El dorado Seaside Suites by Karisma  

This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.

When you arrive at this hotel you’re greeted with a glass of fizz. And it goes up from there. Think butler service and 4-poster daybeds on the beach that fronts this place.

The standard rooms at this hotel are suites, which come with a Jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river.

TripAdvisor Traveller Rating

Based On 5197 reviews

  • Official Rating
  • 26Buildings
  • 378Rooms
  • 1Lift
  • Floors: 3 or 6

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

Find out more about Couples »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests from 1st May
 

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® junior suite or a Premium Jacuzzi® junior suite with garden or sea view or Premium swim-up Jacuzzi® junior suite. This package includes 2-for-1 on beachfront sky massage, a chilled bottle of sparkling wine delivered to room upon arrival, a 15% discount on spa services, a decorated suite with rose petals and a tropical flower arrangement in room. Offer is valid within 60 days after wedding date for honeymoons and within 30 days of your wedding date for anniversaries. Proof of marriage required on arrival. Please contact us after you've booked to qualify.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.  Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.  Daytime snacks.

Facilities ► View all

Outdoor pool

There's loads of sunbeds to chillout at the poolside.

Daytime activities

Including various games, sports, trivia, live music, aerobics and a kayak tour.

Spa*

Take some time out to relax and pamper yourself, the spa has everything to make you feel rejuvenated and recharged. Try out various treatments like aromatherapy, body wraps, facials, manicure, massage, pedicure, reflexology and waxing.

Rooms► View all

premium jacuzzi® junior suite with sea view

Premium Jacuzzi® junior suite with sea view sleeps two with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms are on the 5th and 6th floor.

jacuzzi® junior suite

Jacuzzi® junior suite sleeps two - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker.

TripAdvisor Reviews Show more reviews »

Getting married

6th April 2015 Visited this hotel for a special occasion to us. We had chosen this resort for our wedding. We just wanted it to be the two of us and we thought from the reviews we had read that they would make our day very special. We booked through Thomson and were encouraged to up grade our flights to premium. However no one told us that we would need to choose our seats Ninety days before. So two weeks before leaving we find out when we checked in our seats are four rows apart. Why don't the air line allocate seats on booking as they take your money.?? We arrived at the hotel to be asked by the receptionist if we were celebrating anything. We were surprised that this was not logged onto the computer. So no bottle of champers in our room as was on the wedding contract. We met with the wedding co ordination who checked over the details of our big day. As part of the Wedding contract the groom should have a room for the day. However they said the hotel maybe full and my hubby to be May have To go in the hotel next door which is a nudist hotel. At the end of the meeting I asked if she was going to take my translated and legalised certificates as I had previously been married so I had been told these were required. We were them told "oh you don't need them." As she saw that we were not too pleased about spending two hundred pounds one of the other staff said we did need them. When we married I was told to sign documents in my maiden name which I haven't used for over twenty years. We were told that we could have our meal in one of the restaurants. So basically the same as we would do for the rest of our holiday. We were asked if we would like to purchase a moonlight dinner. This was another one hundred and eighty dollars. Think it would have been Nice if they could have given us our meal in another location as there were many romantic ones. On the day of the wedding my hubby ended up complaining before they found him a room in the hotel. The co ordination wanted us to chose 3 pieces of music that was 4 mins long. One to be played whilst the groom waited one when I arrived and one when the ceremony finished. Guess what...they even got that wrong. The music was played for about 20 seconds whilst I stood behind my hubby to be. Then a couple of minutes after. The staff quoted on several occasions it was only the two of us and no big deal. Maybe not for them it it was to us. So if your thinking of running off to get married at this resort think carefully as unless you are spending lots of money they probably won't make it's special. We are still on holiday and hope we an enjoy the rest of it Gray Kirkham room 2914 More

Sharon G,

A Week in Paradise

We just came back from a wonderful week in paradise at El Dorado Seaside Suites. We had a swim up suite right across from the bar and loved it. The staff is incredible and some of the nicest people you will meet, a special shutout to Chuc and Ruth! The food was great, our favorite restaurants were the Asian, Italian and Mexican. The sandwicherie had to be our favorite place to get lunch... go for the coconut ice cream! We loved our week and will be back!More

mouellette,

If I could give this more than 5* I would!

