The Cliff Bay Hotel  

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The Cliff Bay Hotel is set on a cliff-side, and serves up some of the best harbour and sea views in Funchal. That’s not to say it’s really tucked away, though – a shuttle bus whisks guests to the city centre’s bars and restaurants, which are less than 5 minutes away.

The property is spread out over different levels, all of which are blanketed in immaculate flower-filled gardens. On the top tier, you’ll find a heated swimming pool with indoor and outdoor sections. This level is also home to a decadent spa, with a treatments menu spanning everything from chocolate body wraps to hot stone massages. For the ultimate indulgence, book in to have your treatment in one of the four-poster gazebos that are scattered among the palm trees.

Breakfast is taken in the hotel’s buffet restaurant, which has an outdoor terrace for al fresco meals. In the evenings, pull up a seat at Il Galo d’Oro. This à la carte eatery serves Mediterranean cuisine, and has a Michelin Star to its name.

TripAdvisor rating

Based on 1196 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 200Rooms
  • 3Lifts

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Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities► View all

Il Gallo d'Oro Mediterranean restaurant*

This smart and sophisticated Michelin Star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be 6 years or over to eat here.

Outdoor/indoor pool

You'll find this on the top level of the hotel with an indoor and outdoor section.

Spa*

There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.

Rooms ► View all

twin room

Twin room sleeps up to 3 with 2 beds and a pull-out bed, cable TV, DVD player and bathrobes.

superior twin room with sea view

Superior twin room with sea view sleeps up to 3 and is located on the 6th to 9th floors. Room has cable TV, a selection of classical CDs from the library, DVD player, bathrobes, minibar with complimentary soft drinks, fruit and wine in the room on arrival, fresh flowers, à la carte breakfast in Il Gallo d'Oro Restaurant and pillow menu.

TripAdvisor Reviews Show more reviews »

Excellent hotel

We have just returned from an Easter break at this hotel. We stayed in a junior suite which was perfect as we had our teenage daughter with us. We enjoyed the swimming pool, the fitness room and the spa. The breakfast was superb and food around the pool was good although we did not try any of the hotel restaurants for an evening meal.We had a very good afternoon tea in the garden which was every bit as good as Reids for half the price. The staff were exceptionally friendly and helpful and we would definitely return.More

Janice K,

mixed emotions

The Cliff Bay is a large hotel built into the sea cliff on the coast. The terraces and pools were very nice and there was ample space everywhere great for having a few days rest in the sun. The staff speaks english, some german too. In general the staff is friendly and helpful - excluding some (not all) of the reception staff who were unfriendly and in part simply incompetent when it came to information about town & island. Despite daily reminders during our stay, the desk was not able to organize someone to repair/replace the lighting in the entrance to our junior suite. Upon arrival we were not shown to our suite and had to find the way ourselfs. There also was no one offering information on "what is where" in the hotel. First night we spent in a totally unacceptable junior suit (#311). Tucked away in a back corner, dark, next to a deterioating wall. Fly infested grass in front of the terrace/balcony and a exremly noisy airconditioner. We had a choice: open terrace door and be eaten by flies or suffer the airconditioner noise. # 311 showed sings of wear, the color scheme was a depressing gray& brown, 1980´s or 90´s charme. In the bathroom the shower door did not close correctly and the door to the toilet banged against the toilet. After a massive complaint we were moved to a better room 2 floors up by a grumbling receptionist. We tried 2 restaurants. The Rose Garden buffet with a daily "changing" theme was unacceptable. No matter what the "theme" - it always tasted similar. The differentiated use of spices and herbs certainly was not the cooks forte. I tend to bet for example that the cook who did the "italian" buffet has never been to Italy or tasted real italian food. The "Gallo d´Oro" restaurant was supposed to have one michelin star - how it got the star remains a mystery to me. Two starters were good, the 2 mains were smothered in spices so much, that the character and natural taste of the meat could not be detected. There was a dress code, but nobody seemed to care. And so on... my list is longer, but I think it is clear why I would not call the Cliff Bay a 5-star hotel.More

weinweber, darmstadt

Easter break

Excellent 5 star hotel! Accommodation, service, food all excellent. Large well appointed rooms with great views. Really helpful staff. The Easter decorations were a treat! There were rabbits and eggs galore! All done very tastefully. Can't wait to go back!More

stephen d, Hull

You won't be disappointed

Great standard of hotel, with super facilities, friendly helpful staff. Our only disappointment was with the evening meal...we tried the buffet on the first night and was very disappointed, it was not a 5* experience. Lunch in the blue lagoon was always good, and with great service. Would definitely recommend this hotel More

warobbo, Yorkshire

Simply fabulous!

Just got back from spending a week at this fabulous hotel with my wife. This is a return visit to this hotel that we discovered some years ago - courtesy of Trip Advisor. As usual the service from the staff was excellent in all areas; something that may hotels seem to not attend to as they should (in my view). The room was excellent - large, well maintained and beautifully clean. Food was again very good with a choice of from the Michelin starred through to the waters edge pool side eatery which gives a great choice on site if you don't want to travel to any of the nearby restaurants. Our room was a side sea view this time ( at least I believe it was) which gives cooler mornings and makes the most of the most of the sun in the afternoon and latter part of the day. All amenities were well maintained and, from my wife's experience, the Spa was well up to its usual high standard. there was some small scale construction work on site to extend the outside dining area whilst we were there. This should be finished now (after Easter) but the builders were very quiet (and very hard working) so there can be no cause for concern (or complaint) about the work that was going on. If you are looking for a great place to stay on Madeira with good access to the city and the wider Island as well as great on site facilities then you really should try this hotel. We will certainly be back.More

GTSSurrey, Surrey, UK

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