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Air conditioning only if you pay front desk 15 euros a night on arrival. Last hotel van leaves Sorrento 6:30 pm so you miss all Sorrento has to offer in the evenings, i.e. lots of free concerts. fireworks. theatre. etc. Granted they offer the van to make a trip at around 11 pm but only if six people go and the cost is around sixty euros. They never got six people during my stay although I put my name down every day! Hotel furniture is early depression period resembling Miss Marple's house. Hotel is absolutely dead in the evenings so most people go to a small local bar which is akin to being on the Costa del Sol since it is choc a bloc with UK tourists, however, this was not to my taste.
There is a nice outside area with a wonderful view of Vesuvius but then most hotels in Sorrento have similar views. Think I would stay in town next time as I wasted a lot of time going back and forth to catch boats, trains, etc. and some of the excursions add on an extra charge to pick up from this hotel because it is so far out. Contrary to others I found front desk staff very helpful and I guess a smile goes a long way if you want service.
Stayed here through Thomsons in June. Don't expect to see a Thomson rep because I was there 2 weeks and one never came once. However, I was given a paper on arrival with a phone number in case you want to speak to one and the number turned out to be in the UK!!!! This hotel is far from Sorrento so you do miss the many free concerts and other happenings in the evenings in Sorrento and a taxi back costs between 40 and 50 euros depending how they feel! Last hotel bus returns from Sorrento around 6:30 pm! Good place if you feel like walking - its about 8 km down a steep hill to Sorrento and takes around 40 minutes if you walk fast but wouldn't advise trying to walk back unless you like climbing. No entertainment whatsoever - just a basic bar in the one horse village choc full of Brits gulping down the cheap drinks if that's what you like. Not my idea of a holiday in Italy. Oh, yes the food at the hotel is pretty awful. Air conditioning but only if you hand over 15 euros per night.
On arrival at the hotel in the early hours we were presented with a small plate of food, which was good as we had not eaten for many hours. Our room, although we asked for a double was twin beds pushed together...not very comfortable. We asked for a nice view. We had a lovely view of the car park. We asked for a quiet room. We had mopeds and motorbikes racing through a small alleyway all night every night. OH AND THE BELLS !! The cleaning staff dragging furniture from 6.30 in the morning was a nice wake up call. But the best was when they let themselves into our room when we were still in bed !!!.At 7.30 am. The food was horrible. Cold scrambled or boiled eggs EVERY MORNING with tinned fruit cocktail and toast you had to do yourself. Dinner was just as bad. the same dessert was dished several days consecutively. The one day had a "Special Buffet" which was the entire weeks leftovers put together and not kept warm . If you were unfortunate enough to go onto the second sitting you had what was left from the first sitting. If they ran out it was your tough luck. The staff were not overly helpful with travel information. as the Thompson Reps were non existent. We saw them once. They were only interested in selling their expensive excursions. Which we did under our own steam at a fraction of the cost.
Bar prices were extortionate. Would you pay 10 euros for a pint of lager dash ? A small glass of house wine was 5 euros. If you did ask for "a house wine" at dinner they gave you a bottle which cost 14 euros so make sure you stipulate a glass if thats what you want as they do not give a glass if possible. Our bar bill at the end of a week just for two of us, was an extra 140 euros just for the odd glass with dinner..You could not generally afford to just sit in the bar either before or after dinner to enjoy a drink with friends and soak up the holiday atmosphere.
The bathing platform in Sorrento closed September 30th. Thompson omitted to inform us of this when booking so no chilling by the sea for us.
It was a Birthday celebration holiday, Thompson said they would email the hotel to arrange something to mark the day. Nothing was done. I spoke to the Head Waiter, who managed to arrange a cake. This hassle I did not want as it was meant to be done automatically as a surprise.
The courtesy bus needs to be more frequent. 200 residents with seats for 30 doesnt work out.
The local service is infrequent and the locals are ignorant and unhelpful.
Stayed at the Jaccarino on honeymoon 45 years ago and it was good to be back. I mentioned that we were returning after 45 years to the hotel management and they kindly gave us a bottle of bubbly. Also negotiated with management for an upgrade to a sea view with balcony - the only way!
It was a good relaxing break and with plenty of space around the pool etc.
Location and views are both superb. Did excursions (again) to Pompei and (new) Amalfi Coast which were both very good and good value for money.
Hotel Jaccarino is 100 metres from Sant Agata so ideal for some shopping (limited) and ice creams and coffee and cakes! Shuttle bus to Sorrento is good as is public transport.
If I have one very minor niggle, and others will disagree, is that the food portions at Dinner on Half Board were just too big - perhaps it is an age thing. The food itself was fine, especially the fish dishes which I love, it's just that I hate to see waste. You certainly won't go hungry and with a choice of 4 dishes for each course there is certainly plenty to choose from.
Food portions in pool bar were also very large. Not the place for those on a diet!
Had a break from Jaccarino one evening and ate at Stuzzichino in Sant Agata and this was very good and is recommended; bill was 56.50 Euros including one large glass of wine.
Will be back but won't leave it another 45 years next time!
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