Everything is done with style at the Hotel H10 Conquistador. You’ve got a lagoon-like pool, flowering palm gardens, and sleek interiors.
This hotel is set in tropical gardens just across the boardwalk from Playa de las Americas. It means you get widescreen views of the sea, and you’re only ever a stone’s throw from the town centre.
Style-wise, the hotel is modern and elegant. The lobby is all white and marble, and is finished with swish, oversized ottoman seats. Rooms are styled in contemporary colours like off-white, cocoa, and olive green.
These spacious, superior twin rooms come with garden view and a balcony for some extra space outside. They also include air-conditioning, bath and shower, Wi-Fi*, an audio dock, bathrobes and slippers, and a TV.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Stayed for 1 week - certainly not long enough! could not praise this hotel and the staff enough. Excellent facilities, very clean and service second to none. Staff were courteous, professional and friendly at all times. Very well run, efficient staff. Rooms very good, clean and sleek. Lobby and Piano bar fab! loved the cocktails! Pool was perfect and relaxing. We were all inclusive and the choice and service was excellent, branded alcohol and great choice at meals. We loved the friendly fun atmosphere and were made to feel very welcome. Excellent central location , near bars, shops, restaurants - Tony Romas steak house opposite hotel well worth a visit. We really loved it at the Conquistador and will be returning very soon! I could not recommend enough, you will not be disappointed! Fabulous thank you :)More
Angela B, 190745
Privilege was very good!
The hotel is good but Privilge is amazing. You have a private lounge with coffee and all kind of drinks. A private terrace. We can recommend Privilege service. We really enjoyed it. Everyone in the hotel is friendly. Breakfast and dinner in the buffet restaurant is good. There is also a terrace outside to have breakfast or dinner.More
Carine M, 2546760
My wife and I visited this amazing hotel in November/December 2015
We normally stay in the H10 Big Sur In Los Cristianos which is also amazing, however we now have found a hotel to visit again and again.
We booked through Thomas Cook and upgraded to the Privilege Package well worth the extra money.
We were offered a seat away from the main desk and a drink of Cava whilst we were booked in and our bags taken to our room on the 7th floor (amazing views over the pool sun all day and a fantastic Sunset).
The room was spotless if a little small but the sun and views made up for it.
The Privilege room and sun deck on floor 6 was just for adults with sun all day and comfy sun beds with a jacuzzi.
Drink alcohol and non alcohol available all day from 9.00 to 20.00 and stocked all day with nibbles and cakes.
The a la carte restaurant was available to us everyday where we enjoyed breakfast and evening meals the food and service was exceptional.
The staff were all happy to help we went out most evenings as the Safari Centre was 5 minutes walk away and came back for night caps.
Lovely spacious clean hotel and great shops next door which my wife took advantage of especially the 50% sale.
Great location for either walking to Los Cristianos (looking a little tired and jaded now) or walk the other way to Del Duque plenty of pit stops either way.
A fantastic hotel that I would recommend to anyone cannot wait to go back in October 2016.
YOU WILL NOT BE DISAPPOINTED TAKE THE PRIVILEGE PACKAGE WORTH THE EXTRA MONEYMore
not a 4* hotel more 3!
came here for my mums birthday as a familt of 5. i requested rooms together and was told this would if possible be done.
On arrival the reception was VERY slow it took over 30mins to get checked in! Not desirable given that we had travelled so far. Usually on arrival at 4* hotels there are welcome drinks and friendly staff...not here! No drinks and the receptionist who served us i can only describe as having a serious attitude problem! however, the reception area itself is attractive!
Our rooms had managed to be positioned together which was fantastic and we had paid for a safe (18â¬) which were easy to use!
The rooms are of reasonable size and are cleaned each day. They are quite basic but do have a mini fridge (not stocked) and the safe which you have to pay for. Toiletories are provided however these are not replenished daily (as you would expect from a 4* hotel). There is a hairdryer available in the bathroom; it isnt great but if your struggling for luggage space it will do! The corridors look tierd and could do with some modernisation. It appears that only some of the floors have been refurbed which is disappointing as all the floors could so with a refresh!
