Buffet breakfast and dinner in main restaurant, brunch and snacks 12.00-18.00 and dinner in Kentia gourmet sampling menu restaurant on request, with reservation.
Locally produced beer, wine and soft drinks 10.00-24.00.
Brunch and snacks 12.00-18.00.
1-bedroom apartment with garden view sleeps up to 4, with twin beds in the bedroom and a twin sofa-bed in the lounge. As well as a kitchenette, fridge, microwave and coffee machine. Safety deposit box at a charge. Internet cable is not provided. Cots are available on request.
Suite sleeps up to 4, with twin beds in the bedroom and a twin sofa-bed in the lounge. As well as a kitchenette, fridge, microwave and coffee machine. Safety deposit box at a charge. Internet cable is not provided. Cots are available on request.
A bit late in writing this review as we stayed in mid June this year as a couple in our 40s. I have been looking at staying here for a while as we have never quite got round to visiting Tenerife. We chose Marylanza as the location seemed idea as it was between Los Cristianos and Las Americas. Easy enough to walk into either (about 15 mins either way).
Rooms are actually suites that at some point would have been self catering so you actually have a kitchenette and separate sitting room which is a 'nice to have' but completely unnecessary when there's just 2 of you for a week. All kept clean and nice and light. We too had an opaque window overlooking the walkway but it could be opened and unless you're spiderman unlikey to get anyone popping in!
There were 3 positives that made this hotel stand out:
1) Staff. All staff were extremely friendly and helpful. Especially Acadio and Sandra but there were plenty of others that worked really hard and were great fun to talk to.
2) Food the best food I have had at an AI. Considering this is smaller hotel by AI standards, they concentrated on doing smaller number of dishes but everything was extremely good quality and tasted fantastic. A definite 10 out of 10 for food quality, presentation and still had a great choice.
3) The sunbed police! Great idea and I'm sorry if they offended you but as someone who wants to take my time in the morning getting up, then this made a huge difference to me. It also meant that if you went out for a few hours in the morning you could actually find somewhere by the pool no matter time of day. Great idea.
The negatives were really the drink situation for the AI. The wine was passable and but varied from tap to tap. Beer ok but the main problems were the soft drinks and coffee (never thought I'd be saying that!). I can cope with 'locally produced' spirits with a branded coke/sprite etc but I had a gin and tonic that was undrinkable and the 'panda pops' cola was rough and too sickly. I also agree with other reviewer that not being to take a coffee somewhere outside after breakfast or dinner was a bit unusual.
In summary, I had a great time and great food. I would stay at this hotel again if you could pick it up and move it from Las Americas - not my type of place but that's no reflection on the hotel.More
Alex S, Exeter, United Kingdom
Worth Every Penny
just returned from a 2 week all inclusive and was more than impressed from start to finish. The hotel staff were always polite and friendly. The hotel grounds are kept in pristine condition and our rooms were cleaned every day with fresh towels.
I know we don't go away to watch TV but it was nice to have an upto date samsung TV with English channels to keep the kids occupied whilst getting ready in the morning and evening.
The food was lovely and had a huge variety at every sitting.
I cannot say how much we enjoyed our stay here and would return in a heart beat. More
Good 3* but not a 4*premier plus for me
I stayed here for 11 nights in August with my family 2 adults 2 kids 11 & 13. I think my expectations were higher and I felt a bit disappointed. Having stayed in First choice 4*plus premier before I sort of thought I'd get the same here but didn't.
Good points - Arrived with a welcome drink and lovely receptionist, who was very helpful.
Rooms lovely and clean and plenty of space. Yes we had a few ants like others mentioned but you are in a hot country.
The sun bed policy worked for me as I didn't have to get up at the crack of dawn like other hotels to get beds. Yes you can't reserve them before 10am but that's right in my eyes. Pools were lovely, clean and warm, and I didn't find it to be that cramped up (I've been to worse)
Staff were so friendly, and the manager was too.
The self service at the pool bar was great for us all, kids could just help themselves. Food at the pool bar was good, freshly cooked burgers, toasties, pizza.
Life guards were very nice and would help guests move beds and get umbrellas. Kids daytime entertainment staff were great, my two loved it.
Lovely feel about the place being only 2 story high and a small hotel you meet lots people. It's a good 20 min stroll to the main resort nice walk down but bit of a hill on the way back, Taxi only 5 euros.
