Contemporary styling and ocean views make this hotel stand out. And then there’s the luxury spa...
This cutting-edge hotel comes with panoramic views of the Atlantic and direct access to a small pebble beach. You’ll find it in the popular Lido area of Funchal, about a 10-minute drive from the centre.
There are two pools – the main one has fabulous ocean views. For meals, you can choose between the buffet or the à la carte restaurant. And in the evenings, there’s live music and cocktails in a stylish setting.
TripAdvisor Traveller Rating
Based On 1002 reviews
- Official Rating
A la Carte
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Honeymoons get sparkling wine in room on arrival and a dinner in the à la carte restaurant.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
You'll be able to relax here on one of the sunbeds dotted around the pools edge and take in the sea views or take a dip in the cool waters.
The Spa offers a variety of massage treatments, Vichy, rain and Swiss showers.
The ideal tranquil place for swimming a few lengths.
Rooms► View all
double with limited sea view
These contemporary double rooms with a limited sea view come with soft natural tones throughout. They sleep two with a double or twin beds. There's a radio, bathrobes and turndown service. Cots are available on request.
These contemporary twin rooms come with soft natural tones throughout. They sleep two with a double or twin beds and sofa-bed. There's a radio, bathrobes and turndown service. Cots are available on request.
TripAdvisor Reviews Show more reviews »
When we arrived we were absolutely ecstatic that our room was available (11:40). We were prepared to wait until the standard 14:00 as is usually the norm with these types of hotel. Our bags were taken to our room despite other reviewers comments saying they don't take them. The room Well this is where the disappointment begins. The corridor to the rooms resembles a cruise ship but is clean. Floors 4 & 7 have ice machines. The bedroom itself was small. (A lot lot smaller than the pictures, and certainly smaller than other hotels visited in the same area). We walked in and immediately started to panic about the ensuite - where is it? then we discovered what looks like wardrobe doors as the entrance. We had a twin bed with sheets tucked so tight it made us act as two separate travellers instead of a married couple. My husband pointed out that you couldn't sleep together but you could spy on one another through the creepy window into the bathroom from the bedroom. Yes there is a blind but why is the opening on the bedroom side.... The room is kept clean by housekeeping on a daily basis, the hotel has a standard environmental policy in place for towel and bed linen however a simple placement of the provided card will result in clean sheets. The other positive environmental area was the recycling bin, great little touch to encourage guests to think about there waste. Perhaps UK hotels should take a note there. Room gadgets Adequate sized TV with good channel choices. You can listen to the TV from the bathroom as there is a random speaker above the toilet area. The air con - it unit itself does what it says on the tin but the little green LED is without a doubt the single most annoying little thing of the whole room. It illuminates the room like Blackpool illuminations on an night so you need to either switch off the aircon or cover the light. Minibar - erm ok not quite sure what to say other than unless you order (yes order) the night before there isn't anything to consume other than soft drinks. Bathroom/Ensuite As already mentioned there is a creepy window right next to the shower. The shower is an over bath installation with a large shower head and separate hand held head. The bathroom is clean however evidence of quick repairs and patchwork to the paintwork evident. Pools Outdoor pool is very basic (and not heated). The sun loungers are pretty much occupied from breakfast. The indoor pool is much more welcoming, there are always loungers, more than enough room in the pool and better access / egress. The jacuzzi is also located in this area. It would have been better customer service to clean the jacuzzi at the beginning or end of the day rather than over lunch as this resulted in cold water for hours. Bars The pool bar had terrible service, we waited more than 15 to be acknowledged and a further 5 to be served. There were 3 waiters talking amongst themselves the entire time we were waiting. The prices are standard for a hotel. The food mediocre and over priced for what you get. The bar near reception holds entertainment on an evening although we were never there during the shows so cannot comment further. The cocktail choice is limited and the bar tender reluctant to deviate from the menu. Breakfast Awful. For a 5-star hotel it was very poor I've eaten better at a premier inn. The waitress who served us tea every morning was very polite and well spoken so cannot fault that. Issues Yes we had a tiny issue with our safe deciding not to open but the maintenance man arrived within minutes and a new panel fitted within a further 10. Treats I celebrated a milestone birthday whilst staying and received a small selection of chocolates and fruit cake with a birthday greeting slip. Perhaps a little balloon or maybe some fancy tassels could have made it a little more exciting. Overall I would say this was more a borderline 4-star hotel aimed at couples over 40. Some members of staff gave the impression we were too young to be there. Reception very pleasant, entrance clean and well presented but the hidden disappointments are within your room and the pool area. More
Katherine B, Durham, England, United Kingdom
Everything 5 stars
The hotel is well located in Lido, Funchal, just in front of the ocean. It's possible to stand on our balcony and enjoy the ocean from our room that had plenty of space and the bed was very comfortable. The breakfast is excellent and the employees are very friendly. The hotel has a outdoor and indoor giant pool and another small one that is perfect for children.More
Ricardo_Marques, Odivelas, Portugal
First visit to Madeira, recommend this hotel
Excellent hotel in a good location. All staff, not only the front of house reception staff but all service staff work hard to provide a good and friendly service. The room was a good size, comfortable and well maintained. Attractive pool area with plenty of sun beds, umbrellas and towels.The excellent Spa offerred a good range of treatments. Breakfast and Evening Buffett were good but I would have preferred to have more food stations, on a daily basis, cooking to order the pasta, fish and meat.More
PaulineBEdinburgh, Edinburgh, United Kingdom
I will be back !
What a really lovely hotel in a very lovely island ! We had never been to Madeira before and did not know what to expect, but should not have worried. This hotel was one of the best holiday hotels we have stayed in, and we have stayed in lots ! Seemed more business than leisure, at first, but the staff, rooms and breakfast were all first class ! The location is absolutely brilliant with loads of VERY GOOD restaurants around it to choose from. Levels 4 and 7 have ice machines in the corridor which are really handy and the rooms have a wee minibar/fridge. Bathrooms are lovely with an excellent shower ! Bed was truly comfortable as well ! We will go back to MAdeira and certainly back to this hotel.More
A true Five star hotel with smiling staff and owl rock views.
If we had to say something immediately it would be simply the friendly professional staff who greeted us as if we hadn't been away. We returned to this hotel writhing 7 months so that must tell you something. This is the best hotel for location on the Lido with both restaurants and the Spar opposite, as someone else mentioned. But for those in the know PVP has a lift up to the Ice Cream Palour and even more shops and restaurants, but please avoid Granny's as you will only be disappointed, when there is far far better restaurants. This is not a 5 star tourist type hotel it is truly a 5 star hotel as both professional businessmen use this as well as people like us, holiday makers. Everyone at the hotel makes you welcome and the rooms, especially the superior rooms with sun beds on the balcony overlooking the sea and Owl Rock, our name not an official one, are well maintained and haveeverything needed. We named the rock owl rock as we kept looking out at it everyday. The breakfasts cater for everyone and an omelette is a must, but try ordering in Portuguese, it is always appreciated. Engage with the staff and they will engage more with you. We will return and enjoy everything the island has to offer and eat more fish. Just a fantastic island and a top hotel.More
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