The Cliff Bay Hotel  

The Michelin-starred restaurant is the jewel in the crown of this hillside hotel. And it also has two ocean-view pools.

This cliff-side hotel serves up some of the best harbour views in Funchal. What’s more, it’s home to Madeira’s only Michelin-starred restaurant. There’s a buffet restaurant, too, as well as a great sports menu.

The hotel is spread across tiered gardens. On the top level, there’s a large pool and a chic spa. And there’s another pool right by the sea. A free shuttle bus can whisk you to the centre of Funchal in five minutes.

TripAdvisor Traveller Rating

Based On 2274 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 202Rooms
  • 3Lifts

A la Carte

Luxury hotels from around the world

  • Luxury 4 and 5T hotels
  • 90% customer scores
  • Private taxi transfers
  • 20kg luggage allowance
  • Free Select Your Seat service on Thomson Airways

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Honeymoon Offer

Honeymooners receive a room upgrade, subject to availability‚ sparkling wine and flowers in room on arrival, plus a dinner for two at the Rose Garden Restaurant.

Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Il Gallo d'Oro Mediterranean restaurant*

This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be six years or over to eat here.

Outdoor/indoor pool

You'll find this on the top level of the hotel with an indoor and outdoor section. You'll have the option of relaxing on the terrace around the pool on the sunbeds topped with padded cushions, plus parasols for that bit of shade.


There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.

Rooms► View all

superior twin room with sea view, bay view and balcony

These traditionally styled, spacious, superior twin rooms have double doors leading out to the balcony - here you can appreciate some fresh air and the sea and bay view. They can sleep up to 3 with twin beds and an extra bed. You'll find a cable TV and DVD player. Extras include complimentary soft drinks, water from the minibar, fruit and wine in the room on arrival and fresh flowers in the room. You'll also have classical CDs available from the library, à La Carte breakfast in II Gallo Doro Restaurant at no supplement and a pillow menu.

TripAdvisor Reviews Show more reviews »

Still a wonderful hotel

This was the third time we had stayed here and we were not disappointed! The hotel is so lovely. We were welcomed with a glass of fizz and shown promptly to our room. The room was spotlessly clean with everything you could wish for.. Plenty of sockets, plenty of wardrobe and drawer space with enough coat hangers for all of our clothes( which can often be an issue in hotels) The buffet breakfasts were superb! So much choice. We chose to eat breakfast outside on the rose garden terrace every morning , overlooking the sea, which was idyllic. We did not eat at the hotel in the evenings as we do think the evening menus are a bit overpriced and there are so many restaurants nearby serving excellent food . I have written separate reviews on these . Each and every member of staff at this hotel are excellent. They all are smart, professional and cheery, always greeting you with a smile. We did not encounter one grumpy member of staff! ( again quite unusual in large hotels) I do think it is a shame that the hotel charge so much for drinks and bar snacks, again we chose to go for a drink outside of the hotel. The entertainment at night is low key and perfectly in keeping with this beautiful,peaceful hotel. It was lovely chilling on our balcony listening to this in the evenings. If you are looking for a sophisticated, beautiful and relaxing hotel then this is a must! We stayed for 14 heavenly nights and were sad to leave!, thank you Cliff Bay !!!!More

Bev B, 186349

Fabulous holiday

This was our first trip to Madeira and we enjoyed 11 fabulous nights at the Cliff Bay. After a 20 minute private transfer (included with Jet2) we arrived at the Hotel to a glass of sparkling wine and an upgraded room - side sea view as booked - but what they call a family suite - huge bedroom with 2 seating areas and views as attached. Huge comfortable double bed- maid service twice a day plus evening turn down and chocolate on your pillow. We were staying on B&B - breakfast buffet offers everything you could want from fresh fruit, salads, cold meats, cheese breads and pastries to full cooked, porridge, omelettes , pancakes and waffles! We ate twice in the Rose Garden Restaurant at night - both buffet style - lots of choice and delicious - I night in the Michelin Star Restaurant - excellent experience sat out on the terrace overlooking the beautiful gardens and the sea. Both the interiors and exterior of the Hotel are immaculate - majority of guests are 50 plus- but there were also some very young couples and if like us(age 48& 55) you enjoy luxury excellent service and peace and quiet this Hotel is perfect. The staff are lovely particularly those in Le Cliff bar and bistro and at the sea level pool area - not at any time of day do you worry about a spare lounger -and they insist on laying your towel down and positioning your parasol! The bar staff all had a great sense of humour - and go out of there way to be friendly and polite - we enjoyed lunch there most days - happy hour and a fabulous afternoon tea. Hotel also has indoor pool with solarium area , the pool leads outside as well with views over Funchal harbour. The Hotel after a small uphill walk - is then an easy 10-15 minute walk to the Marina area - thigh it's all uphill back!!! Taxis were 5,80 into Funchal before 10 pm and then 8 euros - we found them to be spotlessly clean with friendly drivers. A walk to the left provides lots of bars, restaurants and shops particularly in the Lido area. . Madeira is absolutely beautiful - stunning scenery, excellent food and wine and the friendliest of people - would thoroughly recommend. More