My wife and I celebrated our honeymoon here from 28th March to 12th April. We paid for a Premium Ocean View room, which was breathtaking. The room was so spacious and modern and the views of both the ocean and the jungle at the other side were incredible. The resort itself is fantastic. It is so clean. The staff don't miss a trick, from cleaning paving stones, to cleaning the seats at the swim up bar, under water! They are also so friendly, with a constant wave of Hola's everywhere you go. The entertainment team were fantastic, and not at all pushy, if you didn't want to take part in activities they left you alone. Huge shout out to Chuc, Alberto, Ruth and Elba and our personal favourite Ari. All fantastic at their jobs and lovely people too! We were desperately sad to leave this resort and would jump at the chance to be back there.More

russ1987, yorkshire

It's somewhere between a 3 and a 4

We have been frequenting all-inclusive, adults only, high end resorts for the last 15 years, at a rate of about 2 to 3 a year. These properties include Secrets, Sandals, Iberostar Grand, Excellence, Palace, and now for the first time, an El Dorado resort. This review is based on our personal opinions and preferences, and should be taken as such. THE GROUNDS: This is a beautiful resort, with lush foliage and very well maintained landscapes. Even with all that greenery, their pest control was pretty good. Facilities around the grounds, such as restrooms, are impressively modern, private, well stocked and cleaned regularly – probably the best we've seen at any resort. There are criss-crossing pathways everywhere, making it somewhat of a challenge getting from one place to another to one not familiar with the property layout. Signposts would help, and we were surprised not to see many. THE ACCOMMODATIONS: We were in the Premium Suites which were very nice and roomy. We had a terrace, a big comfy bed and enough closet and drawer space, even for me! The bathroom area had a big shower stall, 2 sinks and a two-person hot tub. The rooms were actually very smartly designed - there were steps where there should be, to keep out bugs & water. And kudos to the cleaning crew – our housekeeper, Artemio, kept the place immaculate, well supplied, and made the best towel animals! Also, any problem reported with the room was immediately dealt with and then checked on. VERY professional! THE FOOD: The food was perfectly cooked just about every time, and was very tasty. Our favorites were the Gourmet Pub and the Vida Garden Grill who was very accommodating in fulfilling a special dinner request before our departure. Both had an eclectic assortment of dishes, but all the restaurants were good. We were also very impressed with the egg cook, Gloria, at the Arrecifes breakfast buffet. This property bills itself as being a Gourmet Inclusive. Surprisingly, we didn't see too many higher end food choices, such as various steak cuts, or lamb (except for one leg of lamb dish), or crab or lobster included with your stay. At just about all of our other resorts, we very readily got steak or lamb or lobster whenever we wanted. However, a lobster surf and turf meal or a NY Steak or prime rib would cost an extra 400 pesos (about $28 US). THE POOL AND BEACH: Unfortunately, this topic is a sticky wicket for us. There were 3 main, but smallish pools throughout the resort; an activity pool, a quiet pool, and a premium pools for premium guests. We are pool people, but we couldn't take advantage of any of them! While we love being in sunny climes, we hate not having shade to protect our skin. That means we want some cover like umbrellas, substantial coverage of canopies/thatch roofs, or even natural foliage. Umbrellas were not available in the entire resort and none of the pools had any covered canopy beds - at best, some of the pools had pergola type beds that had some lacy curtain which provided no sun coverage. The premium pool consisted of lounge chairs only, the quiet pool had pergolas, and there was only a scant number of covered areas by the activity pool (which got nabbed before daybreak, it seemed). We would not recommend this resort for anyone that wants to avoid direct sun exposure. The beach area, while having some thatch-roof canopies, had many of those ‘reserved’ for members of their Exotic Club. We managed to score one of them for part of our stay, but that area of the beach, which extends through much of the resort, had a rock wall preventing bathers from entering the ocean. There was only a small stretch of beach that had both covered canopies and access to the water. It was fairly far from our room, and always packed, so we opted not to go there. One other pet peeve – they only allowed 1 towel per guest at any one time! If you needed to get or change your towel, you had to go to one of the concierge areas to do that, and only between the hours of 8 – 5, when the concierges are on duty. One towel per guest – really?? OTHER AMENITIES: The gym was fairly well equipped, but the machines didn't quite fit the room. A Universal couldn't be used because of its proximity to a treadmill. Their nightly shows were pretty standard resort fare, but decent. And my spa service was very professional, but pricey. DO get the total cost of the service up front. I was blindsided with an unexpected service charge (and tax) afterwards. Most resorts build in these costs up front, so the guest knows the total price before committing. An observation – the resort was quite full, but there did not seem to be enough staff or servers to deal with the crowds. In one instance, we asked for coffee after our meal, and were told to go to the coffee machine outside to get it. At another instance, we asked for hot milk, and were told there wasn't any (huh?). And for 3 out of the 7 breakfasts we had at the Buffet restaurant, bananas were not available until later in the morning, though they were on the grounds. It seemed like they opened before preparations were completed. However, when we asked for bananas, they went and got them. There was also an instance where I changed my mind about the entree BEFORE it was prepared, and got a hesitant ‘OK’ and an eye roll. Plus, we missed not having an indoor Buffet for dinner or lunch where there are lots of fixings for salad and a good variety of different foods in one place. In summary, while there were some critiques from our personal perspective, it’s a high-end resort with great tasting food, good service and superior accommodations all in a beautiful tropical setting. Most guests would have an excellent vacation experience if they chose the El Dorado Seaside Suites.More