Bad points - beds were really uncomfortable, both adults beds and kids sofa beds. I asked for a topper but to honest it was just another ordinary sheet.
Pool area was dirty, food still on the floor from previous day. Sunbed old mostly broken dirty and uncomfortable.
Restaurant was the worst point for me, I got to the point where I dreaded going in. It was dingy, floor very slippery, food a very average but my worst gripe was self service drinks. Kids walking round with bottles of water bit dangerous. Self service drinks is Great in the day but not for your evening meal, its a 4* plus I think you need to be waited on. Soft drinks were not branded and to me tasted terrible.
Evening no where to really sit and relax. Entertainment room was like a cave, pool bar was lovely to sit outside but not on the same chairs everyone has sat on during the day with swimwear and sun cream on and drinking out of plastic glasses . Only other place was reception and the chairs were really uncomfortable if you could get one also the bar closed at 11pm so you had to walk into entertainment room to get drinks, where at this time no one was in there other than the bar staff as the show had finished. wifi was terrible.
On a few occasions we were walking back to our room at around midnight so not to early and there were youngsters in the pool messing around on inflatables with drinks. To me this is not acceptable for a 4* plus. Reception were informed but nothing really done, this did happen 3/4 times during our stay.
All in all some good points and bad but for me I think first choice should never market it as a 4* premier plus.More
We have just returned home from a wonderful 10 days at this hotel. I contacted Marylanza direct with a special request as this holiday was a wedding anniversary celebration for my husband and I and also our parents. I received an email back within about 20 minutes saying my original request wasn't possible but Fernando offered us an alternative. This proved to be better than my original request. Great start!
The staff were absolutely fantastic, they were all great with my little boy. The lady who runs the kids club and most other entertainment was brilliant, she always made an extra effort with the kids.
The food was always good and varied. I'm funny about what I eat when not at home but there wasn't anything I worried about, all the food was cooked to perfection. There were options for the eggs in the morning to have poached, fried, boiled for 5 mins or boiled for 10 so I'm not sure why someone has put on another review that the eggs were undercooked.
I've also read a few people complain the sun beds are too close together, it is very easy to move them about so they are not so. They are all lined up like this every night so as to keep the place looking tidy.
This is the cleanest hotel we've stayed in, you can see people cleaning constantly which is great.
The entertainment was pretty good, some things not our cup of tea but it is varied so there will be something to suit everyone, we especially enjoyed the 'Waka Waka' show!
After reading through the 'terrible' reviews I can only imagine these are from the type of people who aren't happy unless they have something to moan about.
The only 'problem' we did have was the sunbed/towel situation. I understand the removing of towels if people are saving them just to vanish for hours, but in our case we put our towels on our sunbeds (just two of us and a child) and a book and our bags. We sat down for about 10 mins then little one decided he needed the loo and a drink, one of us took him to the loo whilst the other went to get him a drink. I came back to nothing there, thinking maybe the person I was with had moved, I went to look for them to find them coming out of the loo. We went to speak to the lifeguard and he said he'd took everything off and put them on some shelves as we are not allowed to reserve sunbeds. We know we're not and we didn't. Perhaps maybe have a 20/30 mins time on them if this is feasible? Anyway, I don't want that to sound like a moan, it's merely a suggestion.
Fantastic stay, high recommended and will gladly visit again!More
K B, Lincoln, United Kingdom
Fab hotel - a real find.
Just returned and what a find this hotel is. The food was amazing, the staff were polite, friendly and helpful, and the rooms were clean and spacious. We had room A209 and we loved it.
They have a strict no reserving of sunbeds policy which actually works as you can always find empty loungers and umbrellas. The pools are clean and well maintained. My only comment is that some mattresses for the sunbeds would be nice.
The beach and seafront is only a short walk away, through the park, and is nice if you fancy a walk.
But the best thing has to be the food. The quality of the ingredients is very high, and the choice is fantastic. We loved the smoked salmon at breakfast and the sushi starters. They have a small speciality restaurant as well which is first class and worth a visit.
We must mention Fatima in the restaurant - lovely smile every day and so helpful. Also all the chefs - you do a great job, and it's important that you know the guests appreciate you.
We will definitely be back. Thank you. More
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