Hotel Don Pancho  

The Hotel Don Pancho is anchored one block from Levante Beach, with a clutch of bars, cafés and restaurants right outside. The centre of Benidorm is only 15 minutes’ walk away, too.

It’s not hard to see why this place bagged a TripAdvisor Certificate of Excellence in 2015 – the staff get heaps of praise, there’s lots of entertainment, and its location puts bars, restaurants, and sands all on the doorstep.

The hotel was fully renovated in May 2016, so the rooms, pool and pool bar have a fresh, new look.

TripAdvisor Traveller Rating

Based On 1213 reviews

  • Official Rating
  • 1Building
  • 19Floors
  • 255Rooms
  • 5Lifts


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  • 90% customer scores
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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

You can ask to swap your dinner for lunch on Half Board on any day.   

Full Board

Buffet breakfast, lunch and dinner.   

Facilities ► View all

Outdoor pool

Lined with a terrace, dotted with loungers. It's heated in winter, too.

Buffet restaurant

Breakfast offers a full English and lunch and dinner serves up salads, meats, fish and pasta dishes. Just so you know, there's a dress code of full-length trousers and skirts here. Shorts are allowed to be worn during July and August. Evening meal times during summer are from 7.30pm 'til 10pm.

Pool bar*

The pool offers a range of drinks and light bites during the day. It's open during the summer months, depending on weather conditions.

Rooms► View all

larger room superior twin room with balcony

These superior twin rooms are tastefully furnished with traditional touches. These rooms sleep 3 with an extra child bed provided. Plus, you'll also find air-conditioning, a flatscreen TV and superior extras such as a premium welcome pack and deluxe bed linen.

twin room with balcony

These comfy twin rooms come with a balcony for that added outdoor space. There's room for 3 people with an extra child bed in the bedroom. Plus, you'll also find air-conditioning, a minibar*, and a flatscreen TV included.

TripAdvisor Reviews Show more reviews »

Best hotel in Benidorm!!!

Just returned from an amazing trip to the Hotel Don Pancho. We travelled as a couple and were amazed from the moment we set foot into the hotel. The overall look of the hotel is phenomenal; it definitely puts all of the other hotels in Benidorm to shame. We emailed in advance and asked for a room on a high level and as soon as we arrived they confirmed this and we were given a room on the 14th floor. The views from the room were spectacular and everything was so pristine and clean. We had a standard room and it was spacious and very new and refurbished. We paid for the safe which was 11 Euros for the week. The air conditioning was powerful and worked well. The pool area was immaculate and, again, everything was kept pristine at all times. The pool opens at 8:45 and people tend to que and lay their towels on the sunbeds then go to breakfast. Towels left on beds unattended at 10am are removed and the pool attendant was brilliant at making sure there were beds for everyone. We never struggled! The evening entertainment was on the pool terrace. There was something different every night however sometimes the type of music became a bit repetitive. The pool bar serve amazing food to nibble on at lunch time if you go half board. They serve chips, chicken, pizzas, paninis and burritos, A massive thanks to Ivan in the pool bar who always offered fantastic customer service!! The restaurant was outstanding and the food was always cooked to perfection. there was variety even for the fussiest of eaters (like me). Rai, George and Antonio who were fab!!! Always welcomed us and talked about our day with us aswell as giving us recommendations not only on the food but of places to visit and things to do. The restaurant is so lovely and felipe was on hand to take drink orders and he even showed us to the cute tooked away tables. he was lovely and always offered exceptional customer service. The location is fabulous!!! a block infront of the main strip and a block behind the beach. We never struggled for sleep even when we left the balcony door open when we slept.The view from the rooms are incredible especially as all of the rooms are sea facing. There is so much to do and a supermarket close by where we tended to buy a lot of snacks and drinks. The old town is 100% worth a visit. it's so beautiful and the views of the sea are incredible. The only downside to this holiday was on the morning of our departure. We had gone down the previous night and asked the Thomson rep when our transfer was the next morning. she told us to go and look at the board where there were several different vehicles with our flight number on. the rep seemed to have no idea!! We went down for our transfer at 8:45am for our flight at 11:45 which we believed to be the right one, we were waiting there until 9:15 with another couple then eventually had to go and hunt down the rep who was nowhere to be seen until my other half found her eating breakfast. She then made a few calls and said it came at 8:15 and we had to get a to get a taxi. She said "its your own fault". This ended our holiday by having to pay 75 Euros for a taxi to the airport and we only had 25 Euros left!! Luckily we were able to share the taxi with the other couple who were lovely. She was very unhelpful and if we hadn't of had the other couple with us none of us would have been able to get to the airport!! However, this was no fault of the hotel!!!! the hotel was perfect in every way and couldn't fault it. The only fault was the Thomson rep.More

Holly R, 186336

"Amazing Don Pancho"

Returned from the Pancho 19 july after spending 11 days there.We have been many times before and was looking forward to seeing the refurbishment. When we arrived was very pleased with the transformation was amazing.The reception,the rooms and the new pool area all looked great.In the summer they have very good evening entertainment outside.All the staff are pleasant welcoming and so friendly.The food as always was excellent and the dining room is great bright and airy.Thanks to all at the Don Pancho and we will see you soon.More


Get a room on a high floor

I arrived at Christmas in 2014 and I was very impressed with an upgrade to the 11th floor and a new room. Bathrobes and slippers with a kettle and a fridge. We had a great view over to the sea. Having stayed in Benidorm many times, I was impressed with the hotel and the staff. Booked half board, the drinks were reasonable and the food was four star, along with hand wash at the entrance to the dinning room, which you had to complete to get in! Well done them, I wish all hotels did this! Great entertainment and a good selection of trips to go on. I could not fault the staff or the rep from Thomsons. Obviously a Scottish rep made sure she had everything in control unlike the one I had recently in Tenerife who was obnoxious. Pool heated in the Winter and the sun terrace is on the first floor with views over to the sea. I would go back but last year they were closed for renovation, again well done, they did not put any guests out unlike Tenerife. This is a four star and I would be happy to recommend it.More

cllrfionamiller, 504187

Best in Benidorm

My wife was 60 on 18th June and we booked a group of 14 for a week in Benidorm, staying at the Don Pancho. Although my wife and I have been many times it was a first for some members of our group. It was our first visit since the refurbishment and everyone in the group made the same comments. Food excellent, staff so friendly, location of hotel so convenient and everything great. Special service on the day we arrived for my wife`s birthday with cake and wine, everyone was so impressed. Well done to the Don Pancho team, See you soon.More

948wscott, 186527

Fabulous hotel

Just returned from a 2 week stay at the Don Pancho this was our fifth time of staying. All the employees in the hotel are amazing the reception staff, the restaurant staff, the bar staff and the cleaners so polite always got a smile and a hello. George, Manuel and Rai in the restaurant were so lovely. The rooms have all been refurbished and are great the walk in shower could fit a family of four!! Everybody we spoke to said this was the best Hotel they have stayed at in Benidorm and we will definitely be staying here next year. Highly recommended.More

Yvonnesmith11, 504160

See all 1213 reviews »

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Hotel Don Pancho
Rated: 4.5 /5 based on 1213 customer reviews
from £ 234.68