Hotel Jaccarino  

With over 120 years of history under its belt, this place is like sleeping in a little bit of Italian history.

The Hotel Jaccarino’s not your usual run-of-the-mill hotel. This place is more than 120 years old, so it’s like sleeping in a little bit of Italian history. And this being Italy, you can expect some superb scenery, too. For starters, there’s a marvellous view over Sorrento and the stunning Bay of Naples. Plus, you’re surrounded by miles of towering trees and lush greenery.

Inside the hotel, the style definitely leans towards the traditional side. Terracotta tiles and yellow walls offer a Mediterranean feel. While a large wall tapestry and quality furniture offer a touch that’s 100% Italian. The bedrooms are decked out in a similar style, but have their own individual character. Each one’s different in size and shape, but all come with traditional wooden furniture.

Rooms aside, we can’t talk about this place without mentioning the fabulous pool. Surrounded by a large sun terrace and plenty of sunbeds, it offers some of the best sea views around. But you don’t have to swim or sunbathe to enjoy the scenery. The poolside snack bar has an outdoor terrace, so you can order a plate of Italy’s finest spaghetti and enjoy the magical surroundings.

So that’s the daytime covered – but what’s there to do after dark? Well, the lounge and bar offers plenty in the way of beers, wines and spirits. And if you like live music, there’s a band once a week on the outdoor terrace. But if you want something more, you’re close enough to hop on the evening bus and head into nearby Sorrento.

So, if you’re looking for a picture postcard spot that’s high on romance and low on noise, this place is just the ticket.

TripAdvisor Traveller Rating

Based On 397 reviews

  • Official Rating
  • 5Floors
  • 87Rooms
  • 2Lifts


The authentic holiday collection

  • Traditional and modern styles
  • Town and countryside settings
  • 20kg luggage allowance
  • Properties with character

Find out more about Simply »


Honeymoon Offer

Free bottle of local sparkling wine in room on arrival for honeymoons and silver and gold anniversaries.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Continental buffet breakfast and waiter service dinner with a choice of menu.   

Facilities ► View all

Outdoor pool

With one of the most beautiful views on the Riviera, the pool terrace offers the chance to relax, unwind and enjoy not just the warm sun and cooling waters of the pool, but to soak in the scenery across the Bay of Naples to Vesuvius. If you can tear yourself away from that, the pool offers a calm oasis to have a leisurely swim before returning to your lounger for a soothing drink from the nearby pool bar. Pool towels are available.

Vesuvio Mediterranean restaurant*

Overlooking the Gulf of Naples and Vesuvius, this restaurant offers traditional Sorrentine and Mediterranean specialities. The excellent quality of the products, ably prepared by our Chef, will delight even the most demanding palate. Continental buffet breakfast weekly gala dinner.

Lounge bar*

Warm décor makes the bar inviting and cosy, so just choose your drink, sit back and enjoy.

Rooms► View all

twin room

These twin rooms have a traditional décor and furnishings. They sleep two with twin beds. There's a TV and fans are available to hire.

twin room sleeps up to 3

These twin rooms have a traditional décor and furnishings. They can sleep up to three. There's a TV and fans are available to hire.

TripAdvisor Reviews Show more reviews »

Loved Our Stay

When I was looking for a hotel in Sorrento, I thought why stay at a hotel in town the view of the Amalfi Coast is supposed to be beautiful? But I was afraid that I would be too far from town if I stayed in hotel in the hills and how would I get to Sorrento once I'm at the hotel and what would there be to do at night etc.,etc. Wow, I had nothing to worry about!!! This hotel and the surrounding area is Italy at it's most charming. This is why you come to Italy. This is why you come to the Amalfi Coast. I had booked 2 rooms with mileage and requested a sea view. I was afraid I wouldn't get what I wanted using mileage but I was wrong! We had the most magnificent view of Vesuvius, the Bay of Naples and Sorrento!! The service at the hotel was wonderful. The rooms were clean and so were the bathrooms. I will leave a hotel if the bathrooms are not clean and there is mold. These were spotless. The hotel is quaint and charming and by that I do not mean it is shabby and needs a paint job. It is impeccably taken care of and I think with love. Everyone was so kind. Luigi and Marco, who are part of the restaurant staff, were fabulous. We still talk about both of them as if they were part of our families. The reception staff was very helpful and informative and they too were very friendly. We hardly used the pool, which is beautiful, but we came to see the sights. We took a tour to Capri that was arranged by the hotel and it was great. All we had to do was reserve a space on the hotel shuttle for the next day and everything else was taken care of. The little picturesque town of Sant' Agata is just above the hotel and don't miss it. Not only is it beautiful but it has one of the best restaurants I've ever eaten in. Lo Stuzzichino, I'll cover that in a restaurant review. The one downside of the hotel, which wasn't much of downside for me, is that the wifi is only in the lobby and sitting areas and don't expect hi-speed wifi but it is free. I would come back to this hotel in a heartbeat. The time spent here with my husband and friends was magical!More

