This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.
When you arrive at this hotel you’re greeted with a glass of fizz. And it goes up from there. Think butler service and 4-poster daybeds on the beach that fronts this place.
The standard rooms at this hotel are suites, which come with a Jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river.
TripAdvisor Traveller Rating
Based On 5161 reviews
- Official Rating
- Floors: 3 or 6
Stylish adults-only holidays, designed for two
- Contemporary style
- Great settings
- Top dining scenes
- Relaxed atmospheres
- 20kg luggage allowance
- Adults-only hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® junior suite or a Premium Jacuzzi® junior suite with garden or sea view or Premium swim-up Jacuzzi® junior suite. This package includes 2-for-1 on beachfront sky massage, a chilled bottle of sparkling wine delivered to room upon arrival, a 15% discount on spa services, a decorated suite with rose petals and a tropical flower arrangement in room. Offer is valid within 60 days after wedding date for honeymoons and within 30 days of your wedding date for anniversaries. Proof of marriage required on arrival. Please contact us after you've booked to qualify.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service. Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily. Daytime snacks.
Facilities ► View all
There's loads of sunbeds to chillout at the poolside.
Including various games, sports, trivia, live music, aerobics and a kayak tour.
Take some time out to relax and pamper yourself, the spa has everything to make you feel rejuvenated and recharged. Try out various treatments like aromatherapy, body wraps, facials, manicure, massage, pedicure, reflexology and waxing.
Rooms► View all
premium jacuzzi® junior suite with sea view
Premium Jacuzzi® junior suite with sea view sleeps two with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms are on the 5th and 6th floor.
jacuzzi® junior suite
Jacuzzi® junior suite sleeps two - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker.
TripAdvisor Reviews Show more reviews »
Just got back got to say that it was the best hoilday we have had !!!!! Every aspect of this hotel is brilliant and nothing is to much trouble the staff are the best I've seen and so friendly My other halve has to have a gluten free diet and they are better than the UK making sure she was fine she was eating better than in the UK and we could be a normal couple going out for meals without the hassle of making sure it was gluten free Yes the beach is small but for what we wanted was good enough There is something very special about this place ,the vibe the size just seems perfect for that relaxed special get away I've never written a review about anything before and this place was so good I felt I needed to Unsung Heros are the beach cleaners,pool cleaners, beach beds chairs etc the ones working behind the scenes mainly at night or very early morning Just a perfect place and we will try very hard to comeback You've made the memories of a honeymoon to stick with us for ever and I say thank youMore
Holiday of a lifetime âï¸
Me and my fiancÃ© stayed at El dorado for two weeks all inclusive. We really loved the hotel complex, it was spread out, enabling to escape and relax. The complex was clean and tidy, from morning to dusk there was always someone cleaning! The staff were friendly and the animation team were good. The hotel is very romantic, with candle lights and hammocks every where :) be prepared to be loved up! The food was awesome, lots to choose from however was disappointed with the pub restaurant and the Mexican at lunch time. Plenty of cocktails to choose from and always made to perfection. The live shows and music at night time was honestly amazing, great performances that are well rehearsed and full of entertainment!! However One thing that really bugged me was of course the sun chairs- so be prepared for a 5am start to get those perfect seats as we were up at 7 to find half of them gone! Sea was very shallow and full of rocks so take under water shoes! But if you go out further you can see great fish, we saw a mantaray! Beautiful wildlife with iguanas, pelicans, falcons, fish and colourful birds! Snorkelling and kayaking available which was very fun ( but i would advise to get your own snorkels). The age range for the hotel is 40+ with a few youngsters so be prepared (if you are in your 20's) to be out of your age range! Haha! but it was great time in a fantastic hotel! We would go back again :) x More
Best holiday ever
We have just got back from an 11 night stay for my 40th, it was amazing, on my birthday they could not do enough for me. The hotel was amazing, staff are so lovely and helpful. We will never go anywhere else now. The spa at the hotel is brilliant and the staff are so helpful, they put a package together especially for my birthday. There were only a couple of problems, the key cards for our room stopped working 4 times even though they were never near any electronics so that was a shame. I will warn you about the main pool, always wear foot wear around it as we saw 4 people fall as the tiles are very slippy when wet, one split their head open and another broke their wrist in 4 places, so please be careful. This will not stop us going back though as it was the best holiday we have ever hadMore
Tamsin H, Huddersfield, United Kingdom
Relaxing Gourmet Hotel, Beach Beds and Gluten Free!
I am gluten free (GF) and this hotel had GREAT food and menus with easy GF choices marked clearly right on the menu. The sandwicherie had pizza and burgers. All restaurants had lots of GF choices. There was a bread for breakfast, just ask the server. We liked all the restaurants but the Gourmet Pub was our favorite. The other thing I loved about this hotel was LOTS of beach beds, some with thatched hut which allows lots of shade and others with slated roof. It was lovely. Many put sheets on the bed for added comfort. The service at the hotel was outstanding. I always found the staff willing to go above. If I asked for directions they would offer to walk or drive you. I liked the little extras such as scented cool cloth when leaving the beach. The beds were very comfortable. My husband prefers firm but liked it as well. I really liked the quiet ambience of the hotel. It was peaceful, beautiful and small. Everything was within an easy walk. I think there are some small things the hotel should address: 1. Wifi was good in the rooms. I suggest it should be free at a high end hotel. 2. The safe is very old with a key. Get keypad safes so guest are not responsible for keys. They advise you are responsible for $150 charge if it is lost.... 3. There were 2 days were beach beds were hard to find. More may be needed for peak times. 4. I would prefer a more private door on the washroom. It was a lovely week and I would love to return.More
Rauncie K, Saskatoon, Canada
Just returned from an 11 night stay with my partner so where to start, had a fab time at this hotel Loved the food/people/place. Rooms Our room was great very spacious comfy bed, minibar, Jacuzzi suite 24hour room service, well else do you need? my only downfall was being so close to the bar as the noise was a little annoying due to being in bed early but apart from that all good. Location The location was nice and secluded but to be fair the beach was a bit naff but probably because me and my mrs have been lucky enough to visit plenty of great islands to be picky! Hotel the hotel is lovely and well looked after so no problems with it and very nice. Food The food was generally good - excellent for an all inclusive, probably the best all inc ive been to by far, people who moan about the food need to realise if you want amazing fine dining you pay for it! my opinion the food selection was really good for table service and non buffet style. Staff well what can I say the staff are an asset to this hotel and work so hard its unreal, made many friends at this hotel nothing was too much trouble, special shout out to Ivan who works at the pool bar - "this guy needs a raise as he definitely worked damn hard to ensure we had a great time by far the best guy working at Karisma" keep up the great work to all the staff they deserve it! Entertainment well the only entertainment I got involved in was the pool games and daily activities - definitely worth getting involved as the team is great "Ruth you will be in the pool next time ha" Overall this hotel is certainly worth the cash in my opinion - I would return and would love to go back, my only issue is sunbeds there is definitely not enough round the pool, apart from that had a fab time Unfortunately I will not fly with Thomson again - rude staff on-board who tell lies! awful experience on the Dreamliner outbound/inbound! go with Thomas cook or British airways if I ever go back!More
Trickey86, Manchester, United Kingdom
Things To Do View all »
For the past 20 years, the Blue Parrot has been the go-to hotspot in Playa del Carmen. With its outdoor terraces and low,…View details »
People who looked at this hotel also viewed...
All Inclusive£843 per personView details
Items marked with * incur extra charges which are payable locally
For terms and conditions click here