The adults-only Royalton Cayo Santa Maria is just steps away from one of Cuba’s best-looking beaches.
This hotel has one of the best postcodes around. Not only does it sidle up next to a powder-soft stretch of sand, but it’s also just five minutes’ walk from the main square with its shops, bars and restaurants.
The property is designed to fit in well with its tropical surroundings. Two-storey buildings are decorated with mahogany wood, vaulted ceilings and four-poster beds.
TripAdvisor Traveller Rating
Based On 3082 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
El Mojito bar
This place has a prime spot on the beachfront offering an impressive menu of local and international drinks and cocktails.
2 outdoor pools
Each lined with a terrace dotted with palms. There are in-water loungers to enjoy, too.
Eggsellence buffet and à la carte restaurant
With a wide selection of international dishes to choose from.
Rooms ► View all
Junior Suite with Balcony or Terrace
Junior suites have a king-size bed, shower, TV, tea and coffee facilities and a balcony or terrace.
TripAdvisor Reviews Show more reviews »
We spent 2 weeks last March in the oceanview suite. The room Had a great ocean view. Food was good for first week
Second week food was not near a 5 star rating. Even a 4 star for cuba! Been to Cuba many times. The beach was always bust like Veradera which isn't what I prefer. The beach is shared by many resorts. It was a nice sandy beach. But we have decided to go elsewhere this winter.More
First time at a Royalton
This is the second time I have been to Santa Clara. I had stayed at the Melia Cayo Santa Maria. It was an amazing experience and had no complaints. Based on other reviews, The Royalton was ranked HIGHER than the Melia. The first point I want to bring up; the food. Now, I know it's Cuba, and the food is never really good, but this was the first time that I actually had a terrible experience. There was no variety in the food we could have (buffet style as most Cuban resorts) and whatever the resort did have, it wasn't nearly eatable. I'm allergic to pork and don't eat seafood and that is all they had on the menu. I tried the chicken one night and it was super stale and over cooked. The resort was missing that Cuban vibe - we wanted authentic Cuban food. We had to threaten to leave the resort before the cook decided to make us a separate Cuban plate. The description of the hotel mentioned that there were specialty restaurants - there weren't. The waiters were very slow (we didn't get our food before half an hour after ordering) and often forgot our orders. Next topic: entertainment. I have never been to a resort that had little to NO entertainment. I had to practically beg the crew to play some hip and exciting music. During the entire week, I think there were 3 games. The days are very long and very boring without good music and entertainment. The evening shows were very short and there wasn't enough space for everyone to see it. Another aspect that made my stay unpleasant was the mosquito situation. I understand that the location and time of year has a lot to do with it - but the resort wasn't taking higher measures to keep them away. The truck with the repellant came around twice a day. I've been to resorts that had someone come around once an hour. Very unpleasant to not be able to stay outside and enjoy the night due to being eaten alive by mosquitoes. We couldn't even enjoy a walk to the Gaviota Plaza due to the mosquitoes - extremely unpleasant. Although there was a lot of bad, we still had some good times. My sister's Butler Alexis was incredible. He took care of my boyfriend and I extremely well, even though we weren't his responsibility. He went above and beyond to make sure we were somewhat happy. Naila at the Senses Restaurant also went above and beyond to make sure we were always well served. And lastly, Liz and Yuri from the entertainment team were excellent! Even though the resort didn't allow much entertainment, they always came around to make sure we were okay. They took the time to hang with us and make us laugh. They honestly made our days at the pool much better. If you want a beautiful resort and an amazing beach, this hotel is it - but do not expect anything else to be extraordinaryMore
BEST PLACE WERE YOU CAN TAKE REST ,hotel is a very conform quality in service transport inside hotel is very accurate me plan is go back by the end this year restaurant , bar,,,,, all the employs love the jobs by due if you want the best "mojito" ask for el "flaco de la vigia"More
Tony V, 34530
FIRST TIME VISIT TO ROYALTON CAYO SANTA MARIA
Overall experience was very good. The staff was very friendly...butlers, waiters and management. They went out of their way to accommodate you. The resort was well maintained. The rooms were well kept and very spacious. The beach was breathtaking...one of the most beautiful beaches my wife and I have been to. The food was good...did not get sick! Will definitely consider coming back again. I would like to thank Riccardo Merlo for his professionalism and his availability. It was truly a pleasure! Alfredo (Toronto)More
Royalton = Sunwing
Let's start this review with the fact this resort is a Blue Diamond resort owned in part by Sunwing. One group while we were at the resort was 6 hours late leaving and nobody from Sunwing could offer the group an explanation or update. They had to buy internet cards to find out what was going on. The group coming in 6 hours late was offered $75 towards an outing. This explains why Sunwing is the only Canadian carrier that flies to this resort. Buyer beware. That being said, you can see by the sign when you enter this resort that this is a luxury resort. Merriam Webster defines luxury as "a condition of abundance or great ease and comfort". That being said - this is not our first time in Cuba and not our first time at a Royalton resort. This resort has the common denominator with other resorts in that it makes Cuba a great place to visit. The people and the beaches. POSITIVE: - Great beach - Small resort, no kids - Beach bar service, no need to get out of your chair to get a drink - Great butler service and some of the best people you can meet are here NEGATIVE - Mosquitos (Bring loads of repellent) - Half the items on the menu are not available - Snack bar menu after hours is pathetic, might as well bring your own food. - No condiments at the snack bar - try eating a hamburger dry - No buffet at lunch or supper - stuck with the menu and it isn't all that great. - Food sucks worst than any other resort I have been too. At least at a buffet you can choose your food (variety). This place serves rubber chicken. - Understaffed at meals, lunch takes 2 hours to do. Sometimes we do not even get what we ordered or we don't get served at all. Not the servers fault - not enough staff. - No entertainment facility, all entertainment is in the lobby. - No tennis court - The entertainment crew is a joke! They run around the resort messaging their friends feet for tips. Been to 3 star resorts with better entertainment crews. Not going back to this resort.More
Things To Do View all »
There are several dolphinariums in Cuba, but you’ll find the largest in Cayo Ensenachos, which is a 15-minute drive fromCayo…View details »
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally