From its hilltop position, the Hotel Madeira Panoramico commands sweeping views over the Bay of Funchal.
This place has got a brilliant setting, tucked away among tree-cloaked hills and overlooking the Bay of Funchal. The centre of Funchal is a five-minute drive away – the hotel puts on complimentary shuttle buses.
There’s a swimming pool that looks out over the Atlantic, plus a smart restaurant inside. Also indoors are modern bedrooms, another pool, and a spa complete with a sauna and whirlpool bath.
Our room balcony faced the hills but with a view of Funchal Bay. We were happy to use some of the other balconies to get the sun and sea view and one of the roof terraces was small and quite private. The outside pool and inside pool with jacuzzi were enjoyable. A bar snack from the pool or cocktail bar was sufficient for us in the afternoon. The staff were very friendly and efficient. We like to walk most places and this might be a draw back if you don't want to venture on foot, but there is a regular bus service (no. 45) to Funchal on the dooor step. A series of steps provide a short cut to the Lido area, if you want to be more adventurous. A well run hotel with the benefit of excellent viewsMore
Rick W, 186356
February 2016 stay
When we arrived and checked in we were given a voucher of â¬100 to be offset against any spend in the hotel. This was because of the disruption caused by building work being carried out at the hotel. I must point out that the holiday company(thomson) did not mention this on their website, if they had then we would have picked another hotel. When we arrived at the room we had been allocated we found the noise of pneumatic drills and crane winches quite prominent, but much worse was the fact that some work had obviously been carried out in the room because the smell of adhesives in the room was overwhelming, a glue sniffer's paradise. When we complained at reception the lady found us another room which was quieter and odour free, it was in fact a much nicer room with a partial sea view. Due to the building works the main restaurant was closed and all meals had to be taken in what was normally the A la Carte restaurant. We were staying on a B&B basis, but had some evening meals in the restaurant, these were on a buffet theme and the meal we had on the first night was disappointing. Later in the week when we tried the buffet again it was better but nothing special.
The greeting meeting on the next day was an uncomfortable experience for the tour rep.(not that she was to blame), she offered alternative accommodation at another hotel for any customers that wanted it. I don't know if anyone took her up on the offer but as intended to spend most of our days out of the hotel anyway we declined this offer. Later in the week we were offered a free excursion or meal by the holiday company by way of compensation. We were aware that if you took the offer you were confirming that you would not be claiming compensation at a later date, we had no intention of entering into a long and drawn out battle with the company so we took our freebie.
On the positive side the hotel staff were unfailingly helpful and friendly, the rooms were very clean, the breakfast buffet was very good. It was a shame about the work being done at the hotel but really I lay the blame at the door of the holiday company.More
A Hotel of Kindness coupled with quality and consideration for guests however small a problem may be.
I have written several Reviews of praise in respect of this Hotel in which my wife and I have been guests on about 10 occasions The Staff are always ready to be of assistance to Guests no matter what the problem may be. For example my wife and I like to have our vegetables well cooked in the manner as of the older generation namely our parents. On this holiday at times the vegetables did not meet this criteria . I duly made this point to the Manager who very kindly arranged for vegetables to be cooked especially to our liking which in turn were brought to our table by one of the Waiters after which this became automatic for the duration of our stay at the Panoramico after which we could then go to the Buffet and help ourselves to various dishes of excellent food. We would also recommend the Starter choices which consisted of beautiful fresh lettuce and tomatoes with many other dishes which are too many to relate individually. Soups were also available on a daily basis. The breakfasts were also incredibly good. The British guests certainly could not complain as we were not denied an incredibly good fried breakfast equal and we are sure would be as good if not better than one would find in a British Restaurant. If a Continental Breakfast was the usual style for guests this was also available. For those guests who enjoy fruit or serial for breakfast also a beautiful fruit salad was always available .Prunes, Dates, Figs and Peaches plus other choices were also available at all times. We hope that those who read this Review will take this Review as genuine as my wife and I are critical eaters and also for the standard of hygiene and comfort in relation to value for money. This is the Hotel to choose for personal attention and civility from all the Staff who in many cases have been employed by this Hotel since it was opened about 20 years ago. In closing for the first time whilst staying at the Panoramico Hotel the dogs living near the Hotel seem to be a lot quieter and did not keep either me or my wife awake other than about twice during our stay. Perhaps their Masters may now have ways of restraining them from being a nuisance! On previous holidays it used to be a regular overnight performance but not this year. The Reception Staff can arrange for B.B.C.World to be added to the T.V. Channels if it is requested as C.N.N. can become rather monotonousMore
Lovely Hotel in fantastic surroundings overlooking the Bay at Funchal and the Harbour - situated just up the hill from Reid's Hotel. Views were spectacular with the whole of Funchal spread out over the mountains. Hotel room very comfortable with sea view and balcony. Outdoor swimming pool kept to a temperature of 24 degrees and an indoor pool, Jacuzzi etc for when the weather not very clement.
Hotel Restaurant also had a balcony where you could eat and admire the views. Food very good with excellent choice and staff - nothing too much trouble. All staff polite and welcoming. It was the week before Christmas so Funchal and the Hotel were dressed up for the festival with Christmas trees, nativity plays and Christmas lights everywhere. We will certainly go back given the opportunity in 2016. Courtesy bus into town from the Hotel which ran regularly except on Sundays. Taxis plentiful and reasonably priced.More
Dorothy P, 315936
Good, but nothing special
Great views, but you need to pay extra for sea view room (105 euro a week - which is pretty expensive) amazing pool view, rooms clean and tidy. Breakfast ok, freshly made eggs, great choice but everyday the same thing. Kettle in a room would be lovely, instead we needed to buy tea/coffee in a bar everytime. Hotel restaurant expensive and food not very good, but has a great view. However I recommend to find a nice restaurant in the city. It's about 15min walk to shops, restaurants and beach area. Free shuttle bus to the city. Staff helpful, free parking. Wifi only works at the lounge and in the restaurant, didn't work in a room.More