The Michelin-starred restaurant is the jewel in the crown of this hillside hotel. And it also has two ocean-view pools.
This cliff-side hotel serves up some of the best harbour views in Funchal. What’s more, it’s home to Madeira’s only Michelin-starred restaurant. There’s a buffet restaurant, too, as well as a great sports menu.
The hotel is spread across tiered gardens. On the top level, there’s a large pool and a chic spa. And there’s another pool right by the sea. A free shuttle bus can whisk you to the centre of Funchal in five minutes.
This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be six years or over to eat here.
You'll find this on the top level of the hotel with an indoor and outdoor section. You'll have the option of relaxing on the terrace around the pool on the sunbeds topped with padded cushions, plus parasols for that bit of shade.
These traditionally styled, spacious, superior twin rooms have double doors leading out to the balcony - here you can appreciate some fresh air and the sea and bay view. They can sleep up to 3 with twin beds and an extra bed. You'll find a cable TV and DVD player. Extras include complimentary soft drinks, water from the minibar, fruit and wine in the room on arrival and fresh flowers in the room. You'll also have classical CDs available from the library, à La Carte breakfast in II Gallo Doro Restaurant at no supplement and a pillow menu.
There's a warm, inviting feel to these twin rooms. There's plenty of extras including air-conditioning, free Wi-Fi, cable TV and a DVD player. There's also some outdoor space as there's a balcony with limited sea views.
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Impressive hotel located high atop Funchal's rocky coast with commanding views. Generally very impressed, particularly with the staff who varied for the most part between excellent and merely very good. There was a tendency for the restaurant staff to fawn over returning guests, at times to the detriment of first timers such as ourselves. I understand that having been on the other side of such treatment elsewhere in the past, but it has to be said that at times it was a little bit ostentatious. That said, in truth I can't really fault the staff. Over and above the call of duty mentions for the reception staff who were very helpful (particularly with my many reqests for ice to apply to a wrist sprain as the result of a silly accident near the end of the holiday!) and Nicole (Guest relations) who was informative, accomodating and charming.
The food varies between good and excellent. Evening buffet options tended towards better starters than mains with a variety of interesting sweets. Restaurant staff were for the most part helpful, albeit tardy when too busy flapping around over returning guests and on the ball despite once delivering menus in the wrong language.
Pool/Spa areas very nice, clean and well kept, much like the rest of the hotel which is immaculately kept. Rooms were kept to an excellent standard and offered a good pillow menu, though the beds were too hard for my taste.
The only real downsides to our holiday were the weather which was distinclty mixed - by all accounts unusal for this time of year and Maderia itself which we found a little difficult to really connect with, still neither of those can be blamed on the hotel.More
Best time in Funchal
Very nice hotel, personnel, classy rooms. Rent a car and see all in Madeira. Cheap, funny and safe!
Ask de reception for car renting, they have good reccomandations.
A veritable classy hotel with big and nice rooms, good services and a full choises of foods. Well positioned in Fumnchal, you have easy access to all objectives.
Nice view from all rooms.
Bad haircut services...:(More
This hotel may not be the cheapest but you get value in spades. It cannot be faulted for service, cleanliness, helpfulness or catering. The rooms are spacious with sitting area and a bathroom large enough for the most discerning. The staff are all smiley people, more than willing to make your holiday run on oiled wheels. We cannot recommend it too highly and will be returning when, hopefully, the weather will be kinder; the hotel has no control over that, unfortunately.More
Very Pleasant Afternoon Tea
We like our afternoon teas and having done Reids a few years ago, thought we would try The Cliff Bay. Much less formal and no booking required, just turn up between 3-5pm. We sat on the terrace overlooking the gardens. Service wasn't instant, but perfectly ok given no booking and the fact that several other people arrived ahead of us. Tea arrived first, followed by sandwiches and the traditional tied cake stand. More hot water to top up the tea was no problem. Good value at 16.50 euros per person and a good alternative to the more expensive Reids. I'm sure we will be back again when we are back in Madeira.More
Third time - not so lucky with the weather!
The staff are kindness itself, the rooms so comfortable, the location and the views are glorious. The food is attractive and excellent. The pool and the gym are immaculate, and so inviting that we actually lost weight!
This is the only time in four visits to the island at different times of the year that the weather has been dire - five rainy days out of seven.
The only downside to our holiday was the overcrowded airport, which made waiting for our flight home ghastly. (But no fault of the Cliff Bay Hotel!)More