Everything is done with style at the Hotel H10 Conquistador. You’ve got a lagoon-like pool, flowering palm gardens, and sleek interiors.
This hotel is set in tropical gardens just across the boardwalk from Playa de las Americas. It means you get widescreen views of the sea, and you’re only ever a stone’s throw from the town centre.
Style-wise, the hotel is modern and elegant. The lobby is all white and marble, and is finished with swish, oversized ottoman seats. Rooms are styled in contemporary colours like off-white, cocoa, and olive green.
TripAdvisor Traveller Rating
Based On 5489 reviews
- Official Rating
Unbeatable value holidays
- Fantastic value for money
- Wide range of destinations
- Opt-in extras like in-flights meals or a larger luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Buffet breakfast and dinner.
Facilities ► View all
Main outdoor pool
A good size pool surrounded by a sun terrace with plenty of sunbeds and parasols. Pool towels can also be provided.
Breakfast and dinner are served here with an outdoor smoking area. This place offers different themed sections such as Spanish, Italian, Mexican and Chinese. Highchairs are available on request.
Evening entertainment in summer
A variety of outdoor shows such as tribute acts, flamenco dancers and salsa demonstrations. Held by the pool in summer.
Rooms ► View all
Junior Suite with Balcony
Styled in light colours and modern, wooden furnishings, these junior suites come with a balcony, offering that extra space outside. They also include a lounge area, twin bedroom, air-conditioning, an extra bed, and a child's bed.
Twin Room with Sea View and Balcony
These twin rooms come with a sea view and a balcony for some extra space outside. They also include air-conditioning, bath and shower, and an extra bed.
TripAdvisor Reviews Show more reviews »
Great family holiday lovely hotel great location drinks all inclusive great food 3 exclusive restaurants and a privilege option on rooms. Couldn't ask for better staff. Look out for rudolfo the bar manager what a great guy!More
Clean hotel in a fantastic location let down by rude staff
Me and my partner decided to book a trip to the H10 Conquistador due to going to a H10 hotel the year before in Salou where we had a fantastic experience, but we was unfortunately massively disappointed with this hotel. The hotel itself is in a great location and situated close to all amenities, shops and nightlife and throughout the hotel it is immaculate. Unfortunately that's where the positives ended for us! Firstly we arrived on Monday morning (2am) so of course missed our evening meal and on our last day the following Sunday when we checked out we was told that we would not be able to have our evening meal unless we paid 21 euros per person even though we had paid for 7 days, yet only used the facilities for 6 days. We stayed on a half board basis and found that the staff treated you like dirt unless you was all inclusive/upgraded especially the reception staff! There was only one staff member, a lady who's name we didn't manage to take who was always polite and helpful throughout our stay. If you are not all inclusive do not buy any drinks from this hotel we decided one evening to purchase two spirit and mixers (vodka and coke + jack daniels and coke) and we was charged 16 euros and they was only in small plastic glasses! We personally would never visit here again based on the rude staff and amount of middle class snobs.More
This is one them places that could easily get 5 or 1 stars depending on your expectations and first impression. Hotel is typically Spanish, large reception, small rooms, the bathrooms have benefitted from the decision to remove the bath in the last refurbishment. The pool is good and the strict rules serve well to prevent the chav uncaring families from ruining it for everyone. The main clientele are clearly all inclusive meaning that the routine is dictated by them - I.e. The coffee shop opens at 5 and the queue is massive as every yellow band wearer within a 100 meters wants they free coffee and cake !!! God forbid I would want a nice coffee at 11am (h/board rant over). The prestige club makes people feel like a pauper but immediately or within a day your attention turns to how much they have paid, I have just checked a search engine and for 5 people all inclusive 2 rooms in August would cost £7.5k ( + cost of drinks at meal times!!)- if I paid that I would be inconsolable, all in all not bad but if you're paying more than £650 per person simply get a self catering and eat out. The food here is ok but you would send all of it back if you were served it in a restaurantMore
Beautiful hotel and location - Honest review
