Tropical  

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This hotel wins points for its beachfront setting. It’s got a great pool scene, too.

The Tropical has pine-covered mountains to the rear and Sarigerme’s pebble-and-sand beach to the front. And the centre’s shops, bars and restaurants are within walking distance – it takes about 20 minutes.

A complete refurbishment is in the pipeline for summer 2015, which means you can look forward to smart, modern interiors.

TripAdvisor rating

Based on 945 reviews

  • Official Rating
  • 3Floors
  • 500Rooms
  • 4Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. One visit per stay to an à la carte restaurant.  Unlimited locally produced alcoholic and non-alcoholic drinks served by the glass, including beer, wine, spirits, soft drinks, tea and coffee 10.00-24.00.  Snacks 11.30-16.30. Ice-cream served for 2hours a day. Turkish pancakes 11.00-17.00.

Facilities ► View all

Olympos international buffet restaurant

You'll find international buffet foods here to help yourself for breakfast and lunch. Also with an al fresco dining area. Highchairs are available. A smart casual dress code is required here, no shorts or swimwear.

Thomson Kids' Club

Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.

Outdoor pool

This pool seems like it's never ending. It's a fantastic size and has 2 waterslide on a separate island and landing into the pool. The whole surrounding area is covered with tropical palms, sunbeds with parasols and marquee tents.

Rooms► View all

double family room

Double family room sleeps up to 4, with a double bed and a double sofa bed. Rooms are open-plan and there is a mini-fridge and double sofa-bed in the lounge area. Image shown is the planned appearance for Summer 2015.

double select room

Double select room sleeps up to 3, with a double bed or twin beds, and a lounge area with a double sofa-bed. There is also a DVD player and mini-fridge. Image shown is the planned appearance for Summer 2015.

TripAdvisor Reviews Show more reviews »

Good

Stayed here last October,weather was brilliant for week,booked last minute so got a good deal on hotel.the overall hotel was good not brilliant but prefect for families as massive hotel and lots of stuff going on all the time.there was food on 24/7 so plenty to eat and good variety!never stayed in hotel as big as this,beach was nice quite pebbly near the water!lots of different pools to choose from.tried to avoid biggest pool as lots of children and activities so great for families but not for a couple.rooms were big but bit run down if honest.short walk into town where few shops and restruants!also do a bus into dalman at night which was good.overall good value for money and plenty to do.More

Emma-louise1206,

Nice but flawed

I will be honest with this. The hotel and grounds are kept immaculate but that is on the surface. The food was good and I always found something to eat but the bees and wasps were a problem. My granddughter got stung on the foot. Why they only have one person serving on places like the omelette section or the barbeque is beyond me as these are always popular. Our room was an adapted room for the disabled which was all we could get at the time of booking and it was not very good. There was absolutely no space to store toiletries, no shelves or cupboards in the bathroom. The shower curtain was raised up off the floor so when we had a shower, the whole floor got soaking wet. I moved the curtain down and this eliminated the problem but the maid kept putting it back up again!!! There was also no storage space in the room. The only cupboard had a shelf in it half way up which meant that I could not even hang a shirt in it properly and for a disabled room, the safe was a joke! it was right on the floor of the cupboard which meant that I, as an able bodied person, had to lay down to see to open it! The bed was so uncomfortable that my other half resorted to sleeping on the pull out bed on the sofa! The main problem that they have is that during our stay, twice the whole pool got shut down for half a day because someone had either defecated in the pool or had brought it to the pool in a bag and dropped it in so as to deliberately close the pool. This is beyond me, not the hotels fault but better policing may have prevented it. They have a serious problem here! I saw one 'Log' which was at least a foot long, that was no kiddie crapping in the pool, that was deliberate! They have a lot of rules with posters and notices put up but if you are not going to police the rules, what is the point? Towels on sunbeds comes to mind!!! My partner and I went with family which included two young children, we had a great holiday and I am probably being a bit severe here but if you want honesty, you got it! On last gripe, the Thomson rep must think we are stupid! Every Wednesday when the entertainment staff have the day off, a notice appeared on the Thomson rep desk saying ' Due to an urgent resort meeting the representative will not be here until 6pm' ...really?More

kerrylbb, Exeter

Great Family Holiday

Loved this hotel, check in/out is very quick and easy. The staff are extremely friendly and helpful. The hotel grounds are immaculate, all day long you can see staff cleaning and gardening to clear up the mess us tourists make. The staff in the dining room are very good and I like us you tend to sit in the same area at meals the waiter will have your regular drinks order on your table before you even ask for it. Thank you Ahmed. The food is good with a wide variety available with a separate hot plate for kids. Although busy it was never too busy. The pool area is fantastic with lots of space available but you will need to get up early for a poolside spot. I was down at the pool at 7am and most of the good poolside sun beds were already taken but we preferred the grass area just back a few metres from the pool. The shops available in the hotel itself were good but could be quite expensive. Bruno in the bag shop will beat any price you find in the town though and his stuff is very good quality. If you like to buy juice and crisps for in your room then the hotel shops are more then double the price of in the town which is a 20 minute walk but well worth it. I saved so much in the town I could get a taxi back and still be cheaper. There's also a barbers so you gents should try a Turkish shave. The entertainment team are great and there is a show on every night in the amphitheatre followed by some sort of quiz or bingo in the bar afterwards. The room we had was fantastic, if your going as a family it is well worth the upgrade to a suite. Hope you find this helpful.More

Richard H, Grangemouth, United Kingdom

Fantastic Hotel - ignore the bad reviews !!!

