El Dorado Seaside Suites by Karisma  

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When you're welcomed by a glass of Champagne, you know you're in for something special. And that's where beachfront El Dorado Seaside Suites excels. We're talking luxurious touches like butler service on the shorefront, his 'n' hers spa treatments, and four-poster daybeds on the sand. The main swimming pool takes centre-stage, weaving through the hotel, passing paved sun terraces, comfy loungers and thatched parasols along the way. Factor in three swim-up bars and you've got a first-class pool scene. In terms of your own private space, there's a choice of luxurious Junior suites. They all feature private whirlpool baths, outdoor showers and plasma TVs. Some rooms even have access to a lazy river, so you can take a dip whenever you fancy. When it comes to dining, the hotel goes down the Gourmet All Inclusive route. It means you've got seven à la carte restaurants to choose from. And it all comes courtesy of top international chefs. In fact, the All Inclusive offering here is so highly regarded, it's been endorsed by travel industry experts.

TripAdvisor rating

Based on 4022 reviews

  • Official Rating
  • 26Buildings
  • 378Rooms
  • 1Lift
  • Floors: 3 in main block, 6 in Premier block

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.  Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.  Daytime snacks.

Facilities► View all

Daytime activities

Including various games, sports, trivia, live music, aerobics and a kayak tour.

La Caretta Mexican à la carte restaurant

Try the local cuisine and opt for a traditional Mexican dish.

Klay Talay Asian restaurant

This place has a menu that serves up Thai, Japanese, Chinese and Vietnamese food.

Rooms ► View all

beachfront junior suite

Beachfront Jacuzzi® junior suites sleep 2 with a king-size or 2 double beds, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker. These rooms are set in the tropical gardens next to the beach with a garden view.

jacuzzi® junior suite

Jacuzzi® junior suite sleeps 2 with a king-size or 2 double beds, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker.

TripAdvisor Reviews Show more reviews »

Great Vacation, Excellent Resort

Hi, me and my wife stayed here for 5 nights(4/10-4/15) and we had an excellent experience. Please note that there are sunscreens left overs(from previous visitors) at all the personal concierges free of charge. The restaurants were great and the service was great. We had breakfast either at Vida(a la carte) or on the beach(buffet)same as BBQ place for lunch). There is a construction going on right now at the BBQ place on the beach, but is not of a big noise problem. We stayed at a beachfront jacuzzi suite (3401) and we loved it. The rooms are very humid, so your AC has to be on all the time to prevent humidity. We turned it off when we got to the room, and did not turn it on for 2 days and that was a mistake, because anything you wash in the room can't dry out whatsoever and the room gets to stink too. The room was at the south end of the resort and it was very quiet(20 steps from the sand). The activities are great, we played volleyball and kayaked. You can be active or you can lay on a bed or cabana all day long. The service at the bars was fast. The whole resort is exceptionally clean and well maintained. You can walk on the beach all the way to the other end on the beach(15-20 min) and you can see the other resort there(The sand there was amazing). The entertainment team was excellent(Cesar, Diego, Ingrid and Jaya). We book two trips through the activity center on the beach(Xplor(tickets and taxi) and Tulum(taxi only) and everything was perfect. There wasn't too much of a night life at the resort. There couple of good night shows(Fire, Michael Jackson and the Circus were great). We didn't really want to wait for the DJ to show up on the beach at 11:30pm every night), we would prefer to have the DJ right after the shows. Overall we had a great experience and we are planning our return already.More

Kristov82, Citrus Heights, California

amazing honeymoon

we have just returned from a 10 day stay at the Eldorado seaside suites. we booked a swim up suite and had the honeymoon package. we received a candlelit meal on the beach. breakfast in bed and a massage for two. The room was stunning, the mini bar was restocked every day, we had a huge bed, and our very own huge Jacuzzi bath tub along with loungers and our own swim up pool. we used this every day, especially around 3pm after a day at the beach it was nice to come back and relax. The food at Eldorado is out of this world. we didn't have to book, and all the food is a la carte. our favourite was the Italian and the garden grill, although you wont be disappointed with any of the restaurants. The staff cannot do enough for you, it is the best service we have ever experienced. we would recommend to all this amazing hotel!More

hart_22, Leeds, United Kingdom

Awesome honeymoon

My new husband will likely write a review as well,we had an eight day stay just got back last week it was our honeymoon and although check in seemed a bit slow our stay was amazing,loved the food at all the restaurants and our candlelit dinner on the beach the waiter and food was great drinks were great beach was amazing everyone at the resort was friendly the spa and the couples massage were wonderful we had an awesome honeymoon many great memories wish we could go back with our children as we are planning a family vacation in a few months and this resort is adults only,thanks EDSS for a memorable honeymoon More

HarleyM14, Peterborough, Canada

Hit and Miss!