Me and my partner stayed here for our yearly holiday between the 30th June - 11th July and decided to go All inclusive with the privilege service which was sublime. On arrival, there is a specific Privilege check-in that you sit by, but it took us and another couple, some time to be greeted by a member of staff. After realising this, we were offered complimentary drinks and sat down. Chloe, who was one of the members of staff, took it upon herself to look after us as the privilege hosts had gone home for the day. Chloe was very helpful, knowledgable and made us feel at ease, after explaining all of the fine details that we needed to know such as times for dinner, dress code (Men need to wear trousers in all restaurants) and the WIFI code. After this, we didn't see her for the rest of our holiday! Our suitcases were then taken to our room on the 7th floor and our holiday has begun. All of the rooms for privilege are on the 6th, 7th or 8th floor. If you ain't a fan of going in lifts, they are very smooth and you don't feel much at all, rest assured! Room - The privilege room was of good size but smaller than anticipated. Personally, the TV was placed in a strange position, towards the end of the room which does have a seating area but not ideal once in bed. Also, the TV doesn't extend on the bracket to bring it out a little. If English, there is only 5-6 main channels which includes BBC1, 2, ITV, Channel 4, 5 and BBC news. This wasn't a major issue but the overall signal and quality wasn't great. The minibar was fully stocked of non-alcoholic drinks such as 0% San Miguel, Fanta orange, water, Coca Cola and fresh orange juice. As well as a bag of nuts and Haribo which is restocked daily, which was nice. Wardrobe space was good but not great. I bought extra hangers from home so was able to hang, me and my partners clothes up by using these so it wasn't a major issue. The safe is perfect! You would need to put your privilege card in and enter a 4 digit code (of your choice) which will then open and lock at your leisure, much safer that a key and plenty of space. The Balcony over looked the complex and the sea which was beautiful and had plenty of room. The Bathroom was nice which includes all of the normal hotel necessities such as shower gel, shampoo, shower caps, disposable razor and much more! It also included a bidet which are often used abroad. The only issue with the bathroom was the shower. When on a medium temperature, it had a quick hot burst! Which wasn't nice when suffering from sunburn :( There is a few plugs spread across the room but to my partners frustration, there wasn't one near the main mirror when getting ready. Also, there isn't a mirror near the main table which would have been ideal also. WIFI code given on arrival and is rather good in places, I fount the bathroom was most effective but hasn't a tendency to go on and off. Provided with your Own privilege towels which are changed on a daily basis and include some chocolates as a extra gift, nice touch. Privilege lounge - Based at the end of the 6th floor, the privilege lounge is a beautiful area to relax from the hustle and bustle of the pool area. You can do what you want and enjoy it at your own leisure. Fresh pastries and fruit topped up daily along with your drinks including branded spirits and soft drinks, which can prove quite dangerous at times, if you know what I mean...... :P Option to chill inside with a TV and access to two computers which you can use without paying. Stepping onto the terrace the views are spectacular, wether you're looking out to Los Cristianos or the Sea. The loungers and beds on offer are very comfortable and are all padded, very good quality including parasols for shade. From a personal experience, the sun usually hits the terrace around 1pm onwards. It's still very hot when it's hot but is a lot more cooler than ground level. The privilege terrace also hosts a jacuzzi. Perfect for chilling and again, taking in the views. When you first get in, it does take you by surprise on how hot it is, but that's down to the sun being on it all day. The lounge is attended regularly by staff and is pristine in cleanliness. Food - For me, this was the highlight of the holiday. As a privilege guest, you get to dine in all of the four restaurants. The main three; Japanese, Italian and Steak house, you will need to make a reservation via the privilege hosts or in Mikes coffee shop between 10 and 1. You won't be disappointed. Japanese (Sakura - Teppanyaki) - Attended this on two occasions and was one of the best dining experiences in my life, and I've had many! 7pm-10pm in a set time, There are 6 courses and two options on each course which you can choose what you would like. As my partner isn't keen on fish, she was allowed to substitute for the chicken and steak, which was greatly appreciated. Main courses and desert is cooked in front of you which includes a nice bit of fire, if the warmth of Tenerife wasn't enough! The chefs are fantastic, credit to Selene and Pablo who we had the pleasure in experiencing cook. Both were amazing in their own unique way which made the experience ever greater. If you aren't sure on Japanese food, don't be put off, try it! Italian - As a privilege guest, you can also have breakfast in here which is worth doing and offers more variety than the buffet. 8am-11am. On the restaurant itself, fantastic once again. 