Contact us - Thomson Lakes & Mountains

Contact us - Thomson Lakes & Mountains enquiries

Contact us - Thomson Lakes & Mountains
 

Contact us - Thomson Lakes & Mountains

Reservations

Please use the following numbers to contact us about making a new Lakes & Mountains booking:

New Enquiries: 020 8939 0740

Email Us: reservations@thomsonlakes.co.uk

Contact centre opening hours:
Monday - Thursday: 9.00am-8.00pm
Friday & Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

 


 

Balance payments

If you're calling to pay your remaining balance, please call 0844 415 1910 (calls cost 5p per minute plus your phone company's access charge) to get straight through to our accounts team – please make sure you have your booking reference number and card details.*

Contact centre opening hours:
Monday - Friday: 9am-5:30pm.
Saturday: Closed
Sunday: Closed


 

Before you travel

For amendments, invoices and ticketing, and anything else before you go.

Aftersales services team 020 8939 0740

Email Us: pds@thomsonlakes.co.uk

Aftersales Services opening hours:
Monday - Thursday: 9.00am-8.00pm
Friday & Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

To make changes to your Thomson Travel Insurance policy:

- Call: 0203 636 1311


 

Customer services

Customer Services team: 020 8939 0467

Email Us: customerservices@thomsonlakes.co.uk

Customer Services opening hours:
Monday - Friday: 9am-5.30pm

 
 
 

 
 
 
 
 
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