This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.
When you arrive at this hotel you’re greeted with a glass of fizz. And it goes up from there. Think waiter service and 4-poster daybeds on the beach that fronts this place.
The standard rooms at this hotel are junior suites, which come with a Jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river. From May 2016, this hotel will become part of the Thomson Sensimar collection.
TripAdvisor Traveller Rating
Based On 5445 reviews
- Official Rating
- Floors: 3 or 6
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite or a room in a higher category for 10 nights or more. The package varies from time to time, but usually includes sparkling wine and flowers in room, discounted spa services and 2-for-1 on couples beachfront sky massage. Offer valid within 60 days of the wedding or 30 days of your wedding anniversary - proof of marriage required on arrival. This offer is valid on bookings from November 2014. Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service. Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily. Daytime snacks.
Facilities ► View all
There's loads of sunbeds to chillout at the poolside.
Including various games, sports, trivia, live music, aerobics and a kayak tour.
This big, luxurious retreat – one of El Dorado’s signature Naay Spas – has 16 relaxation zones and treatment suites, and is set in leafy seclusion in the hotel grounds.
Rooms► View all
premium jacuzzi® junior suite with sea view
Premium Jacuzzi® junior suite with sea view sleeps two with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms include a premium pillow and aromatherapy menu, a selection of DVDs and personal concierge service. You’ll also find fluffy robes and slippers in your room for use during your stay. If you’d like to take a robe home, they’re available to buy from the concierge. These rooms are on the 5th and 6th floor. And you'll get an exclusive pool area with pool butler service.
jacuzzi® junior suite
Jacuzzi® junior suite sleeps two - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker. You’ll also find fluffy robes and slippers in your room for use during your stay. If you’d like to take a robe home, they’re available to buy from the concierge.
TripAdvisor Reviews Show more reviews »
Best Honeymoon Ever
This resort is beautiful. Quiet, elegant, clean. The staffwas outstanding, the food was delicious with many choices. We rested, ate, drank, sat in the sun, lounged on the beach. 10 days of bliss. If you are looking for a fantastic and romantic getaway, I highly recommend. It is NOT a place for partiers, which I loved. It is not a great beach, in that it is narrow and coral,(but that is just nature, not the hotel) but the water is clear and shallow and there are plenty of chairs and beds to choose from. I would go back in a heartbeat. And plan to.More
Lynn S, Minneapolis, Minnesota
One of the best resorts we have been to in Mexico (or anywhere for that matter) hands down. My wife and I celebrated our honeymoon at El Dorado and it was outstanding from beginning to end. Best food youll have at any resort anywhere and the service is top notch. 24/7 room service is also handy especially for late nights Excellent couple get away and honeymoon idea. There is a saying at the resort, you come as 2 guests and leave home as 3.(Our daughter was born in April). You will not be dissapointedMore
AndrewJZ, Chicago, Illinois
This is our second visit to this hotel. The good points are the grounds and garden are lovely and the hotel is compact. The restaurants are all good and it's great having all al a carte options breakfast lunch and dinner with no dreaded buffet restaurant. The staff are all lovely and friendly. The bad points are there is no where to sit comfortably in the evening this was the same last time but we thought the hotel had been extended but the extension is not finished yet. Should be better when it is but it would be a great shame to make this hotel any bigger as the attraction for us was the intimate feel. There are so many other hotels that are huge. We had upgraded on booking to a superior room but was told none available so they upgraded us to a swim up room. We didn't use this as we like the beach and it is so very noisy near the swim up bar. We do like this hotel but the evenings let it down and we probably will not visit again. Elba one of the animation team was lovely.More
Jacky B, Preston, United Kingdom
5 star ? No way Jose'
This hotel is over 20 years old and is showing it's age. the rooms are clean but tired. the food is ok but nothing great. In comparison to other Thomson 5* properties such as Sensatori this simply does not meet expectations based on the price. Branded drinks are on offer, but spoilt when the mixer gun is used rather than individual bottles. The small beach has a major seaweed problem and you have to be an early riser to bag a front line sunbed. On the positive side, the staff are fantastic and will try to do anything for you, the beds are the most comfortable we've ever had and new A/C units have been installed, but the rooms let it down. There is a new block and if you are fortunate to get a room in this then great. but the majority of rooms on site are the old ones. The restaurants offer a fair choice but this can be fairly repetitive, the best ones for us were the Italian and the Thai. Having been to a number of Thomson's 5* properties this hotel just does not compare. Thomson are committed to take over 70% of the rooms and as such there is a large number of young honeymoon couples and not so many "older" folk. The entertainment was poor with at least a couple of Karaoke sessions. Summary If you are looking for a hotel with old accomodation, where the drinks are based on quantity rather than quality, where the food is less than exceptional with pretty poor entertainment all for a 5* price then this is the place for you.More
Robert R, Chelmsford England
60th Birthday celebration
A very relaxing vacation. This was our first trip to an adults only property. Not what we are used to but tuned out very good. Everyone employees and guests were extremely friendly. You couldn't pass anyone without a smile and a "hola". Check in was fast, but we still had to wait for our rooms. We found all of the restaurants to be fantastic. For us the best dinner was at The Pub. Reservations are requested. If you go, go early about 6:30 as it gets busier and the staff can't give as much attention. We had a server named Seth, I swear had eyes in the back of his head. He anticipated every need. He was awesome. Breakfast was at Arrecifes. It was inside with air conditioning. 2 people I have to thank is Aron the manager, very friendly and take him serious when he says watch about the habanero hot sauce. Then there is Wilberth Leonel Balam Santos our server. He was excellent. We always knew it was him when he would call us by name when he was working lunch on the beach. We always got a shout at lunch on the beach by Roberto (my hamburger man) he was good with the knuckle punch as well. Another good thing is the dress code. Even though it is posted, it is very lax. There are not many chairs around any of the pools but there are tons on the beach. The biggest draw back for us was the sand. There are lots of covered lounge beds if you need to get out of the sun. Be sure reserve pool and covered lounges early as they go fast. One side of the beach is swimmable, but the other side is full of seaweed. The small fish will circle you while your out there and it is not deep at all. However the entire beach and swim area are rocky so be careful or bring water shoes. If you can't decide about food or just feel lazy don't worry they have 24 hour room service. They have an excellent entertainment staff, Ruth, Elba, Alberto, Oscar and Christian. Even though the main pool is small and it seemed like not a lot of people participated. The staff brough the fun to you along the beach. They made it more enjoyable. We had a day of rainy weather so they brought the fun into the Vida Garden Grill. The main bar area where we played several games. Watch Oscar at the poker table. We stayed in a jr jacuzzi suite. Our maid was Armando. Every day the room was spotless with new towel animals on the bed. On our last day he drew my wife a bubble bath in our room. It was still very warm when we got back to the room later. She loved it. This place is tremendous and you will not regret staying here. The only concerns I had was this distance from the airport, about an hour. Also the pool bars closed by 5 or 6 o'clock. Then again if you weren't going to dinner you could always order a drink from room service. All in all a great experience.More
Paul M, Kalamazoo County, Michigan
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