Protur Roquetas Hotel and Spa  

Relaxation is the ticket at the Protur Roquetas Hotel and Spa, where a laid-back pool scene and a beachfront setting come as standard.

The long lazy river, hot tub suites, and top-of-the-range spa are just some of the reasons TripAdvisor reviewers have awarded this place a Certificate of Excellence for 2013.

As well as its own trio of restaurants, this hotel has the eating and drinking holes of Roquetas De Mar right on its doorstep.

TripAdvisor Traveller Rating

Based On 1086 reviews


  • Official Rating   
    5
  • 294Rooms

Platinum

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  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet and 2 speciality dinner restaurants.  Local alcoholic and non-alcoholic drinks 11.00-24.00 and minibar with water and soft drinks  Snacks 11.00-18.30, afternoon coffee and cakes and ice-cream.

Facilities ► View all

Outdoor pool

This pool comes with hydro-massage beds, water jets, and a section where you can swim against the current, plus a sun terrace laced with sunbeds and parasols for those who want to relax.

Buffet restaurant

You'll find local and international cuisine with show cooking on offer here. Gentlemen are requested to wear long trousers in the evening.

Spa*

There's a hydrothermal circuit offering hydro massage loungers, whirlpool baths, neck water jets and relaxation areas. If you stay four or more nights you can have unlimited Spa circuits free of charge.

Rooms► View all

junior suite with balcony

Your junior suite will come subtly decorated in warm colours and soft furnishings. Your spacious suite will include a balcony, lounge area, queen-size and king-size bed, a TV, air-conditioning, and a minibar*.

junior suite with balcony/terrace with private whirlpool

Your junior suite will come subtly decorated in warm colours and soft furnishings. Your spacious suite will include a private balcony with a whirlpool bath, lounge area, queen-size and king-size bed, a TV, air-conditioning, and a minibar*.

TripAdvisor Reviews Show more reviews »

A Wonderful Third Visit

We never thought that we would visit the same Hotel three times!!! But, we cannot fault this 5 Star Hotel. The staff are all wonderful & helpful.They remember you from previous visits and we have fun with them. This is something that makes us feel happy & content returning to the Hotel. The food is excellent in presentation and the vairety and standard excellent too. We especially enjoy the show cooking each night. What is better than choosing your fish or meat and watching it being cooked freshly for you!! The Hotel Itself is of a high standard and always clean. It was busier this May as, more flights have been introduced. We do hope that this will not interfere with the Hotel too much. There are so many regular visitors as ourselves and It would be a shame if this was to happen. Thank you this year to the Manager, Eduardo Otero who made us very welcome. Continue your excellent work.More

Fletcher64, 186368

Fantastic hotel

We usually have a week away with friends (all couples) in May and this year found a good deal for this hotel which none of us had been to before, but will all go back to! The transfer from the airport was easy as the coach went directly to the hotel. We thought it may take a long time to check in as there were so many people arriving the same day but the staff have obviously dealt with this situation many times as they were efficient and quick. The rooms are comfortable with air conditioning, fridge (soft drinks & bottled water included), tea/coffee making facilities, safe (no extra charge) and tv. The bathroom had an over bath shower, twin sinks and a hairdryer as well as mini toiletries. Towels and bed linen were changed frequently and rooms were spotless. We found the beds comfortable and didn't hear any noise from adjacent rooms so slept really well. We did hear a few people complaining about the food but I would love to see how they eat at home, as, in my opinion, the choice of food was fantastic. In the main buffet there was always a chef cooking fresh fish and meats as well as a carved roast, lots of salads, other meats and fish dishes and a separate area with hot vegetables near the childrens food area. There was also lots of bread, rolls, cakes, cheese, crackers fruit, yogurt and ice cream. At the pool bar there was a lovely selection of salads, fruit, cakes and ice cream as well as rotisserie chicken, ribs, burgers, paella and various other meats. We ate in both the Italian and Brasserie and the food and service were top class. We had bottles of wine and water with our meals and during the day there was a self service area for soft drinks, coffee and beer. The swimming pool with the lazy river around it creates a lovely area as do the gardens where there are many sunbeds and parasols so really no need to be up at 8am, as some people were to reserve beds with their towels. The evening entertainment consisted of various acts such as magician, musicians, rock band, karaoke and a quiz. Some nights were better than others and depends on what you personally enjoy. Wi-fi is free throughout the hotel and in your room. Reception give you a password for the duration of your stay which covers up to 5 devices. The hotel back gate leads directly on to the long beach promenade which takes you to the shopping area at Ave Mediterraneo and further on to the Castillo Santa Ana and the Marina. This took us around an hour each way at a brisk pace, however you can also get a bus or the tourist train goes around Roquetas de Mar. The beach is wide but pebbly and there are plenty of sunbeds for hire at 4eu per day or 25eu per week. The cycle path is being relaid so there is some work going on but is almost complete. You need your room key to get back in the gate to the hotel. The majority of the staff were so helpful and friendly and all worked very hard every day. There are some good bars near the hotel which stay open late and we found to be welcoming and friendly. Prices here were very reasonable. Some of our party enjoyed 18 holes of golf at Golf Serena which was around 10 mins walk from the hotel. We all had a fantastic time and will definitely look into a return visit.More

