This hotel wins points for its beachfront setting. It’s got a great pool scene, too.
The Tropical has pine-covered mountains to the rear and Sarigerme’s pebble-and-sand beach to the front. And the centre’s shops, bars and restaurants are within walking distance – it takes about 20 minutes.
A complete refurbishment is in the pipeline for summer 2015, which means you can look forward to smart, modern interiors.
TripAdvisor Traveller Rating
Based On 1097 reviews
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. One visit per stay to an à la carte restaurant. Unlimited locally produced alcoholic and non-alcoholic drinks served by the glass, including beer, wine, spirits, soft drinks, tea and coffee 10.00-24.00. Snacks 11.30-16.30. Ice-cream served for 2hours a day. Turkish pancakes 11.00-17.00.
Facilities ► View all
Olympos international buffet restaurant
You'll find international buffet foods here to help yourself to for breakfast and lunch. There's also an al fresco dining area. Highchairs are available. A smart casual dress code is required here, no shorts or swimwear.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
This pool seems like it's never ending. It's a fantastic size and has two waterslide on a separate island and landing into the pool. The whole surrounding area is covered with tropical palms, sunbeds with parasols and marquee tents.
Rooms► View all
double select room
Double select room sleeps up to 3, with a double bed or twin beds, and a lounge area with a double sofa-bed. There is also a DVD player and mini-fridge. Image shown is the planned appearance for Summer 2015.
double family room
Double family room sleeps up to 4, with a double bed and a double sofa bed. Rooms are open-plan and there is a mini-fridge and double sofa-bed in the lounge area. Image shown is the planned appearance for Summer 2015.
TripAdvisor Reviews Show more reviews »
SUNTOPIA TROPICAL IS NOT A FOUR STAR HOTEL
Our stay was at the beginning of October. I have delayed my review, waiting for a reply from Thompson for my complaint . Six weeks later and after they made me wait on the phone for half an hour listening to the same loud music track over and over again, (I think this is to get you to give up) they finally rang me and started arguing with me about my complaints, which were, 1. total disregard to any requests for room level and late check out, 2.complaint regarding the attitude of the head thomson rep. 3.The total inability of the reception staff to deal with anything. Standard reply, come back tomorrow. 4. An explanation as to why it took staff 15 minutes to break up a fight in the lobby when we arrived. 5. An apology for the rudeness of the staff in the world grill when it rained and we got soaking wet. The standard response from the thomson reps for any complaints is to give a free Al a carte meal in on or two of the other restaurants, this is not a pleasure as they are downstairs from the canteen and offer the same food but in quieter surroundings. Finally the female thomson rep admitted that no one cared as it was the end of the season. Great! I WILL NEVER TRAVEL WiTH THOMSON AGAINMore
Davina47, Edinburgh, United Kingdom
Stayed here beginning of September, with my boyfriend and two friends, this hotel was lovely, food lovely, staff very friendly (although had one bar man who pushed for tips) beautiful clean rooms, pool and sunbathing areas very clean, would suit families and couples, very pleased would def come again!, would highly recommend turkey as this was my first time but convinced! Turkey is a beautiful place. Very hot but pool has plenty of umbrellas and beach has loungers and umbrellas so plenty of shade. Highly recommend a Turkish bath, hotel spa very nice! The Turkish reps from spa try to push but one who was happy to come sit and have a chat with us most days even after we had the baths, very friendly!!!! My only concern, the steps up to the slides are very worn and no slip prevention strips, my boyfriend took a tumble up the steps and badly cut his leg open, which bled for days and bruised badly,took the skin clean off his shin, so please of you have small children go with them as someone could easily break a bone!! And around the pool becomes very very slippy. If the rep on arrival bus try's to sell yellow wrist bands for prevention of bites, they work!!! So buy one especially if your prone to being bitten!!! The reps try very hard with the impressive shows, "good life" got a little bit annoying but lovely moment when every one is around the pool singing and dancing along with the reps in the sunshine. And they get loads up to join in their games, if they know your names they WILL get you up!!! But good fun. So give them a chance. Ali works very hard! Lovely man! Highly recommended! Girls don't bring much in your cases Sarigarme has lovely bag shops!bring half a case as guarantee you'll buy something! Hotel Swap shop is brilliant as well for swapping your smellies, me and my friend left half our clothes to make room for our purchases!More
H P, Oxford, United Kingdom
