Hotel Don Pancho  

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The Hotel Don Pancho is a striking building that juts up into the Benidorm skyline, meaning it stands, quite literally, head and shoulders above the rest. It makes the same impression on TripAdvisor, too – readers regularly give it 5 star ratings.

Inside, it’s just as bold. Move into the lobby and you’ll find a huge room dotted with brown and grey sofas, big chunky glass-topped tables, and pillars daubed with Aztec-like etchings. The bar is impressive, too. It’s kitted out with comfy crescent-shaped chairs and high-backed stools, but it’s the elaborate wall carving that sits next to it that really takes the limelight.

As for the bedrooms, they’re a much more sedate affair. With comfy beds and wooden furniture, the walls have been painted in a warm peach and white colour scheme. What’s more, they’re all air-conditioned and come with their own private balcony.

Outside, two rectangular swimming pools sit side-by-side in a sun terrace. One is especially for the little ones. They’re pulled right up close to the hotel, and come surrounded with sunbeds and sunshine-yellow parasols. And there’s a pool bar open during the summer, so drinks and snacks are close at hand.

As for the evening, there’s plenty going on. For starters, there’s live music six nights a week, while cabaret acts are also on the cards. Think magic shows, balancing acts and flamenco dancing.

TripAdvisor rating

Based on 615 reviews

  • Official Rating
  • 1Building
  • 17Floors
  • 252Rooms
  • 5Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Thomson Platinum »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

If you tell the hotel the day before, you can swap your dinner for lunch on Half Board   

Facilities► View all

Outdoor pool

Heated and covered from October to May depending on the weather.

Buffet restaurant

For breakfast, lunch and dinner. Breakfast offers a full English and for lunch and dinner you can expect salads, meats, fish and pasta dishes. There's a dress code here, with long trousers for gentlemen. Open 7.30pm-10pm in the summer.

Pool bar* 1 Jul - 31 Aug

Offering refreshments and light bites during the day. Open in the summer only.

Rooms ► View all

twin room

Twin room sleeps up to 3 with 2 beds and a camp bed for up to 12 years, and either a walk-in shower or a bath. Minibar has an extra charge.

TripAdvisor Reviews Show more reviews »

Nice Hotel

Just back from the Hotel Pancho after a week in Benidorm. The hotel is rated 5* with Thomson's Platinum, however, it is officially a 4* and I would agree with that rating. We had a room on the 14th floor with great views of the sea and beach. The beds were comfortable and changed every day as well as the towels. There was plenty of space in the wardrobe and drawers for our clothes. There was a safe in the room and a fridge plus a/c. The restaurant has an open plan seating with great times 7-11 am for breakfast. 1.30 - 3pm lunch and 7 - 9.30 for dinner. The quality and choice of food was excellent and I had no complaints whatsoever. The entertainment at night was good and I enjoyed most acts. The pool area is really well laid out and one of the pools was covered and heated for the time of year. The downside to the pool area is there is no toilet facilities outside, you have to go into the hotel to use the toilets. Another negative at the pool side bar was when I had a coffee they had no biscuits only crisps, I'm sure this is something the management could rectify. There was no tea or coffee making facilities in the room which was a great miss as there was no tea or coffee available to buy at lunch of dinner and I would think that is also something that could be addressed. Thank you to all staff and management for a lovely holiday and hope to see you again soon.More

sylvia59Glasgow, Glasgow

Best in Benidorm

I have stayed in this hotel with five friends for the past 4 years, this year being our fifth, we absolutely love everything about it, the staff exceptionally friendly and efficient in every sense of the word. Food was very good and always well presented and plenty of variety even if a fussy eater, there was a wonderful choice. Rooms cleaned every day and on our arrival a lovely bowl of fruit and water as complimentary, what a nice thought on their part. It is the extra little things like this that give it the good feeling of being special. The lounge on the ground floor is beautiful with lovely settees and comfortable chairs, making it a place to completely relax. Then the venue upstairs must be the best venue in Benidorm so comfortable too with lighting and decor out of this world and some good shows in the evening, such a cosy place to spend the evening with a nice dance floor and music always good. Drinks are reasonable and cheaper to guests than outsiders with a good waiter service. No stag or hen parties and very few children, would say majority are mature guests. We booked direct with the hotel and wasn't asked for any deposit or balance until we arrived, can't fault this way of booking. Booked flights separately and transfers through travel republic which were so cheap at 5euros return. Much better than going through a travel agent. Bus stops outside the hotel go almost anywhere that you want and only 1.50 euro each way. A trip to Altea is certainly worth a go, such a pretty place with harbour and little narrow streets with some nice shops not all the usual cheap stuff, really nice clothes and shoes to be had. Fantastic holiday, will definitely be back next year if not before, thank you to all the staff for making this holiday so special. Pauline. lMore

PAULINE A, Billericay, United Kingdom

Don Pancho

Overall a good stay, but with both plus and minus points .On the plus side excellent food and great service, nothing too much trouble, everything I had was well cooked. Bar prices for residents quite fair(if billed).On the downside we felt the room was on the small side, certainly had a lot bigger elsewhere. Sea view, yes, but not great looking between the buildings in front from the 4th floor. However went to look at the rooms being refurbished on the top floor, excellent view, but did not appear any larger in size. The worst point was the road and revellers in the early hours. The majority of the entertainment is behind the hotel, we visited many of them and must have seen at least half a dozen good tribute acts,the entertainment in the hotel itself was geared towards ballroom and Spanish residents..The noise is actually from the front of the hotel were people wander back from the late night promenade events.Traffic noise is constant and for those who say they can not hear it,must have turned off their hearing aids.But overall it was a good break,and,I would not put people off from staying there.Im sure if you go you will enjoy it!More

Brian I, Gloucester, United Kingdom

A Very Nice Hotel!

Lovely friendly hotel, we had fantastic rooms on the newly refurbished 12th floor. Food was excellent, lots of choice and nicely presented. Our ages range from 15 to 73 and we all thoroughly enjoyed ourselves. Would not hesitate to return!More

WeaselFog, London, United Kingdom

fantastic hotel one of the best

my wife and I have been going to the don pancho at least twice a year for the last 5 years we have always been surprised by the service and cleanliness of the hotel the staff , rooms. and food are all special we have never disappointed and we will be there again this year for an other great holiday john and Wilma brattesaniMore

john b, Glasgow, United Kingdom

See all 625 reviews »

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