Contact us - Thomson Lakes & Mountains

Contact us - Thomson Lakes & Mountains enquiries

Contact us - Thomson Lakes & Mountains
 

Contact us - Thomson Lakes & Mountains

Reservations

Please use the following numbers to contact us about making a new Lakes & Mountains booking:

New Enquiries: 0871 230 8181*

Groups: 0870 166 4954*

Weddings: 0870 166 4991*

Email Us: reservations@thomsonlakes.co.uk

Contact centre opening hours:
Monday - Thursday: 9.00am-9.00pm
Friday & Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

* Calls to 0870 and 0871 numbers cost 10p per minute plus network extras.


 

Balance payments

If you're calling to pay your remaining balance, please call 0844 415 1910 to get straight through to our accounts team – please make sure you have your booking reference number and card details.*

Contact centre opening hours:
Monday - Friday: 9am-5:30pm.
Saturday: Closed
Sunday: Closed


 

Before you travel

For amendments, invoices and ticketing, and anything else before you go.

Aftersales services team: 0871 230 8180*

Email Us: pds@thomsonlakes.co.uk

Aftersales Services opening hours:
Monday - Thursday: 9.00am-9.00pm
Friday & Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

*Calls to 0870 and 0871 numbers cost 10p per minute plus network extras.


 

Customer services

Customer Services team: 0871 231 4716*

Email Us: customerservices@thomsonlakes.co.uk

Customer Services opening hours:
Monday - Friday: 9am-5.30pm

* Calls to 0870 and 0871 numbers cost 10p per minute plus network extras.

 
 
 

 
 
 
 
 
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