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Just back from the Clubhotel Riu Tikida Palmeraie, and there's a couple points worth knowing, though they may be positive or negative depending on your needs:
This is a big hotel and busy, no beach, so everyone congregates around the pool. Its a good size pool, but still sunbeds are three deep in rows around the pool, then a walkway, then more rows of sunbeds. Still, if you want a sunbed, you need to be up by 7am latest to lay your claim (not very relaxing.)
Next, there are a lot of smokers (that may be positive or negative, but as I said worth knowing.) Smoking is at all outside areas (sunbeds / outside dining) plus the lobby (which is the only area for (poor) internet connection.)
Evening shows start at 9.45pm, disappointing if the kids want to see something as its just too late for them after a day in the sun.
Finally, we booked the interconnecting bedrooms, but it really wasn't worth the extra money. They are basically two rooms next to each other, with a third door outside enclosing them and creating a hall area. This would be a good design if it were used properly (i.e. disabling the two internal doors and just using the external one,) but that's not how they're used. Basically, the third door is redundant and open, and keys are needed to come in and out of each room separately. (So no different to two rooms in the same hall.)
Good holiday, friendly staff, particularly the entertainment guys were lovely with the kids, but wouldn't return.
We arrived late on Monday evening (8th July) to find that the restaurant had been kept open for our arrival which was a lovely surprise. We were then given a beautiful room overlooking the pool (request one of these if possible as they by far have the best views) and early in the morning and also as the sun sets you can see the Atlas mountains in the distance. The pool is huge and although the resort was packed for the time we were there, there was always space for sunbeds and plenty of room in the pool. The staff as in most Riu hotels were great and couldn't do enough for you and the entertainment team were always energetic and great at getting people involved even though it was Ramadan.
However, there were a couple of things that do not make this a Thomson Platinum Hotel.
Firstly the food. The food seems to be great the first few days with lots of choice, but when you get bored of trying new food then the only safe choice is pizza and chips. Further to this the food gave my partner food poisoning and the hotel wanted 500 Dirham to see a Doctor. We decided against this and just paid for a flight home early as the food was not up to scratch and the beds are EXTREMELY uncomfortable.
The hotel is very well kept but as we have visited Thomson Platinum Hotels before, this does not measure up. This is a very family friendly hotel but mainly filled with couples which ticks the right boxes for a Thomson Platinum Hotel however the facilities we felt were not enough and with the sunbed breaking every five minutes along with the hair dryer in the room and the uncomfortable beds I would not rate this as a Platinum resort.
Marrakech is an eye opener, you should definitely go and visit on one of the cooler days and see the Souks and experience a whole different culture. This wasn't an experience we particularly enjoyed as all the stalls were just selling 'knock-offs' and once you have seen one, you have seen them all but the spices and Moroccan clothes stalls are very nice. We booked onto the Thomson excursion '4X4 Atlas Mountain Adventure' I'm not sure what we were expecting but by no means was it an adventure, we sat in a 4X4 all day in silence with a driver who didn't speak a word of English and expected a tip at the end, stopping every half hour or so to take pictures.
So overall we had a good time but have many disappointments, but this is not in our opinion a Platinum resort but certainly a 4* hotel.
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