Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.
This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.
TripAdvisor Traveller Rating
Based On 2751 reviews
4 Star Plus
Unbeatable value holidays
- Wide range of destinations
- Opt-in extras like transfers
- Fantastic value for money
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Jetlag-busting flights on the spacious Dreamliner
- Enjoy complimentary drinks
- Extras for Premium Club guests including UK airport lounge from 1st May
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Breakfast, lunch and dinner at all restaurants - some require reservations. Selected branded and local-brand alcohol, soft drinks, minibar. Snacks at set times.
Facilities ► View all
A full size concert, sports and entertainment venue.
This place offers gourmet Mexican in the evening. You'll need to make a reservation at reception and there's a smart dress code.
The main pool's huge and surrounded by palm trees, sunbeds and sea views.
Rooms► View all
deluxe double room with sea view
Deluxe double room sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
double room with sea view
Double room with sea view sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
TripAdvisor Reviews Show more reviews »
STAY AWAY FROM THIS HOTEL- WORST ROOM MANAGEMENT
WATCH THIS HOTEL. We reserve and PAID FOR OCEAN VIEW. When we arrive there was NO OCEAN VIEW ROOMS AVAILABLE. But they promised next morning to change us. WE DID NOT GET IT UNTIL 3:00PM. The Front Desk supervisor has NO IDEA OF MANAGEMENT of a Hotel. They OVERBOOK to get your money and then They DO NOT DELIVER. DO NOT LET THEM FOOL YOU. Stay some place else. This Hotel is Obsolete. The Shower spout fall off due to RUST. There is NO Modern Management. The Hotel Management is Management by CRISIS TYPE. There is no adequate MAINTENANCE planning. The employees are over worked. This is NOT a Hotel I would recommend to my Family. Stay away from this Hotel. You will NOT regret this recommendation. VERY DISSATISFIED GUESTMore
Robert H, Overland Park, Kansas
grand not so grand
Terrible resort,no beach towels for 4 days,no blenders at many bars, horrible rum and diet coke drinks,no bath towels in your room,old ancient safe that u pay 7 dollars a day.food that's another thing, cold eggs,no bacon except at the vip restaurant, which was stone cold,could only get a bottle of water at the vip restaurant .no lounge chairs available at the pool,unless you got up at 6 am to hords the chairs,no bar close to the beach,you need to walk a good quarter mile to get a drink by time you walked back to the beach you had to turn around and go get another.broken beach chairs,asked for king size bed the room had 2 doubles ,I don't sleep on one at home,what a disappointment, will never return spent a lot of money to go and not very impressed. Time share people all over the resort.we were there February 10 till 17 drunk kids yelling in the hallways at 2 o'clock in the morning no respect for guests,never got one good night's sleep.2 beer,2 bottles of water if you are lucky,2 cans of pop,no snacks when asked they looked at us like we were out to lunch.in regards to the food my husband and I had come to the conclusion that in Canada we eat food way to hot !More
Debbie H, Daysland, Alberta, Canada
My family and I have stayed at Grand Oasis Cancun 4 times in the past.WE just returned 2-28-2015. Had to pay $7.00 a day for key to the safe in the room. Most of the restaurants had to pay extra to eat at. Good luck on getting a fresh towel at the pool. The VIP lounge had the best staff. The alcohol was cheap, had to pay extra for name brand.No bar at the beach. The rooms were small and very loud.More
Stayed at "The Pyramid at the Grand Oasis"
We stayed at the Pyramid at the Grand Oasis for 9 nights recently and overall we were very satisfied with our vacation. In a nutshell, the positive aspects: - Good a la carte restaurants, especially the White Box and Careyes (Julio is was an excellent waiter at the Careyes and made our dinners there even better!) -Clean, comfortable room. Overall very clean resort. -Beautiful pool and setup. -Kind, attentive staff. -Yoga and pilates with beach view was a great addition for us. Some points that need improvement: -The feeling of cutting corners (i.e. Bartenders are alone at the bars and have to wash the glasses themselves and prepare drinks resulting in long wait times) -Drinks served on the beach come without straws, kind of bizarre for mixed cocktails. -Wait times at buffet restaurant (We had to wait up to 20 minutes one time) -Impossible to get chairs on the beach if you arrive anytime after 7a.m. for the Sian Kaan club. Same can be said for poolside lounge chairs. The Pyramid is between the Grand Oasis and the Oasis (which is a party resort). I would strongly recommend the Pyramid, but cannot say the same for the 2 others. The beach is also gorgeous! Hope this helps. (-:More
DO NOT BOOK GRAND OASIS PALM
If your planning a vacation for relaxing, pleasure and to be stress free DO NOT BOOK THIS HOTEL. Check in took 3 hours for unknown reasons. Front desk staff were rude, unhelpful. need training in customer service. Traveled with a party of 9 guest. One day a staff member raised his voice and pointed his finger in my adult daughter face. A big no-no. Room assignments were given months ahead of time and they did not have it together, spent 2 days literally working on that. Told the 3rd day all is fine. Dinner reservation were completely wrong every night. All Inclusive is not all inclusive as the bars charged for certain drinks. Charged for lobsters dinner which was included. On checking out had to pay for a entire room stay (5 nights) as the front desk said they "lost" the paperwork. Had to pay it or miss the flight. Grand Oasis is all about the $$$ and not service which you already paid for. If you book this hotel bring a BANK VAULT with you as you will be paying for plenty when checking out. Missing items in rooms/poor towel service/poor management team/food is food nothing special/dripping water from ceilings/most staff members rude unless you wave $$$. Book at your own riskMore
Herb310, Atlanta, Georgia
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