Thanks to a cliff-top setting, ocean panoramas come as standard at the Hotel Barceló Santiago. With the rocky cliffs of Los Gigantes on one side and Tenerife’s sister island, La Gomera, off in the distance - it’s one of the most scenic spots on the island.
The bedrooms are dressed in pale blues and yellows, with painted canvases that add a personal touch. Elsewhere, leafy plants and wicker furniture complete the calming scene.
Outside, there are three big pools to choose from, with a fourth that’s just for children. The hotel puts on a kids’ club, too, so pint-sized guests have plenty of options. Plus, you can swap poolside for beachside in a matter of minutes – Puerto Santiago’s sandy shores are just a short stroll along the promenade.
Food-wise, you’ll find breakfast, lunch and dinner in the buffet restaurant. At lunch and in the evening there’s show cooking - so you can watch the chef rustle up meat, fish and pasta dishes. The same goes for dinner at the à la carte grill, and there’s a tapas bar opem a couple of evenings a week if you fancy something more traditional. Plus, the hotel has a chic cocktail bar – the Lobby Bar's highly recommended by guests.
On top of all that, there’s an ultra-stylish spa. So you can wind down in the Turkish baths, sweat it out in the sauna, or just doze all the way through a massage.
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Buffet breakfast and dinner.
Facilities► View all
This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the stunning views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.
3 outdoor pools
Offering a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.
Rooms ► View all
superior twin room with sea view
Superior twin room with sea view sleeps up to 3, with extras including bathrobes, slippers, kettle, 1 free Spa circuit entrance per stay and raindance shower. Minibar is restocked daily with 1 bottle of water per person.
twin room with sea view
Twin room with sea view sleeps up to 3.
TripAdvisor Reviews Show more reviews »
Our 4th holiday here and we have mostly good experiences. Our room,524 was very clean, sunny and quiet at night. The linen has been upgraded and we approve, likewise the curtains were new. We find no fault with the food, it was plentiful and varied. The waiters were excellent, very efficient, always ready to recommend wines etc. We never had to queue for dinner, but we were not there as the doors opened, give them 10 minutes and all would be quiet. The reception on arrival has improved, the staff saw to all our needs in 10 minutes. The glass of cava and home made sweets remains a nice touch on arrival. The only down side was the allowance of teenagers wearing shorts into dinner. Standards were allowed to slip. Please sort this out.More
This was our fourth visit and being recognised as returning customers we were given one of the refurbed rooms. Last year the rooms were starting to look tired but this was a big improvement. Unfortunately the weather was very poor in January and as this is a quiet resort there isn't an awful lot to do when the sun doesn't shine. The views from the hotel are however spectacular whatever the weather. On an evening if you fancy something a bit better than the hotel entertainment venture over the road for live music at Route 66. Hotel food without being spectacular is more than adequate for a four star hotel. The only thing preventing a better score is the fact that the hotel never comment on reviews. In this day and age this gives an air of 'can't be bothered'More
Enjoyed it, But...
Went in January for two weeks. Weather was so/so which meant a dull time in hotel if the weather was bad. When the sun shone it was lovely with lots to do. (Animation team). The room (201) was very clean, bed brill, linen and towels changed regular. Only fault was we were in a corner which did not get any sun. The view was good though. Tried changing room but no joy. Food plentiful and varied (you will find something you like). Upgraded to A/I (well worth it). Staff were great- cant fault any of them - except - the Spa staff. The spa was not worth the money - its freezing in there, the sauna and steam room not working. Work men in there with us were banging and clunking. One even in the pool with us diving down trying to fix the filter.Great. Complained to the spa staff - not apologetic or interested. The Hotel/holiday we enjoyed it - some good - some bad. Would I go back? Only if I got it at a cheaper price. .More
BBow73, Widnes, United Kingdom
Forget room 101, avoid room 301 like the plague!
We arrived late at the hotel so after putting our cases in our room we went to the restaurant for our first meal. There was a queue to get in and we had a 10 minute wait. The reason for this was that some people were on a half board arrangement and the girl at the desk was trying to deal with the people leaving as well as the people entering (couldn't they have put two people on?). We later found out that the reason why they gave you a chit as you went in was that they were trying to find out if anybody was using the restaurant 3 times instead of two, the result being that although you are on an all inclusive basis they still give you a chit which you have to sign every time during lunch or dinner, delaying entry to the restaurant. We unpacked and went down to the bar only to find that the all inclusive finishes at 11, after that you pay (could not find this out on the web-site). There are fourteen cocktails on the list but only five of those are all inclusive so if one of your favourites is not one of the five then you have to pay! (All Inclusive?). We spent the next day round the pool and returned to our room. Here's why this is probably one of the worst rooms in the hotel. NO SUN ever shines on the balcony as you're stuck away in a corner, also there is a stairway going past which anybody could jump over to your balcony and there is no way you could relax in your room with the curtains open as they can see you. The lighting in the room is very poor and we asked for a double room which in their eyes is two singles pushed together. No tea/coffee facilities in the room, no iron/ironing board, not even a clock so you had to rely on your mobile for the alarm. As we had unpacked and were only staying for a week (luckily) we decided, unlike practically everybody we spoke to, not to ask to be moved to another room. I have never known so many disappointed people. The food was bland to say the least and i never had a proper dinner while i was there (maybe it's me, too picky). Cannot fault the view from the sun terrace though i suspect health and safety over here would have something to say about it. Night time entertainment was average though on our last night (Saturday) you would have thought was the best night but here the turn started at 9.45 and were finished by 10.30.(?). Some of the staff were a bit surly as in Sign Here (Please, por favor not withstanding). Now we come to the towel debacle. As we were at our limit we did not take any towels with us and we don't normally anyway. We were informed that there was a 12 euro deposit for each towel and if you change your towel, which we normally do each day, then you had to pay 2 euros (non-refundable??). So they wanted us to pay for the washing of the towels. What utter rubbish, i have been around and have never heard of this anywhere, and nor have other people i have spoken to. I was having a shower and slipped on the surface of the bath, banging my head and hurting my shoulder (case pending). The surface of the bath has worn away through years of wear probably. I informed the rep that night and then another rep the following morning, both assuring me that i would get a bath mat. We went on a boat trip in Los Gigantes and when we came back there was no bath mat. I went to reception, told her what had happened and showed her my massive bruise and within 10 minutes we had a bath mat (where there's blame there's a claim maybe). Apart from seeing the whales and dolphins on the boat trip there was nothing about this holiday that i would ever come back for. We only went for the sun which thankfully we got but the hotel was a massive disappointment. Would i go back? Not EVEN if they paid me! This hotel is in need of a massive refurb, should be closed down and modernised and some of the practices should be abolished immediately. Forgot to mention there was a leak in the ceiling on floor five near the stairwell when we got there and it was still there when we left. Their solution? Put a towel down and cone it off!!!More
biggranddad, Greenford, Middlesex
Stayed at this hotel for a week in February. The food was fantastic but our room was below the four star rating given by a holiday company. The door hiding the fridge was chipped and didn't shut properly, the mirror in the bathroom was rusty and the top of the cupboard was also chipped. A few minor repairs and the room would be more than adequate.More
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