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We loved this island as soon as we arrived - Thomsons certainly on the ball again! we were met at the airport by the team and whisked away to our hotel in no time. We were celebrating a birthday and a wedding anniversary and so we chose Reids Palace - to push to boat out. We were not dissapointed - we made no mention of our celebrations but the young lady on reception noted my date of birth and wished me happy birthday and said she had upgraded our room. We had a fabulous view of the sea and the harbour with the cruise ships coming and going. Very nice room
with lots of little extra touches to make you feel special - later a lovely vase of flowers and 2 bottles of champagne arrived - and so we had a really good start to our holiday. The staff at Reids certainly go the extra mile to make you feel comfortable and valued - everyone without exception
has a smile and a greeting for you and make an effort to remember your name! We opted for half
board - breakfast is just outstanding - anything and everything you could wish for and more.
Choice of dining for dinner - we tried all including the champagne buffet - again excellent with
lovely service. We opted to miss out on dinner in the hotel on one or two evenings and walked out
into town just to see what was on offer - again excellent choices from pizzas to chinese. We booked a few excursions and were so glad we did - we had 2 excellent tours of the island with very
impressive, entertaining and informative tour guides - Carla was one of the ladys - my husband for once was glad to sit back and enjoy someone else drive. Such a lovely and contrasting island.
This is only the second holiday we have booked with Thomsons and with hand on heart we can say
how impressed we are with every aspect of our holiday. The resort reps took care of everything -
and were there on the end of the phone if we needed them - and at the end of the holiday even
arranged for our luggage to be collected and a taxi to the airport - just as they promised they would - as they say Thomson do what they say on the tin. And so all in all we had a lovely holiday
in Madeira and we would return but maybe late april or early may as the weather was a little unpredictable in early March although we only had or or two showers and most days it was 20 ish.
This was a fairly last minute booking for us and although we did our homework on trip advisor we
went to Funchal with an open mind - and happy to say we made a good choice.
Excellent throughout from airport to hotel and back
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