Contact Us - Package Holidays & Flights

How to contact us for package holiday or flight queries...

Contact Us

 

Contact us before you travel - Package Holidays

Take a look at our Ask a Question section to see if your question is amongst the most frequently asked, however, if you can't find the answer you are looking for please don't hesitate to contact us.

You can use Manage My Booking to make many changes to your booking, including payments, changes, and adding extras.

Technical Helpline Customer services Flight only
If you've got any technical
questions or need help finding
your way around our website,
please call 0844 871 0878. Calls
cost 5p per minute plus network
extras.

Opening hours: Mon – Fri
08.00 - 20.00; Sat 09.00 -
1800; Sun 10.00 - 17.00

To make changes to your booking, or for general questions:

- Call: 0203 451 2688
- Email us

Opening hours: Mon - Fri 08.00 - 20.00; Sat 09.00 - 1800; Sun 10.00 - 17.00

To make changes to your Thomson Travel Insurance policy:

 - Call: 0203 636 1311

To make changes to your booking, or for general questions:

- Call: 0203 451 2695
- Email us

Opening hours: Mon - Fri 08.00 - 20.00; Sat 09.00 - 1800; Sun 10.00 - 17.00
Customer Welfare Specialist holidays Holidayline 24/7
If you need special assistance:

- Call: 0203 451 2585

Opening hours: Mon - Sat 09.00 - 17.30
Holidays for groups of 10 or more passengers:

- Call: 0203 451 2684

Wedding or renewal of vows holidays:

- Call: 0871 664 0131. Calls cost 10p per minute plus network extras.
- Email: weddings@thomson.co.uk

Opening hours: Mon- Fri 09.00 - 18.00; Sat 09.00 - 17.30; Sun 10.00 - 17.00
If you need assistance whilst you're on holiday:

- Call: +4433 33 365 147 24 hours a day, 7 days a week
- Text: 82345
- Email: 24x7@thomson.co.uk

Calls from abroad will be charged at international rates, with text messages cost 50p plus your network rate.

 


 
 
 
 

 
 
 
 
 
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