Do you know what, its ok - not brilliant but an ok holiday
I actually went last year and the reviews seem slightly higher then, but most of the negative comments I totally agree with, it is a death trap in front of the slides, children and adults alike slipping up. I wouldn't be surprised if someone seriously hurts themselves. The food wasn't great, nor was the restaurant always clean and some of the staff need to appreciate they have a job. Some of the areas around the pools were disgustingly dirty, and the constant closing of the pools poor as no one then gave any feedback. The people we were with however stayed at the beach most of the time and found that fine. Although staff will help you, i.e. our drain was blocked, they then stand there begging for a large tip, surely fixing the problem was what was needed we had already paid for it to be right in the first place. We spoke to reception about this and the reps, they weren't interested. I would agree though the Thomson reps were awful and had no interest in anything and evening entertainment poor. We often saw them mocking customers. However the location was good, weather was good and we met some nice people so it was acceptable. We raised all our concerns both the with hotel staff at the time and Thomson on our return - needless to say neither bothered to respond!More
A N, Denmead, United Kingdom
Meant to be our Honeymoon!!
Having just got married we wanted a holiday which would be our honeymoon and a holiday for our daughter and this hotel seemed to fit the bill so we booked the last week in Oct with Thomsons (as it fitted in with our daughters half term) and stated that it was our honeymoon. Nothing from Thomsons, and a mere "congratulation" on checking into the hotel. I'm pleased we didn't book to get married here as I don't think the reps could have mustered any enthusiasm for anything. The Hotel itself is very nice and is about to undergo a major refit this winter. Our room was spotless although we never saw a cleaner for the last 3 days of our holiday as the staff were being wound down for the hotel closing that Saturday. The food in the main restaurant was always plentiful and nice and they coped exceptionally well the night of the heavy rain when half of the restaurant was flooded out but why the 4 a la carts which were all fully enclosed were not utilised more over the following days(more rain) is bewildering as they were certainly not full any night and it was virtually impossible to use the booking machine in reception to book them. We managed to book the Italian one night and the food was served barely warm and you were hurried along to get out as all food is ordered at point of booking and was served within minutes of sitting down with no chance of a relaxing evening. The bar staff and the restaurant staff were always very cheerful and helpful but the management could do with lessons in thinking on their feet more. Food was always hot and fresh though by you picked what you wanted, as the food stations were laid out in 4 different parts of the restaurant and got back to your table it had cooled down a lot!! The (Russian based) entertainment team worked really hard and their shows were brilliant as was the hotel kids club which was better than the Thomsons, one an example being our kids reps had to go next door to the Holiday Village to do a Halloween party for the kids there while our kids got nothing! and apparently this had been happening all season. The pool areas were well stocked with sun loungers but the tiles around the pools were lethal when wet and we saw lots of kids and adults slipping and hurting themselves. The hotel shops were reasonably priced but things were definetly cheaper down in the village an easy 15min walk away. Having visited Turkey many times I have to say this wasn't the best but it wasn't the worst and a lot could be done to improve the running of things. Yes we would possibly return but its more to do with the 20min transfer time opposed to 2 hours to Icmeller that would draw us back. Would we pay the extra for a Thomson / First Choice holiday again?? NO I don't think soMore
We stayed at this hotel at the beginning of October. Upon arrival, we were greeted by a team of porters who swiftly transferred our luggage to our room. Our room was so clean! Everyday our room was cleaned and towels changed. The room was really comfortable. We stayed on the ground floor and what a spot.... Hidden by the beautifully manicured hedges, our balcony was a lovely place to sit to cool down. The water slides were great! The grounds are gardens are immaculate. Cleaning of public facilities was going on all through the day and night. So clean! The bars were brilliant! The staff were really helpful and polite. The drinks were really good! The Chill Out Bar was my favourite place! The food was brilliant! Such an extensive choice and always piping hot! I would definitely recommend this hotel and we will definitely return. Loved it ðMore
Jue1978, Leicester, United Kingdom
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