HIT AND MISS We stayed for the second time at this resort from Mar 12 -23 as now Exotic Presidential Members. We stayed the first night in room 1404 a beach front royal swim out and moved for our duration to room 2002 a beach front royal suite. A new building with premium suites and a few new restaurants have been opened since our first stay. The original spa has moved to a new building closer to the highway where a new lobby is under construction and scheduled to open in May. The grounds have matured very nicely. I chose this resort, in the Karisma chain for the snorkeling as the reef is close. The new 6 story building is very different from the original resort and does not blend in well. The rooms are very modern and large, but the swim outs are noisy and lack privacy. A good view of the ocean and privacy can be had above floors 4. The presidential rooms are the same except for butler service and upgraded amenities in your room. The two private presidential at each end of this pool are lacking the privacy that the cost demands. There is a lunch bar across from the swim up rooms and pool, that we loved to eat at. The original rooms in all categories are, as always, very nice. Our rooms at the presidential level were not up to Eldorada Royale or Maroma standard. The rooms were small, very nice, but dated. So nice to be close to the ocean, but noisy as they are also very close to the activities pool. If you are a light and early sleeper, do not stay in section 25 as it by the night bar. Section 35 through 41 are the original swim ups and are wonderful. Breakfast is offered at five locations and we chose the Sandwicherie and Arrecifes mostly. Lunch was a problem even though there are five locations to eat. The resort was full and the Beach BBQ and the Sandwicherie are the most popular. I was really offended to ask to wait a full 1/2 hour to eat at the Sandwicherie and the Beach BBQ was also very busy. The others were fine, but not our favorites. Dinner was wonderful at all, but felt a little rushed at the Gourmet pub with a strange menu for a five star resort. The butler service available to Exotic Presidential members was not up to standard. Service was well intended, but so hit and miss. Our butlers seemed out of focus and since this is our first presidential service we also were at odds to figure this out. Crystal Sandy, the Exotic rep. seemed nice but overwhelmed. The resort was full, but for us Exotic members that have paid so much money, you have to provide us with an above premium service. The southern sandy part of the beach have more chaises and day beds to accommodate the new Beach barbeque, which is located on the best beach area. This makes for a very busy and not too private area. Also they have extended the same further to the south in a very half hazard manor. The northern beach has workers breaking up rocks in the ocean, making new rock bags, all to hopefully make this as nice as the southern. It seems that they have expanded this resort without a solid plan to accommodate the extra people. Extra room on the beach and more restaurants is just not working, especially when this resort is full. For us, as Exotic Presidential members, this is our last choice in the Karisma chain of hotels. We look forward to coming back when you have are ready for us.More

obob, edmonton

A fantastic six-day vacation

I cannot say enough about what a fantastic time we had on our vacation. My boyfriend and I have not taken a vacation in over two years, and were both at the end of our ropes. We booked this trip through CheapCaribbean for a 5-night, 6-day stay. From the time we arrived at JFK to the time we arrived back at JFK, we experienced little less than absolute delight. We took a shared transfer to the hotel, which was about an hour and ten minutes long; we had to drop off another couple prior to arriving at ours. Some balk at the time spent on the transfer, but we arrived in Cancun at just about 10:00am, and were promptly given a couple of Dos Equis to welcome us. The drive was a pleasure, and it was nice to unwind a bit after the early morning flight and begin to take in the scenery. When we arrived at the beautiful resort, we could tell right away that the security was strict, and we would be staying in a safe location. Our bags were taken from the van, and we were provided with champagne and cool towels while we checked in. Edgar was the gentleman who checked us in and was able to upgrade us to a premium suite. (THANK YOU!!) By the time we were all checked in, it was about 12:30 and our room was not yet ready, so they held our luggage while we checked out the beach and property. The resort is fairly small, so it only takes 15-20 minutes to get around the whole place. We thought that was wonderful. We went and laid on a beach bed, and then checked out one of the swim up pools towards the center of the resort. Both were tranquil, and not packed to capacity. When we were ready to go to the room, we were brought to the suite on a golf cart, and then our luggage was carried up to the room. We were so shocked at the scenery. On the back balcony all you could see was jungle. We thought this would be the view from our room, so we were completely floored when our room was opened and we had a fantastic view of the ocean and all of the palm trees on the property below. You could also see the swim up bar right below. This closes at 6:00pm I believe, so it is not noisy when you are ready to go to bed. (Top floor of the premium suites) The food: We very much enjoyed the food and were given ample selections every night. The dishes are small, but the resort is all-inclusive, so order to your hearts content! Our favorite was the Italian restaurant, but I have nothing negative to say about any of them, except the pub. This is a new restaurant, and I think they are trying to hype it up by requiring reservations. We went at 9:00, since we're late diners, and there was no one in there. They are pretty strict about only letting you order one appetizer and one entree plus dessert. The fish and chips and mac and cheese were excellent and so was the brownie sundae. Mexican, we had the lobster quesadillas as an app, and I had the beef tacos. Both were great. (I wish there was more!!) They also give chips and a few dips. Italian, we went twice, because we enjoyed so much. My favorite dish was the lasagna bolognese, it was fantastic, and I know that I make a great lasagna! Klay Talay was the Asian restaurant. It is much lighter than New York Chinese food, and very delicious. I was eating sushi by the handful, and I am NOT a sushi eater. The fried rice was superb as well. We did not go to Vida Garden Grill at all, but we would have if we stayed another night. For breakfast, we went to one of the buffets each morning, and enjoyed each thoroughly. There is a vast selection of fruits, pastries, breads, an omelette station and several hot dishes each day. For lunch we always went to the BBQ. There is a new theme each day of the week and it is a very nice way to break up the day of laying on the beach. Room service, fairly quick, and available at no additional charge 24/7. GET THE FRIED CHICKEN BURRITO-- YUMM!! Drinks: We found that drinks were a bit on the weak side, but requesting them "FUERTA!" gave a great cocktail with good liquor. Some of the white wines were atrocious, but if you don't like it, ask for a different one. No one ever gave me a hard time with that. I heard about asking for the GI wine list, but I never found this necessary. Everyone on the property was extremely friendly, and we made a bunch of buddies. The staff all said hola every time we walked by. It was wonderful to have a personal concierge close by to answer any questions we had. The customer service was top notch. Beaches were beautiful and well maintained, as were the pool areas. The "negatives" were that you can only have two towels out at a time, and I love lobster, and would have loved to see more of it. (I know, I know, it's expensive and available as an upgrade) I highly recommend this resort. We have already decided that we won't waste our money trying any other resorts.More

salley h, Brooklyn, New York

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