Two infinity pools and a first-class sea view are the big draws at this luxury hotel.
A pair of infinity pools steals the show here – both come with a fabulous sea view. Food-wise, there are three places, including a themed restaurant with a flair for Spanish cuisine. Two bars take care of drinks and entertainment.
A lift takes you down to a small beach. Meanwhile, the hotel runs a shuttle service to Playa de Fañabe, as well as the shops, bars and restaurants of Costa Adeje.
TripAdvisor Traveller Rating
Based On 1935 reviews
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance on Thomson Airways
- Free Select Your Seat service on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Buffet meals. Unlimited dining in the Spanish and Italian themed restaurants - 3-course menu available. Soft drinks, beer, wine and local alcoholic drinks from 10.00-23.00. Granizados, coffee, soft drinks & beer from pool bar 10.00-18.00. Coffee & cake 16.00-17.00.
Facilities ► View all
A freshwater pool with spectacular views enhanced by the infinity feature.
Azules de Nivaria spa*
The spa has a range of facilities from a Roman thermal, Flotarium, hydro-massage, Vichy shower, relaxation area, Niagara baths, cold water plunge pool, showers, 11 treatment cabins and a hairdresser.
Burgos Spanish restaurant
Themed restaurant with Spanish cuisine. A 3-course menu is available. Just so you know, you'll need to book a table in advance.
Rooms ► View all
superior twin room with garden view and balcony or terrace
These spacious, superior twin rooms are completed by neutral tones and complimentary furnishings. There's a garden-view balcony for that bit of extra space. They also have an extra bed. And you'll also find air-conditioning, a minibar, satellite TV and a radio - plus 24-hour room service and Wi-Fi are also available.
junior suite with sea view and balcony or terrace
These bright, stylish junior suites come with a balcony or terrace offering views of the ocean. They have a twin bedroom, and a lounge area with a sofa-bed. And you'll also find air-conditioning, a minibar, satellite TV and a radio - plus 24-hour room service and Wi-Fi are also available.
TripAdvisor Reviews Show more reviews »
Nice hotel but not 5 star service.......
My husband, 19 month old daughter and myself recently stayed at the Roca Nivaria for 7 nights. The hotel grounds and facilities are very good - we particularly liked the pool area and water features and bedrooms were perfect for what we needed. We used the mini club once or twice but in my opinion, the staff pay more attention to the younger babies and I felt the toddlers are left to their own devices. The staff were very friendly in the mini club - just maybe under staffed. In terms of service, this is where I would say the hotel is not a 5 star. For example, the pool service is very poor - no one to help move umbrellas or lay out the towels and it takes forever to get a drink. Also the staff on reception were very poor - I found them rude and unhelpful. The spa in particular was a big let down. I had booked a facial - which at 100 euro was not cheap and consisted of the lady putting on a face mask and leaving me for about 20mins!! The facilities are also bad in the spa - no outdoor area to sit in the sun and indoor dÃ©cor was below average. Also room service was very slow on occasion and with a toddler wanting milk before bed it was not ideal. Finally the food - we ate in the buffet every evening. The staff here were great and very friendly with my daughter. She also loved the soft play area which is fantastic for anyone with young children! The food was good...some days better then others but overall we were happy. It is a great hotel for young families but not sure I would return due to the attitude of some staff members and poor spa facilities.More
Really bad experience with this hotel
We had to change our dates well over a week in advance due to a family situation. We offered to pay more. they refused to accommodate us but also charged us a massive cancellation fee. Given the notice and the fact we tried to rebook it was very poorly dealt with. I would avoid dealing with this hotel.More
not a 5 star
overall resort/hotel is good but loads of little things that don't make it the wonderful experience it should be. We did have a great time just a few things could have been much better we unfortunately had very noisy kids in the room next door which woke us up on the first few days buffet food was great and loads of choice... though you can't even get water for free - all drinks are extra the two restaurants are good overall but nothing special so if you can't get a booking then would not worry. the service though at the restaurants is good just don't forget your voucher at reception otherwise you won't be let in if you want the fridge/mini bar opened in the room you have to pay - so no way of storing water and other stuff in a cool place. the hotel does not have adaptors so make sure you don't forget yours the do not disturb sign on the door gets ignored most of the time the business centre is two computers on the 4th floor in the most noisy place and computer don't even have the basic Microsoft package though i did manage to check emails and print my boarding pass Reception are friendly but very slow. We were trying to book an excursion and getting them to help us was very painful the pool at the bottom is quite cold but the top pool is warm. the views from that part of the hotel are fantastic. Though would make sure you don't enter the water with anything white as all our white swimwear are now yellow!!!! the spa facilities are really nice and we were given a voucher on check in for one access. there are a few places to eat and grab a drink just outside the hotel. There is also a supermarket right opposite the hard rock which is next door. the evening entertainment is poor so we ended up at the hard rockMore
Super service and outstanding staff
Finding a good quality hotel in a good location in Tenerife is not easy. After much searching, we chose the Jardin Nivaria, a sister hotel of the Roca Nivaria. Unfortunately it had no availability so we selected the Roca because of the good reviews and value for money. I've stayed at the Abama and Gran Melia, both very stylish hotels (& correspondingly expensive) and enjoyed the facilities at both. However both fell down on service. Despite the high rates, service was patchy and impersonal and left a bad taste in the mouth. From the moment we arrived at the Roca Nivaria until the moment we left, the service, staff and character of the hotel were truly first class. The hotel itself is five star and well located on the oceanfront. It has very large bedrooms - walk-in wardrobes, large bathroom, large balcony with loungers, chairs & tables. But the decor is dated (brown, brown, brown!) and that can feel a bit depressing. But everything works. This place is clearly very well managed, with a cadre of very personable and well trained staff. Even during a busy Easter when the hotel seemed full of families and kids there were plenty of staff and they could not have been more professional, helpful and charming. More
The little things let it down... not really a 5 star!
I don't normal write reviews but felt I had too for this hotel. We booked our family holiday for the Easter holidays and went all inclusive but be careful, there are many hidden charges and extras.... ice creams, room service, mini bar, all wines except the house wine, not really what I expect from a All inclusive. On the positive side, the pools are lovely, food is good, staff are good (except the rude women on reception), kids club is brilliant and the mini disco a must. The sunbeds around the kids pool is a free for all, by 8am they all have towels on them and you have no chance of getting one. Unfortunately the holiday finished on a sour note, after some confusion with the reception staff regarding our transfer back to the airport they sent our transfer away, I understand these things happen and it was a mistake, this meant we were stranded without a transfer and in need to get to the airport, but the reception staff were very unhelpful and said it wasn't their fault (it was) or problem and had no intention of helping or paying for the taxi. I was brushed off by the staff, the women literally walked away from me and went to help someone else and told they wont help and I had to arrange my own transport. I have 2 young children and in our hour of need the left us stranded... not the service I expected. I guess I had already checked out so I was no use to them, such a shame our holiday ended this way. I have contacted the hotel to complain, I finally spoke to someone and she offered me a free upgrade on our next visit, I wont be returning. It isn't a bad hotel, its a average Tenerife hotel, its certainly not the 5 star you pay for or the 5 star your get in the Caribbean. We had a pleasant stay but in all honesty if I went back to Tenerife I would stay at the Hard Rock hotel opposite, it looked amazing!More
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Items marked with * incur extra charges which are payable locally