Frequently Asked Questions
For call charges, please see below.
If you have any questions once you have booked your holiday, or if you'd like to pay your holiday balance, please call 0203 451 2688. You can pay direct over the phone or visit your local Thomson shop.
All of our resorts have a 24 hour Holidayline and there is a team of representatives available to assist you 24 hours a day. The Holidayline telephone number will be given to you when you arrive in resort, so please call us if you require any advice or help.
You can find Holiday Line numbers in the Holiday Details section of your hotel or resort, on our website - either during the booking proces or via our destinations page. Your Holiday Line number will also be provided to you once you have booked your holiday. Whenever you require information, your call will be answered by one of our local experts. You can even book Thomson car rental or Highlights at any time of the day. Check your tickets for more details.