Frequently Asked Questions
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If you would like to find out more about the information we hold about our customers, how it is stored and how it is used, please view our privacy policy.
Please see our privacy policy for details on how we use your personal information. Unless you agree to it, we would not use your information for marketing purposes. We use the personal information you give us when you book your holiday to administer your booking effectively. We collect information relating to customer trends and patterns and this information is often used in its aggregate form. We, including our group companies, may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.
Cookies are small text files placed on your computer by the Web Page server. When you visit our website, we may use HTTP cookies. These cookies allow us to identify your computer by not you personally. Please visit www.aboutcookies.org for more details.
We may use information we hold and cookies to identify your individual website behaviour, searches, preferences, facilitate your activities on our website(s) and provide you with services and offers. Please see our Privacy Policy for more information.
Thomson will not use cookies to collect personally identifiable information about you. You can restrict or refuse the cookies set by the Thomson website by changing the settings within your web browser. Please see the Help feature within your browser for details on how to do this.
Alternatively, visit www.aboutcookies.org or www.youronlinechoices.co.uk for details on how to refuse cookies and for further information – including how to delete cookies from your computer.
Just so you know, you may not be able to enjoy all the facilities or book via our website if you refuse cookies.
For full details on our use of cookies, please see our Privacy Policy.
Please visit the following websites for more information on cookies, including how to control and delete them:
Pinsent Masons law firm: www.aboutcookies.org
Internet Advertising Bureau: www.youronlinechoices.com/uk
Adobe: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Google Analytics: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
Omniture: http://www.omniture.com/en/privacy/policy#optout