The food is okay, some reviews on here state how utterly marvellous it is but it is just okay. Most the chiefs are quite rude and service is again slow. There is plenty choice but it is very samey each day despite there being the various "celebration days" the hotel also has 2 "a la carte restaurants" the japanese and the italian.
The japanese was absolutely revolting. eel salad to start with? no thank you. Again, the chief was condesending and rude not really what you expect in a tappenyaki! My sister is vegeterian but there was no vege option given so she ate nothin for the full night!
The italian was better with them making a fuss as it had been my mums birthday which was nice! The service in here was much better the waiters seemed far friendlier! The food was good however maybe not worth it for paying customers! it seemed abit expensive in comparison to the restaurants out of the hotel!
the pool bar was ok although service again was poor. It is very clear that the waiters arent too worried how long the queue is they will stand around and have a chat.
the piano bar was nice with comfy seats but the service was appauling! your best to just go to the bar and get your own drinks! The best thing about the drinks is that "branded" alcohol is used so you know your getting "real" drinks as opposed to watered down ones!
One of the party was incredibly sick one night; unknown cause but was either the food or the tonic/sofa water!
Towels can be got from the spa at â¬15 each deposit! Again, you would expect in a 4* for these to be free/no deposit required! however, we attained 5 and used them throughout the holiday!
the dreaded sunbed game does take place in this hotel! despite "rules" being apparently in place this does not stop the reservation of sunbeds before 9am it simply means people start sunbathing earlier! another rule is that if your off your sunbed for longer than an hour your items are removed by the "lifeguards" however this doesnt really work! I had numerous fallouts with other guests for stealing our towels or removing our things because wed been longer than an hour (we had been 30mins). The best part was they didnt remove our towels they simply just laid on them and said they were theirs! so we then had to go purchase more towels! it was an ansolute joke! I would absolutely dread to be here in the summer months!
i have never been declined a late checkout room in the 25years i have flown abroad until this holiday! We were told to ask on the day of departure for a late checkout room and was served by Bernice; she is also the rudest spanish lady i have ever met! When i asked if possible she simply said No. So i then questioned and asked what else could be done; you would think being 4* this wouldnt be an issue! She said we could have a room for 30mins later in the day free of charge! As we had 3rooms we booked 2 slots. Although not happy by this it was all that was offered. When the time came we went back to reception to ask where the room was to be told no we could only use the spa facilities! So we had to take all our things down to the spa to find most of departure customers there also! The spa ran out of clean towels and was absolutely NOT the place for all the guests to be; queuing to use the 2 female and 2 male showers available. It was absolute chaos!
overall this hotel is a 3* if you pay even more for the upgrade/privilige then you get a 4* holiday but ours certainly was not! i have detailed below what other 4* i have stayed in which are not given in this hotel
- no towels unless paid for - usually a towel card is given!
- no safety deposit box unless paid for
- the food was only mediocre and quite oily! the japanese a la carte was disgusting; so bad i told other holiday makers if they asked me to not go
- no late check rooms available and apparently the hotel is booked up till october so im unsure how this will change
- incredibly rude reception inparticular Bernice
- no wifi unless in the reception
- no stocked mini bar
- no robes or slippers
- no iron or ironing board available in the room
- no toiletories replenished
- the sunbed reservation policy is ridiculous and actually not able to be enforced. The lifeguards are more sunbed guards and how do they know how long holidaymakers have been absent from their beds??
Disappointingly i have always wanted to stay at this hotel but i dont think i would return! One pays to stay in a 4* hotel not a 3* to then have to pay more for the actual holiday one anticipates.More
Nice Hotel, very unhelpful reception staff.
Went to the Conquistador as a surprise birthday present from my partner, the travel agent had emailed the hotel asking for nice view and high room. We arrived to find we had been given a 1st floor room right next to lift. We went down to reception to be told to go back next day at11am to change room. We want having not unpacked to be told come back tomorrow same time. and so it went on, we finally properly unpacked on day 5, I complained in writing got sent a bottle of cheap wine but nothing done, I am disgusted with hotel Bernice in particular, s he seemed to take delight in refusing to change our room. You are not going to tell me they couldn't have changed our room in 10 days. Will definitely not recommend this hotel to friends and colleagues .More