From its hilltop position, the Hotel Madeira Panoramico commands sweeping views over the Bay of Funchal.
This place has got a brilliant setting, tucked away among tree-cloaked hills and overlooking the Bay of Funchal. The centre of Funchal is a five-minute drive away – the hotel puts on complimentary shuttle buses.
There’s a swimming pool that looks out over the Atlantic, plus a smart restaurant inside. Also indoors are modern bedrooms, another pool, and a spa complete with a sauna and whirlpool bath.
TripAdvisor Traveller Rating
Based On 533 reviews
- Official Rating
- Lifts: 2 in each wing
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
The pool is high up, set in a sun-trap terrace that makes the most of views over the Atlantic. There are sunbeds up here to lounge on, plus some parasols for a bit of shade.
Expect international favourites along side traditional Madeiran dishes. There's a waiter service at lunch time and an optional à la carte menu for an extra charge.
Great for afternoon coffees, pre-dinner drinks and night caps.
Rooms ► View all
Twin Room with Balcony
These contemporary twin rooms come with a balcony, for that bit of fresh air. They have an extra bed. And you'll also find air-conditioning, a minibar, and a flatscreen TV included.
Twin Room with Sea View and Balcony
These contemporary twin rooms come with a balcony offering views of the ocean. They have an extra bed. And you'll also find air-conditioning, a minibar, and a flatscreen TV included.
TripAdvisor Reviews Show more reviews »
Had a short break here. The hotel has many features, two pools, gym, turkish bath, tennis courts etc. The food was good and the staff were very helpful at all times. We had breakfast every day and one buffet meal and thought it was good value. The egg chef is pretty adept at whisking up a great omelette and there was plenty of choice.There is a free courtesy shuttle bus into the town and taxis were also cheap. Would definitely recommend it. Mainly an older age range but many active walkers seemed to typify the clientele.More
Not a 4 star hotel in our opinion
Our one week stay at this hotel was booked through a travel company very close to departure, at a good price. We travelled mid March 2017, the weather was changeable ranging from heavy rain to dry sunny, breezy periods, the wind did have a chill factor. This holiday was not our first visit to Funchal so the views over the cruise ship terminal and Funchal were expected. The hotel Madeira Panoramico is situated some way out of Funchal city centre. It can be reached in a number of ways; the hotel courtesy bus which runs for six days a week, is free, and must be booked at reception - it's drop off point is just along from where the cruise ships berth by the new CR7 hotel not in the centre of the city or by the cable car terminal. The local bus number 45 stops directly outside the hotel (reception will print off a timetable). If you intend to use this service frequently the cheapest way is to buy a GIRO card and load it with as many trips as required. The GIRO cards, one per person, can be bought at various points along the promenade. You can also pay on the bus but the cost is higher. Also the island has an abundance of taxis. Avenue Monumental where the majority of hotels, bars, restaurants, car hire companies and independent island tour companies are situated is a good walk down quite a steep gradient. For those with mobility issues walking might not be an option. Also the Yellow Open Top Tour bus (the Funchal route) stops directly outside this hotel, stop number 10. Unless you arrive by taxi or mini bus most tour operators drop their clients off on the road side in front of the hotel. There is quite a steep slope from the road leading up to reception which again might prove problematic for guests with mobility problems. Reception is accessed either by a flight of steps or a long slope. Most tour operators deliver luggage to this hotel independently of their guests. Unfortunately the route from road side drop off to reception takes guests past the hotel's service area. The reception area is functional and somewhat dated perhaps lingering in the 70's or slightly later. We were quickly checked in and told how to get to our room which was in an accommodation block directly above the outside swimming pool. This block also houses the gym, indoor pool, spa and a la Carte restaurant. Our room had an unobstructed view towards the port and Funchal. In many ways the bedroom's decor was similar to the reception area, slightly dated and a little worn in parts although not unpleasant. There were two single beds with uncomfortable mattresses which dipped in the middle. One small easy chair, dressing table with storage, hair dryer, small occasional table, carpeted floor, tv etc. There was plenty of storage. A fridge full of drinks (consumed at a charge), a safe (again a charge was applied for its use) and apparently a coffee/tea tray could be hired (at a cost) for the room which should be refreshed each day. It is a lot easier to bring a travel kettle, tea, coffee etc with you as guests were complaining that their trays were not being refilled daily. Our balcony faced south, with a table and two chairs also a wall hung clothes drying rack. The bathroom, like the bedroom, was functional and clean. Everything worked, there was plenty of hot water, good