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Thomson Holidays - Hotel Reviews of the Resta Reef Resort



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Resta Reef Resort

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hated it.....although staff very nice

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What to expect

Room Comfort
 
Location
 
Food
 
Cleanliness
 
Overall
 

Writing on 22/04/2013 Anonymous  from Essex said...

we missed our flight due to accident on the M25 Thomson helpdesk was very unhelpful We managed to book a flight to Egypt (through no help from Thomson) but our travelling took us 48 hours, when we got to the resort, the room was in very bad quality, the towel rail was hanging off of the wall, the shower was in poor condition, I did mention this to the rep, the towel rail was put back, but the shower (I had to clean the shower head to get it working properly) there was filer marks where they had replace the towel rail and shower grip previously! the mirror had stains all over it! I have photo evidence of this all!! the aircon was so noisy we couldn't have it on during the night because we couldn't sleep, but couldn't sleep because of heat. Entertainment was a disco? in the middle of no where that is not good, it took us 2 days to get there, so having 5 days left, we couldn't be bothered, I have filled out a complaint on line with you, but have heard nothing! all in all, we really had a bad experience and if it wasn't for the weather I honestly think we would have gone straight back home!!! I am really dispointed in Thomsons, I was told that even the basic of Thomsons rooms were nice? but not looking like cowboy Joe had been in!

Review based on a trip in August 2013


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