The Cliff Bay Hotel  

The Michelin-starred restaurant is the jewel in the crown of this hillside hotel. And it also has two ocean-view pools.

This cliff-side hotel serves up some of the best harbour views in Funchal. What’s more, it’s home to Madeira’s only Michelin-starred restaurant. There’s a buffet restaurant, too, as well as a great sports menu.

The hotel is spread across tiered gardens. On the top level, there’s a large pool and a chic spa. And there’s another pool right by the sea. A free shuttle bus can whisk you to the centre of Funchal in five minutes.

TripAdvisor Traveller Rating

Based On 1991 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 202Rooms
  • 3Lifts

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Honeymoon Offer

Honeymooners receive a room upgrade, subject to availability‚ sparkling wine and flowers in room on arrival, plus a dinner for two at the Rose Garden Restaurant.

Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Il Gallo d'Oro Mediterranean restaurant*

This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be six years or over to eat here.

Outdoor/indoor pool

You'll find this on the top level of the hotel with an indoor and outdoor section. You'll have the option of relaxing on the terrace around the pool on the sunbeds topped with padded cushions, plus parasols for that bit of shade.


There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.

Rooms► View all

superior twin room with sea view, bay view and balcony

These traditionally styled, spacious, superior twin rooms have double doors leading out to the balcony - here you can appreciate some fresh air and the sea and bay view. They can sleep up to 3 with twin beds and an extra bed. You'll find a cable TV and DVD player. Extras include complimentary soft drinks, water from the minibar, fruit and wine in the room on arrival and fresh flowers in the room. You'll also have classical CDs available from the library, à La Carte breakfast in II Gallo Doro Restaurant at no supplement and a pillow menu.

TripAdvisor Reviews Show more reviews »

Still very good

I have originally stayed in this hotel over 10 years ago, and it was great to be able to revisit this beautiful property. I remember the warm hospitality, great food and amazing grounds. Nothing has changed, it's still great place to chill.More

WJP-DXB, 295424

simply the best

cliff bay hotel is the best hotel we have stayed at ever,and we have been to many.the location is overlooking the harbour with a view of the cruise liners coming in ,and at night the lights of the town add a magic to this vista .we had good service from every dept we encountered .the food was superb and we were there for the chocolate week and enjoyed the experience.all of the the staff were pleasant and helpful.we hope to visit again.More

PETER E, 186342

Been here 20 times

I've been here about 20 times. In the beginning all was great, then things started to change with the change of hotel management. Every time we went here we had to convince the staff to give us the room that we indicated we wanted to have prior to our flight, which was very unpleasant. The regular staff didn't feel ok after the change of management, resulting in them leaving only to be replaced bij Porto Bay interns. That did not contribute to the experience.More

globetrottert2016, 188560

It fully deserves 5 stars

Most of the reviews say the same, its a wonderful place to stay and I would agree with the comments about the roms, service, food gardens and pools. Yes the hotel does pander a bit to returning guests but we still got excellent service and may be one of those returners soon. There is an aero bus which stops on the top Road or the hotel will collect you in a taxi for €30.One slight bad experience was a taxi driver outside the hotel. We got the same guy twice and he charged us €6 and €7 for journeys of around a mile. We got a taxi from Funchal near the ritz one day which was a similar journey but that was only €4.60. We realised after that the guy outside the hotel wasn't registering the fare on the meter and charging what he liked. I understand taxis are beyond the hotels control but if they are allowed to park in the grounds for guests then they should be trusted. The drivers Cab was 1001 so avoid him. Don't let that put you off though. I've been to a lot of hotels in the last 8 years and this is the only one I've found that fully deserves its 5 starsMore


Just wonderful

After a first visit in the summer we returned for New Year and had a truly lovely stay in this fantastic hotel. Nothing too much trouble for anyone and great value for money. After my comment last time I was delighted to find that there is no longer a restriction on the number of mobile devices you can use so my only niggle has been removed. Many guests are frequent visitors and it is not hard to see why. The staff at the lower pool and in the lunch restaurant are particularly good at making every guest feel special and we love eating breakfast in the Gallo D'Oro each morning with the wonderful food and service overlooking the sea and gardens. We are hooked (!) and returning again in April for my birthday celebrations.More


See all 1991 reviews »

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The Cliff Bay Hotel
Rated: 5.0 /5 based on 1991 customer reviews
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