Buffet breakfast and dinner in main restaurant, brunch and snacks 12.00-18.00 and dinner in Kentia gourmet sampling menu restaurant on request, with reservation.
Locally produced beer, wine and soft drinks 10.00-24.00.
Brunch and snacks 12.00-18.00.
Suite sleeps up to 4, with twin beds in the bedroom and a twin sofa-bed in the lounge. As well as a kitchenette, fridge, microwave and coffee machine. Safety deposit box at a charge. Internet cable is not provided. Cots are available on request.
Suite sleeps up to 4 - can also be sold as a single, with twin beds in the bedroom and a twin sofa-bed in the lounge. As well as a kitchenette, fridge, microwave and coffee machine. Safety deposit box at a charge. Internet cable is not provided. Cots are available on request.
We have just returned home from a wonderful 10 days at this hotel. I contacted Marylanza direct with a special request as this holiday was a wedding anniversary celebration for my husband and I and also our parents. I received an email back within about 20 minutes saying my original request wasn't possible but Fernando offered us an alternative. This proved to be better than my original request. Great start!
The staff were absolutely fantastic, they were all great with my little boy. The lady who runs the kids club and most other entertainment was brilliant, she always made an extra effort with the kids.
The food was always good and varied. I'm funny about what I eat when not at home but there wasn't anything I worried about, all the food was cooked to perfection. There were options for the eggs in the morning to have poached, fried, boiled for 5 mins or boiled for 10 so I'm not sure why someone has put on another review that the eggs were undercooked.
I've also read a few people complain the sun beds are too close together, it is very easy to move them about so they are not so. They are all lined up like this every night so as to keep the place looking tidy.
This is the cleanest hotel we've stayed in, you can see people cleaning constantly which is great.
The entertainment was pretty good, some things not our cup of tea but it is varied so there will be something to suit everyone, we especially enjoyed the 'Waka Waka' show!
After reading through the 'terrible' reviews I can only imagine these are from the type of people who aren't happy unless they have something to moan about.
The only 'problem' we did have was the sunbed/towel situation. I understand the removing of towels if people are saving them just to vanish for hours, but in our case we put our towels on our sunbeds (just two of us and a child) and a book and our bags. We sat down for about 10 mins then little one decided he needed the loo and a drink, one of us took him to the loo whilst the other went to get him a drink. I came back to nothing there, thinking maybe the person I was with had moved, I went to look for them to find them coming out of the loo. We went to speak to the lifeguard and he said he'd took everything off and put them on some shelves as we are not allowed to reserve sunbeds. We know we're not and we didn't. Perhaps maybe have a 20/30 mins time on them if this is feasible? Anyway, I don't want that to sound like a moan, it's merely a suggestion.
Fantastic stay, high recommended and will gladly visit again!More
K B, Lincoln, United Kingdom
Good 3* but not a 4*premier plus for me
I stayed here for 11 nights in August with my family 2 adults 2 kids 11 & 13. I think my expectations were higher and I felt a bit disappointed. Having stayed in First choice 4*plus premier before I sort of thought I'd get the same here but didn't.
Good points - Arrived with a welcome drink and lovely receptionist, who was very helpful.
Rooms lovely and clean and plenty of space. Yes we had a few ants like others mentioned but you are in a hot country.
The sun bed policy worked for me as I didn't have to get up at the crack of dawn like other hotels to get beds. Yes you can't reserve them before 10am but that's right in my eyes. Pools were lovely, clean and warm, and I didn't find it to be that cramped up (I've been to worse)
Staff were so friendly, and the manager was too.
The self service at the pool bar was great for us all, kids could just help themselves. Food at the pool bar was good, freshly cooked burgers, toasties, pizza.
Life guards were very nice and would help guests move beds and get umbrellas. Kids daytime entertainment staff were great, my two loved it.
Lovely feel about the place being only 2 story high and a small hotel you meet lots people. It's a good 20 min stroll to the main resort nice walk down but bit of a hill on the way back, Taxi only 5 euros.
Bad points - beds were really uncomfortable, both adults beds and kids sofa beds. I asked for a topper but to honest it was just another ordinary sheet.
Pool area was dirty, food still on the floor from previous day. Sunbed old mostly broken dirty and uncomfortable.
Restaurant was the worst point for me, I got to the point where I dreaded going in. It was dingy, floor very slippery, food a very average but my worst gripe was self service drinks. Kids walking round with bottles of water bit dangerous. Self service drinks is Great in the day but not for your evening meal, its a 4* plus I think you need to be waited on. Soft drinks were not branded and to me tasted terrible.
