Advance Passenger Information (API)

All you need to know about providing API before you travel

 

Advance Passenger Information (API)

How to provide your API details

The information you need to provide

When you need to provide API

Why you need to provide API

What happens to your API information

You need to provide Advance Passenger Information (API) before you go on holiday if you're travelling with Thomson Airways. It’s also called APIS, Secure Flight or e-Borders. In a nutshell, this is information from your passport that’s required by the governments of some countries. Thomson Airways also needs this information for Aviation Security purposes.

If you don’t supply API, you won't be able to travel.

Flying with another airline? If your flight is with another airline then you’ll need to provide your API details at check-in – you won’t be able to do this before you travel.

 
 

How to provide your API details

If you’re travelling with Thomson Airways, please Visit our secure API website to enter your details. You'll need to log in using your API log-in reference, the surname of the lead passenger and your departure date, all of which you'll find on your booking confirmation or invoice.

If online check-in is open for your flight when you enter your API information you'll need to complete online check-in at the same time.

Just so you know, if you've chosen Select Your Seat, Seats with Extra Space, Seats with Extra Legroom or Premium Club seats, online check-in opens 14 days before your outward flight. If not, you can check-in online from 7 days before.

Alternatively, pop in to one of our travel shops. If you've booked though our website but you ask one of our travel shops to enter your API information for you, you'll need to pay a £5.00 admin fee.

Flying with another airline? If your flight is with another airline then you’ll need to provide your API details at check-in – you won’t be able to do this before you travel.


Changing details you’ve already provided

You can still log in and make changes if you’ve already provided your API. For security, you’ll need to re-enter the passport number you originally gave us.

 
 
 

The information you need to provide

You’ll need to give us the following details for everyone travelling on your booking:

For all destinations

  • Full name, as shown on your passport or travel document
  • Gender
  • Date of birth
  • Travel document type e.g. passport (P).
    If you’re travelling on a group passport, details for each passenger listed on the passport should be entered under the same travel document type and passport number.
  • Travel document number
  • Travel document country of issue
  • Travel document expiry date
  • Nationality
 

Additional information for all US destinations

  • Country of residence
  • First night address you're staying at in the USA
  • Redress number, if applicable
 

Additional information for Cuba and Mexico

  • Country of residence
  • Redress number, if applicable
 

Don't know your address in the USA?

  • Fly drive holidays – Please provide the name and location of the car hire company and where you plan to stop first.
  • Cruises – If you’re joining a cruise ship, provide the cruise ship name and the port your cruise leaves from.
  • Accommodation allocated on arrival – Please provide the name of our resort office, which is:
    Welcome USA
    7769 West Irlo Bronson Memorial Highway
    Kissimmee
    Florida 34747
  • Backpackers – Please give an indication of where you’ll spend your first night.
  • Transferring to another flight – Please give details of the departing flight number and destination.
 

Other travel requirements

You’ll need to provide API alongside any other requirements that apply for your destination, like visas, or ESTA if you’re going to the USA. If you’re completing ESTA, your API information will need to match the details you give.

 
 
 

When you need to provide API

If you’re travelling with Thomson Airways, you need to give us your API information any time from when you book, up until 6 hours before you're due to go.

Visit our Flight Extras website to supply your API information.

 
 

Why you need to provide API

API information is required by the border control and security authorities of various different countries. They use the details to do routine checks on the identity of passengers before they arrive in the country. It’s a condition of your booking that you must provide your API information.

 
 

What happens to your API information

Once you’ve given us your API information, it’s stored securely on our system until it needs to be sent to the government authorities. The information is then transmitted through a secure network up to 72 hours before your flight is due to go, or sometimes after it’s departed. After the information has been sent, it will be stored to meet API requirements and then destroyed.

Keeping your information secure

We comply with UK and EU data protection laws, so you can rest assured that your details are secure. Your API information will only be sent to authorised government agencies for border control and security purposes.

 

US government privacy notice

If you’re travelling to the USA, we’re required by the US government to show you this privacy notice:

The transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov

 
 
 

Not flying with Thomson Airways?

If your flight is with another airline then you’ll need to provide your API details at check-in – you won’t be able to do this before you travel.

 
 

 
 
 
 
 
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