pttm, Van Nuys

Great location for seeing the best of the area

Well run friendly hotel. The hotel operates a regular mini bus service to Sorrento. This was useful for taking the train to Pompeii and Herculaneum and the bus to Amalfi. It also makes it easy to get the boat to Capri. The room was really good giving excellent views of Vesuvius. Our room was to the side of the main block and would not have been suitable for anyone with mobility issues as the only way to get to the rooms is via a spiral staircase. Sant Agata village is only a few minutes walk away and there were plenty of excellent places to have good evening meals. It was useful having a swimming pool as Italian beaches are not the best in the world. Wifi was only available in the hotel lobby which sometimes led to some surreal scenes!More

Iain W, Manchester, England, United Kingdom


I found that if you booked with Thomas Cook and not Thomson you were ok. Ask for a full balcony with sea view and not a juliette balcony and of course you have to pay for what you get and you will not be disappointed. Another couple who stayed the same days paid over £1000 more than us with Thomson and had a dark room with small window. We had the room you are shown online - a beautiful room with a lovely balcony overlooking the sea, pool and mountains. Absolutely no complaints with room (54). Oh and free air con. No complaints with snack bar - a lot of choice - a lot of food for a cheap price. Dinner - you can where smart chino shorts for dinner - room is extremely cold anyway with air con going. Four choices of starter and four choices of dinner and always a vegetarian option. Does get a bit repetitive but for half board it does the job. Waiters are a bit annoying if you leave anything they want to know why etc. Tip - you can have two starters instead of 1 starter and 1 main. Reception very helpful and speak excellent english. Booked tourist train with reception 20 euros each and took about 3 hours - great. Don't book with Thomsons who again rip you off by requesting 16 euros for a taxi to take you to train which is just behind the hotel!! Booked Capri trip with reception 43 euros each...includes transfer and boat trip of island ...they leave you there for 6 hours. We got the cable car then a bus to anicapri then the chair lift to highest point. Has to be done - cheap day out. Booked Amalfi Experience with Thomas Cook - about £44 each - disappointed as we were last pick up and right at back of mini bus. Uncomfortable and couldnt see a thing. Added a boat trip to cover things we missed! which was worth it. Booked Pompeii and Herculaneum with Thomas Cook - about £44 each - good trip. Hotel is situated far from town but we walked down through alleyway one day - very very steep and made my knees ache for days took about 30 minutes. No way would I attempt to walk up! Small town at back of hotel has a supermarket, petrol station, 2 pharmacies, tobaconnist (Nowhere in Sorrento do they sell parts for e-cigarettes - its a new thing there) few restaurants/shops. Swimming pool ok for a short stay/sightseeing holiday as beds get taken up quickly and few are in the sun in the afternoon. Wifi - fine - Ive had worse! Market day is Tuesday and a bit of a trek behind town - wasnt much there but it had been tipping it down with rain. Something else to see in town is the church with Cloisters. So book the right room and you will have a great time.More

jane d, Maidstone, United Kingdom

Great stay in a traditional Italian hotel, with a beautiful view

My family had a wonderful stay here 14 - 21 Aug. I liked the feel of the traditional hotel with it's high ceilings and ornate furniture. The setting high up in Santa Agata is beautiful with wonderful views over the coast of Sorrento. The staff were very helpful and polite, those in the restaurant made the stay delightful, with Nino running the show, he and his staff consistently delivered great service and delicious food each evening. I'd avoid the expensive Thomson trips as all day trips can be done easily from the hotel either by taking the local bus (1.20e) or free hotel shuttle down to Sorrento and then getting the train to Pompeii or Vesuvius (17e return for 4). Do take advantage of the pass to the sister hotel in Sorrento Hotel Tramontano, which has its own private beach with loungers that you pay for at a discounted rate if you show the Jaccarino voucher. You just show your voucher at the hotel reception and a member of staff will take you down to the beach in the private lift. We enjoyed an afternoon here, I'd suggest taking your own water and a sandwich from one of the snack bars in town as the restaurant on the front is expensive and average. Overall I'd highly recommend the hotel.More

Julieken2014, London, England, United Kingdom

Rude staff, no atmosphere and expensive!