pressure in the over the bath shower. The towels were worn rather than thick and fluffy but they were changed daily. Complimentary pool towels were also provided, stored in the wardrobe.Unusually the complimentary bath lotions came in plastic sachets which were difficult to open. The bedroom and facilities weren't the best we have ever encountered, certainly not the worst and when we did have a problem maintenance responded and fixed it very quickly. The hotel has a Happy Hour in the cocktail bar between 6 and 7 pm each evening, when the majority of drinks are half price. This bar opens at 6pm, is situated in the main building and has a very limited outside seating area. An enjoyable part of a holiday for us is sitting outside before our evening meal with a glass of something to drink. At a rough guess I would say the outside area of this bar could hold no more than six tables and chairs. This bar is closed during the day. There is no lounge area as such just an area with a couple of sofas in the reception area. An outdoor poolside cafe area is open in dry weather and serves the usual drinks and snacks. If it is raining there is nowhere that we found within the hotel to get a cup of coffee during the day. The outdoor pool is quite small but functional with two sunbathing seats and a ledge (difficult to describe) it looked very clean. As mentioned the hotel has an indoor pool, gym and spa. The spa was open for only a limited number of hours a day during our stay. The tennis court is to the side of the hotel and appeared well kept. The hotel definitely has all the facilities you would expect of a 4 star hotel but none of the luxury/quality feel that might be anticipated. We really missed the lack of a lounge area as we did have a wet day or two and the inability to get a cup of coffee if the pool side bar wasn't open during the day. We felt the facilities the hotel offered were what you would expect of a 4 star establishment but their availability didn't always suit the needs of guests. There are no facilities situated close to this hotel such as a bar or cafe. One block up from the hotel in a residential area there is a small supermarket, post office, chemist and a bank and a bit of a walk away, past the football stadium and across a main road there is a coffee shop. The position of the hotel and the need to usually use transport to get back to the hotel requires pre planning something we don't always want to do on a daily basis when on holiday. We often returned to the hotel after lunch by public transport, to walk back down to Avenue Monumental to have our evening meal. We would then catch the local bus back to the hotel after we had eaten. We were on a bed and breakfast tariff and did not take any evening meals in the hotel. The hotel offers dinner in the buffet restaurant at 20 euros per person per night but the feedback from other guests wasn't brilliant, several we spoke to only used this restaurant once. There is an a la Carte restaurant, we asked to see the menu for this restaurant but it wasn't in English so made little sense to us. Breakfast was in the buffet restaurant, fruit juices from a machine, coffee from a machine, a range of fresh fruit, yogurts, cereals, bread rolls, eggs cooked to order. Staff regularly refreshed and replenished the food on offer. One positive aspect of breakfast was on sunny mornings tables were laid directly outside the dining room on a large patio area. This area is used by those guests wanting to smoke but it was a very pleasant way to eat your breakfast and start your day. There were many notices in the food area telling guests not to take food out of the restaurant for later consumption. Not once during our one week holiday did a member of staff speak to us during our breakfast, no 'good morning', nor was there a visible management presence. The only people who offer any interaction are the chefs who cook the eggs each morning. These guys were very helpful, accommodating and under some pressure. During our time at the hotel the majority of guests left the hotel straight after breakfast not returning until late afternoon or early evening. The lack of any interaction with staff, facilities being closed during the day and with the majority of guests leaving the hotel during the day gave the hotel the atmosphere of a 'lodge' type establishment rather than a 4 star hotel. To us the hotel lacked that vital 'holiday' atmosphere, being virtually empty during the day didn't help. We were left feeling that many of the facilities offered by this hotel were a tick in a box to achieve a 4 star rating and not necessarily considered from the guests' aspect or their convenience/enjoyment. This impression was born out on the last full day of our holiday. Having washed a pair of trousers to travel home in we asked reception if we could borrow an iron to press them. The answer was 'No', on the laundry form is a section 'pressing' and the charge per item. We have never had this type of refusal in any hotel we have stayed at in Europe and only underscores the overall feeling we have gained on the Madeira Panoramica. Sadly we do not feel that this hotel added any additional value to our holiday other than somewhere to sleep and have a light breakfast. Would we return? No.More
we loved the holiday, especially the excursions. we saw the south and west and centre of madeira.
