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This was my first time at Riu Palace Algarve. The hotel was superb and the food was excellent. I have no complaints at all. The hotel was spotless and the rooms were spacious, clean with air conditioning and a ceiling fan (which were very welcomed due to the lovely sun). Food in an evening is bufet style or table service and both were excellent. The staff were on hand 24/7 and the two Thomson reps were outstanding. Its a short walk to the beach but well worth it. I would definitely recommend Riu Palace to friends and family. The only complaint i have is that i had to come home. Well done Riu Palace and Thomson. Keep up the good work. Will definitely be going back.
we stayed at the riu palace april 29th -----may 9th and what a gret holiday it was ,from booking at the Thomson shop in Rochdale every thing was great,everything about the hotel is superb,everywhere is so clean, the rooms great,the pool area great, really nice gardens,the views terrific ,the food superb,the choice and quality excellent,and now the staff including the two thomson reps,really great,always smiling and ready to help if needed,if I had asked for the moom I think they would have tried to get it for me,obrigado to you all,I recomend this hotel to anybody who likes a touch of class, this holiday did more than what it said on the tin
One thing about holidays at Riu hotels is that you can be sure of a warm welcome. Not only this but you can be assured that the hotel will be immaculate and the service provided second to none. The food is varied and always hot. Although the location of the hotel is not perfect for some if you are looking for lots of entertainment and shops, it is convenient for trips to Albuferia and Vilamoura which are both close by. There is a fantastic beach which stretches for miles and a couple of smaller beaches a short walk from the hotel. The resort centre has a few shops and bars and a small beach. The entertainment in the evening was disappointing.
Olhos D agua is a small and basic resort but its ok. There is a little sandwich shop called Pae D agua, it does lovely fresh sandwiches at very reasonable prices. You will find it on the way through the small town towards the beach.
The Rui Palace is a great hotel with the exception of the food for evening meals, the standard was not that of a 4 Star hotel or that of other 4 star Rui hotels that I have stayed at.
However, the staff are very helpful and friendly and offer top class customer service
If you want nice resturants you must take a ten minute taxi ride to Villamoura, it is a beautiful marina filled with lots of resturants and bars. You must try the Mayflower which does great fish dishes and also try the chinese called Zu Yi, it does great food and has a fantastic location.
The thomson holidays and Rui Palace Hotel is a great team. The service we recieved from the staff of the Hotel was second to none. They was so helpful, nothing was to much for them. There take great pride in there standard of customer service. There were great. I would recommend that hotel to anyone. Lola and Wayne from Thomson was very cheerful and happy to help at anytime. That is how holiday advisors should be. Great Service.
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