The 2 Michelin star restaurant is the jewel in the crown of this hillside hotel. And it also has two ocean-view pools.
This cliff-side hotel serves up some of the best harbour views in Funchal. What’s more, it’s home to one of Madeira’s Michelin-starred restaurants. There’s a buffet restaurant, too, as well as a great sports menu.
The hotel is spread across tiered gardens. On the top level, there’s a large pool and a chic spa. And there’s another pool right by the sea. A free shuttle bus can whisk you to the centre of Funchal in five minutes.
TripAdvisor Traveller Rating
Based On 2805 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance on Thomson Airways
- Free Select Your Seat service on Thomson Airways
Honeymooners receive a room upgrade, subject to availability‚ sparkling wine and flowers in room on arrival. Plus a dinner for two at the Rose Garden Restaurant is available between 1st May and 31st October.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
Il Gallo d'Oro Mediterranean restaurant*
This smart and sophisticated two Michelin star restaurant is one not to be missed. It offers a mix of Iberian and Mediterranean cuisine with the option of dining on the terrace. Jacket or tie is recommended for gentlemen. You'll need to make a reservation in advance and children must be six years or over to eat here.
You'll find this on the top level of the hotel with an indoor and outdoor section. You'll have the option of relaxing on the terrace around the pool on the sunbeds topped with padded cushions, plus parasols for that bit of shade.
There's a variety of treatments on offer such as massages, facials, body wraps, aromatherapy, manicure, pedicure, make-up and a selection of additional packages.
Rooms ► View all
Superior Twin Room with Sea View and Balcony
These traditionally styled spacious superior twin rooms come complete with lots of natural light. They can sleep up to 3 people with twin beds and an extra bed in he bedroom. And you'll find them located on the 6th and 9th floors. There's cable TV, a selection of classical CDs from the library, DVD player and a minibar with complimentary soft drinks. You'll also have fruit and wine in the room on arrival, fresh flowers, à la carte breakfast in Il Gallo d'Oro Restaurant and a pillow menu. Outside on your balcony you'll also have a sea view.
Twin Room with Limited Sea View and Balcony
There's a warm, inviting feel to these twin rooms. There's plenty of extras including air-conditioning, free Wi-Fi, cable TV and a DVD player. There's also some outdoor space as there's a balcony with limited sea views.
TripAdvisor Reviews Show more reviews »
I am not a tourist, I live here! Friends have stayed at the hotel and we have had drinks here and have been to the seafood buffet on a Thursday etc etc. It was my birthday last Saturday so six of us decided to take advantage of the weather and surrounds and go to the Blue Lagoon for lunch. Bad decision. Setting was perfect but the dining experience definitely not! Three of us decided on the buffet, the others had various main courses. All, in terms of food and quality thereof were good..... then it came to the bill and service. First of all I rang and asked the price of the buffet which was €19 with main dishes ranging in the twenties. No-one mentioned that if you went up more than once to refill what was an entree sized plate it was an extra €6 a time! Was there someone watching and how do they do this? Is there a special spy in there counting?! And...more to the point, where else anywhere in the world do they charge extra for seconds, thirds or whatever for a buffet. The waitress did not mention it at all but it was on the bill! My vegetarian friend also had the buffet as her meagre salad meal and was happy to pay the €19. She asked if feta cheese could be included and it was @ €6 for a tiny bowl! We were charged €5 a bottle of water marked"Cliff Bay". This was tap water and ended up costing us €15!!!! Service was questionable with three lots of ice cream being delivered after the waitress constantly getting confused with the wrong ice cream. An obviously "in training" waiter who was very nice but whose understanding as to what was required also ended up in bringing the wrong coffee etc just about put the icing on the cake but no....... that was the bill!!!! Totally unreadable, all over the place with taxes it created a nightmare which produced three staff and a manager. They too had to work it out! After our complaints about being charged for extra buffet add ons they deducted my friend's feta and promised to air our practical criticism and concerns to the "big boss". If this is supposed to be a five star hotel then heaven help those that are less! Saying that we have been to most on this island over five years and we're very surprised and disappointed at what happened on Saturday. One expects to pay more at "a so called five star" but also expects to be charged for honestly and fairly - certainly without being told the actual rules thereof! The service was also questionable and the restaurant far from full. We shall not be returning or recommending it to friends and family.More
Luxury & outstanding service in Madeira has a name
Hotel The Cliff Bay - stunning views - luxury bedrooms & service which cannot be faulted following on from being managed by IHG Group My wife and I would return time & time again to this exceptional PropertyMore
Philip S, 191255
Return to Paradise.
Our fifth visit. Never disappoints! The staff are all amazing. They recognise us too. My Son and his wife also love this hotel and they are young. It would be very easy not to step outside this wonderful resort. Thank you once again! More
Debbie T, 186338
Our fourth visit to the Island and Hotel and once again a great stay.
Staff are a stand out as ever and our room overlooking the bay was perfect. Wonderfully spacious and great view. The food remains spot on, particularly the breakfasts, whilst the Michelin star restaurant was more than worthy of another visit. Anyone looking to stay here won't be disappointed, plenty of quiet spots near or around the pool. Nice music at happy hour out on the terrace or later in the bar area. Something for everyone and we will be going back.More
Sam F, 186364
11 days very peaceful.
This is a 1st class Hotel. From the Grounds and Gardens to the Rooms everything is immaculate. The Service at reception is efficient and attentive in fact all Staff at the Hotel were Brilliant and obviously take a huge pride in what they do. We picked the Bed and Breakfast option which meant the buffet in the Rose garden. I was more than happy with the several dozen different options each day all of which were of an excellent quality which you could enjoy overlooking the Bay. Even though the Hotel was reasonably busy it still has a very peaceful atmosphere about it. Possibly due to the stunning Gardens, generous internal spaces and the fact that Hotel seems to run effortlessly which means people are working their socks off in the background. I would definitely recommend this Hotel.More
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