Frequently Asked Questions
An infant must be more than 14 days old to travel on an aircraft, for health and safety reasons. Every adult can only accompany one infant, therefore if two infants are travelling, they must be accompanied by at least two adults. Infants up to the age of two years must travel on the accompanying adult's lap with a lap-strap safety belt for take-off and landing, and at anytime when the seat belt sign is illuminated. If there is an empty seat, the infant may sit in it during the flight.
Infants under the age of 2 have an individual luggage allowance of 10kg. Folding pushchairs and wheelchairs do not count as part of your baggage allowance, however you will not be charged to carry them when travelling on our in-house airline. Some flights shown are not operated by our in-house airline. The maximum weight for checked baggage on these flights may be limited to 15kg with no additional allowance for infants. The weight allowed for all flights will be shown on your tickets.
Baby milk or liquid baby food (the contents of each bottle or jar must be tasted by the accompanying passenger) may be brought on board as hand luggage, however these items should NOT be included within the transparent, re-sealable plastic bag.
We have a toilet on board each aircraft with a changing table for infants. Please remember to bring your own supplies of nappies, bottles and food etc as they are not available on the aircraft. We are able to heat infants milk in a pan of hot water during the flight free of charge, although this service is at the discretion of the flight crew.
You may book a seat for your infant (providing he or she is aged 6 months or more), and use a purpose-designed car safety seat, as long at it has a proper restraining harness and can be fixed facing forward on the seat of the aircraft. If you wish to do this, you must bring your own car seat. It should be in good condition, must conform to British Safety standard and you should have the instruction leaflet handy to show the cabin crew if they need to refer to it. It must not exceed 16 inches or 36cm in width. Carrycots and deluxe child car seats are not suitable, as they do not fit. These restrictions apply to standard seats as well as seats with extra space. If you choose this option, your infant will now be using a seat on the aircraft, and so you will have to pay the usual child's air fare. A full deposit is needed, but your child is now entitled to a full baggage allowance. Please contact 0871 231 4691 (Calls cost 10p per minute plus network extras) and we will allocate your child a seat.