we had a really nice room overlooking the pool, and fantastic views of the marina, and fuchall town.the hotel laid on a shuttle coach every day(except sunday). you just booked with reception your time to go and return. it dropped and picked you up at the same place,(marina).their was no tea facilities (unless you paid extra), we took our own travel kettle,and we used the market shop which is about 500m,up the hill,(they sell lovely bread rolls). there is a bus stop outside the hotel, which goes to the town centre. the hotel is quite high up, and can be very steep.the staff were excellent, also were the cleaners. on the pool terrace there is restaurant,with great views overlooking the town and hills. we had half board, the main restaurant, was clean and spacious,plenty of choice of dishes,the evening meal they charged us for bottled water.More
We stayed here for one week May 1st-May 7th. The room was good, the beds comfortable and the staff kept it clean. The location of the hotel however was an issue because it is a long, long way from the centre. A limited shuttle bus service is provided by the hotel to a location near the seafront ( but nowhere else). However it only operates until 6pm and not on Sundays. A taxi fare is around 6 or 7 euros each way. The area around the hotel is not attractive and there is nowhere to go for a stroll in the evening. The evening meals have been disappointing so far. There is a limited choice of main courses e.g. Salads and desserts ( much repetition). I would not recommend this hotel to visitors from the UK as the hotel , despite its 4 star status, is too isolated given the hilly nature of the terrain and the poor food.More
Martin L, 190813
My very first visit to Madeira and lovely Madeira Panoramico Hotel
I can’t believe it’s been almost a year since I visited Madeira for the very first time in my life. I spent two fantastic weeks there between June 29 and July 13, 2016. Some tourists may say the hotel is rather basic and there is nothing special with it, but I can’t agree! The hotel is located in the suburbs of Funchal, the capital of the Island, in a distance from the city center however it is not very inconvenient. This is not a luxury hotel but very good. The hotel offers fantastic views to Funchal and the marina from every part of a hotel ground and from numerous rooms but also views to the surrounding hills and mountains. Tourists are offered a courtesy shuffle bus which operates every day, except Sundays (what a pity ), between the hotel and the Funchal promenade (10 a.m. and 6.15 p.m.) but you need to book it in advance which is not a problem. The minibus goes every 30 minutes and a drive lasts about 10 minutes. You can also take a bus no 45 – a bus stop is outside the hotel (a ticket is not even 2 Euro) or a taxi (8 – 10 Euro). If you don’t have mobilty problems and / or you love long walks down (and up) a steep hill, it will take you about half an hour to get to the harbour or 45 min to reach the Old Town. We came late in the afternoon and were soon offered a room in the main building (with a reception and a restaurant), over the restaurant – it was new, beautiful and spacious, both bedroom and bathroom. It had a large private balcony (a table and two chairs) overlooking Funchal and the Atlantic Ocean, where every day we used to drink morning coffee and good Portugese wine in the evening. I had a stunning view directly from bed which was fantastic! The room was very clean, towels changed daily. Guests are also offered big yellow towels which can be used in a swimming pool area. There is a small fridge in every room with a minibar payed extra but the prices are very reasonable. If you need a tea/coffee making facilities, you also have to pay extra (7,5 Euro for the stay) or you may take your own kettle. The WiFi in our room was good but this may vary depending on the position of the room. There is one more building in the hotel, by the outdoor pool, with numerous rooms, a nice indoor pool and spa and a la carte restaurant Parador. The outdoor area is very, very nice, with a beautiful garden, trees and flowers. The main hotel restaurant is ok and it has an outer part – a lovely terrace which is a good place especially for a breakfast and there is evening entertainment available there as well. The food is great, especially in the evening. We very much appreciated delicious fish and seafood! And last but not least –the hotel Management and Staff – everybody is very professional, polite and helpful, but especially the Staff working at the reception desk. THANK YOU, MADEIRA PANORAMICO! I do hope to come back in the future.More
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