Hotel Barceló Santiago  

This hotel is in one of the island’s most scenic spots. Along with great views, you get 3 main pools and 2 restaurants.

This place is built into a cliff, which means you get panoramic views over the island of La Gomera and Los Gigantes. Playa de Arena is about a 15-minute stroll away, and you’re 5 minutes’ walk from a sandy beach.

The Barcelo has three huge pools and a good range of eating spots, too, as well as a snack bar which stays open late in summer. There’s also a handful of bars and restaurants just outside the hotel.

TripAdvisor Traveller Rating

Based On 2097 reviews

  • Official Rating
  • 2Buildings
  • 9Floors
  • 400Rooms
  • 4Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Buffet restaurant

This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.

3 outdoor pools

With sunbeds.

Tapas bar*

Offering a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.

Rooms► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 3, with extras including, kettle, 1 free Spa circuit entrance per stay and rain shower. Minibar is restocked daily with 1 bottle of water per person.

twin room with sea view

Twin room with sea view sleeps up to 3.

TripAdvisor Reviews Show more reviews »

Great hotel

Had a fabulous holiday at Barcelo. Great view,food and staff. Some complained about food..can't imagine what they wanted. Shower was faulty and repaired within and hour of reporting it. Really loved the place.More

wdda, Norwich, United Kingdom


Positives- nice looking hotel - clean and comfortable communal areas great location - good pool area with plenty of sunbeds - most rooms have sea views - our room 525 had 180degree sea views and was very quiet - breakfast was great - some good entertainment - most staff were pleasant and helpful. Negatives - rooms (we had 3) are in need of some TLC - First room we were allocated had a severe smell/plumbing problem - evening meals lacked variety- dining room always busy - a MAJOR problem was the lack of parking, the hotel has none and the surrounding streets were packed solid with parked cars which resulted in a 15minute uphill walk to the nearest available parking space we could find - Hotel was running at full capacity and this impacts in a negative way on the service in general - Overall we had an enjoyable holiday but it could have been better..More

LESLEY G, Essex, United Kingdom

barcelo santiago los gigantes

just spent a week at this hotel on the whole very pleased and we would stay there again. At check in we were welcomed with a much needed glass of cava which i found a nice touch and porters took luggage to our room. The room itself was a twin superior on the sixth floor, nice size but there were few things -nothing major i.e. poor quality furnishings, like the fridge was no use at all air con wasnt great but because its january leave door open was fine , room was kept clean, and every member of staff we met were nice polite and helpful. the free wifi is only very limited use per day, upload couple of pics to facebook and thats it so i opted for better service for a charge of £25 euros , restaruant food was of a good quality but didnt vary enough from day to day for me. The area of Los Gianties has a natural stunning beauty and is really worth viewing so use the hotel as a base and you will not be dissapointed. The cocktails and the pool make up for any other little niggles anyway, but if you have mobility problems i wouldnt reccomend this area for geological reasons more than any thing else, there are some very challenging hills as the area is on the side of a mountain.More

mark b, Bournemouth, United Kingdom

Do" NOT" stay here if you want peace and quiet around the pools.

Decided to write a review for anyone looking for a quiet daytime, relaxing around the swimming pool holiday here at the Hotel Barceló Santiago, after reading that loud music around the pool causing problems to guests is still being ignored, I felt that I had to point out that this was happening when we stayed there at the end of June to the start of July 2014. We asked the Thomson rep if they could ask the staff to turn it down just a bit so that it wasn't so in your face day in day out, the rep was absolutely useless and tried to insult our intelligence by saying we were the only ones with this problem, even though we had spoken to others guests that were suffering too. The result was the next day the music was even louder and went on for even longer, they haul out this massive speaker in the morning and plonk it in the lifeguards hut and it seems he basically plays what he wants and as loud as he wants and if you don't like it tough . We were forced to go to the furthest corner of the hotel where the sound of the music was less obtrusive but still could easily be heard. We again pleaded with the Thomson rep do something about this as it did not state in the brochure that the poolside area was very very noisy, but she seemed totally convinced that it was only us that had the problem. We have two teenage daughters and they found the music disruptive as they couldn't even listen to their music when they were plugged into their iPods, it was that obtrusive. The hotel itself has fantastic views from the hotel rooms, the poolside furniture was plentiful and one of the pool staff rode up and down on his tile cleaning machine every morning to keep these areas spotless. Plenty of bins for you to dispose of your plastic cups which are emptied on a regular basis, and the daytime and evening bar staff were fantastic and always courteous. BUT the holiday was spoilt by the loud music which seemed more suited to an 18-30 type hotel.More

jakc672, Norfolk, United Kingdom

Lovely views

Arriving late at night and after requesting a seaview when booking, we awoke to find a huge orange building right in front of our balcony, no proper sea view. We requested for a change of room and this was done a few days later, we got moved up a few floors. Lovely views from the upper floors. Hotel clean. Coffee facilities in the room were poor and after paying for a superior room we were told this would be filled up, which is wasnt and nearly every day we had to request our coffee and milk in our room be put in. Food nice. Area lovely, if you walk there are loads of bars, restaurants etc in both directions of the hotel. Would not recommend for the elderly as not much to do where the hotel is situated. Would recommend as lovely location, stunning views.More

rasta64, scottland

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