fifibubba, New York City, New York

Incredible Honeymoon!!!!!

Incredible, just incredible! My wife and I had our honeymoon here for two weeks over Christmas and New Years 2014 and it was so good it has practically ruined all other holidays for us!! We were treated very well on arrival with some champagne and nibbles and we were shown to our rooms shortly after. I forget the room type we had but it was upgraded as part of our honeymoon package. The only negative aspect to our stay was that we had contend for our honeymoon extras (this included a romantic breakfast in bed, a private meal for 2 at one of the pavillions, a room upgrade and a massage) however we raised this with our Thomson holiday rep and she managed to sort it out for us. The hotel offers a concierge service where lots of staff are stationed around the hotel to deal with any requests or issues which I found very helpful. The room itself was very spacious and felt very luxurious. The mini-bar was well topped up each day and we were amused by the different towel art that we would find after the cleaners had visited. The hotel grounds are very well kept and are constantly being maintained or cleaned. The staff always say hello as you walk past and everyone is so friendly. The restaurants are all incredible and offer a great variety and high quality of food as well. Our favourite was the Mexican restaurant and we were very pleased with the level of service that each restaurant provided. It was never difficult to find space and we never felt deprived! The spa is a very short walk from the hotel and we had the most incredible golden spritual massage, easily the best massage we ever had. The steam rooms and mud room are good too, we felt thoroughly spoilt! The beach is nice although we burn easily so we didn't spent lots of time in the sun (we are british after all....) and there were plenty of sunbeds. It's a lovely view and there are plenty of opportunities for kayaking and snorkelling too. There's lots to do for excursions. During our stay we visited Xcaret, Xel-Ha, Coco Bongo's on New Years Eve (amazing!), Chichen Itza and a sunset cruise in Cancun on Christmas Day. These were all amazing but there's a lot more on offer as well so you won't be bored at all. This was an absolutely perfect destination for our honeymoon and I would easily recommend it to other honeymooners or couples. I don't think we saw any children around which is what we were after so it's good on that front too! It was expensive but so worth it. Holiday of a lifetime!More

eprice2014, Loughborough, United Kingdom

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