Before You Fly
We offer direct long haul flights from 7 UK airports – more than any other UK airline. What’s more, we’re committed to making your time at the airport even easier. For starters, you’ve got the option of using our Select Your Seat service. It means you can choose your seat numbers in advance, and sit together on the plane.
We’re also planning the introduction of online check-in. When online check-in is introduced, on selected routes, you’ll be able to check in for your flight and print your outbound and inbound boarding cards at home. So, at the airport, you can simply drop off your bags and head through to the departure lounge.
In The Air
We’ve been working hard to improve our onboard offerings. Our food and drink menus are getting an overhaul, plus we’re teaming up with Starbucks to bring you top-quality coffee and snacks. Our Inflight entertainment now features on-demand movies and TV as standard, too.
Economy Club Comfort
-33” seat pitch on 767s, and a 33” or 34” seat pitch on the Dreamliner – that’s more legroom than all other major UK airlines.* On the Dreamliner, over 80% of seats give you 34” or more.
Economy Club Entertainment
-7” seatback TV (9” on the Dreamliner) and free headphones for use during the flight
-16 on-demand movies – 8 each way – plus up to 7 TV channels, 10 music channels and 6 games (35 films on the Dreamliner)
-Dedicated kids’ TV channels
Economy Club Service
-Select Your Seat option
-Day-before bag drop at selected airports
-20kg luggage allowance and 10kg for children under 2
-3-course meal, plus specially-designed kids’ meals on some flights, and a light bite before landing
-Starbucks coffee and snacks available to purchase
Premium Club Comfort
-At least a 36” seat pitch on 767s, and a 38” seat pitch on the Dreamliner
Premium Club Entertainment
-9” seatback TV and noise-reduction headphones for use during flight
-16 on-demand movies – 8 each way – plus up to 7 TV channels, 10 music channels and 6 games (35 films on the Dreamliner), plus dedicated kids’ TV channels
Premium Club Service
-Priority access to bag drop / check-in
-A fast-track pass to departures at some airports
-23kg luggage allowance and 10kg for children under 2
-Priority boarding & complimentary pre-departure drink
-Dedicated cabin and crew
-Amenity kit from luxury cosmetics brand, Rituals
-Magazines and newspapers
-4-course meal, plus specially-designed kids’ meals on some flights, and a light bite before landing
-A range of complimentary drinks, including Starbucks coffee