maisymeg, 190919

Relaxing holiday

I have read a number of other reviews which sum up the hotel. We were here on the first week of the season so the resort was still opening up. Check-in looks like a long queue as half a plane load of people arrive but it is dealt with quite quickly and the bar is open while you wait (daytime). The rooms are spacious most can see the sea but there is not much of a view just sea and the twice daily ferries that go across to North Africa. If you want afternoon sun on your balcony ask for a west facing room in the west block. The week we were there Spain was wet and windy (UK hot and sunny typical) at times so if you weren't in the sun it could feel quite cool. The bathroom is well equipped but the shower water still escapes between the end of the shower glass and the counter top. Don't put your washing bag on the floor near the bath. The beds are large but a little hard and a single foldaway bed was also in the room. The TVs had a number of English speaking channels mainly news but also a clone of Sky Sport 1. There is one comfy chair, one desk chair and a small coffee table in the room and wicker chairs and a table on the balcony. There is a hair dryer and tea/coffee facilities. The fridge contains soft drinks included which are replaced daily. There is a free safe in the wardrobe. To get Wifi you need to get a code from reception but I found the wifi useless it kept dropping out and it didn't work on the balcony. We arrived at lunch time so that was the first port of call the food is generally good but becomes a bit samee as the week goes on. There is wine, beer (Estrella Spain's finest), very weak sangria and soft drinks available. Some of the food is not too hot so get a warm plate usually from under the chefs island. The food is good but combinations may differ from UK taste. At breakfast there is always British sausages available and they are good. At the chefs island you can get omelettes and fried eggs at breakfast or meat/fish cooked to order at lunch and dinner and stir fry. The chefs island is quite slow and queues build up. Often the restaurant manager is in the room when the queues are there but don't see there is an issue I gave up bar once as the service is too slow. The bar is quite efficient and open until midnight but as many say there are not enough chairs especially when outside is not an option and the hotel was relatively quiet when we were there. We didn't visit the entertainment but there is something on most days. The piano player needs to get more sheet music of popular songs all Europeans know. The house music played in the public areas ranged from excellent 70's mix to some woman screaming, shouting and wailing. She should have gone to the dentist that day instead of trying to make an album, she made Witney Houston look good and even Adele was in with a chance! There is quite a good pool with a bar which serves food at regular intervals. We did the bar on warm days but pool no chance you get wet in those! From the pool you can exit the complex onto the promenade which is being upgraded and will be good when it is finished with a walkway and separate cycle way. There are plenty of local shops, bars and restaurants if you fancy a little tapas. It is a shame the hotel don't have a tapas bar I think it would be popular. I went to the Almeria area about 10 years ago and I couldn't even find the hotel I had stayed in. The area is ok but a little grubby but as they say Spain will be nice when it is finished. The bus stop is about 100 yards from the hotel where you can go to the port, shopping centre or Almeria town. Busses are quite frequent but hit and miss with the timetable. Busses get busy so plan your journey, don't travel around the start and finish of siesta time. It is pleasant enough here so enjoy it but take care one of our inmates was robbed in a distraction scam with a map and the second person lifted his wallet.More

Alan T,

Very Nice Hotel

Just returned from a week at this hotel. Very long queue at check in but dealt with very quickly and were offered a drink from the bar while waiting. Rooms were fine with everything needed including free safe and free mini bar with soft drinks and tea and coffee making facilities. The staff were all very friendly and helpful our main waiter Alex always had time to be friendly. The drinks were of a very good standard and served nicely. The food in the buffet was fairly good although we found it difficult to find veg etc that went with our mains, some strange mixtures, also some of the food wasnt replaced very quickly and not very hot. There was always choices of fish and meat to have cooked in front of you so that was the best option and very nice. At breakfast there was always omelettes and fried eggs cooked freshly to order. The pool bar was ok for lunch with mainly chicken, burgers, pasta and salads, bread, jacket potato. Cakes were available for afternoon tea.Morning after we arrived we tried to book the 2 a la carte but could only get into the Italian on our last night unless you wanted to eat at 10pm!!! This restaurant was fine but didnt seem Italian and our courses were very rushed but they were presented well and tasty enough. The general area is very peaceful with a huge beach and prom. None of it had much character but there were plenty of shops and restaurants etc. We took a bus to the port area which made a change for a different stroll and this seemed quite spanish but not pretty.We didnt use the entertainment as this was inside downstairs and didnt like the room and it was quite loud. The only other option was sitting in the reception/bar area by the main entrance which was very spacious but nowhere near enough seating with everyone inside and also the seating was very uncomfortable in the main. There were settees in another area but this was away from the buzz and just seemed a bit dull. There really should be more seating in this space for when the weather doesnt allow for sitting outside. The pools are lovely especially the lazy river its just a shame none are heated. There are plenty of sunbeds so you never have to worry about getting one although some people have there towels out early! Anyone thinking of going here should not be disappointed and if the management take note re the chairs inside it would be a big plus. More

Pat R, 503748

Sunny Spain

This is a lovely hotel almost on the beach. The rooms are a good size and kept spotlessly clean with the bathroom products topped up without asking. All the staff were very friendly, the reception staff were very knowledgeable and the bar staff worked hard to avoid keeping you waiting, most of the drinks were branded labels and you got Very good measures! Daytime entertainment appeared good from the notice board although we did not participate. We had some lovely strolls along the lovely wide promenade. I used the spa and had the best facial ever. Would definitely return to this hotel.More

shar0n52,

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Protur Roquetas Hotel and Spa
Rated: 4.5 /5 based on 1086 customer reviews
from £348.76