7pm-10pm. The ambience and look makes you feel at home and comfortable with the option to sit inside or out. You are offered bread for the table at the beginning with the special entree for that day which varies. With a full range of starters, mains including pasta, fish, pizza, meat and desserts (Classic tiramisu and ice creams) you are certainly spoilt for choice. Personal favourites that didn't disappoint was the tomato soup starter and pork tenderloin main, perfect every time. Steak House - (Lunch) - This is based outside which is nice in the cool, evening weather. We came here most days for lunch between 12pm-4pm which again offers a nice change from the buffet. Starters such as onion rings, chicken nuggets and fries, to mains such as sandwiches, baguettes and burgers. For lunch, if you take a seat the waiters will come and see you and are very helpful. Lunch was perfect most days but a few points to raise. The two lady chefs are constantly bickering with each other and with the waiters. Also, one day we ordered onion rings but they turned up and looked different to normal. After trying them and without no communication from the staff, these were actually Calimari, due to my partners disgust as she doesn't like fish (it's a good job I tried them and she didn't!) After raising this, it seems the language barrier proved a little difficult but were offered their apologies. Steak House - (Dinner) - 7pm-10pm. Again, the food didn't disappoint offering a variety of foods to cater for most people. Turkey strips and cod bites to start with Steaks, burgers and more for mains, to name a few. Personally, the veal was amazing, so juicy. Special shout out to Victoria! We loved your friendly and craziness :) keep it up. Buffet - For us, the buffet didn't live up to expectation and it was a good job that all of the other restaurants were fantastic. There was a very limited meat choice at lunch and dinner. The best part for me, was the salad option and desserts. Breakfast was ideal for what you wanted and included the normal of cooked and continental. Juice and coffee machines to get drinks, the basic all inclusive buffet, not much to report. There was occasions at lunch and dinner where we weren't offered any drinks by the staff, which is why went went elsewhere as we felt more at comfort. Mikes coffee - Open from 5pm-11pm, Strange time and would be ideal to open around 10 or 11am. The drinks on offer are delicious including tea, coffee, iced drinks and milkshakes and to a very good quality by all the members of staff. Word of advice, don't try and order at the desk as you will get told to sit down. To the hotel, I would put a notice up stating this like you have in the steakhouse (Table service only) A range of cakes offered which are a nice addition to the all round package. Pool area - There are three pools including the main pool, smaller pool for aqua gym and the kids pool. Unlike most hotels, the staff aren't too pushy to get people involved in games/activities which can sometimes agitate certain people. There is a rule that if sunbeds are reserved before 9am that towels will be taken off but I personally didn't see this happen. Privilege island is beautiful. You enter by putting your card in and it lets you straight into Again, padded beds and limited sunlight during the day, perfect for shade and chilling. If you want the sun, there is some loungers on the other side and you're in the sun pretty much all day. You can also enter the pool from either side. I did notice a few non-privilege people get in and you can easily put your hands through or over the gate and open. Maybe the hotel could look at re-informing this to stop it happening. You can access the promenade from the pool area, again putting your card in and exiting. Bear in mind that it's only accessible from 8am-7pm for security reasons. Bars - Two bars, the pool bar and main drago bar. Offering a wide range of cocktails, beers and spirits as part of the all inclusive package. The pool bar is open from 10am-12am and drago 9am-1am but bear in mind that all inclusive drinks stop at 12am. After this point, you will have to pay for your drinks. Entertainment - Day to day activity such as pool, darts, aqua aerobics/gym, a variety to suit most. At night, Very hit and miss dependent on the night. Always starts off at 8.30 with the kids disco and they love it. The Best I saw was the USA vs UK rock experience as they all played proper instruments and put on a good show and the dancing acts, Arabian nights. Some acts on some nights didn't look like they wanted to be there and put on a poor show. This hotel as a full package is simply amazing. Great location being a 10-15 minute walk either side to the nightlife, beach or chilled out bars, there is something for everyone. Staff are always very helpful whether it's the cleaners or front of house (Evelyn, Francesca and Kunal) they make your stay enjoyable and nothing is too much trouble. Also, make sure you take your privilege card with you everywhere (room number, check in date etc) as you will need it during meal times and maybe when coming through the main entrance due to security. We will definitely be back in the next few years and we would recommend to anyone wanting to come here! (I hope I haven't bored you too much) More
Lee A, 186356
Fantastic hotel !! would definitely recommend, great and friendly bar staff especially Juan Pedro very helpful and lovely cocktail maker ! , lovely food and great weather too, definitely going back next year for sure More
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