Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.
This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.
TripAdvisor Traveller Rating
Based On 2936 reviews
4 Star Plus
Unbeatable value holidays
- Wide range of destinations
- Opt-in extras like transfers
- Fantastic value for money
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Breakfast, lunch and dinner at all restaurants - some require reservations. Selected branded and local-brand alcohol, soft drinks, minibar. Snacks at set times.
Facilities ► View all
A full size concert, sports and entertainment venue.
This place offers gourmet Mexican in the evening. You'll need to make a reservation at reception and there's a smart dress code.
The main pool's huge and surrounded by palm trees, sunbeds and sea views.
Rooms► View all
deluxe double room with sea view
Deluxe double room sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
double room with sea view
Double room with sea view sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
TripAdvisor Reviews Show more reviews »
Not what we were expecting!
Stayed 5 nights here after spending 2 weeks travelling around Mexico and what a shock! Cancun isn't what we we're expecting unfortunately, you're not in Mexico anymore, felt very much like America. Unfortunately we went during spring break, and even though we weren't there for spring break and from Australia we had to pay an extra approx 1000 Mexican pesos upon arrival (which we had never been told about) as we are 24, we were not happy at all! The food was average, service okay and the hotel rooms were fine. The beach is small, shallow and cordoned off, nothing compared to Australian beaches! Would not recommend to go to Cancun, let alone stay here. Oh and don't get the wifi, i think we payed $30USD for 5 days, and it didn't work in our room let alone in the lobby, very very poor.More
Sparklebaby1, Sydney, Australia
Stay away from the word OASIS
I was on vacation from April 4 to April 11 at the grand oasis it was the worst vacation ever first thing our toilet didn't workI had to call the front desk to fix the toilet every day but they couldn't fix it they would send a plumber he would fix it for the time being but as soon as u flush it . it would flood again. For the whole week we stayed at grand oasis we had no towels. For towels we had to call the front desk every time sometimes we got told that we have no towels and sometimes no answer. One time we got locked out of her room and we had to wait two hours before we could get it. This resort does not care how you feel. They said they're so busy they can't make everyone happy. Please stay away from this resort they will take you for your moneyMore
nav g, Surrey, Canada
The overall customer service during our stay at grand oasis wasn't very well. It could be that we were there during the Americans spring break. However Juan at the hippie chic restaurant alongside the beach went above and beyond our needs . We enjoyed several meals at this restaurant as we were treated with great service. I liked that this restaurant had regulations on the clothing attire to make a more classy environment . Well done Juan ! - Tess:)More
The Pyramid of Grand Oasis Cancun
NOTE That this review is on The Pyramid, of the Oasis Resort Family. It is located between Oasis Cancun and Grand Oasis Cancun. After a much disappointing arrival at Oasis Cancun, where we had to stay for 2 nights, we moved to The Pyramid, which has completely different decor than the other two. If you were to stay here, you should have access to the amenities of the other two. Of course we never went back to Oasis Cancun, but the Grand Oasis Cancun has excellent Japanese Restaurant and Grill Restaurant which met our higher standards of service and food. The Pyramid- accommodation was comfortable, clean and always serviced twice a day. Excellent evening shows at the atrium which were better than some of the 5 star resorts we have stayed in the Caribbean in the past. There are multiple evening shows at the lounge as well where you can enjoy more wine or coffee before turning in for the night. Our experience with the SPA was great as well. We had full access of all the restaurants and amenities and if you want to try out all their great services, make sure you take the "all access" bracelet. Otherwise, you will be turned away. When booking, clarify which restaurants you will have access to with the all inclusive. My family loved the restaurants and we most enjoyed the The White Box (gastrobar), Cocoa Grill and Seafood close to the beach. We also liked the Japanese restaurant as well as the snack services. When booking, you will find it under Grand Oasis Cancun and look under other room availabilities. The pool was kept clean at all times and we liked the fact that we had access to Beach Canopy Beds at the beach as well as by the pool. The Pyramid was expensive but with the service, accommodation, and fine dining experience, it was worth it.More
TravelAppraiser, Winnipeg, Canada
One night was enough
We got delayed by Air Canada on our last day in the Maya Riviera. We were loaded up and shipped to this hotel for an overnight stay. Not only was it March Break somewhere and every young person that could afford it was there, drinking in the sun with no security to control the crowds but how does a hotel accommodate 3 bus loads of people during what is obviously the busiest time for them. That should put up a red flag right there. Plus there was a huge stage on the beach with music blaring and the DJ certainly liked to bellow out the swear words over the PA system, which is fine if there weren't so many children around the pools with their parents who couldn't help but hear. Anyway, the place is very large. We were fortunate that we got a room in the upscale building where the check in was. Nice room. Modern and updated. Quiet. No complaints. (Except for the peacocks, crowing like roosters at 4 in the morning) I heard from other people that they were in the party building, they never got a wink of sleep, plus their rooms where old and tired. I never saw them so I can't say. I found that everything seemed to be extra. Wifi, some of the buffet restaurants, a house wine in our previous hotel is extra at this one, etc. There was one lovely young man who was on door service at the main bar in the lobby that took the time and offered to show us around. Wish I could remember his name. He received a big tip. The first restaurant we went into we didn't even get acknowledged let alone served. They walked all around us so we left. The beach is nice. White sand, big waves not too crowded when we were there. The food is awful. The buffet we were allowed in was horrible. No selection, overcooked food. The breakfast buffet at the lobby bar was no better. So if you want to take a chance and head there, unless you are into the party scene, be prepared for awful service, horrible food and depending on how well you impress the reservation people, you may end up in a tired noisy room. I definitely wouldn't go there on a vacation. There are too many better places to go.More
Weatherwatcher2014, Peterborough, Canada
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