All you need to know about providing API before you travel
You need to provide Advance Passenger Information (API) before you go on holiday. It’s also called APIS, Secure Flight or e-Borders. In a nutshell, this is information from your passport that’s required by the governments of some countries. Thomson Airways also needs this information for Aviation Security purposes.
If you don’t supply API, you won't be able to travel.
Visit our secure API website to enter your details. You’ll need to log in using your 7-digit booking reference, the surname of the lead passenger and your departure date, which you’ll find on your confirmation or invoice.
Alternatively, pop in to one of our travel shops. If you booked though our website but you ask one of our travel shops to enter your API information for you, you’ll need to pay a £5.00 admin fee.
You can still log in and make changes if you’ve already provided your API. For security, you’ll need to re-enter the passport number you originally gave us.
You’ll need to give us the following details for everyone travelling on your booking:
You’ll need to provide API alongside any other requirements that apply for your destination, like visas, or ESTA if you’re going to the USA. If you’re completing ESTA, your API information will need to match the details you give.
You need to give us your API information between 6 months and 24 hours before you’re due to go. You’ll be able to log in to our API website from 24 hours after you’ve booked.
If you’re booking less than 4 days before you travel, you’ll need to provide your API at the check-in desk. Please make sure you allow more time for any extra checks.
API information is required by the border control and security authorities of various different countries. They use the details to do routine checks on the identity of passengers before they arrive in the country. It’s a condition of your booking that you must provide your API information.
Once you’ve given us your API information, it’s stored securely on our system until it needs to be sent to the government authorities. The information is then transmitted through a secure network up to 72 hours before your flight is due to go, or sometimes after it’s departed. After the information has been sent, it will be stored to meet API requirements and then destroyed.
We comply with UK and EU data protection laws, so you can rest assured that your details are secure. Your API information will only be sent to authorised government agencies for border control and security purposes.
If you’re travelling to the USA, we’re required by the US government to show you this privacy notice:
The transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov