Hotel Barceló Santiago  


Thanks to a cliff-top setting, ocean panoramas come as standard at the Hotel Barceló Santiago. With the rocky cliffs of Los Gigantes on one side and Tenerife’s sister island, La Gomera, off in the distance - it’s one of the most scenic spots on the island.

The bedrooms are dressed in pale blues and yellows, with painted canvases that add a personal touch. Elsewhere, leafy plants and wicker furniture complete the calming scene.

Outside, there are three big pools to choose from, with a fourth that’s just for children. The hotel puts on a kids’ club, too, so pint-sized guests have plenty of options. Plus, you can swap poolside for beachside in a matter of minutes – Puerto Santiago’s sandy shores are just a short stroll along the promenade.

Food-wise, you’ll find breakfast, lunch and dinner in the buffet restaurant. At lunch and in the evening there’s show cooking - so you can watch the chef rustle up meat, fish and pasta dishes. The same goes for dinner at the à la carte grill, and there’s a tapas bar opem a couple of evenings a week if you fancy something more traditional. Plus, the hotel has a chic cocktail bar – the Lobby Bar's highly recommended by guests.

On top of all that, there’s an ultra-stylish spa. So you can wind down in the Turkish baths, sweat it out in the sauna, or just doze all the way through a massage.

TripAdvisor rating

Based on 1662 reviews

  • Official Rating
  • 2Buildings
  • 9Floors
  • 400Rooms
  • 4Lifts


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Half Board

Buffet breakfast and dinner.   

Facilities► View all

Buffet restaurant*

This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the stunning views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.

3 outdoor pools

With sunbeds.

Tapas bar*

Offering a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 3, with extras including bathrobes, slippers, kettle, 1 free Spa circuit entrance per stay and rain shower. Minibar is restocked daily with 1 bottle of water per person.

twin room with sea view

Twin room with sea view sleeps up to 3.

TripAdvisor Reviews Show more reviews »

Pete B

Just got back from a great 10 day at the Barcelo Santiago every thing was fantastic wide selection of food at every meal time plenty of sunbeds great location.Los Gigantis is the next bay and areana the other way along the coast can be a bit hilly walk.More

Pete B, Warwick, United Kingdom

If you've booked this hotel PLEASE cancel and rebook elsewhere!!!!

Everything you read below about this hotel is accurate - I only wish that we had paid more attention before we flew out!! The hotel is reminiscent of a 1970s Pontin holiday camp - I keep expecting the loud speaker to say hi de hi campers!! My husband and I booked a supposed superior room which was located on the 6th floor. Whilst the view from the balcony is breath taking, the inside of the room is most definitely not. A tired, run down room in considerable disrepair is what greeted our arrival. The food is plentiful and the service from the restaurant staff was excellent - unfortunately the food was the same every day with no variations and by the end of the week we were both desperate to go home and eat different food. I should mention that the whole restaurant experience is very cafeteria like, but what else would you expect from a "pontins holiday camp!!" Thomson advertise this hotel as 4* - let me tell you there is no way the hotel is worthy of 3 stars let alone 4!!! I've stayed in many levels of hotels all over the world and this is the worst I've ever stayed in! Please please if your thinking of booking this hotel - listen to the comments on here - they are an accurate reflection of the hotel, sadly! More

Holth68, Birmingham, United Kingdom

This hotel is excellent anyone complaining about it is just being Picky.

We had 11 night at this delightful hotel. Waiting staff top class and a credit to the hotel.The food was very good with plenty of choice and well presented . The animation team were hard working very pleasant and entertaining, the location is quite but the views are great and the locals were friendly. We loved it and will go again. Don't expect a lively night life in the local area the local restaurants were lovely though and there are enough to chose from in Los gigantes, player Los arenas and Puerto Santiago. We will return or should I say vuelvemos.More

James W, Tamworth, United Kingdom

Once bitten twice shy

Where do I start? We arrived at 10 pm and found the reception staff to be helpful and friendly. Thought we were to be offered a welcome drink but didn't happen. However all other guests arriving following day onwards were all given a glass of champagne. We were told that the resteraunt had closed but they had put some food aside for all of us. It was cold rice, cold pasta and cold meat. Not a hot meal after travelling all day. I travelled with my wife, daughter and 2 year old granddaughter. We had to pay full price for my granddaughter or a single person supplement would have been charged for the second room. Our rooms had no tea or coffee facilities, no clock and no iron and ironing board. We have stayed in many hotels around the world and this is the first 4* hotel with 2* facilities that we've stayed in. The room was run down with very little storage a fridge in a cupboard with the door hanging off. The bathroom drains smelt and when we went onto the balcony it smelt like sewage. My wife went out and got a bottle of bleach and cured all in 5 minutes. The staff at the pool bar made you feel like you were intruding when requesting service and when you compared the all inclusive snacks to those given to paying customers I felt we got the slops and they got the better deal. There were no facilities either for changing a 2 year old. Non of the toilets had facilities and when we checked out at the end of the week we were changing littl'un on the chairs in the reception area. Not pleasant for those around us. On a positive note we did have good hot weather and the "animation team" we're brilliant and extremely friendly. Obviously we won't be returning. More

peter o, London, United Kingdom

The staff make it good!

Why are the gates closed & the bus not permitted to stop outside the hotel? Sadly you need to pull your luggage up a small hill and wait till a stressed wee man completes the paperwork, thankfully he gives you a glass of fizzy stuff to cushion the blow! The room is spacious, some maintenance needed tho. Plenty storage & an iPhone docking station, lovely. Our view was spectacular, looking out to Los Gigantis. The layout of the hotel is good however in full season I would imagine the hunt would be on for a seat in the bar or a sun lounger, it had started to get busy as we were leaving. Free wifi is the claim but it's only for 30mins a day, you can however pay for more, a bit too pricey for me to bother. The entertainment team, Freya, nik, piera, wiiliam and Innes (sorry for the spelling) work so so hard, morning none & night. They were joined by a few others in our 2nd week but no one could beat Freya for energy! The evening 'what's on' certainly could do with up dating, Route 66 far outshone the hotel. The food was in abundance, like many all inclusives there was a bit of re-creating of old meals but on the whole I found the choice & quality to be excellent and the waiting staff work like I've never seen, replenishing & servicing, organised, tidy & attentive. I was aware of lots of maintenance teams working away, painting & sorting & feel sure they management are taking note of the reviews, holes in sheets & poorly cleaned rooms do however let the place down a lot!More

anjayroo, Bellshill

See all 1684 reviews »

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