To the manageress Rosa & all the staff, Would like to so a huge thanks for a lovely stay, the hotel was spotless and the food was great. Thanks to Rosa for all her help after we got robbed (not in the hotel). She was fantastic and couldn't do enough to make our stay so much more better. Would defnitely go back. from > Mr & Mrs Sinderby. :)More
Carl D, Manchester, England, United Kingdom
Had a lovely 4 night stay in this very clean hotel. Lovely view of pool area. Good position near bars and eating places. Barman in hotel the most lovely mature gentleman you could wish to meet. We stayed Half Board food was acceptable and edible the only let down was the rudeness of other hotel guests!!. My only gripe is the lack of electric sockets and no tea/coffee making facilities in the rooms add these and my holiday would have been total perfection. The position of the toilet/wash basin was quite funny to be fair but no big issue sit sideways problem solved hahaha. Would return again however regardless of these very minor issues.More
staff were lovely
we went here for my friends hen party, the staff were lovely and the hotel was very clean, the food was average. It was the same every day but apart from that it was good. Some guests did not like English people staying there. we were shouted at for using the lift with our cases. some very strange people. the majority were lovely. plus point its only around the corner from the best cocktail bar in Benidorm.More
bella207, Cumbria, United Kingdom
Food For Thought
At our arrival we were checked in without any fuss, the staff on reception were lovely and very helpful throughout our 2 week stay. We were located on the top floor which for views of Benidorm rooftops and the hills in the distance was good. All in all the rooms were very clean and comfortable and the maid extremely friendly. Meals were a repeat every day, im a veggie so I found it hard to find a interesting meal even my husband who is the least fussy eater ever grew tired of the choices. The pool area was lacking sunbeds and half of them were broken. I'm not sure of the pool maintenance as 75% of the children came down with ear infections. We didn't have a problem with the large amounts of Spanish guests in the hotel if you are polite then they are polite, and if you sit and wait to be waited on in the bar you will reiceve nuts with your drink, dont expect nuts if you want to get served at the bar thats just how they do it here. If you want to be close to the beach and old town its a perfect location, if you want to vist the new town and all the tribute acts its a quite a long walk so we got taxis back. I fully recommend a visit to the Benidorm Palace its fabulous.More
122jow, Nottingham, United Kingdom
So good we came back
See my review from September 2013.
Still very clean and comfortable except for the positioning of the WC. That was clean but hardly comfortable or convenient.
Surprised to find that all four towels and bath mat were changed daily, but were always unabsorbent.
Bar prices comparable with the real world outside and in some cases cheaper.
Hotel seems to be a favourite with Spanish family groups, this means that the restaurant, with lots of reflective surfaces and only the tablecloths trying to absorb sound can get very loud.
We will come again, but half board or room only next time since we always miss breakfast and sometimes lunch or dinner.More