The Hotel Don Pancho is a striking building that juts up into the Benidorm skyline, meaning it stands, quite literally, head and shoulders above the rest. It makes the same impression on TripAdvisor, too – readers regularly give it 5 star ratings.
Inside, it’s just as bold. Move into the lobby and you’ll find a huge room dotted with brown and grey sofas, big chunky glass-topped tables, and pillars daubed with Aztec-like etchings. The bar is impressive, too. It’s kitted out with comfy crescent-shaped chairs and high-backed stools, but it’s the elaborate wall carving that sits next to it that really takes the limelight.
As for the bedrooms, they’re a much more sedate affair. With comfy beds and wooden furniture, the walls have been painted in a warm peach and white colour scheme. What’s more, they’re all air-conditioned and come with their own private balcony.
Outside, two rectangular swimming pools sit side-by-side in a sun terrace. One is especially for the little one's. They’re pulled right up close to the hotel, and come surrounded with sunbeds and sunshine-yellow parasols. And there’s a pool bar open during the summer, so drinks and snacks are close at hand.
As for the evening, there’s plenty going on. For starters, there’s a live band six nights a week, while cabaret acts are also on the cards. Think magic shows, balancing acts and flamenco dancing.
Based on 602 reviews
- Official Rating
Stylish 4T and 5T hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
Facilities► View all
Heated and covered from October to May depending on the weather.
For breakfast, lunch and dinner. Breakfast offers a full English and for lunch and dinner you can expect salads, meats, fish and pasta dishes. There's a dress code here, with long trousers for gentlemen. Open 7.30pm-10pm in the summer.
Offering refreshments and light bites during the day. Open in the summer only.
TripAdvisor Reviews Show more reviews »
Stayed at don pancho last summer have stayed many times before every thing was wonderful right from checking in cannot do enough for you,food is excellent stayed in a refurbished room on 17th floor and cannot fault it,hotel in fab position and although benidorm is not my favorite resort it is the hotel that always brings us back. Thank you all will visit again soon I hopeMore
Patriciaobrien, Coventry, United Kingdom
First time in Benidorm@ the Hotel Don Pancho
We came back on 25th February after our first visit to Benidorm. If you have booked this hotel, give yourself a pat on the back. When we arrived, the reception staff dealt quickly with the 30 or so guests that were checking in. We were given room 503, although not as high as some, still had a great view. The room itself was clean and big enough for our stay. The first night at dinner, we were shown to our table and given a quick tour of where everything was. The food itself was good with plenty to keep everyone happy. Roast chicken, roast beef, pork, chips and potatoes. There were also numerous desserts to choose from. Breakfast consisted of full English, fruit and cereal. Wee tip, fill up one of the pots for tea with coffee, will save you from going backwards and forwards with your coffee cup! One highlight was that on my wife's birthday, we were given a bottle of champagne with our dinner, a very nice touch, thank you for that. All in all, a very enjoyable stay at a very good hotel. Every member of staff we came across was friendly, helpful and always had a smile on their face. Special mention to Phillipe and Isobel in the restaurant and Sergio and Luti in the bar.More
Ian2405, Glasgow, United Kingdom
Just back from another great holiday at this hotel. Food very good - excellent selection to suit most tastes. Reception staff very friendly and helpful. Drinks in bar and restaurant very reasonable with good staff. Staff in restaurant excellent nothing to much trouble. Rooms very clean and many of the floors are being updated. All rooms are sea facing one road back from the beach in a great location. Would not consider staying anywhere else in Benidorm but the Don Pancho.More
What we expected from a Spanish 4 star - no more than that.
Location. 2nd line from seafront on the main tourist area thoroughfare, though traffic noise not bad. Convenient for beach and the rather tacky, down-market bars and businesses that surround the hotel. Google earth.......... 38°32'11.19"N 0° 6'48.21"W The clientele are mostly elderly but with good manners and well dressed; ladies you can come to dinner in your best dress without feeling out of place. Men you must wear long trousers – happy with that. The building. High rise and starting to look a bit dated, but well maintained and very clean. Fairly spacious lounge and bar areas which I expect for this type of hotel. 5 lifts operating well. Rooms. Standard hotel room, a bit smaller than usual, but again well maintained and clean although looking a old fashioned, though nothing wrong with that. A fridge which is free to use. Contains costly beer and soft drinks. Chargeable safe - which should be free, why do hotels charge extra for guest’s security, when it should always come as standard ? No tea/coffee making facilities in room. T. V. Channels good, several bbc itv sky sports etc. Carpeted, so you shouldn’t get noise from footsteps above. Cleaning ladies did a very good job. All rooms face the sea, because of the curved frontage room numbers 0 to 7, get more morning sun. 8 is centre, whilst 9 to 15 get more evening sun. Restaurant. Spacious enough, though many tables are too close together. Not particularly elegant or sophisticated, but adequate, clean and pleasant. A good point, dine when you want, not those awful 2 sittings that some hotels are introducing. Standard buffet offerings that you will probably be familiar with. Overcooked vegetables and meats that have lost much of their flavour and texture, mass catering is what it is. Can recommend the house wine, we drank it all week and not expensive at 7.95 euro. Somewhat disappointed with breakfast, no cooking station for omelettes, or crisping the bacon; a guy is cooking fried eggs in a huge frying pan swimming in oil, all he seemed to do was very soft eggs. Why not do a few over easy or hard ? Also he refused our request to cook an omelette, a waiter was consulted and he kindly arranged for the kitchen to undertake the task. Failed miserably to get a poached egg – “not possible” – hardly what you expect from 4 star hotel. And kippers, this makes a nice option, but why only on the odd occasion, not daily? Bars are comfortable with plenty of seating. Service in the Lobby bar was terribly poor, slow, waiters didn’t seem to see you unless you stand up and wave, not particularly friendly but then, suddenly, it got a lot better when we tried leaving a small tip! Uhm…?? Seemed to favour certain customers, probably they tipped also. Entertainment. Low key, not exciting - except the Flamenco - mostly the usual local acts, plus resident group who provided music and songs for dancing which was very popular with plenty of Spanish customers adding a bit of local colour. Gets very crowded when the locals arrive. So, in summary a typical holiday hotel with a few minus points making it average. Though we’d be happy to return if we wanted to stay in that part of Benidorm. But think that nearer the old town would be a better choice for us and others looking for a more authentic Spanish location and experience. P.S. Apart from…….. I had a haircut at the barber next door (turn left at foyer exit). Great, best haircut I’ve had. Loved the cut- throat razor smoothing and neck trimming! Then there was the powder and the grooming after, and all this from a proper gent’s barber, 8 euros.More
was staying in Benidorm early feb we called in don pancho with a view to staying there on our next visit ground floor lounge area and bar large and comfortable there was a cabaretroom on the first floor with a dance floor and comfy looking seating on the last night of our holiday February ninth we called in the cabaret lounge for a drink ordered a small red wine and a pint of beer from the waiter in all the other hotel bars we visited we were charged around five euros I gave the waiter a ten euro note he jabbed three fingers at me and barked three three I looked at the slip and sure enough six and a half euros for each drink thirteen in total got three euros from my pocket while the waiter held up three fingers and glared at me a most unpleasant experience one I will not be repeatingMore
normol, Accrington, United Kingdom
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