My Thomson Cruise / My Island Cruise Terms & Conditions

Terms & Conditions for My Thomson Cruise and My Island Cruise



Thomson Cruises is a trading name of TUI UK Limited (Registered No. 2830117) and Island Cruises is a trading name if Sunshine Cruises (Registered No. 3991465), which are part of the TUI Travel PLC Group of Companies. Registered Office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL.

Please note that the TUI UK Limited Terms and Conditions and the 'Terms and Conditions – Website Use' for the website also applies to the My Thomson Cruise and My Island Cruise website, please click here for further information.

Your holiday details are updated every 24 hours, changes to your booking may not be shown on My Thomson Cruise/My Island Cruise until after this time. Some changes, such as an accommodation amendment, may take up to 7 days to show within the My Thomson Cruise/My Island Cruise website.

Flight times are subject to change. Your anticipated flight times will be shown on the My Flight Details page two weeks before you’re due to fly.

Supply of Product and Services

Please click here for TUI UK Limited’s Terms and Conditions for the supply of third party Product and Services.

Our third party Product and Services may be subject to specific third party Terms and Conditions, where TUI UK Limited is acting as an agent. Click on the specific link(s) for further details.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Please also refer to the TUI UK Limited Privacy Policy.

The prices quoted are correct from the time you log into My Thomson Cruise/My Island Cruise and are subject to change and subject to availability.

Average Port of call weather temperatures are provided by the Met Office and

Additional information provided for Cruise & Stay / Stay & Cruise customers
Foreign Exchange rates are provided by American Express. These rates are updated daily and are subject to change at any time. The rates shown are typical exchange rates and may not reflect the exchange rates available in a Thomson retail store.
Local weather forecasts are provided by

Telephone Call Charges
Lines are open 7 days a week for calls to 0844 871 0878 (Calls cost 5p per minute plus network extras). Calls to 0871 numbers cost 10p per minute, plus network extras.

Thomson Travel Buddy
Text requests for additional information from Thomson Travel Buddy will be charged at £1 plus your standard operator or roaming charges. This service is not for use in an emergency and is not currently available for holidays to the Americas or Caribbean. All information provided by Thomson Travel Buddy was correct at time of research. The activities, attractions and services highlighted by Thomson Travel Buddy may be operated or provided by a 3rd party not under the control of Thomson. In such instances Thomson cannot accept responsibility for any deficiency in service or for any loss suffered as a result. Text STOP to 82345 to deactivate the service at anytime.


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