This hotel comes with a tranquil pool and pretty gardens filled with citrus groves.
This family-run place is on busy Corso Italia, with Sant Agnello’s main square and train station – for trips to Herculaneum and Pompeii – about 10 minutes’ walk away. Twenty minutes on foot gets you into Sorrento.
There’s a peaceful pool area with a curtain of orange trees, and an outside terrace for breakfasts among the pretty shrubbery.
In the UK, this holiday is only available from the Thomson group.
These light and fresh twin rooms, with their natural colour scheme, come with a balcony or terrace offering garden views. Inside, you'll also find air-conditioning available. These twin rooms come with an extra bed, sleeping up to 4.
These twin rooms are light and fresh, with a natural colour scheme, and come with a balcony for that extra space. Inside, you'll also find air-conditioning available. To let you know, these twins sleep 2 at the most.
The quality of the food was far from expected for the price charged for half board and customer service experienced was far from homely.
The choice of food was very poor with only two options for starter and main. Over a five day period we were offered a version of fish and chips on three occasions, roast veal that had come out of a packet and been reheated and the worst attempt at roast chicken I have ever seen, see attached photo. We were assured by the hotel owner this is all typical Italian food. These dishes, roast chicken and fish and chips, are not typical famous Italian cuisine!
On more than multiple occasions the pasta they did served was dry pasta from a packet and even that was badly cooked, see photo for an example of this dish. An attempt at a fresh fruit salad, just turned out to be a bowl of unprepared fruit that had been in the fridge, see photo.
One evening we were served sword fish, which we smelt being cooked at 1730 when we arrived back at the hotel. This was served to us at gone 1900 and the fish was dried up, see picture, and had zero flavour as it been kept warm for well over an hour.
The food was not typical Italian dishes as we had hoped and were informed by the hotel. As for the quality of the dishes the word appalling is not strong enough, when you consider the price paid for this.
The last evening we decided to eat else where as we wanted good well prepared traditional Italian food rather than a very poor attempt at a school dinner. Additionally we wanted some good customer service which the hotel is unable to provide. Examples of the poor customer service we experienced at the hotel were plates cleared away while one of us was still eating and tepid food served on cold plates. It is our assumption the hotel staff know how poor the food is, as we were not asked once by the waiting staff how are meal was!
For paying half board priced we have been completely ripped off, the menu choice was extremely limited, we were only offered wine or water to drink and as we are both tee total this is a very limited choice. We were also told every night, dinner is only served between 1900-1930, thereby restricting our holiday activities to conform with the hotel's dining policy.
We complained at the time and were basically told tough you've have already paid, there was no apology offered.
As for the advertised pool and pool bar were not available for us to use, they were behind a locked gate (see photo) and subsequently there were no home made cakes or ice creams as advertised in the broucher 'Typically Italian'. This was a big selling point and deeply disappointing that the facility was not available.
From the hotel description in the broucher the food was sourced locally, straight from the local supermarket. I cannot emphasis enough just how poor the food was. It was not value for the money we spent on it.
I feel it also should be pointed out to customers that in the low season, this hotel is used by multiple schools and has teenagers running round the hotel at all hours and it was left to other guests to sort out disturbances, as they were ignored by their teachers and hotel staff.More
Charlotte H, 551721
Basic but nice
Visited in the beginning of march- warm weather of up to 30 degrees however the pool was not open because it was Spring. The staff were very friendly and welcoming as were the rooms.
Unfortunately, we were 'kicked out' of the bar at 10:30pm because they were closing up- but oh well, that is their loss...
The rooms were dated but provided the necessities. Improvements need to be concentrated in the bathrooms, especially the showers. Wanted to get out of the shower rather than relaxing under a waterfall..
Summarise our visit. Lovely family hotel with good food, large swimming pool, garden.
