Holiday Booking Information - Booking Online

Is my transaction, and the information I submit online, secure?

All transactions on Thomson.co.uk are completely safe and secure. In addition to the security provided by our ATOL (no. 2524) and ABTA (D7345) licences, Thomson has been issued with a BT TrustWise Server Digital Certificate, which means that if you submit information to the site during a secure session, that information will be encrypted and transmitted securely. To establish if you are in a secure session, look out for the key or padlock on your Microsoft or Netscape browser. Personal information and payment details entered into the site are automatically encrypted using SSL (Secure Sockets Layer) software. For more information, take a look at our Security Statement or click on the Verisign logo on the homepage to see our site's security certificate.

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Can I book online at any time of the day or night?

Currently you can book your accommodation online between the hours of 7.00am to 12.00am, Monday to Friday and 7.00am to 11.00pm Saturday and Sunday. Online booking is disabled outside of these hours, as our reservation systems and databse is being updated.

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Am I committed to paying for the holiday when I get prices online?

You are free to search and cost as many holidays as you like. You are only committed to buying a holiday once you have input and confirmed your payment details.

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What do the online prices include?

The total party price for your selected flights is displayed here. If you have chosen to search for accommodation with your flight we will show you a selection of rooms available in your destination for the duration of your stay; you can choose to continue with a flight only booking or to book accommodation with your chosen flights.

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Can I book a twin or triple centre holiday online?

Twin and triple centre holidays are not available to book on our website. For more information or to book one of our multi-centre holidays, please contact our Call Centre on 0871 231 4691. Alternatively, visit your local Thomson shop.

Calls cost 10p per minute at all times from BT landlines. Other operator networks may vary.

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How up to date are your prices?

We update all prices and availability on our database overnight 7 nights a week, and this is what our systems search on to bring back our most up to date search results.