Evening no where to really sit and relax. Entertainment room was like a cave, pool bar was lovely to sit outside but not on the same chairs everyone has sat on during the day with swimwear and sun cream on and drinking out of plastic glasses . Only other place was reception and the chairs were really uncomfortable if you could get one also the bar closed at 11pm so you had to walk into entertainment room to get drinks, where at this time no one was in there other than the bar staff as the show had finished. wifi was terrible.
On a few occasions we were walking back to our room at around midnight so not to early and there were youngsters in the pool messing around on inflatables with drinks. To me this is not acceptable for a 4* plus. Reception were informed but nothing really done, this did happen 3/4 times during our stay.
All in all some good points and bad but for me I think first choice should never market it as a 4* premier plus.More
Fab hotel - a real find.
Just returned and what a find this hotel is. The food was amazing, the staff were polite, friendly and helpful, and the rooms were clean and spacious. We had room A209 and we loved it.
They have a strict no reserving of sunbeds policy which actually works as you can always find empty loungers and umbrellas. The pools are clean and well maintained. My only comment is that some mattresses for the sunbeds would be nice.
The beach and seafront is only a short walk away, through the park, and is nice if you fancy a walk.
But the best thing has to be the food. The quality of the ingredients is very high, and the choice is fantastic. We loved the smoked salmon at breakfast and the sushi starters. They have a small speciality restaurant as well which is first class and worth a visit.
We must mention Fatima in the restaurant - lovely smile every day and so helpful. Also all the chefs - you do a great job, and it's important that you know the guests appreciate you.
We will definitely be back. Thank you. More
After reading some negative reviews on this hotel I was a bit worried, all I can say is these people must of gone to a different hotel.. The rooms were massive, extremely clean and the hotel was spotless. There is a large array of delicious food every single day, even smoked salmon and clavier at breakfast !! The drinks were of a good standard, in fact the best I have had at an AI hotel with plenty of variety and beer,wine,slush,soft drinks on tap every day. We paid €40 each for the spar and 25min back massage which was well worth it. The staff are friendly and helpful. We booked into the al a carte restaurant which was fantastic, and my daughter and her boyfriend went to the water park which they absolutely loved. If I had to say one negative it would be that the sun beds are in rows and far to close to each other for my liking , however better this than not to get a sun bed at all.we had a room in block G overlooking the road which was fine as it wasn't a very busy road and it had a very pleasant patio area. All in all a lovely clean hotel, great food and large array of drinks, the entertainment was quite good, obviously some acts better than others but well worth watching and my husband and I loved to sit outside after tea and listen to the singer or guitar player outside near the pool bar. My daughter already wants us to book for the same time next year and she's quite hard to please, you won't be disappointed at all with this hotel.More
Room - generally good, but more like an apartment than a suite. It had a kitchenette which is a bit pointless in an all inclusive hotel, though good to have a fridge. The beds in the main bedroom were good, the two beds in the lounge area not so good for adults, especially the smaller one. The view from our room was distinctly average, our balcony looked out over a roundabout, though you could see the sea in the far distance. The road wasn't too noisy though, and with the balcony door shut and the air-con on you couldn't hear it at all. I'd ask for a room overlooking the golf course next time.
Extras - pool towels were a 5 Euro deposit (which was fine), but 1 Euro each to change (which seems a bit much in an all inclusive hotel). Also, the charge for the safety deposit box was excessive at 36 Euro for the fortnight, and the late checkout charge of 35 Euro to extend checkout from 12:00 to 5pm seemed a bit much too.
The hotel staff were generally excellent, they couldn't do enough for you and were always very polite and helpful, a real credit to the hotel.
Food was excellent, both at the pool bar during the day and in the restaurant during the evening. Always fresh and plenty of choice, though the deserts were a bit average. The pool bar didn't have quite the same range of drinks as the main bar in reception, and being by the pool didn't serve anything in glass or ceramic, so if that bothers you I'd pack a melamine mug or plastic pint pot to make you the envy of the other guests...!
The pools were fine, plenty warm enough to spend extended periods in (which the kids did regularly). They are showing their age though, loose tiles were found nearly every day. Also, there isn't really enough sun lounger space for everyone when the hotel is really busy, was a bit of a problem for our first week but not so bad for the second when the hotel was a bit quieter.
The Welcome meeting didn't cover what I wanted at all. Thomson gave out a note at the airport saying that "based on customer feedback from Summer 2013, we have reduced our "What's on Welcome" to only 15 minutes" - rubbish, it was at least 45 minutes and didn't cover off much of what we actually wanted to know, it was a full-on sales talk. I'd much rather this covered the facilities at the hotel which barely got a mention, such as is there a kids club? Yes, there is, but only if you find it yourself...
Overall, we had a good holiday at the Marylanza and would certainly go backMore
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