Ask us a Question
Got a question? Get some answers...
Whether you're stumped over flights, confused about cancellations or bewildered by the web, we've got all your problems solved, right here. And if you still can't find what you're looking for after you've searched our FAQs, you can contact us and we'll get back to you as soon as we can. Browse our topics or use the search box below to enter your question...
Hot Question
How can I find out more about the current security situation in Kenya?
Top Ten Questions
- What is the Thomsonfly luggage allowance?
- How do I apply for a visa to go to the Cape Verde Islands?
- What injections or vaccinations will I need to travel?
- How do I cancel my Thomson holiday?
- How do I contact my friends or family who are on a Thomson holiday?
- If I am pregnant, can I still fly?
- I'm experiencing problems accessing the site - what should I do?
- What form of payment do you accept?
- How do I obtain a Thomson brochure?
- Where can find more details on working for Thomson?
Frequently Asked Questions
- About Us
Accommodation Only Information
Booking Information
Cancelling Your Holiday
Changing Your Holiday
Disabled Passengers
Excursions and Attractions
Flights
Foreign Exchange
Founders Club
How to Contact Thomson
Important Information
Jobs and Careers
Offers and Discounts
Payment Information
Technical Website Problems
Thomson Holiday Types
Travelling with Children
Vouchers
© 2007 TUI UK Don't just travel, travel with a smile. Terms and Conditions | Privacy & Cookies Policy