Frequently Asked Questions
Flights FAQs, Searching and Booking, Luggage, Pets, Cargo, Airport Hotels and Parking, Airport Transfers, Checking-in, Flight Seats, Deep Vein Thrombosis (DVT), In-Flight Food and Entertainment, Flight Delays, Flight Tickets and Changes
Yes - We do carry pets on most of our flights, for information or to arrange for the carriage of your pets please contact our Cargo department on 0203 4327828, or email: pets@aiacargo.com and one of our experienced consultants will be happy to assist you further.
If travelling within Europe, an EU Pet Passport is all that is required, if travelling outside of Europe you should contact the Embassy of the country of destination.
Yes in most cases.
Your pet must travel in the Cargo hold below the passenger cabin, which is temperature and pressure controlled.
No we do not permit sedation as adverse reactions can take place that can have detrimental effects to the animal’s health.
We recommend you feed your pet a small meal no more than 5 hours before departure time, as it is better that your pet travels on an empty stomach.
All travel boxes should be fitted with water containers which will be refilled on departure.