Double rooms are decorated in neutral tones with wooden flooring sleeping up to three. For outside space, you have a balcony or terrace with sea views. A kettle* can be requested. These rooms are located on a lower floor.
Average monthly temperature and rainfall for the Playa de las Americas location.
TEMPERATURE (°C)RAINFALL (mm)
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This hotel ticked all the right boxes for us. We had a lovely room with a sea view on the 7th floor. The selection of food on offer both for breakfast and dinner was very good. The activities and entertainment were also good. They have three pools one of them heated which was good. All the staff were very helpful and friendly. The hotel is in a very good location and they have their own beach. We shall defiantly be returning next year.
Mick South WalesMore
Michael W, Newport -Trefdraeth, United Kingdom
Gem of a Hotel, but situated in the wrong place
Just returned from the GranTinerfe, what a wonderful hotel, if i could just pick this up and take to wherever i wish to go, it would be perfect.
Firstly, this holiday was to celebrate our 40th Wedding anniversary, and the staff could not have made us feel any more special. We decided to upgrade to privilage which we did at the booking stage, and this we felt was definitely worth the extra. Our room was on the 6th floor, with sea view, and what a room we had, ultra modern, everything you could wish for, just needed a few tweeks ie; shelves in the bathroom, and mostly, a mirror in the lounge, so you can use your hair dryer etc, although there is a hair dryer, but its in the bathroom, and i personally prefer to use in the bedroom.
One gentleman mentioned on trip advisor that men have to wear long trousers in the buffet restaurant, i totally agree with him that this is silly, as we dined in the Al Carte each evening, and they were letting men in with shorts and flip flops, this is wrong, one rule for one,and one for another. The food we found was very good, plenty of choice. One evening, we were walking back to the hotel, and were approached my two men,they tried to take my handbag, and they actually put their hand into my husbands pocket for money, fortunately, nothing was taken, but this could have been a lot worse. So always be vigilent. We would stay at this Hotel again, if it was further into Costa Adaje, however being situated on the border with Playa De Las Americas, which we did not like, its highly unlikely.More
emmajane770, Cannock, United Kingdom
First Time at the H10 Gran Tinerfe!
My fiance and I stayed at the Gran Tinerfe 22nd Sept - 2nd Oct and had a chilled holiday which was just what we both needed. There were a couple of minor things that stopped me giving the full 5 out of 5.
We arrived mid-day feeling a bit stiff after the flight and were hoping everything would be plain sailing, check in, go to room and change into trunks etc. Unfortunately, we were told we would have to wait an hour as the room wasn't ready. Fair enough we thought. We went back an hour later and were told your sea view balcony room won't be ready until tomorrow so we will have to give you a different room just for tonight. We thought oh no whats happening here?! He then told us you will be given compo and the choice between the safe or a mini bar with bottles of water in for free as a good will gesture. We took the fridge and the lovely reps sorted out the compo.
The First Room:
The room we were given was nice for the one night we may not of had the balcony but we still had a lovely view of the beach and it was spotless infact the bed was extremely comfortable. Modern deco very nice indeed only fault was the shower would not stay upright on the wall.
The Sea View Balcony Room:
We were given room 408 which had a fantastic sea view balcony. Again the room was spotless and everything was in good condition except the air con which was useless. We had it on blowing all night, all day, it made no difference on the room temperature at all so it was a little uncomfortable to sleep at night. Other than the issue with the air con we were happy with the room.
We stayed around the top pool. The "cold pool" brrrr its freezing but when you get in its lovely and a good size too. The jacuzzi though wow it was like getting in a hot bath it was wonderful! Comfortable sun loungers too if you can get the circular round beds they are bliss.
Food and Restaurant:
The food was maybe not catered for the British and i thought the choice could have been better but i am the pickiest eater so im sure no matter where i stayed i would have struggled with the food. We did find a perfect cafe though its called Halfway Cafe its two minutes around the corner absolutely great! Get yourselves along there trust me!
The restaurant was never really packed we tried to go when it would be calm. Beware you have to wear pants if your a bloke! The staff were friendly maybe a little keen to clear your table but very polite and friendly. The restaurant again was spotless, modern and comfortable.
We loved the chill bar. Who wouldn't? Its great, sipping cocktails looking out at the sea, sunset and the night sky. The music was decent too. I especially liked the dj who came on Tuesday and Friday he played some good music.
Fantastic location, its on a small beach which is very pleasant, no hassle off the looky looky men. There are plenty of shops, excursions, bars, restaurants dotted all around your hotel as you are two minutes from the strip. Be warned though you get quite a bit of hassle trying to get you into bars and restaurants its a minor issue but it can be annoying when you just want to go for a nice walk.
Overall we did enjoy the holiday, the weather was brilliant and staying at the hotel was good. As long as the accomodation is good you can make your holiday as good or as bad as you want. Here the accomodation is really good and the facilities are too. If you want a chilled, relaxing holiday this is the place to come.
I would come back for sure! More
GAJ_12, Newcastle upon Tyne, United Kingdom
Having been here before in June 2012, we found on this recent visit in September the quality of the food had changed for the worse, theme nights that did nothing to appeal to a lot of guests, A lot of complaints about rooms not ready & rooms double booked, the hotel is looking very dated we had a few issues they were resolved but overall for the cost of holiday We did not expect to have any issues ie veranda doors you can't lock we were on the lowest floor overlooking the beach (P49) very disappointedMore
rod431, Doncaster, United Kingdom
Spotlessly clean, great staff, next to useless wifi however.
A 45 min wait for our room was mitigated by cheerful staff in the lobby and complimentary sparkling wine. We were allocated a high room which we'd requested in advance and were rewarded by stunning views.
Everything worked in the room and it was spotless.
One gripe being a charge levied for use of an in room safe which quite frankly should be included in the room rate as it smacks of profiteering.
We were on half board and chose to switch our dinner option for lunch for the entire stay (no mix and match allowed). The pre-allocation of strict dining times and the insistence that gentlemen wear 'long' in the evenings (with no such requirements for women) were anachronistic at best and otherwise discriminatory - totally ridiculous for cafeteria style buffet dining!
Having said that the food options at breakfast and lunch were plentiful and tasty.
Wifi: I had some important work I needed to complete online whilst away. I'd say that if you are requiring internet connectivity do not rely on the hotel's free offering. It's patchy at best and SLOW - even in the so called internet access area. I had to resort to 3G to upload files.
Our room was air conditioned although it was difficult to bring it down to a satisfactory cool temperature. It was just about acceptable.
Lifts: prepare for a long wait if you wish to use the lifts during 'peak' hours!
On the whole this is a lovely hotel with plenty of beach side dining /drinking options nearby.More