The Cliff Bay Hotel is set on a cliff-side, and serves up some of the best harbour and sea views in Funchal. That’s not to say it’s really tucked away, though – a shuttle bus whisks guests to the city centre’s bars and restaurants, which are less than 5 minutes away.
The property is spread out over different levels, all of which are blanketed in immaculate flower-filled gardens. On the top tier, you’ll find a heated swimming pool with indoor and outdoor sections. This level is also home to a decadent spa, with a treatments menu spanning everything from chocolate body wraps to hot stone massages. For the ultimate indulgence, book in to have your treatment in one of the four-poster gazebos that are scattered among the palm trees.
Breakfast is taken in the hotel’s buffet restaurant, which has an outdoor terrace for al fresco meals. In the evenings, pull up a seat at Il Galo d’Oro. This à la carte eatery serves Mediterranean cuisine, and has a Michelin Star to its name.
Based on 1175 reviews
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Food & Drink
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|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities► View all
Il Gallo d'Oro Mediterranean restaurant*
This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be 6 years or over to eat here.
You'll find this on the top level of the hotel with an indoor and outdoor section.
There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.
Rooms ► View all
Twin room sleeps up to 3 with 2 beds and a pull-out bed, cable TV, DVD player and bathrobes.
superior twin room with sea view
Superior twin room with sea view sleeps up to 3 and is located on the 6th to 9th floors. Room has cable TV, a selection of classical CDs from the library, DVD player, bathrobes, minibar with complimentary soft drinks, fruit and wine in the room on arrival, fresh flowers, à la carte breakfast in Il Gallo d'Oro Restaurant and pillow menu.
TripAdvisor Reviews Show more reviews »
How easily things can be spoilt
My wife and I agree wholeheartedly with all of the very positive comments made by reviewers of this hotel. Although full, there was never a sense of being so, the calm atmosphere and helpful nature of the staff helped with this. We were happy to have booked the superior room and felt privileged to be part of the Cliff Bay experience. Unfortunately this was marred on the final morning of our stay, a Monday with new staff on duty, when the maitre'd on asking our room number explained that we should not be breakfasting in the Il Galo d'Oro as this was reserved for residence of the 7th, 8th and 9th floors. On explaining that we had done so for all of our stay, he grudgingly allowed us in, stating that obviously his colleagues had made a mistake! My wife and I were most embarrassed by this incident and it left us with a very bad impression which was not justified by the rest of our stay. As the hotel was full we can only assume that the superior room status had been extended to lower floors, unfortunately it would appear that not all staff had been made aware of this. A major blunder on the part of management.More
5 Star Hotel Highly Recommended
First trip to Madeira travelling as a family of four. Outstanding 5 star hotel. Fantastic facilities and a superb spot overlooking the cliff surrounded by beautiful gardens. The hotel was full but felt far from it. We stayed over the Easter holidays so there were quite a few children. Generally though the guests are 50 plus. The hotel boasts an indoor/outdoor heated pool and a salt water pool at the bottom of the cliff with lots of sun loungers in both areas. The breakfast buffet was superb. The rooms were larger than average with a sitting area, enormous bed, tea and coffee making facilities, fridge, tv, dvd player and balcony. There is a kindergarten room for children suitable up to about 10 years of age. There are lots of restaurants within walking distance if you do not want to eat in the hotel. A courtesy bus runs into town which you book at Reception. It takes about 20-30 mins to walk. The free wifi connection worked anywhere within the hotel and its grounds. All in all a fantastic holiday. We were well and truly spoiled and wouldn't want to stay anywhere else in Madeira.More
Donlon2014, Wigan, United Kingdom
Outstanding in every sense
We were lucky enough to stay in this hotel for a week in March. From check-in to check-out the whole experience and services the hotel offered were utterly outstanding. They deserve praise. Room - we had a sea view room which was so spacious, clean, tidy and an absolute joy to stay in. The bathroom was like having our own private spa. The shower was a dream each day. Breakfast. What can I say? Out of this world! You name it, the hotel provided it. I've never seen so much food and of such high quality. Setting - The website doesn't really do the hotel justice. We never realised how many places we could visit in the hotel! We actually spent a few days not venturing far because the hotel offered it all! The hotel is cared for so well too. The gardens are beautiful and the added touch of having the lobby smell of fresh flowers every day is really superb. Spa - One regret is that I didn't get the names of the staff who gave us our treatment in the spa. That way I could have written in separately to tell the hotel how brilliant they were. We booked the private suite and had a full body massage. The two ladies were excellent in every sense and it was honestly the best massage of my life! Service - The staff were so helpful and the added service they offer guests is really wonderful. I got the impression they really cannot do enough to make guests' stays enjoyable. Overall - if you can, book this hotel! I'd go back in a heartbeat.More
SaraJess2238, London, United Kingdom
Lovely nearly excellent
We went as a couple for a bit of early season sunshine. Never been to Madeira before. Hotel just picked off the internet. Had many good reviews. Great spot lovely views. All the staff especially good, attentive, easy going and pleasant. We had a minor issue with the room which was dealt with reasonably quickly. Nothing major that should put you off from going The food was very good in the bistro and especially in the main Michelin star restaurant. Excellent value too. The garden restaurant dinner was not great on the evening we went there. Plenty of nice restaurants around the hotel and the centre of Funchal is a pleasant walk away. You will not be disappointed if you go. It did take us a while to get our head round other guests walking around in their hotel supplied dressing gowns - which we did not - but hey what ever floats your boat I say!More
hopesprings_7, East Sussex
Parents with 2 children.
Great service, great location, lovely room, lovely view, lovely breakfast. The hotel is very quiet and guests are mostly friendly 50+. We and our children, age 7 and 10, have a wonderful and relaxing holiday.More
Vania M, Rijswijk, Zuid-Holland, Netherlands
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