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We have just returned from a fantastic holiday - can't fault the hotel at all. The entertainment team were great and there was always something happening. The only problem we had was the Thomson Rep - she didn't seem to be very experienced as we only asked her about 2 things and she gave us the wrong information twice.
Almost a perfect holiday for family of all ages the at the Proctur Aparthotel Vista Badia we stayed all inclusive the flight, food rooms and staff excellent the overall package really good...But beware thomsons new resort transfer system is all nations flights that arrive at simular times go on the same buses our coach park was a complete nightmare all nationalities trying to board the same buses it just didnt work planes from different parts europe landing and all trying to board same buses some nationalities dont seem to understand the need to join a queue and wait your turn arguments ensued it was 25 degrees with lots children crying and feeling sick our coach just couldnt take anymore luggage Ive never seen that before so you can imagine how long we were waiting for a bus to be completely loaded it took ages. We were platinum so the website stated( Oh yes it did) priority drop & Pickupp was impossible.. WHY ALL THIS DISRUPTION TO REDUCE OUR CARBON FOOTPRINT I DONT BELIEVE IT COSTCUTTING MORE LIKE. A GREAT HOLIDAY SPOILT BY BEING TREATED LIKE CATTLE. IF THIS IS THE FUTURE ITS NOT FOR ME, A REGULAR THOMSON CUSTOMER
We went for a family holiday to this hotel in Sa Coma. My wife and I with my 16 year old daughter and 5 year old son. The holiday was fantastic in EVERY way. The brochure was spot on with everything. The beach was a few minutes walk away (as per brochure). We were self catering as we had a really bad experience full board in a "truck stop" in Argassi, Zante a couple of years ago. The hotel restaurant looked really nice but we never used it. We chose to eat out every night. The food selection is fantastic with numerous bars and restaurants at hand. Prices on par with the UK. The hotel staff were VERY nice and MOST helpful in EVERY way. We requested a quiet room above ground level, these requests were granted. The room was cleaned and changed 6 times out of the 7 days. The AC was included, so no problems there. The safe was only a few euros. I left substantial amounts of euros and UK pounds in the safe, but NEVER felt threatened. The hotel had kids functions on every night which were really well done. The "Rocky Horror Show" being my favourite. It was a credit to all the cast. I expressed my views to the cast afterwards and congratulated them on a superb show. The pool area was really clean and there were ALWAYS sun loungers available no matter what time of the day we returned. The hotel does NOT tolerate every ones pet hate of certain people "reserving" sun loungers with throwing towels over them. (I have actually been involved with arguments in the past about this.) No problems here though with this selfish act. The ENTIRE resort is family orientated. NO FOOTBALL TOP WEARING LAGER LOUTS ANYWHERE!! I have never been to Spain or any of the Spanish islands before, but would most certainly go back to this resort and this very nice hotel.
I am a complete nightmare to please, but I had ABSOLUTELY NO ISSUES OR PROBLEMS WITH ANY PART OF THIS HOLIDAY.
You will not be disappointed or let down going on holiday here.
Submitted by JAMES REAP, FALKIRK, SCOTLAND.
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