My wife and I have just returned from a 12 days stay at this fabulous hotel. We paid extra for a sea-view room and were allocated a corner room on the sixth floor (623). Check in was simple and efficient with a glass of fiz while you wait. Our room was large and very clean.It had a large balcony with 2 chairs and a table. There was air conditioning and a flat screen TV. There was also a safe and fridge at extra charge. Sheets were changed every 3/4 days. The bathroom was also large with hair dryer and very useable toiletries. The shower over the bath had a good pressure and unlimited hot water. Towels were changed daily if requested.
The restaurant/buffet was massive with a fantastic selection of hot/cold fish and meat with some items being cooked to order. I could not fault the food except to say that some items were overcooked/dry for my taste but this over cooking is now fashionable in most hotels.
The pools were excellent with the heated pool being like a hot bath. The location on a sandy beach was great. The sea in October was still very warm. I thought that the entertainment was a little limited and aimed at a older audience (I am 67!!!!!).
My only complaint was "smoking". I was unable to use the outside terrace in the restaurant as smoking was permitted. I suffered a nose bleed because of it on the first night and couldn't use it again. Smoking is also permitted by all the out side bars and around the poll. As some entertainment is outside by the bar, it was not available for me because of smoking. A good quality hotel like this should restrict smoking to a small area away from the main hotel where it does not interfere with other guests. Perhaps Thomson could use it buying power to have some action taken.
Not having children in the hotel was GREAT.More
TedMayhew, Rustington, United Kingdom
Everything we wanted
We have been back home for just over a week from the best four star hotel we have been to and felt we had to give credit where credit is due. We had a wonderful two weeks at the Gran Tinerfe, from our arrival where we were give a glass of Cava to welcome us. From then on we found everyone of the staff to be most helpful, cheerful and nothing was too much trouble. It would be unfair to pick our anyone of them for praise as we found them all equally as good. We had a six floor room with a wonderful sea view. which was kept very clean and we found the room to be quiet, no noise from above or either side and no banging doors. As it is a buffet restaurant there was a good selection of food for everyone and as much as you wanted for both breakfast and dinner. Adequate sun bathing areas or if preferred just a few yards across the prom, at the back of the hotel, was the beach. Don't all book up as we hope to return to early next year. All in all a very good hotel for us.More
Happydays419, Penzance, United Kingdom
one night stay.....
after a overbooking at our original hotel we ended up in the H10 and was not disappointed at all with the rooms or social areas, we was given a room in the basement with a garden terrace overlooking the beach which was acceptable and very clean but very dark needed more lighting. the reception staff excellent and very good. The pool area makes this hotel for me, the restaurant is mismatched and it was a sushi night which was good for me but not for the travellers with me who found it hard to find something to eat' breakfast was good but the lady who was seating us was busy chatting in a corner and I did not see her and she ran after me when I went to get a table muttering as she pulled me. Checking out no problem and was assisted with luggage by security staffMore
good hotel for couple
I went here on October/November 2013.
It's a good hotel only for adult ones so there are silent and quite in all hotel.
Food is good and various. Rooms are clean. Beach is public in front of hotel, but pool is large for all guests.More
Good stay but could be better
My husband and I stayed here for 11 nights from 10 October. Cannot fault the staff, very friendly and helpful (special mention to Maria, who is absolutely lovely), check-in (welcomed with a glass of Cava which was a nice touch) and check-out excellent. Communal areas of hotel exceptionally clean, pool areas fantastic. Hotel in excellent position. Rooms clean, comfy and spacious although bathroom needs some TLC and could do with storage/shelving to accommodate toiletries. Breakfast not bad, good selection of food catering for all tastes. Negatives â evening buffet needs addressing, very repetitive and food lukewarm at best. I also feel that the number of lifts are inadequate for the amount of people staying at the hotel and very temperamental, quite often having to walk 10 floors! Evening entertainment could be improved. Would I recommend this hotel? Yes, but as it currently stands, only on a B&B basis.More
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