Have been here three times and once again a excellent experience, the hotel is very clean, staff very friendly and helpful, food good, we were given a bungalow N11 which was excellent some lovely touches choc's, bathrobes/slippers towels changed twice a day, and sun beds that belong to each bungalow, would I come here again most definitely. Can't comment on staying in hotel as we have always stayed in the bungalows, which are attached to hotel but all public areas very good and clean, bar staff excellent, and Mikes Coffee Shop very nice lovely cakes.More
Went for a week 2nd week of May warm but windy the hotel, staff and food were all good unfortunate with the wind but enjoyed the week found a nice bar not far from the hotel called The Blue Marlin which we used most nights as the staff very friendly and a lovely view out to sea had live music most nights but also football for the men also did food if wanted would recommend to anyone as cheaper than drinking in hotel and nice to get out and aboutMore
BEST HOTEL EVER IN PLAYA LAS AMERICAS
The Hotel is a Very Friendly Hotel that offers a Very Varied selection of Entertainment day and throughout the Night also. All the Animacion team are friendly and always makes everyone feel welcome too. Marina, Slavina , Kami & Mauro are the Hotels best Animacion Team...More
ANDREW CALUM M, 186525
Nice location, good service great choice of food at breakfast,evening meal just average.Friendly staff,plenty of activities by day if you want, heated outdoor pool,and small gym free to use.Varied entertainment for the evening.We had a sea view room which was very nice and cleaned to high standards.I would recommend this hotel.Free wifi in lobby and surrounding area no problem after receiving a code.More
Our arrival at the hotel was a really relaxing experience. We were shown to a seat and served with a a glass of cava.A very pleasant young lady named Angela came to see us.She saw to the passports and brougrt our room keyes.We met her several times during our holiday and always approached us for a pleasant chat. Luggage was then taken to our room.A beautiful room with large bed,white armchair and white chair.Exactly as photographs.Mirrored wardrobes with plenty of hanging space and hanging space for normal length dresses. Safe in wardrobe. with drawers.
Evening meal times were suitable to us but if not the staff do their utmost to accomodate you. Same as your dining table. We were very happy with the table we were given.You can sit anywhere for breakfast.Sandra was so pleasant every evening making you feel very special. Always complementing you..She couldn't do enough to make your holiday special.
Staff in dining room so very pleasant.never removing dishes without asking if it was alright to do so and so attentive even to pouring your water in to the glass .Chef always helped me choose what he thought would suit me at the cooking station. A wonderful character. Variety of food to suit all tastes. Some exceptional displays at The Cold Station most evenings.with many taking photographs as they were so artistic.
Entertainment day and evening. The resident duo Panache were a credit to the hotel. lWe met Kami and Slavinia They were always so full of life and got to know everyone personally and worked hard making sure that everyone would join in the fun and dance.They seemed genuinely upset when they were saying goodbye.
Rooms were kept immaculatel,Fresh towels and toiletries..Bed was kept beautifully. with chocolates every evening left in room.
No problems with deckchairs.Pools and area around are fantastic. No need to take beach towels as the hotel provide them for a small returnable deposit.Back exit to Promenade so convenient,either for a stoll or to the beach. So many different restaurants, to enjoy a drink and see the beautiful views,Also shops.
We paid our bill weekly as everything is charged to your room. On the last morning paid the remainder of the bill and they sent two of their colleagues to fetch our cases as we were on the pool floor. Such thoughfulness.
We have stayed in Tenerife many times but this hotel is wonderful.More