean views We quite often enjoyed cocktails at the purple bar as the sun was setting! At the rear of the hotel is a promenade,which we would have a walk along most evenings! Entertainment at this hotel is amazing, the animation team that provide most of the entertainment do an amazing job! But some of outside entertainment is not so good( the pole dancing act was quite poor really) There is entertainment at the terrace bar, which is quite good! Now for my only real criticism. For a hotel this big, the pool area is not big enough We enjoy a swim but at certain times this was not possible due to the amount of people in the pools The infinity pool is very nice with good views but trying to get a lounger for us was not easy( all the beds were taken/ reserved by 0900) My real issue is with the main pools( they are not big enough) I think while we there the hotel must have been at near full capacity A swim was impossible with all the adults and children in the water I would go back to this hotel in the future but perhaps a little bit more off peak Happy holidays, JessMore

jessplymouth,

very good hotel

Travelled as a couple, stayed w/c 2/7. Very good hotel, nice situation in Meloneras, 10 mins from playa del ingles beach. Can't fault the hotel much at all, clean and well kept grounds, spotless inside. Wide choice of food to suit everyone, branded drinks as part of all inclusive package. Poor reception with English tv in room, although didn't bother us much. Main two pool areas were very busy, and what with seemingly constant aerobics, netball, water polo, etc,, loud and noisy. Constant music in the pool area jarred after a few days, but that's probably down to age! Didn't see much of evening entertainment, so can't comment on that. Luckily, football was on some nights, so managed to swerve it.More

dave519, 186258

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ClubHotel Riu Gran Canaria
Rated: 4.5 /5 based on 2122 customer reviews
from £ from £515.28