Frequently Asked Questions
An infant must be more than 14 days old to travel on an aircraft, for health and safety reasons. Every adult can only accompany one infant, therefore if two infants are travelling, they must be accompanied by at least two adults. Infants up to the age of two years must travel on the accompanying adult's lap with a lap-strap safety belt for take-off and landing, and at anytime when the seat belt sign is illuminated. If there is an empty seat, the infant may sit in it during the flight.
Infants under the age of 2 have an individual luggage allowance of 10kg. Folding pushchairs and wheelchairs do not count as part of your baggage allowance, however you will not be charged to carry them when travelling on our in-house airline. Some flights shown are not operated by our in-house airline. The maximum weight for checked baggage on these flights may be limited to 15kg with no additional allowance for infants. The weight allowed for all flights will be shown on your tickets.
Yes, you can carry liquid baby foods or baby milk that’s either pre-packaged or made up at home. You can also carry foods for special dietary requirements as long as it’s essential for the flight or holiday.
Please give any food or baby milk to staff when you go through airport security, as it’ll be screened separately.
There are no restrictions on taking powder formula, you can carry your baby milk powder to be mixed up during your holiday as part of your luggage allowance. This may also be tested at airport security.
We have a toilet on board each aircraft with a changing table for infants. Please remember to bring your own supplies of nappies, bottles and food etc as they are not available on the aircraft. We are able to heat infants milk in a pan of hot water during the flight free of charge, although this service is at the discretion of the flight crew.
Child car seats can be used for toddlers or children in accordance with the age, weight and height ranges that are recommended with the manufacturer. It’s the parents’ responsibility to make sure the seat is suitable for their child. You'll also need to make sure you bring a car safety seat that meets the following criteria...
- Conforms to British safety standards
- Has a restraining harness
- Can be fixed facing forwards on the seat
- Must not be wider than 40cm or 16"
- Instruction leaflet should be carried with it
Carry cots and deluxe child car seats aren't suitable.