This hotel gets unbeatable ocean views. It comes with an infinity pool to admire them from and four top restaurants.
Set on the edge of the Atlantic, this stylish hotel gets impressive ocean views. It comes with a selection of pools, including a glam infinity one just for adults, and 4 restaurants serving everything from Asian cuisine to local specialities.
There’s plenty to do here, with sports and art classes during the day and live shows at night. Plus Maspalomas’ famous beach and sand dunes are only a 15-minute walk away.
TripAdvisor Traveller Rating
Based On 2863 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Option to have dinner in the à la carte restaurants. Select local and international alcoholic and non-alcoholic drinks. Snacks at set times.
Facilities ► View all
2 outdoor pools
One of the outdoor pools is heated in winter so you can swim all year round. Both pools are surrounded by sun terraces aligned with sunbeds and parasols, plus towels are available.
2 buffet restaurants
For a buffet breakfast, lunch and dinner head to the buffet restaurants. They're right next to each other and both have a terrace for al fresco dining. Twice a week there are themed buffets in these non-smoking restaurants.
Daytime entertainment programme
The clubs are for kids aged 4 to 7 and 8 to 12 years, operated by RiuLand.
Rooms ► View all
2 Bedroom Family Room with Garden View and Balcony or Terrace
Twin Room with Garden View and Balcony or Terrace
These modern garden-view twin rooms are finished in cool natural pastels. They come with both air-conditioning and a balcony or terrace offering outside space. There's also a ceiling fan, 1 extra bed for a child in the bedroom, a hairdryer, fridge and satellite TV.
TripAdvisor Reviews Show more reviews »
5* stay at 4* prices!
My partner and I stayed at the Clubhotel Riu Gran Canaria for 7-nights at the beginning of September. Check-In: After a 2-hour flight delay, we did not check-in much before 4am and so we were both exhausted and feeling a little flat. First impressions of the hotel were great: the lobby/reception area is very grand and spotlessly clean. We were then greeted by quite possibly the most helpful and friendly reception staff member I have ever come across. Unfortunately, I did not get his name. Not only was he exceptionally friendly, he had also readied our check-in documentation and room key for our arrival, making check-in very smooth and speedy. Room: The room was lovely. It was a very good size and owing to the white walls, felt very light and airy. The bed was very comfortable. We had emailed the hotel a couple of weeks prior to our arrival and requested a double bed rather than 2 singles, which they did. We were in room 2118 on the second floor, which overlooked the children’s pool and we had a tremendous view out to the Atlantic. I would have picked the same room over again. In terms of air conditioning – there is both an air conditioning unit and a ceiling fan. We mostly opted to have the balcony door open and the ceiling fan on, but we were on a higher floor and would not have done this on a lower floor due to security (not that we saw anything “dodgy”) and of course you’re more susceptible to creepy crawlies on the lower levels. The room has a mini bar too, which is wonderful. This was re-filled every 2 days. It contains a selection of soft drinks, including diet coke, “fat coke”, Fanta and Sprite, and a couple of beers. It also contains a large bottle of water. You can request more water from one of the bars in you run out as you, of course, cannot drink the water on the Island. The only minor criticism I have of the room is the fact the bathroom door is more of a glass panel than a door. Whilst you cannot really see anything through the door, you can certainly hear everything, so just be mindful of this if travelling with friends rather than family! Pools: There are 4 pools in total. The “main pool” is effectively 2 pools in one. We didn’t actually go in this pool, or “lounge” around it, so I cannot comment much. This is however where the activities take place. There is a children’s pool, which has a couple of slides and looks pretty good. We didn’t have any children in our party, but it certainly looks like it would be good fun. The adult only pool is constantly rammed, you need to reserve sun beds pre-breakfast for sure. The real little gem however is the fourth pool, which is not overly advertised. This pool is situated on the eastern edge of the hotel, where the boundary meets the neighbouring Riu. This is a lovely little pool and, at least when we were there, we could always get a decent sun lounger. The pool is in a perfect position if you’re a bit of a sun-worshiper as gets the sun from early morning pretty much until sunset. Bars: There are several bars around the grounds. Firstly, there are 2 poolside bars; purple bar and liquid bar. There is then the “main bar” where the evening entertainment takes place, a cocktail bar where the outdoor entertainment takes place and a “club” (Bubbles) which is advertised as a nightclub. We went here once but it had only just opened and only had a couple of people in, so we did not spend much time there. I would highly recommend The Purple Bar if you would like a view of the sunset. The bars are always well-staffed with very lovely, approachable multilingual staff. The drinks selection is good; I wouldn’t say exceptional. I have read reviews saying that they are branded drinks and others saying that they are non-branded; the truth is – it’s both. They have some branded, some which are not. Food: My partner and I were both very impressed with the quality and selection at dinner time. There are 4 separate restaurants; the Asian restaurant being our favourite, with Atlantico having stunning views. You need to book both Atlantico and the Asian restaurant. They have 2 dinner “sessions” at 7pm and 9pm. We ate in each restaurant twice. My partner even had swordfish steaks one night. I could see this getting repetitive if you were at the hotel for 2 weeks, but no more than any other all-inclusive hotel. I would, however, say that breakfast is repetitive. Entertainment: We caught some of the entertainment, but not a great deal. Outside is live music, which was nice to listen to having a drink early evening before dinner. We also saw a music show with string instruments and Spanish Dancing, which looked quite good, and on our final night “Greece”. It was not the best entertainment I’d ever seen, but then we only watched a limited amount anyway. Other on-site activities: We did not get involved in any of the activities. There is an indoor pool and gym – we did not use these but they looked sufficient. Location: For my partner and I, the location of the hotel could not have been better. It is located on the seafront, but not right on a beach. There are beaches 10-minutes or