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We enjoyed our stay in Menorca as the coastline and resort we stayed at was very relaxing and beautiful. The beach and sea were very clean and tidy and the water was cyrstal clear. We snorkled in the bay and the marine life was vast and varied, one afternoon we even saw an Octupus. The pool was nice during the mornings and early afternoon, the beach was even better the rest of the day, down there until 7pm most nights.
We must admit when we pulled up outside the hotel it was a three star and not a four as the brochure states. This was apparent when you had been in the hotel for a couple of days, the food was average, the bar staff were plain ignorant and the holiday reps were basic, to name but a few examples.
We put the hotel shortfalls behind us and enjoyed the scenery and the realxing atmosphere of Menorca. A word of warning you are on very steep hill and there are a lot of steps to the beach, no problems if you dont mind them, it adds to the atmosphere.
Just returned from two weeks at the Fiesta, Castell Playa where we took a Superior room which was on the 6th Floor and had a beautiful view over the bay and and across to Na Macaret. Room standard impeccable and well-maintained by conscientious Chamber Maid. Excellent air conditioning + en-suite containing whirlpool bath/shower/bidet etc. Fridge /ironing board and iron/Tea & Coffee facility + security box (included) along with complimentary flowers and fruit /water on arrival. Plasma screen TV only received three channels most of which was repetitive SKY News/Sport etc.
Hotel is well supported by efficient staff from reception through to dining area and pool/bar facility. All very courteous and nothing too much trouble. Our only problem throughout the entire 2 weeks was on day one when the safety deposit box wouldn't lock and that was rectified within 20 minutes!
Dining room well laid out with a very good selection of food that should suit most people most of the time. My only issues here was the chef cooking omelettes produced well-done pancakes, and that milk available for cereals came from a chiller unit that didn't. My wife said that the tea bags produced an infusion that wasn't brilliant - however - everyone is going to have something here to "niggle" about and mine were somewhat insignificant. Service was excellent.
The entertainment is always going to be "what suits one doesn't suit another" and having been on many Thomson Gold experiences, this han't changed. The entertainment team of Alex and Lorna were there for those that wanted to do games etc. and handled it very well. The 'Reps' show is a bit "tongue in cheek" but hey, they're not professionals and gave 100%. Particular mention also to Alex (Big Al) who is a big guy - outrageously camp but with a big heart and an equally big voice that was really appreciated. The resident duo 'Saxuality' were o.k. Most of the guest acts were o.k., but again - some went down better than others - depending on your taste in entertainment and you will never please everyone.
We took one trip to "Somni" - a spectacular display of horse riding and dressage. We opted for the VIP tour which took us 'behind the scenes' along with front row seats with nibbles and wine plus a souvenir book and DVD. It was 64euros per head including coach fare. There were cheaper options available which didn't make the show any less attractive. An excellent night!
Overall, a very good holiday within a very quiet surrounding.
Only hiccup: bedside lamp not working first night but reported it and was fixed by next evening! Cramped around the pool but civilised, quiet and relaxing. The British guests need not complain ever again about German pool bed hogging - its extremely prevalent among the Brits and this hypocrisy is also very selfish and annoying. Thomson and hotel management ...do something about it please! Food very acceptable but the British penchant for queuing for everything means it can take a while to get served. The toasters were a source of overcrowding but at least they were a good ice breaker! Staff generally very helpful and friendly. Bit of a climb back from the beach each day but it was small price to pay to avoid the lounger hoggers! Beach and bay lovely - only marred by one or two inconsiderate litter louts (again Brits).
On the whole a very enjoyable time - the British make up for almost 100% of the guests - ensure that it is generally quiet, polite, civilised and impossible to get a lounger by the pool unless you are up for 0600hrs. I think we will try a German hotel next time! (might get a lounger!)
We went to the Fiesta Playa in August 2009 and the weather was in the high 30s all week - no breeze and so extremely hot. We were told the hotel had undgone a renovation during the winter months. The location of the hotel was good - we had a sea view room overlooking the bay. The hotel is on a hill and although we have some health problems there was a bus to and from the beach so we weren't restricted. There was plenty of food, but the quality was not as good as we've enjoyed at other Gold hotels. If you didn't get there before 7.30pm you were queuing to outside the entrance to the restaurant for your main course. No gala evening. The maid service was very poor - the room was not cleaned until after 3pm, and cleanliness-wise left a lot to be desired. There are quite a few bars nearby with evening entertainment if you want a change from the hotel. Drink prices at the hotel were very steep. We enjoyed our holiday overall but would probably not choose a Fiesta hotel again - the personal touch was lacking.
Hotel Castell Playa is situated on top of a hill overlooking a beautiful bay of crystal clear water.
The hotel is very comfortable, clean and friendly and the staff go out of there way to help you, as do the Thomson staff. My wife and I took our 26 year old daughter with us and all shared a room which was very cramped with three beds in it. The pool area is very clean with lots of sun beds, umbrellas and double beds around the pool, something I have never seen before. As the hotel is mainly British people you do not have to get up in the middle of the night to reserve a sun bed. 8AM was OK. Food was extremly good with a good selection of fish and meat dishes every evening, excellent salad bar and speciality tables. Breakfast was either British fry-up or Continental or what ever you wish.
The downside to the holiday was that the area was very quiet with only a couple of other bars nearby,2 supermarkets and a couple of Restaurants, and nothing else. We found that because there was not much to do in the evenings we stayed at the Hotel and were entertained by the professional cabarets every evening.
The walk to the beach would not suit anybody with walking difficulties as there were many steps and the walk up was very heavy going. The hotel does run a courtesy mini bus every half hour to and from the beach but stops at 5:30PM but not on Tuesdays or Thursday afternoon.
It would also be worth taking your own umbrellas as the beach beds and umbrella are 15 Euros a day and with the exchange rate at approx. 1.12 to the pound this works out at approx. #15.
Also drinks in the area are quite expensive and the hotel offer an all inclusive drinks package at 15 Euros per person in your party per day which is well worth doing as this covers all your drinks around the pool, drinks at night and drinks at the dining table including bottles of wine.
All in all a very relaxing holiday and we would definitely choose Thomson Gold again.
Julie and Mike
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