We stayed at the Suntopia from July 24th - August 3rd, Family of four including a 5 year old & a 15 year old. Transfer from Airport is great - just 20 minutes, reps lovely and helpful. The check in was quick and efficient and the staff at the hotel always lovely and approachable. Yes we tipped the bell boy who dragged our 4 heavy cases to our room, I'm sure this is how they bump up their wages and i didn't begrudge giving them their tip as some other travellers seem to. We had a Family room as the Suites were all booked and when we got to our room there were 2 single beds and 1 sofa bed that neither myself or my husband fancied sleeping on for 10 days so we called reception and within 10 minutes housekeeping had been and removed the sofa bed and replaced it with a comfortable king sized bed ! The family room was quite big, air con was great and yes the room was in need of decorating but it didn't matter as we were only in to sleep and get changed. I know they are having a refurb this winter which will be good. The Hotel is immaculate, the staff are constantly cleaning it and the grounds are wonderful, there are some beautiful flowers and plants and also a board in the grounds showing all the different species. The restaurant is great, food is wonderful, a huge choice and we are foodies and very picky ones. My husband is a vegetarian and he always found enough choice plus it was different every night. Over the ten days a few repeats but I was glad about this. In fact i think i ate healthier here than i do at home with the amazing salad bar, fresh fruit and hot food stations. Yes the restaurant gets busy but for the size of hotel i would expect this and if there were queues they moved fast. We didn't have issues with cold food but if there was cold food it would only be down to other guests not closing the lids. The toasties at the chill out bar were a great change for lunch and the pancake lady was amazing, always smiling, make sure you take a bit of cash to tip her as she seems to work all day every day without a break and is always smiling. Yes the ice cream hut is only open for two hours a day but if it was open all day I'm sure you would see a lot of sick kids - 2 hours was enough and it is all you can eat although they do melt pretty quickly so no point getting extra scoops ! I've seen people complaining on here about the small plastic cups but drinks are unlimited and it is a pool area, I'm sure they wouldn't want broken glass around the pool ! The pools are incredibly clean, we kept to the kids pool just as it was quieter and i knew my little boy was safe to play on his own whilst i sunbathed. I did find i needed to be down at the pool no later than 7.30a.m to get sunbeds but there were more available later in the days as people left. We didn't have issues with the pools being shut while we were there so maybe we got lucky as i know it happens but this is down to the guests and not the hotel. There is a lovely beach but the water drops quickly & it is a steep drop so we stayed away just because of our son but there were always beds available and we also saw turtles on the beach. We did two trips through Basket travel who are located in the town. They are cheaper than Thomson for the same trips and the guides are excellent - Ken & Mehmet were great and told us a lot of stuff about their culture and the area. We went to the mud baths, Turtle beach and to the Blue Lagoon. Don't bother with the lagoon trip because as beautiful as it looks on the pictures it isn't when you get there purely because of the amount of people there. The town is only 5 minutes away, about 20 lira in a taxi and has good shops, cheaper than at the hotel and cheaper than the markets. We found a good bar called the Paradise and although we were all inclusive we did have lunch there a couple of times for a change. My husband had a Turkish shave and a massage while we were there. The spa is good value for money, the lads come round the pool and try to sell you treatments but you can get good prices and the kids are usually free, they do suitable stuff for the kids so the whole family can join in. We didn't use the kids clubs but we saw them out and about with the kids round the grounds and the kids looked like they were having loads of fun. The entertainers are great, we don't really go for this but they work tirelessly and are great at what they do. We did watch the acrobats and they were amazing ! Our only issue was the poor WiFi, the connection was poor and that definitely needs improving. I know you should be able to last for a couple of weeks without internet but the reality is that the kids just can't especially a 15 year old ! All in all this is a fantastic hotel and I would recommend it for a Family Holiday.More

Sam R, Wilmslow, United Kingdom

Fab family holiday!

Just returned from a weeks stay here as a family of four including a 10 and 8 year old. We have had an amazing time. Great short transfer time after good flight. Rooms: We stayed in a suite which was very roomy and perfect for the 4 of us. Cleaned every day except Wed. Very quiet and we all slept well. Food: So much choice and good quality. Breakfast and dinner served in restaurant (men can wear shorts!) lunch outside by the pool area. Lots on offer. My very fussy 10 year old survived! Toasties at beach bar were fab, pancakes amazing served 11-5 and ice cream 3-5 beware it melts so quick! All staff serving were polite and made a fuss of my girls. Pools were very clean. First year in 5 where my daughter didn't get an ear infection. Pool closed one afternoon due to "code brown" but we just went to the beach which was nice. Slides good fun. Shops: lots on sight but don't rush to buy lilos etc check the Thomson swap shop first. My girls got loads and just put things back when they'd had enough and wanted a change! We got boats, balls, lilos, bats and balls etc. Bruno in the bag shop did us a good deal on bags, worth a visit! Also staff up for negotiation on prices so be up for bartering! Entertainment: team very good and we all have come back singing "good life" our holiday song! Mongolian acrobats worth watching. Kids mini disco great. Plenty to do most if the day. Would highly recommend the hotel to anyone especially with children. Would love to return! More

lynseywilliams26, Thirsk, United Kingdom

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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.