These family rooms can sleep up to 4 people with a twin bedroom and a sofa-bed suitable for 2 children. Your room will be air-conditioned, there's a satellite plasma TV and a phone. You'll also have a terrace providing that little bit of outside space. Wi-Fi*, a safety deposit box* and minibar* can all be requested in resort.
These twin rooms can sleep up to 3 people with twin beds and a sofa-bed in the bedroom. Your room will be air-conditioned and there's a hairdryer, satellite plasma TV and a phone. You'll have a balcony or terrace providing you with some outside space too. Plus you can request a minibar*, Wi-Fi* and a safety deposit box* in resort.
Excellent hotel, staff very friendly and helpful. Family room really good and it was great where we were but people said very noisy on the other side of the hotel facing Hotel Troya. Would definitely recommend this hotel and would definitely go back againMore
Ideal for party goers
Average hotel. The rooms are clean and modern and the hotel is well looked after and the staff are pleasant enough. However, the beds are really hard and uncomfortable and the rooms are noisy. The hotel overlooks Linekers and Veronicas so you get a lovely view of these bars from your balcony. The noise from these bars starts early evening and goes on till 5am so take ear plugs. Some rooms overlook the pool which i'm guessing are quieter so request these rooms if possible. The location is pretty unsavoury - I would be uncomfortable taking young children out of the hotel on an evening with all the bars, clubs and associated sights and sounds. Food is average at best, it will fill you up but it's repetitive and bland. They also charge you 2 euros a day for a towel by the pool so bring your own. There are better 4* hotels in Las Americas for the same price. Would not return. More
No real complaints but nothing special
Is what it is really a nice hotel wasnt to keen on the breakfast but it was tolerable hotel quite close to the strip and you could here the music and shouting faintly from our room which didnt bother us but could put some people off. But the hotel was clean the staff are nice and in a prime location to see everything tenerife has to offer More
Stayed in this hotel May/June 2016. Nothing to complain about !!
Got the sea view room...was a nice view but not as nice as it could be (was over looking the busy pool and another hotel and mc Donald's ) .
Breakfast was nice as usual - buffet there offering different types of breakfast .
Hotel was very clean and organised . Staff friendly and helpful .
Can't really complain about anything. Got what we wanted - a place to stay whilst we tour Spain !!More
Our room was not like the pictures and not 4 star, dirty room
We arrived on the 20th for a week and the young lady on reciption wasn't helpfull at all or polite. We stayed in room 337, it was anything but like the pics online. There was hairs in both the sink and bath, grey dust on all the skirting boards, the safety depoist box wasn't screw down to bottom wardbroad, the balcony door could be opens from outside as it had a catch on the outside, not great when safety depoist box wasn't secure. We paid for the WiFi 20 euro for the week and it wasn't good it kept loosing and dropping signal (wifi was much better at mini golf just over road and free and pool half the price of hotel). Room 337 is right beside the lift which has a ping noise before doors open every time which throught the night can keep you awake. The laminate floor has been replaced at some point but only 8 planks so it had different colour flooring. You couldn't buy drinks or snacks with cash it was all charged to room key to be paid on check out which we didn't like as at end week it could be a big bill we rather pay for them as going so knew how much money we had left each day so didn't drink in hotel. Snack menu was in 3 languages but not English didn't seem English friendly. No English Thomson rep in hotel has to go to vanilla garden to see rep (much nicer hotel), the reception area was alot nicer then our room. Exit down to the beach is very handy and quick only 2 min walk if that. Loads of lucky lucky men!, but apart from state of hotel room was a nice central location. We visted jungle park only 10 euros in taxi,do offer a free bus shuttle but was eaiser for us just to get a taxi , was a good day out about 27 euros a ticket to get in but worth it. We also did the mountain trip with cable car, bus trip was over 2 hours to get there with all different pick ups but worth doing. I took pics of the room however there on my camera will try and upload them later when on laptop not phone.More