Frequently Asked Questions
Back to: Ask us a Question, Thomson Holiday Types, Thomson Plus, Thomson flight only, Thomson Cruise, Thomson Accommodation Only, Thomson Villas, Thomson Ski and Snowboarding, Thomson City Breaks, Thomson Lakes and Mountains, Thomson Weddings, Thomson Tailormade, Thomson Mobile Homes, Thomson Auctions
For call charges, please see bottom of page.
By day, dress is casual, although we kindly ask you cover up swimwear and wear shoes when you enter the ship from the Sun Deck. Comfortable walking shoes are recommended for shore excursions. After sunset, the atmosphere becomes a little smarter - long trousers for men and smart-casual attire for women. There will be at least one gala night per cruise, when everyone dresses to impress. Ladies wear evening gowns whilst men typically don a dinner jacket, although a blazer and tie are acceptable.
No, we've included all tips for Cruise ship crew in the cost of your holiday. However, if you have received exceptional service you are welcome to give something extra.
There are a range of packages available to help you celebrate in style. Whether it's your birthday or your honeymoon, our extras will add that personal touch to your special day. From chocolate-dipped strawberries to a fresh bouquet of flowers, from chilled champagne to a continental breakfast in bed, Thomson Cruises will make your celebration one to remember. To enquire about our range of extras, please contact 0871 231 4908 and one of our travel experts will be happy to assist you further.
Smoking is only permitted in strictly designated areas of the open deck. Smoking is not permitted anywhere inside the ship.
Electrical equipment, with the exception of irons, may be used onboard. Hairdryers are provided in all cabins and a pressing and laundry service is available, as are three self-service launderettes (an extra charge may apply). Video recorders and mobile phones require transformers in order to charge batteries. All cabins have 110-volt American-style flat pin sockets and Thomson Celebration and Thomson Spirit also have 220-volt European-style round pin sockets.
All cabins come with a shower as standard, and some also have a bath (dependant on grade). Pre-book your cabin by calling 0871 231 4908, a £35 charge will apply.
All ships have a well-equipped medical centre staffed by an English speaking Doctor. Most services carry a charge; you should expect to bring your insurance claim form if you visit the medical centre. If you are concerned about sea sickness, ask your Doctor or Pharmacist for advice before travel.
If your cabin does not have one, safety deposit boxes are available in reception.
There are limited exchange facilities on-board all ships, so you can change small amounts of money (including cash and traveller's cheques) to use ashore. However we do advise you to purchase currency prior to departing for your Cruise, to ensure you have plenty of currency available for each of your shore excursions. Buy foreign exchange.
Visa, Mastercard, Access, American Express credit cards and Delta and Maestro debit cards are accepted. We operate a cashless accounts system for expenses onboard the ship. This means that all purchases are charged to your cabin account and settled at the end of your cruise. Accounts are opened when you board the ship, and can be settled by cash, traveller’s cheques or credit or debit card. If you wish to change currency, there are limited exchange facilities so you can change small amounts of money (cash or traveller’s cheques) to use ashore. Please be aware that there may be a small charge for paying by credit card. Please ensure you have sufficient funds available.
No, currently we do not have buggies or pushchairs for hire onboard any of our Thomson Cruise ships. We do offer carriage of pushchairs free of charge, so you can bring your own. Please be aware that due to lack of space on board the aircraft, these items are not allowed in the cabin and must be carried in the main hold of the aircraft.
The Calypso, the smallest ship in the fleet, is also the only one reserved exclusively for adults. On our other ships we do offer adults-only itineraries - please see our Cruise brochure for more details.
Yes - our Thomson Destiny Cruise ship offers an impressive range of accommodation options including Grand Suite with a fully furnished private balcony.
Our Thomson Spirit ship has suites that were redesigned by Linda Barker complete with stylish, modern living areas. The Thomson Spirit also has a Presidential Suite on Eagle deck 9 - the ultimate cabin on the ship.
Yes. This involves a ceremony conducted by the Captain or a Senior Officer. The cost of this £175 and also includes a sparkling wine toast, a bouquet, a portrait photograph, a celebratory cake, Moet & Chandon champagne and chocolates, dinner at the Captains table and a certificate. For more details, please refer to our Cruise brochure or call us on 0871 231 4691.
Nile Cruises are found on our www.thomson.co.uk/holidays website. Once the page loads, you can use the orange search panel on the left hand side of the page to perform your search:
You can also browse our Nile Cruises by visiting our 'Destinations' page. Click on 'Africa', 'Egypt', 'Egypt Nile' and then 'Luxor'. You will see all Nile Cruises listed on the Luxor page in the Luxor hotels and apartments section at the bottom of the page - click here to see the list. Please note: Nile Cruises are not found on our Cruise website. Please go to www.thomson.co.uk and click 'Holidays' to search for Nile Cruises.
Please note, for 0871 numbers calls cost 10p per minute and for 0844 numbers calls cost 5p per minute. Charges apply at all times from BT landlines. Other operator networks may vary.
© 2007 TUI UK Don't just travel, travel with a smile. Terms and Conditions | Privacy & Cookies Policy