Hotel Don Pancho  

The Hotel Don Pancho is anchored one block from Levante Beach, with a clutch of bars, cafés and restaurants right outside. The centre of Benidorm is only 15 minutes’ walk away, too.

It’s not hard to see why this place bagged a TripAdvisor Certificate of Excellence in 2015 – the staff get heaps of praise, there’s lots of entertainment, and its location puts bars, restaurants, and sands all on the doorstep.

The hotel was fully renovated in May 2016, so the rooms, pool and pool bar have a fresh, new look.

TripAdvisor Traveller Rating

Based On 1178 reviews

  • Official Rating
  • 1Building
  • 19Floors
  • 255Rooms
  • 5Lifts


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

You can ask to swap your dinner for lunch on Half Board on any day.   

Facilities ► View all

Outdoor pool

Lined with a terrace, dotted with loungers. It's heated in winter, too.

Buffet restaurant

Breakfast offers a full English and lunch and dinner serves up salads, meats, fish and pasta dishes. Just so you know, there's a dress code of full-length trousers and skirts here. Shorts are allowed to be worn during July and August. Evening meal times during summer are from 7.30pm 'til 10pm.

Pool bar*

The pool offers a range of drinks and light bites during the day. It's open during the summer months, depending on weather conditions.

Rooms► View all

larger room superior twin room with balcony

These superior twin rooms are tastefully furnished with traditional touches. These rooms sleep 3 with an extra child bed provided. Plus, you'll also find air-conditioning, a flatscreen TV and superior extras such as a premium welcome pack and deluxe bed linen.

twin room with balcony

These comfy twin rooms come with a balcony for that added outdoor space. There's room for 3 people with an extra child bed in the bedroom. Plus, you'll also find air-conditioning, a minibar*, and a flatscreen TV included.

TripAdvisor Reviews Show more reviews »

Unexpected Gem

Having been invited to Benidorm for a wedding, I'll admit I had preconceived ideas about the town, however after staying at the Don Pancho hotel I realised that Benidorm is what you make of it. You want loud, you can find VERY LOAD, also if you want quiet, you can find peace and tranquillity, especially at the Don Pancho. From our first impressions on entering the hotel, we were impressed; a lovely cool lobby, attended by professional, friendly staff who took little or not time to check us in. Our room, on the 14th floor was outstanding, in décor, comfort and cleanliness; the view wasn't half bad either! The variety of food in the restaurant was plentiful and I'd defy anyone, even the pickiest of eaters not to find something they liked. The food was also appealingly presented, if it should be cold it was and if it should be hot, it was; none of that in-between lukewarm stuff. We were also able to swap evening meal for lunch, if we required, with no hassle. The pool area was fanatically clean and the pool attendant ensured people did not leave towels on 'reserved' beds for hours on end, ensuring everyone had a choice of sunbed. The pool area was immaculate and the water pristine. If I had any criticism of the hotel, it would be the Wi-Fi connection which was, at best, abysmal, however, not enough to ruin a fantastic holiday in a beautiful, well managed hotels. Our thanks to all the staff at the Don Pancho, and in particular our room maid, who I believe was called Yolanda!More

k4thy, 186460

Two pensioners

Just back from the Don Pancho ,4 till the 19 .of July and as usual it was great the evening entertainment is now outside The food in the restaurant is very good and gorge Danny and Ria are a credit to the hotel as are all the staff in the restaurant And the cleaners .the upgrade is fantastic ,nice new comfy beds and lovely bathrooms we will be back there very soon More

David C,

Contemporary and stylish

Just back from a week at this lovely, newly renovated hotel. The décor is modern and very stylish. We had a standard room which was very comfortable (with new beds zzzzz) and had air conditioning. The food was very good - loads of choice - and the salads are lovely and fresh (if you like olives you will be spoilt here!). The staff were very friendly and professional. The drinks are very reasonably priced (a bottle of local wine which was very nice cost only 7 Euros). There was never a problem locating a sunbed so no need to get up at silly o'clock in the morning to race down with your towel! We enjoyed the entertainment which moved to the poolside area on the last night of our stay - a nice atmosphere. The location is good - very close to the beach with its lovely sand and lengthy promenade. There is a bus stop nearby if you want to be a little more adventurous.More

Claire C, 551844

Really enjoying Don Pancho

We are into our 2nd week's holiday and are really enjoying this hotel. The buffet breakfast and dinner offer a good and varied choice. If you are the type that manages to scoff several main dishes each night then you may run out of choice but we are pleased with the variety. One day I asked chef (George) if they had rabbit one evening. Bless him he checked and found it was a lunch dish but kept a huge portion for me for dinner. It was delicious and I was touched they went the "extra mile" to provide a favourite for me. We haven't used the sun beds but it is quite amusing to see the worshippers queuing up well before breakfast to get pole position for the day- tactics appear to be everything in that race. We had a superior room at a supplement, arranged by emailing the hotel as the Thomson website wasn't offering an upgrade option. It comes in the shape of a larger room with tea n coffee facilities, bathrobes with slippers, welcome fruit and wine and 2 bottles of mineral water a day although I must say we drank the tap water with no ill effects. A puzzling and disappointing note is that this month and next the hotel relaxes the dress code to allow shorts at dinner. Of course some arrive in very short shorts and also skimpy vests and flip flops on their feet (I'm talking men here as well as women). The impression is they are more dressed for a trip to the beach. It's unpleasant to look at and in my view unnecessary given how efficient the air conditioning is in the dining room. Overall though, I'm pleased with the Don Pancho but my next visit will avoid the "scruffy dress" months.More


Tranquillity between Sodom and Gomorrah

Room - good, location - good, staff - fantastic. I must first of all thank the night staff at the hotel who were fantastic when I keeled over at the entrance to the hotel at 5am, suffering from either heat exhaustion, dehydration, alcohol abuse, being thrown off a bucking bronco, and old age (61), - in fact probably a combination of all of these. We were visiting Benidorm for our friend's wedding, and whilst the riotous environment would not be our normal choice of destinations, I can thoroughly recommend the Don Pancho hotel if you want a peaceful base amongst the mayhem. My only complaint about the Don Pancho is the quality of the food in the pool bar. It is cheap (about €3 a dish), but it is awful. The Don Pancho is not a cheap hotel and I am sure that the guests would far prefer to pay at least double the current price to have good quality food.More

steveN1800VG, 186460

See all 1178 reviews »

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Items marked with * incur extra charges which are payable locally


Hotel Don Pancho
Rated: 4.5 /5 based on 1178 customer reviews
from £ from £268.72