The Michelin-starred restaurant is the jewel in the crown of this hillside hotel. And it also has two ocean-view pools.
This cliff-side hotel serves up some of the best harbour views in Funchal. What’s more, it’s home to Madeira’s only Michelin-starred restaurant. There’s a buffet restaurant, too, as well as a great sports menu.
The hotel is spread across tiered gardens. On the top level, there’s a large pool and a chic spa. And there’s another pool right by the sea. A free shuttle bus can whisk you to the centre of Funchal in five minutes.
TripAdvisor Traveller Rating
Based On 1754 reviews
- Official Rating
A la Carte
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- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Honeymooners receive a room upgrade, subject to availability‚ sparkling wine and flowers in room on arrival, plus a dinner for two at the Rose Garden Restaurant.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
Il Gallo d'Oro Mediterranean restaurant*
This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be six years or over to eat here.
You'll find this on the top level of the hotel with an indoor and outdoor section. You'll have the option of relaxing on the terrace around the pool on the sunbeds topped with padded cushions, plus parasols for that bit of shade.
There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.
Rooms► View all
These twin rooms with their warm inviting colour scheme can sleep up to three. They come with two beds and a pull-out bed, cable TV and a DVD player.
superior twin room with sea view
These superior twin rooms with a sea view come with natural tones running throughout. They can sleep up to three and are located on the sixth and ninth floors. There's cable TV, a selection of classical CDs from the library, DVD player, a minibar with complimentary soft drinks, fruit and wine in the room on arrival, fresh flowers, à la carte breakfast in Il Gallo d'Oro Restaurant and pillow menu.
TripAdvisor Reviews Show more reviews »
All round excellence
This hotel is truly 5* and deserves all the accolades it has on TA and elsewhere. The rooms are modern, well-equipped and spacious, whichever category you book. We stayed for 7 nights in a top floor superior twin and then a junior suite and both rooms were great. If you can afford the upgrade to Funchal harbour view you should go for it. Everywhere was immaculately clean and there were plenty of fresh flowers and other displays around the hotel. The pools were lovely and the sunbeds well managed but disappointingly there were some guests who reserved sunbeds for the best part of a day and only returned after a day out. The pool staff were not prepared to remove towels even though it says they will after an hour and I hope the management get braver and allow them to do so as it makes such a difference in the few hotels who do stick to the rules so everyone gets a fair chance of sunbeds when they want them. Very few children around so it was nice and peaceful most of the time. As others have said, I would ask they review their wi-fi policy and remove the restriction of only being able to register two devices per room as it is irritating and difficult when most people have two devices each and I cannot see what the advantage is for the hotel ? We enjoyed lunch in the Blue Lagoon a few times and cocktails and coffees in the bar but the Gallo D'Oro restaurant was a real highlight - we ate there every morning and three times for dinner and can see why it has the Michelin star. The food was excellent and the attentive service was friendly and professional; the chef is clearly very popular with the team which helps the overall ambience of the place. We have booked to go back later this year as it is such a lovely, relaxing place to take a break. Very highly recommended.More
We visited this hotel only for afternoon tea - we were staying in the sister hotel, the Porto Mare Residence. Service was prompt and curteous and the afternoon tea, as befitting a 5 star hotel, excellent.More
Excellence comes as standard
Maintaining Five Star standards of hospitality requires considerable ongoing investment. Not just financial but also skilful management and training of personnel. The Cliff Bay consistently delivers these standards with the apparent effortless ease that only comes from diligence and attention to detail. If you have the chance to stay at this hotel, seize it and cherish it. The happy memories will live for ever. Or at least until your next visit. Many thanks to everybody and we mean everybody for a truly unforgettable holiday.More
pjfaw, Preston, United Kingdom
Most relaxing hotel we have stayed in
The second time at this wonderful hotel The staff are all friendly, polite and very!! efficient. The atmosphere is so relaxing. Our room was wonderful we booked the upper floor rooms overlooking Funchal. Breakfast a good selection, attentive staff and relaxing surroundings. Nothing is to much trouble for the staff in this hotel. The pool areas are amazing and Tania is so helpful with the sun shades She knows what you want just before you ask her. As I have said before in my last review a year ago, we never go back to a place twice but because of the cliffbay we will be returning to the wonderful island of Madiera and staying With them. Thank you for making our holiday so nice. Kim and Marc SayersMore
DubaiBlue, North East England, United Kingdom
Madeira is a beautiful island and this is a stunning hotel! The staff are wonderfully attentive, without being intrusive, the setting is magnificent and it is so peaceful, yet within easy reach of local amenities and attractions. The rooms are of a very generous size and beautifully appointed (we were on the eighth floor and had a Funchal view), the breakfast buffet is vast and, should you choose to dine in the hotel, the choice of restaurants and the quality of food is first class. We will definitely return. More
Smedlec62, Woking, United Kingdom
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