Protur Roquetas Hotel and Spa  

Relaxation is the ticket at the Protur Roquetas Hotel and Spa, where a laid-back pool scene and a beachfront setting come as standard.

The long lazy river, hot tub suites, and top-of-the-range spa are just some of the reasons TripAdvisor reviewers have awarded this place a Certificate of Excellence for 2013.

As well as its own trio of restaurants, this hotel has the eating and drinking holes of Roquetas De Mar right on its doorstep.

TripAdvisor Traveller Rating

Based On 1002 reviews

  • Official Rating   
  • 294Rooms


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet and 2 speciality dinner restaurants.  Local alcoholic and non-alcoholic drinks 11.00-24.00 and minibar with water and soft drinks  Snacks 11.00-18.30, afternoon coffee and cakes and ice-cream.

Facilities ► View all

Outdoor pool

This pool comes with hydro-massage beds, water jets, and a section where you can swim against the current, plus a sun terrace laced with sunbeds and parasols for those who want to relax.

Buffet restaurant

You'll find local and international cuisine with show cooking on offer here. Gentlemen are requested to wear long trousers in the evening.


There's a hydrothermal circuit offering hydro massage loungers, whirlpool baths, neck water jets and relaxation areas. If you stay four or more nights you can have unlimited Spa circuits free of charge.

Rooms► View all

twin room

These twin rooms with their cream walls and warm terracotta soft furnishings can sleep up to three. They come with a minibar at a charge.

junior suite

These junior suites with their cream walls and warm terracotta soft furnishings can sleep up to four. They come with more space, king-size beds, bathrobes, slippers and a minibar at a charge.

TripAdvisor Reviews Show more reviews »

Not quite as expected

A delightful hotel, fantastic staff, but sadly it doesn`t live up to its 5* billing. Our stay, 14 nights, proved a tad too long. The hotel itself was fine when everything was working, but there were issues with lifts that were sometimes out of order, a water feature in the main lounge that has unfortunately run dry (eventually repaired on day 12!) also the food was nothing special and very repetitive. But, ....... we enjoyed the sunshine. The hotels entertainment team were very second rate but the "Crooner" and the Magician - we saw him twice - were excellent. I could go on but from the looks of previous reports, its mostly been said.More


3rd time at this hotel

This was our third time at this hotel and once again we had a very enjoyable relaxing holiday. It is very clean in all areas, the staff are to be commended for their friendly professional service. We asked for extra pillows they were there when we returned to our room, the shower head was also quickly replaced as it was a little faulty. A knock came on the door and Debra a member of staff was there with a bottle of champanya and fruit we were celebrating our wedding anniversary a nice touch. A special mention for the staff in the dinning room they make you feel special, they are very efficient and always smiling. Food is also very good you can have your food cooked the way you like it ok you have to wait a little while but it is worth it My husband loved the stir fry. A big big mention to VICTOR the manager he is around the hotel all the time listening to all he is very hands on. If I have one little moan it is a lot of inflatables were being used in the lazey river causing at times a log jam for people who just wanted to enjoy a swim this wasn't a problem the previous two years. Will we return definitely we met some very nice people.More

johnbda105, Sheffield, United Kingdom

Excellent 3rd Visit

Two weeks holiday 10th-24th September, our third visit to this great hotel. Arrived by taxi and one of the reception guys came out to meet us and took care of our suitcases. Francisco and Manolo, two of the waiters who work behind the bar greeted us with a kiss and shake of the hand. They had remembered us from our previous two visits. Check in was quick and our room was ready so our cases were taken up to the room for us. Very comfortable room with pool and sea view. This hotel offers great All Inclusive, the best I've stayed in for this. Branded drinks and plenty of soft drinks and beer on self service. Food in dining room sometimes could have been hotter. Plenty of choice so no one needs to go hungry. We didn't bother with the entertainment in the daytime or evening. As with other reviewers the bar area in the hotel needs a lot more comfortable seats. All the staff were excellent and nearly all of them were there when we visited this hotel in 2013. All in all we had a fabulous holiday and a couple of days after we got back we booked again for next September.More

lizfiona, Darwen, United Kingdom

As Expected

After reading the reviews prior to our holiday we were not disappointed with what we found. Booking in 10. 3 coaches arrived and we were checked in by 12-30 and off to our room. Room 10. Lovely large room with sea / pool view / balcony / free safe and soft drinks mini bar. Cleaned every day .Beds were hard but maid put some padding on it and it was fine. Breakfast 9 Good choice - omlettes cooked to order - scrambled egg etc needs to be a little hotter. Lunch 10 We ate at the restaurant good choice and cooked to order food available. Pool Bar Too many flies so avoided this area. Evening meal 10 Ate in main restaurant fish, meat, stir fries cooked to order, salads , stew etc also available. Sweets / cakes were lovely. Italian Restaurant 5 Lovely restaurant but the food standard didnt meet my half cooked pizza. Pool 7 A little small and cold . lazy river was great. Sunbeds 7 Always found one but they need toppers. Gardens 6 A little ragged around the edges , some of the grassy area,s need paving to stop buts of grass and mud getting in the pool. Relax Areas 7 Main reception needs more relax space chairs - needs a revamp. Spa 9 Found the spa to be a great assett to the hotel - needs promoting more. Drinks 10 Plenty to suit were ever you go Entertainment Day 9 Night 0 Also why does evening entertainment have to be outside were it disturbs every one till 12-00. Location 10 Right on beach - good prom for walks out. Trips Nothing to do with hotel but poorly thought out and badly managed. We passed some lovely places on our days out which could easily have been included. Waste of money. Staff. 10 We found them very professional in what they did, friendly and very helpful. Summing Up Not 5 star hotel when facilities etc are compared to sum others we have stayed in. However this place do have a great family feel about and as a consequence my holiday experience was 5 star. Would i return yes no problem. More

cheshire54, cheshire

Not five star

Stayed at this hotel for one week in September 2015 . Whilst the hotel is clean , the staff helpfull and friendly , there is no way this is five stars . The food in main restaurant is very good , although it is never hot enough , it caters for all tastes . However , the pool buffet bar , which is open at lunch times , is ruined by the amount of flies , these were seen to be landing on the food and are a constant pest when trying to eat . Don't even think of trying the cocktails , we tried three of these , which are served in plastic cups , they taste nothing like they should , and are just rubbish . The cocktail bar is very small , and is in the lobby , there is no place to enjoy a drink in the evening as there are only a very small amount of stools and tables . The bedroom was good , the bed very comfortable . The maids did not replace any coffee we used . Even the gardens are not looked after very well. Would not stay here again .More

john h, Taunton, United Kingdom

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Protur Roquetas Hotel and Spa
Rated: 4.5 /5 based on 1002 customer reviews
from £645.00