When a hotel boasts a Prime Minister and a Nobel Prize-winning author among its past guests, you know you’re in for something special. Sir Winston Churchill set up camp here while writing his war memoirs, and Irish playwright George Bernard Shaw regularly checked in when he fancied a break. The place has been Madeira’s number one hotel for more than a century, and these days it’s as impressive as ever.
Take the setting, for instance. Perched on rugged cliffs that plunge down to the Atlantic, and surrounded by ten acres of subtropical gardens, the attractive whitewashed hotel is in a really peaceful spot. Outside, three big swimming pools take pride of place. One is just footsteps from the sea, while the others offer up fantastic views from their raised positions.
Elsewhere, you’ll find the spa. It features a sauna and a steam room, and five cabins for the likes of body massages and reflexology.
Another great thing about this place is it’s geared up for the children, too – in fact, half the guests here last year were families. As well as a FUN@KIDS playground area with swimming pool for children from 3 to 9 years, there's a FUN@TEENAGERS zone equipped with computers and videogame consoles.
The restaurants also do a good job of catering for the little ones. The main eatery opens early for children, and offers up a special menu. Everyone else, meanwhile, can look forward to Mediterranean dishes made from the best local ingredients. And when you fancy a change of scenery, there are four other restaurants to check out. What’s more, every Tuesday a dinner dance is held in the dining room. And on Saturdays, there are champagne gala buffets to look forward to - don't forget your jacket and tie.
Completing the hotel’s impressive line-up are the rooms. Traditional wooden furniture and patterned soft furnishings give them an elegant vibe, while high-speed internet access and satellite TVs add a modern touch.
The hotel is part of Orient-Express and a member of Leading Hotels of the World. The more active can enjoy watersports, tennis, golf and mountain walks.
- Official Rating
A la Carte
Luxury hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities► View all
3 outdoor pools
Two of the pools are set in sunny terraces with sunbeds to stretch out on and parasols. One of them is filled with sea water and heated to 30ºc. The other pool is at sea level with a lift to the bathing jetty and direct sea access.
Enjoy live entertainment every night at the cocktail bar. Every Tuesday the manager puts on a party and mingles with the guests. Snacks are offered between 10am and 6pm.
You can find just about everything you need to feel top-to-toe pampered at this spa. From the little things like eyebrow waxing to full day programmes with massages and body wraps. Even children are catered for with their own mini-treatments which can be done while parents enjoy some down time in the double treatment suite. There's an indoor pool too with saunas and steam rooms for you to unwind and relax.
Rooms ► View all
Twin room sleeps 2 with sea view, complimentary soft drinks in the minibar, Wi-Fi and wired internet access, shoe cleaning service, marble bath, in-room movies, pillow menu, iPod dock, DVD player, bathrobes, slippers and toiletries. Room service is available 24 hours for an extra charge.
Twin connecting room sleeps up to 3 with sea view, complimentary soft drinks in the minibar, Wi-Fi and wired internet access, shoe cleaning service, marble bath, in-room movies, pillow menu, iPod dock, DVD player, bathrobes, slippers and toiletries. You will need to book two of these room types to get 2 rooms with a connecting door. Room service is available 24 hours for an extra charge.
TripAdvisor Reviews Show more reviews »
Reids is Madeira
We booked last minute through Sovereign, and everything went like clockwork, from the use of special lounge at Bristol airport, comfortable flights and chauffeur transport awaiting us on arrival. Reids would normally be outside of what we would spend for a week`s break, but it was worth every penny. Nothing there is cheap, but what we got for our money was priceless. The Receptionist who accompanied us to our room gave us an introduction to the hotel as we progressed through it. With "old world elegance" amazing floral arrangements, some walls lined with the history of Reid`s and photos of famous guests who had stayed there, by the time we arrived at our room we felt most welcomed guests too. I was amazed that all the staff with whom we had contact remembered our names and addressed us thus. The service was the best we had had in any hotel in the world. We upgraded to a second tier room and this gave us benefits of three evening meals...one in each of the restaurants Our room,with balcony, in the older part of the hotel, was impecable, with crisp linen sheets changed daily,and a view over Funchal harbour .The food was the equivilant of top class meals coming out of the best restaurants in France....beautifully presented, with taste to savour, and always accompanied to the tinkiling of a piano. The pianist must be full time there because he plays for the afternoon teas, taken on the terrace, and a "must" ..., then later in the cocktail bar, moving on to the dining room, and back to the cocktail bar later on. We certainly felt cocooned in a relaxed world of yesteryear, which was not in the least stuffy. One evening co-incided with a dinner dance in the main dining room, again to the strains of a live band. The atmosphere, the food, service...everything was an evening to remember. We enjoyed local wines, the reds of which were as robust as wine from Bordeaux, and this kept our bar bill within reason. On the leisure side there are two pools, both of