These superior privilege double rooms have a furnished balcony with sea views. You’ll have 1 extra bed in the bedroom plus air-conditioning and a satellite LCD TV. It's the list of extras that make these rooms special with bellboy service, personalised check-in and check-out, late check-out (subject to availability), use of the Privilege lounge with free bar service and internet access, bathrobes and slippers, VIP amenities, pillow menu and pillow-top comfort, Nespresso capsule coffee maker, minibar service with daily restock*, daily newspaper, welcome gift, pool towels, iPod, iPhone and MP3 player dock with alarm clock and discount on beauty treatments at Despacio Beauty Centre.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Situated in a quite area a few bars and resteraunts in great position for walking to local resorts,
Hotel,when we arrived we where all sent to lounge for champagne then the reception staff came to tell us our room was ready this was 3 PM ( this is for all guest on arrival ) all we wanted was to go to our room after 8 hours on the road,we where given a bungalow which was great king size bed overlooking the pool with our private deck chairs, the food was great but the entertainment was mostly for other nations visiting Hotel, singers and music etcMore
Margaret H, 190919
Big birthday holiday
This is my second visit this year. It's the best hotel in Tenerife in my opinion. Everything was just perfect as usual. We got up graded to a junior suite as it was my birthday also free bottle of fizzy. Then all the waiters singing happy birthday with a beautiful cake. All the staff are so friendly and helpful. Can't wait to return in April. We always book the privilege package which allows you to use the a la cart restaurant for all meals which is lovely. ðMore
Relaxing week away
This was my first visit to Tenerife H10 Gran Tinerfe . Booked the hotel 2 days before travelling. Coach journey was quick and upon arrival checkin dealt with very quickly. Our room was on the 6th floor on a corner of the hotel so views to the front and side were of the beach and mountains. We booked half board which suited us perfect (supermarket for essentials across the road). There was a good choice of food and I was even presented with a cake and bottle of champagne for my birthday ( lovely surprise from the hotel). The pool areas are well laid out ,never a problem finding a sunbed. The location of the hotel is great for walks in both directions. Entertainment we didn't really bother with as we enjoyed a few glasses of wine on our balcony in the evenings. The room was lovely ,the only negative was the glass shower door which was positioned too close to the sink making it dangerous at times if you forget to open/ close carefully. The lifts in the hotel can be very slow, but taking the stairs gave us a bit of exercise .overall this hotel was a gem of a find for lovely relaxing week away .More
Great Experience - We'll Be Back !
Myself and my partner (both 43) stayed at this hotel from 16-23 January 2016 in junior suite room 710.
We booked directly with the hotel and arranged our flights with Jet2. We got a taxi transfer from the airport and would recommend doing this as it's so much quicker and costs around Â£20-25. We decided to book direct as it can only be booked as a package with Thomson's nowadays and their prices are expensive, hence we saved about Â£300 by booking this way.
On arrival at approximately 2:30pm, we were dealt with pretty quickly and went over to the bar area for our glass of cava whilst the receptionist was dealing with our passports etc. We were very pleased with our room - very large and the view was amazing. Just wish the receptionist had mentioned about the safe on arrival as we had to go back downstairs to organise this, whereby it's better if it's all dealt with on arrival. We were allocated a time for dinner which was perfect for us and we were advised that it's no problem to change it. I think it's rather a good idea for the allocations as it saves everyone being there at the same time. There were 2 beach towels in our room which was handy. The bed was comfy and large (think it was a superking size, the same as we have at home). It also had 2 separate wardrobes which was great and plenty of hangers!
I only ate breakfast 3 times (not a big fan of breakfast at home) and I was impressed with the selection. The chef made me an omelette the first time and I chose from the buffet for the other visits. Great choice. The selection and choice at dinner was also superb. For the size of hotel, it really was great and I can't understand previous reviews about the food?! We had decided before we went that we would eat out one night for a change but the food at the hotel was so good that we didn't bother. The service was also fabulous. You are taken to a table very quickly and the staff work very hard to clear the tables as quickly as possible.
We were very lucky with the weather when we were there - roughly about 24-26Â°C every day. We were actually able to sit at the pool one day as it was very warm and there was no trouble in obtaining a bed at 1030 am. The pool area was lovely.
We did not chose the privilege package as it wasn't cost effective for us. We are out most of the day and night so wouldn't take advantage of the lounge or most of the other services so wasn't worth it at that time of year. It would, however, maybe be different during the hot summer months whereby we spend mostly all day at the hotel poolside but we only go to the Canaries in January.
The only comments I would make is that (1) the hotel doesn't have wifi in the rooms which I've never come across for many years and (2) there is a charge for an empty fridge, however, this was waived as I needed my medication stored in it. A small problem we had was with the level entry shower which leaked all over the bathroom floor. If you put it on full, the water doesn't drain quickly enough and it floods the bathroom. You have to turn the pressure down and it seemed to be ok.
We only stayed in the hotel one evening for the entertainment and it wasn't to our taste. We found that a lot of guests were elderly, however, this was the case on the plane also and I think it's just the time of year that retired people visit the Canaries for weeks at a time (I hope to do this in the future lol!). We like to visit St Eugen's bar for entertainment and also the Star Bar, both of which are only about a 5 minute walk up the hill.
I think it's also a good idea that all purchases are charged to your room. I was a bit unsure of this at first, however, we did go to reception at night and settle our bill every couple of days so we weren't hit with a bill at the end of our stay.
Overall, I was very impressed with this hotel and it met my expectations and we are hoping to return here next January again.
It was also great that it was adults only at this hotel. The hotel itself is also in a great location!
Well done to everyone at the H10 Gran Tinerfe ! :-)More
what a wonderful hotel.
we booked this holiday at the last min. didn't know what to expect. well from we entered reception we were treated like very special guest. we had the privilege packet. wouldn't go any other way now. you were made to feel very special.we were shown round what was on offer where you had your own bar.opened till 9 oclock.with ever kind of drink and snacks.then our own deck for sun bathing. lovely sun beds so comfy. and coke water beer. delivered to your sun bed. our own restaurant. which overlooked the sea. with the nicest staff I have ever see. we hace been on 5 grand holidays and never have l seen better staff. made you feel special.. our room had a lovely sea view. and very comfy. room 117. all in all one of the best holidays l have had. we have done sesitore sandals. all the best hotels in the world.and l must say this is one special hotel. we will be back. the girl who runs the privilege package was lovely, sorry forgoy her name but she was round all the time making sure you were okay.. all in all wonderfulMore