pippa2408, 190748


This is our third stay here, we both could not wait to arrive. Once again a fabulous hotel, the staff are very friendly and welcoming throughout our stay, always feeling at home when visiting. Staff at reception very helpful with booking trips out and about. The food and service is excellent, we would recommend the hotel having great location and position with stunning harbour views, truly breathtaking. More

andystonehouse1, 186364

A lovely relaxing hotel with superb service, mostly

We stayed at The Cliff Bay in June We had a very relaxing holiday at a very well looked after hotel and grounds with fabulous staff, in the main. Check in was easy and the glasses of champagne were such a lovely touch. We were upgraded to a harbour view room which had breath taking views. The room was large, the bathroom fabulous with a separate power shower and bath along with 2 basins and a toilet behind a glazed door. The air-conditioning was effective was very noisy which made it hard for me to get to sleep. It was a relief to turn it off but this resulted in the room getting too hot. We opened the balcony door but this did seem to result in a few friendly little lizards taking up residence under the bed. Service from the maids was unobtrusive and even though we sometimes left our room late, they still made up the beds and replaced the towels. They even seemed to get rid of the lizards which crept into the room and flew under the bed. We had two queen sized beds but I found the mattress too hard and I developed back ache. The pillows were too soft but I managed to get comfortable eventually. I imagine that if I had asked, that the hotel might have been able to replace them. My husband had no problem with the mattress so do not be put off. We dined twice in the Il Galo D'Oro. The first was on the Saturday. We chose the fixed menu with the wine pairing. Every mouthful was a taste explosion and coupled with the differing wines, it was worth the money. The second time we dined was sadly no so positive. We were sat on the balcony which was lovely and the service was consistently high. Sadly the meal was lacking. The main course of fish was smaller than the starter risotto, the pudding was uninspiring. It was a significant disappointment. We ate once in the Rose Garden and once was enough. We couldn't face buffet food so chose from the menu - it was ok but significantly overpriced for what we received. The feeling of the restaurant was low grade and it was far from being a good start to our first meal at the hotel. We arrived at 8:30 to an almost empty restaurant but was told they were still serving. We sat outside, on our own whilst the staff proceeded to start closing down the table umbrellas, scraping chairs around and generally making a noise. The waitress was verging on impolite and the ony time she smiled was when she presented the bill. Needless to say she didn't get a tip. We ate our breakfast on the terrace at the Rose Garden. The breakfast was ok. The service was extremely poor - slow, impersonable and we got a feeling every morning that we were causing a nuisance just waiting to be seated. There were always tables available but they make such a fuss of making people wait instead of being shown directly to a table. The last two mornings we didn't have breakfast as quite frankly I was at the point of telling them what I thought. If we go again we will take breakfast in the Il Gallo restaurant. We were intending on lodging a complaint but as the staff in the other parts of the hotel were outstanding and we had been upgraded and received wine and fruit free of charge we chose not to. We will return to the Cliff Bay and I sincerely hope the staff at the Rose Garden undergo some in depth training and monitoring to improve their behaviour. Finally I would add that this is a hotel geared up for much older clientele who like to breakfast early, start their evening at 5pm, with dinner at 7pm and retiring to their beds at 9:30. We always eat late on holiday so by the time we arrived at the Cliff Bay Bar (which is lovely) at around 10pm there were only a few stragglers left. But the upside was that the pools were hardly used, sunbeds weren't 'saved' and the chairs under the canopy looking out over the bay were always available. In summary, a relaxing, comfortable hotel for older clientele (70 years +) with great staff, in the main.More

MsHampshire, 186299

Amazing hotel with beautiful views

We had a nice time staying in the Cliff Bay hotel during our one week vacation. February was a quiet time in Madeira which suited us very well. Hotel has very clean and comfortable rooms. No extra noise from anywhere and the one of the biggest benefits was the private balcony. In the afternoon we used to go for a swim in the hotel pools. The pool area is really perfect for relaxing. In February the pools were almost empty in the evening. Food in the hotel is very good. Unfortunately we couldn't get a table from the michelin star restaurant, but perhaps next time. I recommend booking the table early. I our case it would have to be before the trip. Luckily there are a lot of restaurants near by. Also the hotel has few other restaurants to choose from. Location wise the hotel is good. We enjoyed the free parking at the hotel. Also the free WIFI was really good in here.More

laukkhei, 189932

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The Cliff Bay Hotel
Rated: 5.0 /5 based on 2274 customer reviews
from £ from £423.28