My wife and I just returned from our honeymoon in Italy. We stayed here for one week through Thomson. I have signed up to trip advisor specifically to review this hotel as we had a terrible stay here and wouldn't wish it on others especially newly weds like us! We were checked in by the one friendly member of staff, the American receptionist. We were given room 15. Upon arrival to our 'room' we nearly didn't notice the complimentary wine in our room and a card saying congratulations (which was a lovely touch) because the room was so dark and small! My new wife went to open the curtains to check out the sea view and balcony we had requested to find just a wall at the back of the window! No wonder it was dark. The furniture and decoration were dark colours, depressing and very very dated. I decided to go to reception to thank them for the wine and ask if we could have a better room. They obviously knew we were on honeymoon as they had gone to the trouble of putting the wine in our room but what on earth made them then put us in a dark small 'cave'? The woman informed me that I could upgrade but at a cost of 150 EURO. I was shown to the room, it was bigger and lighter, still dated and had a sea view which was remarkable but no balcony, just a small alcove to stand, not sit. (Room 62) I decided to pay it seeing as it was our honeymoon and didn't fancy drinking our wine in the dark! We later found out that many guests, at least 3 or 4 parties had the same issue. They had been given a rubbish, dark, small room like 15 and then shown a better room to upgrade. Seems this hotel knows how to make money. I suspect Room 15 is the show room; they send people there knowing full well they will ask to move and pay to change rooms! We knew the location would be just outside Sorrento and quieter but this is not just outside. It will take you about 45mins to walk down into Sorrento and as another couple warned us whilst there it will take between 1hr 30 and 2 hrs to walk back up to the hotel. The hotel do run a free shuttle bus to and from Sorrento at four set times in the day. We used this once and it was a good service. The problem is you have to book it with reception a day in advance and if it is full, then you cannot go. We wanted to do the free walking tour with Thomson when we arrived but couldn't due to the shuttle being full, meaning we couldn't leave the hotel on first day. The lovely village of St Agata is very close to the hotel, literally a 2 min walk and you are there. It is very small but nice especially when the locals are busy shopping. There are some nice cafe's and shops around there. We had a lovely breakfast one morning. The bus stop is there too which goes to Narano beach. You buy bus tickets for 1Euro20 from the tobacco shop so it is really easy. Once you have been to St Agata there's not much to see again. The church is beautiful and there is a good ice cream parlour too. Back to the hotel itself. We were half board. Breakfast was a continental buffet with good selection of pastries, cereals, bread, eggs, ham, cheese, tea, coffee, juice, water. Dinner was a strange experience from day one. There is a rule that you must wear trousers at dinner time and that you cannot wear a vest. I found this pretentious as it is very very hot in Italy during the summer, especially for us Brits who made up majority of guests at this hotel. Secondly, you have to charge all drinks to your room, you cannot pay for it each day which we found difficult in terms of keeping on top of what money we could spend during the day. The food was nice but very large portions especially for the starters. One of the main things that ruined our honeymoon was one of the waiters rude, offensive and inappropriate conduct and constant hassling whilst we were trying to eat. His name was Luigi and we know other guests had also found him to be very rude. He never spoke to me for the first few days, but kept calling my wife 'sweetie'. One day during dinner he came over and asked my wife if she liked a boy on another table. My wife looks younger than she is. I informed him that we were newly married and to leave us alone. He then proceeded to shout across the entire dining room to his other colleagues that we were a couple, a same sex couple on honeymoon. After this, he seemed to take more of an unwanted interest, constantly making comments about what we may be doing in the bedroom and asking whether we want to take dessert to our bed etc, quite frankly harrassing us. Everytime we spoke to other holidaymakers in the dining room he would interrupt and inform them that we were on honeymoon and spending too much time in the bedroom (there was a thunderstorm the first few days so were stranded in the hotel due to no space on the shuttle bus, cheers hotel!). I will be contacting the hotel directly to make a complaint. Furthermore, an older couple came to dinner every night in suit and evening dress who we and other guests suspect were the hotel owners. They did not once smile and spent the whole time at dinner looking everybody up and down, to check if they were in trousers or not. This put you off your dinner and made us feel uncomfortable. This reflects the whole feel of the hotel, very conservative, nobody talks to you, rude, no atmosphere. I'd also like to say that there was a lot of noise next door to our room and you do hear bells going off from the church quite a lot. This hotel needs re vamping. The only good thing are the amazing views from the over priced, upgraded rooms of Mount Vesuvius, Sorrento. Do not stay here if you are young- when there was a thunderstorm there was nothing to do, no games, no activities, wi-fi does not work very well in this hotel. Do not stay here if elderly or disabled, you will struggle because of the location being at the top of the cliffs, accessibility is not good. Do not stay here if you are gay- you will be harassed and judged Do not stay here if you are on honeymoon- it is not worth the money, you can get better experience, location and atmosphere elsewhere. Will never go again and advise you to think twice before booking this 'hotel'.More

Bex O,

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Hotel Jaccarino
Rated: 4.0 /5 based on 397 customer reviews
from £429.00