Hotel Barceló Santiago  

This hotel is in one of the island’s most scenic spots. Along with great views, you get three main pools and two restaurants.

This place is built into a cliff, which means you get panoramic views over the island of La Gomera and Los Gigantes. Playa de Arena is about a 15-minute stroll away, and you’re 5 minutes’ walk from a sandy beach.

The Barcelo has three huge pools and a good range of eating spots, too, as well as a snack bar which stays open late in summer. There’s also a handful of bars and restaurants just outside the hotel.

TripAdvisor Traveller Rating

Based On 2417 reviews

  • Official Rating
  • 2Buildings
  • 9Floors
  • 400Rooms
  • 4Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Buffet restaurant

This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.

3 outdoor pools

There are three outdoor pools to choose from. Dotted with palm trees, sunbeds and parasols you have views of the sea from all three. The pool snack bar is also within easy reach.

Tapas bar*

This place offers a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.

Rooms► View all

superior twin room with sea view

You have a bit more space in the superior twin rooms sleeping up to three. Plus you get some extras like one free entrance to the spa circuit per stay, a rain shower and your minibar is restocked daily with one bottle of water per person. The balcony or terrace lets in plenty of light with views of the Atlantic Ocean.

twin room with sea view

Twin rooms are modern and decorated in neutral tones with tiled flooring. On the balcony or terrace, you have views of the Atlantic Ocean.

TripAdvisor Reviews Show more reviews »

Average hotel, perfect location

First of all, puerto de Santiago is one of the most beautiful places I have ever visited. The mountains and sea make for the best views. However, the hotel wasn't the best. No way is it a four star rating. The food was ok but nothing special, definitely more of a 3 star level. On the first day here we found feces on the floor all over the corridor and stairs, what was even worse was that it didn't get cleaned up for ages. On the second day we found a cockroach in our room, had crawled in the gap under the front door. They said it was a common problem, yet if so, why not have doors which prevent them from entering? The standard rooms are also in need of a 'do up' as there are gaps under the balanch door(allowing critters in), mould in corners and stains in bathroom. I hope the next few days It,ll prove us wrong about this hotel, but for the money it cost you could find a much better hotel. Not bad but NO WAY a four star, save your money.More

Emma S, London, United Kingdom

Lovely views

Best thing about this hotel are the views there amazing staff are very good with nothing to much trouble but I felt the rooms where a bit tired and in need of a refresh the dining area also was very dated but the food was lovely, Would reommened More

denise588, Puerto De Santiago

Lovely hotel

Stayed for two weeks the staff seemed very friendly and willing to help, room was fairly clean and had a sea view air conditioning was a bit noisy turned it down or off at night. The food was ok a bit hit and miss and was the same menu each week some times hot other times just warm but that's just the luck of the draw really, food from the snack menu at the bar was good . One down side is the all incisive finishing at 11 didn't want to pay extra for an extra 2 hours drinks good and bar staff polite and friendly service could sometimes be a bit slow. The entertainment was alright when it was downstairs plenty of room to sit and watch but in our second week they moved it upstairs on the decking no where near as much seating and quite windy at times at night also if you wanted a table upstairs you had to get there early because there was a kids mini disco before so you had to watch that before the entertainment which is fine if you've got kids I don't so didn't want to watch a kids disco. Not much to do in the local area and most place feel like your always walking up hill so would say you.need to be fairly fit. All in all a fairly good holiday if you like relaxing all day by the pool and eating loads this will be brilliant for you. More

John H,


This is a great hotel, it has friendly staff and is very clean. It is well situated on the coast so you have great views and there are shops bars and eating places close by (the cappuccino maria just beside the hotel on the water front is very nice, the sangria there is the best I have tasted). There is entertainment on every evening which is good, there is something different each night. The food is very good, there is a different theme each night with plenty to chose from. I would definitely stay here again as we have had a very good 2 weeks and can't find anything to complain about.More


Great holiday!!

Currently lying in bed looking out at the sea and remembering how much i have enjoyed this holiday! Me and my boyfriend are leaving this evening so i thought i would write my review now! We arrived here at around midnight and there was only one member of staff checking everyone in so this did take while. We were told that the resturant was open for us until 4am. This was just bread, salads, fruit etc. We were given room 547 which has an amazing sea view! Cleaners- the rooms were cleaned everyday but if yo7 dont put any rubbish by the bin in the bathroom then it wont get taken! Also there is one issue...we have been here 2 weeks and our beds havent bern changed once. I dont mind this after a week but you get hot and sweaty in bed at night so after two weeks the sheets start showing this. I did use the laundry service for a pair of white jeans and they came back gleaming! Staff and animation team- all were fab and always treated us well. They were quick and efficient! The animation team were great and also did the majorty of the shows and work very hard!! Room- i found that our room was fine! It was comfortable and have enough storage! Thats all you want from a room seeing as you will never be in there... Food- food was fab and as im vegatarian i had plenty to choose from for breakfast and dinner (half board) The animals- lots of lizards can be seen and lots of fish and giant crabs if you go down the rocky area behind the hotel! The only cat we saw was scruffy (we named him) the hotel staff and vistors treat him very well and asways puts on the outside shower if they seem him so he can have a drink. We had one cockroach in out bathroom but i really didnt care. I heard some people saying they moved rooms at 3am because of one cockroach. Its a hot country so what do you expect... Everything here was great and the walks to los gigantes and playa arena were short. Will defo be coming here again!!!!!More

Bee5912, Cardiff, United Kingdom

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Hotel Barceló Santiago
Rated: 4.0 /5 based on 2417 customer reviews
from £259.52