Rita on reception always helpful, booking trips, giving advice, family serving good food, set menu but with choices, always something tasty, garden for evening drinks. Large swimming pool with snack and drinks bar great after a hot day siteseeing. Hotel on main road with buses nearby into town or 20 minte walk. Station 5 mins, we went on local train to Herculaneum and on an Amalfi boat trip suggested by Rita for 28 euros rather than 50 plus euros offered by tour companies. Great musical evening with pianist and guests joining in singing and dancing with the family. Best to book a garden room with balcony at the back of hotel, for views of Vesuvius and Bay of Naples and no traffic noise.More
Pauline R, 186416
another lovley holiday here at the girasole
we travelled here in october for 2 weeks. We were warmly welcomed by all staff at the girasole as we have returned here regularly over past 10 years. We were given a lovley room over looking the garden on the 3rd floor.
The room was lovely with a fantastic view over the garden and beyond across the bay of naples.
We had a room in the corner with a balcony that connected next to the balcony of our imediate neighbour. Initially i was worried it would lack the privacy we long for but since the weather at this time was not as hot as previously experienced and since it was a quieter time in the tourist season we were not affected by our close proximatry to the next door balcony.
I loved the pretty italian tiled flooring in the room. The bed was comfortable and we were given an extra pillow which was waitn for us on arrival which i had requested in advance to our arrival .
The room temperature was just right not too hot and not cold. we had the use of the fridge and the safe.
The bathroom was adequate and the shower had plenty of hot water and a good pressure. We were given clean towels regularly and clean bed linen was changed regulalry. the cleaning lady was cheerful and greeted us with a cheery bon guorno whenever we past her in the corridor.
we traveled with thompson and were given the option to upgrade to half board which we didnt take up on however. each day we were given the evenings menu choice and the option to have a 3 course evening meal at a cost of 13 euros each. i will say that most evenings we did stay and have the evening meal and we were really pleased with the fantastic food on offer.
my husband is a vegetarain he does not eat meat or fish and although not much on the menu for main course was suitable for him we did however made a request for a alternative option and he was pleased with what he was given.
i recommend the food it was fantastic and really good value.
the downstairs room/bar area has been refurbished since we were last here and it is stunning none of the lovely character has not been lost.
i have done many reviews re this hotel so you can read them to get more detail.
We finally did a trip to amalfi we did the select tour which was a smaller mini bus and had a stop off at positano we did not get travel sick which was good, years prevoiusly we had tried to do it on the tourist bus and had to get off bus at positano as the twisty drive was icky, a trip advisor reviewer had suggested the selct tour would be better and we decided to go for it.
just to say we booked in advance through thompson it was quite expensvie and to tip you off you can book this same excursion locally and a lot cheaper. there is advert in the hotel which was cheaper and in sorrentto just round the corner from the cloister there in a local tourist booking office that were advertising same trip for 65 euro.amalfi selct tour. we stoped off in positano went onto amalfi the cathedral was stunning we also had an optional boat trip which was 12 euro each wwhich we enjoyed stunning views of amalfi from the sea/
we had a lovley meal in pantone which was included and the amlfi drive was fantastic.
we went again to capri and enjoyed the walk up to villa jovis
whislt we were in sorrentto it was olive harvesting season and we were able to see how olives are harvested.
just to end this brief review if you stay here at girasole and are wanting a packed lunch all you need to do is request it the evening before and what time you want it for its another service the hotel offers. me and my husband had a packed lunch every day which we purchased for the hotel and we enjoyed many lovley picknics in many stunning locations,
we went the middle 2 weeks on october the weather wasnt exactly hot but we were never cold when walkingMore
Overall Good Value..For The Price.
Stayed for a week in an annex room about 100 yards from hotel.Quiet with large L shaped patio 3 sun loungers and table with two chairs and basic but adequate facilities.Room 65 as I recall.
Owners and staff friendly enough.Breakfast was like the room,basic but adequate.Evening meal,3 courses at 13 euros pp was not for us and so we ate out for the remaing 6 nights of our visit.
Attractive separate pool area for those who like to relax in the sun.
We stayed as part of a Thomsons package and received 60% off,paying Â£520 for two for a week including flights.Fantastic value for an expensive area.This is precisely what the hotel is worth and the reason I've given it 4 stars.Had we to pay more,I'd stay somewhere else.More