so in either direction from the hotel, along with an abundance of shops and bars, and even a Casino. It is also very near the Sand Dunes. Other: In terms of the hallways, unfortunately the reviews saying that they are loud are correct. They are tiled and therefore when wheeling your luggage it does make a hell of a racket. There’s nothing the hotel can really do about this, though. Also, just to mention, if you’re travelling from the UK, do not believe the BBC weather forecast. When we were there it forecast wind, rain, cloud and cool temperatures, when in reality it was in excess of 30 degree heat every day and beautiful sunshine. I would highly recommend doing a Dolphin watching boat trip. We booked ours with a lovely chap named Maxi along the front and it was spectacular. Just be mindful that you’re going into open waters and it is very choppy! I will also say: avoid the water park at all costs. We visited and it was absolutely disgusting – by far the dirtiest place I have ever visited. The camel safari is also worth a visit if you’re into that sort of thing. Summary: Overall, I would highly recommend booking this hotel. It is a huge hotel and an operation on an almost industrial scale, but they certainly have it down to a T. The restaurants do get busy, but not unbearably so, the thousands of people on site are spread across four pools and four restaurants and at different times. We wanted something personal, we felt welcome by staff and got the experience we wanted. Yes, there are a couple of staff who look like they'd rather be anywhere else, but when you employ literally hundreds of staff they're not all going to be perfect!More
We had a suite with ocean view and three rooms plus bathrooms, very nice for a family with small children. I will agree with most of the positives said here by others, but what we did lack was heated pools. In January the hotel claims that the pools are heated up to 25C, I can assure you they were not. The kids pools with the slides and the bid watersnake was decently temperatures by late afternoon, but nowhere near 25C. The other pools (the ones in the middle of the pool area) we estimated were around 18-20 C (coming from Sweden, this is even colder than our sea temperature humid summer) and way too cold to swim in, especially with the winds that's normally on GC during January. We did have the same problem while staying in Lopesan Baobab, so it's not just Riu, but still. With kids who wants to swim but end up with blue lips after 10 minutes due to the water temp, it's not great. I think the pool closest to the sea (by the restaurants) was a bit warmer, but children were not allowed there so we really didn't get a chance to try. Other than that, we had a lovely time.More
Jenny M, 189852
Absolutely fantastic stay! A ****
First impressions definitely lasted and indeed got better throughout our stay. A very welcoming hotel, which we were reluctant to Leave. Staff: The reception staff we found were extremely helpful and informative upon arrival. Catering staff are very friendly, hardworking and accommodating. The bar staff all seem very happy in their work, singing along whilst collecting glasses and always have a smile... overall excellent. Accommodation: Our room was simply wonderful, very modern interior( Room 8279). Our room was regularly kept clean and fresh towels were changed daily. Food: Plenty of different food, fruits, meats, fish, vegetables and choices. Although, we heard the odd one or two customers complain about the food being repetitive, there is only so many things you can do with meat n fish, we personally felt it was quite varied and a good effort in our 2 week stay. Swimming pools/ grounds: We regularly observed pool water being monitored, gardens and all areas being kept clean and tidy. Sun loungers, yesssss you have to get up early ( before 8:30am) to get a couple of beds but this happens in most hotels and was not a problem for us. Additional information: Our hotel Thomson representative (Janice) was fantastic, she bent over backwards to make Thomson customers feel as welcomed to the hotel and island as she possibly could, giving local Information, help and guidance where needed. Also, management staff were regularly seen making sure the running of the hotel was in order, being very polite and pleasant to customers. Our only flaw was the entertainment acts, these were very repetitive and the odd one would most certainly not make the first auditions of X factor, yet it did not spoil our holiday . My husband and I will without a doubt be returning in the very near future and we highly recommend this hotel to couples and families. Miss you already xMore
have just returned from a ten night stay for the second time we visited two years ago as well hotel still as nice and staff brilliant there is a couple of things we were disappointed with was that inflatable were allowed in both of the large pools as on our previous visit they were not allowed in one of the pools which was nice as you could then swim without inflatables and balls etc in the pool and the other thing was the dress code for the men as in the brochure it state that the men wear long trousers at dinner but this year they were in any type of shorts and flip flops which on our last visit it wasn't like that if this is the case then the statement regarding mens dress wear for dinner should be reviewed in the brochure, but apart from that still a very nice hotel and would defiantly visit again, staff were very friendly and the hotel was spotless. thank you for such a pleasant stayMore
judith s, 666960
Just back from a weeks holiday and what can I say, this hotel was perfect! Travelled here with family including 2 young children. We came for a 50th birthday and the staff went over and above to make our stay special. Part of our party were upgarded to a swim up room free of charge. We were able to book one of the special restaurants in advance for the night of the birthday and spoke to the chef who was happy to make us a birthday cake. We received a bottle of proseco delivered to our room and a note to wish a happy birthday. Nothing was a bother to the staff at this hotel, they happily arranged taxis, a mobility scooter to be delivered to the hotel and even got us a buggy on hire (which I never knew you could even do) all the staff are a true credit to this hotel! Everyone made the time to speak with us and keep our children happy (thank you) The food is better than most all inclusive hotels with a good choice at every meal time and a few different places to dine for a change. Some alcholic drinks are branded and not just the local brand. The hotel and grounds were spotless and very well maintained. I dont have a bad thing to say about this hotel and I cant wait to come back, you defo cant go wrong with a Riu hotel! More
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