Important Information - Insurance

Do I need travel insurance cover?

Yes, travel insurance is essential and most leading tour operators will only accept your booking if you are adequately covered. We provide a competitive policy arranged with AXA Insurance UK plc, a member of the General Standards Insurance Council. Visit our insurance page for further details and summary of cover. If you choose not to purchase our insurance, we will ask you to agree to indemnify Thomson Holidays against any losses incurred by you as a result of being inadequately insured. Please check your policy carefully and ensure that it covers the holiday you have chosen. Some activities such as hot air ballooning, scuba diving and some mountain sports may be excluded. If your cover is insufficient for your needs, you travel at your own risk.

---

Will my insurance cover me if I choose to take part in excursions and extra activities on holiday?

We work with excursion suppliers to ensure that they operate to appropriate safety standards. However it is your responsibility to ensure that the policy you choose is appropriate for you, and for the type of activities you expect to be undertaking whilst on holiday. Should you decide to use an alternative supplier, we advise you to satisfy yourself that the legal cover and safety standards of the Insurance company you are choosing is adequate. Please read your Insurance policy carefully, and remember to carry it with you whilst on holiday. Visit our insurance page for further details and summary of cover.

---

Can I buy travel insurance online?

Yes. You can buy travel insurance online by searching and booking a Thomson holiday via our Thomson website. Use the search panel on the left-hand side of the screen to find your holiday, and select the appropriate holiday from the search results. As you progress through the booking process, you will be prompted to tick the box of the insurance policy you would like to purchase (if you already have your own insurance, you will be asked to tick a different box). Visit our insurance page for further details and summary of cover.

---

Am I financially protected if the tour operator I booked my holiday with goes out of business?

The air holidays and flights shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 2524 (ATOL Protection extends primarily to customers who book and pay in the United Kingdom.)