A large pool and Sorrento’s shops and cafés close by make a winning combination.
The hotel is very well placed for views of Mount Vesuvius. And it’s handy for getting into Sorrento, too – the main square, Piazza Tasso, is less than 10 minutes’ walk from here.
The pool is generously proportioned, with plenty of room for laps, and there’s a bar at one end for drinks and snacks. The restaurant serves buffet breakfasts and waiter-service dinners alongside first-rate views.
In the UK, this holiday is only available from the Thomson group.
You can choose from a buffet or cooked breakfast, whilst dinner is waiter service from a set menu. An à la carte menu is also available to tempt you with gastronomic delights. A gala dinner is held once a week where guests can mingle and share tables.
Why not enjoy a leisurely drink, or crafty cocktail whilst you soak up the sun? Standing at one end of the pool the pool bar also provides tasty snacks, so you don't have to return to your apartment to get a bite.
Traditional in style, these twin rooms are a good base for exploring the surrounding area. They come with air-conditioning - from mid-June to mid-September, and satellite TV. There's also a balcony for additional outside space.
We had a fabulous holiday the hotel was fantastic staff were brilliant especially Michelle in the hotel bar the waiters were polite and provided excellent service,we spoke to the owner who was very accommodating More
Gorgeous floral Murano chandeliers, lights and sconces throughout the lobby and hotel rooms!
This was our first experience staying in Sorrento, Italy, so we have no hotel comparison. This is rated a 4 Star hotel.
Entering the lobby, we were struck by the huge, multi-tiered floral Murano pink glass chandelier. Absolutely stunning!! There were smaller floral Murano glass light fixtures throughout the lobby. There were complimentary Murano floral sconces in each guest room as well! Just gorgeous!! Welcome to Italy!!
Our room was ready, and was on the small side, although it had a small chaise, and full bathroom.
We asked for an upgrade, preferably with a balcony. We were told it wasn't available for the first night, but was available for the next 3 nights we were there. The hotel staff moved our suitcases to our new room the next day while we were touring the Amalfi coast - great customer service. We agreed to the upgrade and paid the 40 euro per night up charge.
The new room had a small, but sweet balcony with a small round table and two chairs. The view was nearby roofs, the hotel swimming pool, and a faraway view of the sea.
Breakfast was included every morning. Croissants, toast, cereal, fruit, pears, yogurt, beverages, etc. Full selection of food. On the second morning I saw a guest eating scrambled eggs and asked her where she got them. She said I had to ask the waiter for them. So, I did, and had scrambled eggs the next 3 mornings. Curious that a guest had to ask.
Each room had a flat screen tv, however there were no channels in English (BBC or CCN, etc). Also a desk, reasonable, adequate sized bathroom.
Helpful reception staff; maps available;
1) hotel would change dollars into euros, but we weren't crazy about the exchange rate. Try somewhere else
2) hotel within walking distance to a small grocery store for water, sodas, snacks
3) hotel within walking distance of a laundermat - yay!
4) had to take taxis to most scenic sites - most not within walking distance (taxis were 10-30 euros - not inexpensive)
5) some restaurants provide a free shuttle from this hotel to the restaurant, however, when we got to the restaurant our total bill was over 100 euros. Hhmm
Room was clean; elevators fast; credit cards accepted. It had free wifi but we couldn't get it to connect in our room. Hairdryer providedMore
What a great quality hotel.
We stayed here for a week from the 13th to the 20th of May 2016. The staff are excellent, without exception, the restaurant staff are very friendly, efficient and entertaining. The room was clean and serviced daily with fresh towels and regular cleaning. We were in a room at the front of the hotel which overlooks the busy road, it can be a bit noisy and for light sleepers this could be an issue but for my wife and I this was not a problem as we are good sleepers. The cost of our stay did not reflect the high quality of the fabulous food served in the restaurant and I would recommend this hotel without hesitation. It is only a 10 minute, leisurely walk to the main piazza.More
We were walk-ins as somehow they never got our on-line late booking. We needed triple room and were shown a room in a separate part of the hotel and agreed to stay there.
We realized before we unpacked that there was no fire-escape. The only way out was the elevator. The single bed had a mattress that was so thin I could feel the frame beneath it. The room was extremely noisy from street noise.
We packed up and went back to reception and said we were not going to stay. The clerk said we had to stay as we had already used the room. We had used the room for about 30 minutes. She said there was a way out of the room in case of fire and that there was a door leading out. I told her it was locked! She said if there was a problem they would unlock it.
She became very unprofessional and irritated with me and was raising her voice although I had remained very calm. I had to calm her down stating it wasn't my intention to have an argument about the room.
The manager stepped in and said we they would move us to two rooms in another part of the hotel which they did.
It was right above the main lobby where there was musical entertainment until midnight. It sounded like it was next door.
There was only one small light in my room that worked. The remote for the TV didn't work. The safe in my companions' room didn't work. Their bed was hard and the mattress was stained.
The night clerk was frustrated with me when I asked for a pillow slip for a pillow that had no cover on it and also for a different internet password because the one they gave me did not work.
The fellow delivering the new pillow was pleasant.
Breakfast was fine.More
could do better
we arrived at the Grand Flora hotel after an early morning flight from Birmingham to Napples it took about 2 hour to get to the hotel due to traffic, we were greeted by the receptionist and handed our room keys and pointed in the direction of the room, no offer of help with baggage etc, upon opening the room we were faced with a stuffy room located on the 1st floor facing a busy main road very noisy when the balcony door is open, we tried to operate the air con it didn't work, we were then told that air con would not be operational until the month of June ! we asked to be moved to another room and we were offered another room on the same floor at a cost of 20 euros per night. So in order to get some air in the room we had to leave the room door open and the balcony dooor open to get some air, there are no tea making facility in the room and if you want to use the fridge you have to pay 10 euros per week ! The hotel is clean and the staff are friendly but the hotel could be a lot better if it doesn't cut corners. The resturant staff are all very friendly and the food is good. Sorrento is very nice but I would look for a hotel which is not on a main road. The resturant is located on the fifth floor it has lovely veiw at the back. The pool is located to the rear of the ground floor quite nice size with plenty of sun beds, to sum up its a nice smallish hotel which could do with an update. More