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Third time I've been to this hotel and 6th time out of 8years I have used Thomson. Flight to Tenerife on the 28th June was great had ordered champagne for the flight and the hostess kept it on ice until we wanted it, we had a bit of a wait on the bus to the Hotel but this happens, the staff were very friendly when we checked i and they also left a bottle of champagne in our room when they realised we had been before. The rooms were large and air-conditioning was so good we had to switch it off as the room would end up cold. There was plenty of beds at the poolside and it was always clean. The restaurant was clean and the waiters and waitresses were always helpfull, the food was great and there was always plenty to choose from that was freshly made this went for the buffet breakfast and dinner. The hotels location is perfect with great views over the sea or up to the mountains, it is right on the promenade along the beach which is busy with shops restaurants and bars. As this is my third time I can't speak highly enough of the hotel as a whole from the animation staff keeping the kids amused and also adults to the cleaners from the reception staff to the restaurant and bars staff it's was another enjoyable stay which is the reason I will be back, it is a bit more expensive than normal package holidays but if you work hard all year round what does the cost matter it's your chance of bliss for a week or two and also in my opinion is well worth it
The place and resort was stunning and hotel the views from the pool area were stunning. The Hotel was beautiful but it was very quite. We had the best night out with the MHT night fab and best time every. The only thing we got upset with our room had the air con was over our bed so we were cold when it was off we were hot but when on it was cold and very noisey room but other than that all perfect. Also my suite case was destroyed on the flight back from Tenrifie to Gatwick.
A hotel where you don't need to go far for anything good location great staff good food beach stone throw away. Go kids entertainment, adult a bit suspect. Overall would go back again
This hotel is in a perfect location to explore Costa Adeje. However the hotel has many rooms with a very restricted sea view and many below ground level. If you pay for a sea view room your ok, but if not you may be like us be very disappointed. So be prepared to be allocated a room with a disappointing outlook. Reception is on floor level 5 so if you are allocated floor 2 like us you can sit on your balcony and view concrete walls up close and the roots of shrubbery/bushes. Also the room refrigerator would have cost 56 Euros for 14 days if we used it, which is a clear rip off. This hotel in our estimation is not Platinum standard and we feel we were mislead by the brochure description. So be warned.
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