Hotel Don Pancho  

The Hotel Don Pancho is anchored one block from Levante Beach, with a clutch of bars, cafés and restaurants right outside. The centre of Benidorm is only 15 minutes’ walk away, too.

It’s not hard to see why this place bagged a TripAdvisor Certificate of Excellence in 2015 – the staff get heaps of praise, there’s lots of entertainment, and its location puts bars, restaurants, and sands all on the doorstep.

The hotel was fully renovated in May 2016, so the rooms, pool and pool bar have a fresh, new look.

TripAdvisor Traveller Rating

Based On 1135 reviews

  • Official Rating
  • 1Building
  • 19Floors
  • 255Rooms
  • 5Lifts


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  • 90% customer scores
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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

You can ask to swap your dinner for lunch on Half Board on any day.   

Full Board

Buffet breakfast, lunch and dinner.   

Facilities ► View all

Outdoor pool

Lined with a terrace, dotted with loungers. It's heated in winter, too.

Buffet restaurant

Breakfast offers a full English and lunch and dinner serves up salads, meats, fish and pasta dishes. Just so you know, there's a dress code of full-length trousers and skirts here. Shorts are allowed to be worn during July and August. Evening meal times during summer are from 7.30pm 'til 10pm.

Pool bar*

The pool offers a range of drinks and light bites during the day. It's open during the summer months, depending on weather conditions.

Rooms► View all

twin room with balcony

These comfy twin rooms come with a balcony for that added outdoor space. There's room for 3 people with an extra child bed in the bedroom. Plus, you'll also find air-conditioning, a minibar*, and a flatscreen TV included.

TripAdvisor Reviews Show more reviews »

Yet another good visit

Just returned from yet another visit to the Don Pancho, but this time it has had a wonderful refurbishment . Greeted and checked in with real friendliness and efficiency. Rooms were lovely, beds and pillows so comfy I wish I had one at home!! Bathroom a delight wonderful shower. Dining room now very light and airy and the food was excellent as always, very nice to see the regular staff. Pool area better more sun beds, and shade available. Great visit as usual, the only thing we struggled with was wi-fi in our room other than that a perfect stay. Well done to everyone for keeping the Don Pancho such a great hotel, would highly recommend and will be back next April.More

Michael P, 186356

I was to mett my friend here in Valencia for new tournament sport and chess tournaments

i was to meet my friends whoo are coming here from Australia and we tould about sports and chess . Here we stay some days and we wisit aquaparc from Benidorm the secand bigest aquaparc in Europe . We was visiting teramitica and museum of chocolate , the museum of motobycicle .The room are very good and very clean and they have a big room for conference .More

machaka2016, 1841343

Summer Hols

We had been here for one night last year,so returned for ten nights because we liked it. Check-in very easy,although i had messed up booking a superior room i was told that i could upgrade the next day.Room was on first floor, not very big but nicely done,all fittings throughout the hotel are top class.View was limited due to trees but was ok,one bonus was we didnt need lift to go up and down to room,walking was much quicker.We did upgrade to the third floor,a superior room,bigger nicer view,and little extras. Pool area was fairly busy but there was still sunbeds,nice poolside bar for snacks and drinks,used this every day and staff were excellent,and food was ok. We were halfboard so could have lunch or dinner,breakfast was a fry up for me,and for Marj whos a veggie of some experience it was a careful choice of things that wouldnt upset her.Choice was endless at breakfast,just about anything you could want. Lunch and Dinner were different as main courses were added,a lot of fish and meat dishes,still a vast array of choice but the vegetarian options were disapointing as is usually the case.Marj usually picked things that werent cooked in oil which upsets her stomach,but managed to find something each time. I would like to see a vegetarian section,where no meat fish or rice with ham,potatos with chicken,vegetables with fish are included. At breakfast juice coffee and tea are freely available,but at lunch and dinner any drink must be paid for...even water.Poor in my opinion. The staff in the dining room are first class and very efficient,the chefs pleasant and friendly,and the whole thing is very well run. The lounge where the entertainment is every evening is nice,waiter service,and they are very good,as were the drinks,at very fair prices.The acts were ok,nothing earth shattering but nothing embarassing either.There is a lounge on reception level for drinks as well. Our TUI rep was Allison whom we met on arrival,she is a lovely girl and any questions or help we needed she was always around. On the whole we enjoyed our time here a lot,we spent most days by the pool,ate in the restaurant every day,and used the lounge every evening. There are still one or two teething problems with the recent refurb,but generally the Hotel is well equiped and well run. Thank you to all the staff for a lovely holiday...Marj and Barry Newman.More


4th June 2016. Our third visit to this hotel.

This was our third visit to the Hotel Don Pancho. The hotel has been upgraded and the hotel is looking good The bathroom with a large walk in shower was fantastic. Towels were changed EVERY day. The girl done good. Food in the restaurant was delicious. Loved the two chefs Rua and Jorge who were very friendly and cheerful, I know the hotel likes to promote full board but not everyone is looking for a large meal at lunchtime. I would like to recommend a more varied menu at the poolside bar eg salad baguettes or just a bowl of salad, or a plain salad sandwich not just toasties or something hot. That is just me. Overall no complaints. Oh just one get rid of the artificial flowers in the lounge area. Spain has such beautiful flowers and cactii. Would definately consider returning to this hotel. Thank you to ALL the staff for an enjoyable two weeks.More


Lovely Hotel

We have just returned from an 11 night holiday at the Don Pancho. This is a lovely hotel and we have been several times. The new refurbishment has made it even better. We had a lovely superior room with walk in shower. The new clear glass on the balcony makes the views even better.The dinning room staff work very hard to make sure you enjoy your holiday. Our only problem was that my husband is coeliac and must eat a gluten fee diet. The food is not marked up as gluten free in this hotel,and there are no gluten free desserts. He had to have vanilla ice cream every day .We have been in hotels that cater for coeliacs and have lovely gluten free cakes,so I am sure the Don Pancho could do the same. We are returning in September and hope that this has been sorted. This did not spoil our holiday we love the Don Pancho it is in an excellent location,and the staff work very hard to make sure you have a great holiday.More

Isabel O, 186336

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Hotel Don Pancho
Rated: 4.5 /5 based on 1135 customer reviews
from £263.20