This hotel is in a peaceful location, just a 5-minute walk from Playa de las Americas’ shops, nightlife and beach.
You’re well positioned here, in a quiet spot just a few minutes in either direction to Playa de las Americas’ lively centre, or its sprawling, sandy beach.
As well as 2 big outdoor pools and a great buffet at the Vulcano, you get access to its sister hotel, the Bitacora – which has 2 restaurants, pools and a tennis court.
Based on 1305 reviews
- Official Rating
A la Carte
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
Facilities ► View all
2 outdoor pools
Both the pools have children's sections and one is heated in the winter months.
With show cooking and Spanish or Canarian themed dinners once a week for lunch and dinner.
Palapa pool bar*
The Palapa pool bar serves à la carte lunch.
Rooms► View all
superior twin with pool view
Superior twin room with pool view sleeps up to 3 with bathrobes, pool towels and welcome gift. Minibar available at a charge. From May 2015, free Wi-Fi is available.
Twin room sleeps up to 3. Minibar available at a charge. From May 2015, free Wi-Fi is available.
TripAdvisor Reviews Show more reviews »
I booked this for my husband 65th birthdays a surprise. I had also booked his family to be in a different hotel to turn up on his birthday. Super surprise all round! I read some reviews just before we went and was horrified to learn that building work has and was being undertaken. I contacted my holiday people Enable as we are disabled and they checked with the hotel they issued a statement as to the length of the reservations. We decided to still go as there was so much arrange ref the family about this holiday. We were not inconvenienced at all some people in the other side of the hotel did hear some noise but was not to bad. We had terrific transfers and our buggys were there when we arrived. They have a docking station for them so they r not in anyone's way. We had ground floor rooms overlooking the pool area so it was easy for us to get out. The bathrooms were well fitted for us with a walk in shower I had ordered a shower chair and that was there when we arrived. All areas were accessible to us although we had been advised there was one area we could not go to but did not find it. We had read that the evening entertainment was not good. We found it very good. How many places could u see Elvis, The Three Tenors, Michael Jackson and others. All very good. All morning there were activities to take part in. We played bingo and we won twice WHOOPE . My only comment would be it's for over 15s and we r 63and 65 I think this is aimed maybe for the type of person who wants to dress for dinner and the evening. I may be 63 but I think I must be going on 40 and want to be a bit more casual. There was no problem with this just my observations. We enjoyed our stay and would go again. Ps some people have a problem with pool towels being removed if they r put out before 8:00 but that's the rule so live with it and stop moaning All entertainment must stop at 12:00 midnight and this is just as well if u are outside u will hear all the different hotels loud music indoors u can not here a thing.More
This hotel is beautiful, the staff were all really friendly and helpful. The only downside was the average age of the guests - it was mostly 50+ but I didn't really mind because it meant the hotel was nice and peaceful. The rooms were always clean and tidy. Cocktails at the bar were great - definitely try a mango daiquiri! The entertainment was hit and miss. It's a 2min walk to all of the main restaurants - the strip is about a 15-20mins away but tbh it wasn't great. The Dubliner Irish bar is a must! The Sax rock bar is also good - they definitely do the best cocktails. Siam Park (waterpark) was also amazing :) More
Spent a week at this hotel from 19th August. 1st time staying at this hotel and decided on this hotel because of all the good reviews. We were not disappointed. As soon as you enter the foyer the reception area and adjoining garden area were very impressive. Checking in took about five minutes, receptionist very helpful and friendly. The room on the 5th floor was way above what we expected, it was huge, and as we are both smokers we were delighted to see we could smoke on the balcony. All other floors have no smoking policy. The choice in the restaurant for breakfast and dinner would suit even the fussiest eaters, there was a great variety and all food was hot and seldom was there a queue. The room was cleaned every day and was spotless throughout. Hotel is very central and a short walk to the beach. To summarise this is an excellent hotel with very friendly staff. I would not hesitate to stay there again.More
They turned it around
I had heard great reviews about this hotel so I had no hesitation booking it for a trip away as a treat for my 77 year old mum. 24 hours before we were due to fly out my holiday company advised that the hotel had overbooked us and we had to go to their sister hotel in Los Christianos for one night. I was annoyed to say the least but despite complaining there was nothing we could do. The Arona Gran was lovely but the fact is we didn't book it. We arrived the following day at the Vulcano, the hotel paid for our taxi when presented with the receipt, when we got to our room they'd put us on the 7th floor with fantastic views of Las Americas so we immediately felt happier, the hotel then offered us free towels, a fridge FOC and house drinks with dinner. Things were starting to look up. It really is a lovely hotel, its very clean and the staff work so hard, the food was great quality with lots of choice and most of the entertainment was excellent, it is so central with everything close by. So when I say they turned it around they certainly did, would I go back despite the rocky start.More
Karen H, Edinburgh, United Kingdom
Stayed here for 2weeks and can't fault any of it . Always lovely and clean in all areas . Enjoyed the food plenty of choice . Good location for the beach about 10mins to sandy beach and 5 mins to bar's restaurant's and shopping centre .Will definitely go back again soon :-) Men be prepared to wear long trousers for evening meal.More
Things To Do View all »
With this twin ticket you'll get entry to two of Tenerife's most exciting attractions - Siam Park and Loro Parque. You’re…View details »
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.