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Well arrived at hotel after a delayed flight not there fault though ! Person in check in not very polite to say the least. I mean no bottles of water in the room beds are the most uncomfortably mattress's ever slept on pillows uncomfortable, Pool far too small for the size of the Hotel, a week was way too long to stay there, Food was below par not what thomson described the Hotel to be or Look like, 1 or 2 nice members of staff the rest looked like they didnt want to be there. Wont recommend to anyone. Needs major re vamp. Food during the buffet very rarely hot most of the time cold. 1 positive was the day of departure. Would not go back.
Just returned from a weeks half board at this hotel.
This hotel is seriously dated.
Rooms are clean but very very very basic, beds rock hard.
Tv, basic news channels but broken.
Furniture worn out and dirty.
Three power sockets to the whole room,one in bathroom, one with tv.
Food, varied choice but absolutely stone cold.Toaster had the longest queue.
Paid for seven days half board, got no meal on arrival and breakfast on day seven yet didn't leave hotel until 7.45pm, staff didn't want to know.
Entertainment, bit rubbish, amateurish.
Pool, cramped with broken sun beds, grimy looking, night time the cockroaches come out along with the many stray cats.
Staff, hit and miss, some pleasant and polite, some barking mad, some plain grumpy.
No free wifi in reception, but plenty bars will let you use theirs.
English sports bar, basic with really really old cane furniture in there and the air conditioning on full blast, akin to being in a fridge.
Saw a fight in reception on the first night..... lovely
Los Cristianos, lovely place, lots of places to eat and drink, you will be badgered constantly to go to the bars and restaurants.
The lucky,lucky men will will entertain you with buy one, get nine free... constantly.
Trips available, advertised around the resort, bus terminus in sight of hotel, cheap good travel.
Never saw the rep, didn't want to waste the first day waiting for her so went out exploring..... and she never made contact.
This hotel should be dropped, not of a good standard, not worthy of any stars, basic, not worth the money paid.
Would suggest anyone going to this hotel change it quick. The food is terrible I have stayed ai many times but this is the worst ever. Only ate in restaurant once and that was enought. Rooms were dated and horrible. Staff were ruded. Booked this thriugh thomson and will not book through them again the resort staff get nothing solved.
Great location,hotel rooms large and cleaned every day ,staff on front desk realy nice but staff in restaurant never smile and don't even make you feel welcome ,the downside to this hotel is the food it's awful always warm never hot always the same food repeated day after day this would be a realy good hotel if they could sort out the food,but Los Cristiano's great place but give this hotel a miss I'm surprised Thomson would have this hotel as all the other hotels I have stayed in with Thomson have been excellent
Just arrived home after 2 weeks at this Hotel. After they changed our room on arrival as they had made a mistake it was much better. The Hotel is spotlessly clean and beds and rooms very comfortable. Had a great sea view from Balcony. The food was awful. We had to eat out most nights. Breakfast was ok. During out stay the Hotel had booked 320 Spanish teenagers into the Hotel!! they caused riots and everyone in the hotel was complaining. They were rude and spent a lot of the time abusing the lifts by constantly going up and down so no one else could use them. It was also very noisy whilst they were there. Remember to take a hairdryer with you as there arent any and the Hotel charge 25 euros plus 10 euro deposit! Apart from all this we had a good time.
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