perfect temperatures, one being a salt water one. The hotel is built into a cliff face, so that you can sunbath and swim right at sea level, with another small pool, or relax on the very comfortable loungers anywhere you wish...again helpful staff are on hand to pamper to your every whim! The gardens are a joy, and there are weekly tours much appreciated by those who appreciate the botanical names etc . For my husband and myself, we were content to wander around cobbled paths and appreciate what was before us. Lots of seating areas and nooks to catch the late sun. With a state of the art gym, and beauty salon, there is no need to leave paradise.....though in spite of having a voucher from Sovereign to set against the cost of beauty treatment, I did not take advantage of this finding the prices too high for my liking. There are outings arranged by the hotel, and though the same sort of thing can probably be bought a bit cheaper on the high street, we felt that our day out, a small group with lunch included was worth the cost. Reid`s certainly is the place to go to.. As behoves a hotel of this class, you don`t go there to watch the pennies, but to adhere to the dress code, to relax, to step back in time yet be connected to modern life. Let Reid`s take care of you, they definitely know how to...Go there!More
TwoCountryMice, Wales UK
Not if but when we go back
This was our second visit to this superb hotel and there is no doubt in my mind that we shall return. We have for a long time prided ourselves in the fact that we very rarely return to a destination unless it is one of our sailing haunts. Madeira and particularly Reid's has put a stop to that! On both occasions we opted for the charming style room as we spend very little of our day in the room preferring to be out and about on the island or by the pool. Whilst this room style is small in comparison to others it was perfectly adequate for our needs with a huge comfortable bed and a balcony. My only slight complaint is that the large wooden cupboard/wardrobe doors tend to bounce as they close and the sound travels around the older part of the building. During our stay we had guests move in and out either side of us and we were woken early in the morning on three occasions by banging doors as they either packed or unpacked. Perhaps the management could put some pads on the doors to minimise the banging? If considering this hotel please remember that it offers old style Edwardian elegance, if you are looking for chic and modern then further along the road are newer 5star hotels that will be more appropriate. Reid's is all about dark antique furniture and impeccable service. Yes there are a few finger clicking " I've paid 5* prices so the staff are my personal slaves" about and there are also a few hilarious "cut glass" accents to be heard from the snobbery but ignore that and allow yourself to relax and be looked after by the impeccable team at the hotel and you will not be disappointed. I am truly amazed by some of the comments on this site , we found the staff to be unfailingly polite friendly and helpful all it took from us was a smile and a polite request. We ate in all three restaurants during our week there and enjoyed them all immensely the food prices although high seem fair when compared both to the UK and other high class restaurants around the world. The wine is expensive and can easily double the price of a meal but there is a good selection of wine by the glass on the menu which is often all that is needed. My husband and I both celebrated our birthdays whilst on holiday and the hotel gave us both complimentary champagne and flowers and I was also presented with a beautiful chocolate gateau at dinner on my day a lovely touch and very much appreciated. From the moment we were greeted by the limo driver at the airport until the time she left us at the check-in desk at our departure I cannot praise this hotel enough. We felt pampered and looked after without the overbearing feeling that sometimes comes with this sort of establishment. Thank you Reid's we will be back.More
potion-lady, Essex England
The best xp of my life
Everything was perfect. Impressive property, huge rooms, the friendliest staff ever!!! The location is just perfect. My wife was more than happy with this place, that is the most important for me :)))More
Cornelio J, Riga, Latvia
This hotel is unique enjoying a stunning location on a cliff top amid beautiful gardens. Luxurious accommodation is complemented by delicious food and luscious wines. The staff are the jewels in the crown. They are attentive but never intrusive. The three swimming pools are first class and the Spa is sensational. We enjoyed the legendary dinner dance and experienced gourmet dining in Les Faunes as well as tea on the famous terrace. Glorious flowers, champagne and cake - all courtesy of the management - enhanced our anniversary celebration. The General Manager, Snr. Campus, leads an effective and energetic team ably assisted by Isabel and Joanna in Guest Relations. We look forward to returning next year with great anticipation. Muito obrigado/obrigada!More
GrahamJanetta, Edinburgh, United Kingdom
Did not stay here but due to being a travel agent. I had a look round this hotel. The hotel is very elegant with its white washed walls and antique furniture around the hallway, the rooms are all very spacious, I had afternoon tea and never seen so many yummy sandwiches and cakes and to follow was the scones with jam and cream and a pot of tea to wash to Wash it all down ,every penny was so worth it. Cream tea is served in the lounge or out on the terrace with the great views of the ocean.More
Helen A, Paris
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