Buffet breakfast, lunch and dinner.
Selected alcoholic and soft drinks 10.00-24.00. Selected wine, sangria, beer, soft drinks and water served with lunch and dinner.
Snacks, tapas, ice-cream and cookies 15.00-18.00.
Twin room sleeps up to 3 adults and 1 child, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.
Twin room sleeps up to 3 adults and 1 child - can be sold as a single, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.
Lovely big room, nicely decorated and very clean. Bathroom good size too. Staff all very friendly and helpful. Always plenty of food with a great variety of choice, there was always something for everyone. Pool area very nice, people do put towels to reserve beds and never use them but it didn't seem to cause a problem. Entertainment every night, it wasn't to our taste but nobody says you have to watch, there are plenty of other options nearby. The only thing wrong was that the air conditioning could be a bit noisy.More
DaisyDragon, Dundee, United Kingdom
Not half as good as other reviews suggest.
Rooms are decent, well decorated and quite large. Tiny bathroom and balcony. Shower would come out as a trickle, when trying to have a hot shower prior to going out in the evening. There was also a pipe of sorts within the walls of our bathroom that clearly moved toilet water from the floors above so you had constant flushing sounds from very early in the morning. Thank god I took ear plugs.
The food is by far the worst part. Not actually any worse than any average 4* Spanish hotel, however I expected better from the reviews. Usual fare really. Salads, chips, rice and various fish and meat (mostly "pig") in flavourless sauces + hot plate cooked meats and fishes of very questionable quality. You will wait a very long time to see a chicken breast. During the week we stayed (all inclusive) we ate breakfast elsewhere 3 times, lunch twice and dinner 4 times. This made the hotel restaurant more bearable.
The entertainment is variable as you might expect. Best by far was the Michael Jackson (comedy) show. The on site entertainment staff themselves are excellent and work their absolute socks off but should stick more to the slapstick/ comedy as that was a great laugh. By about 8-9pm the beer in the main bar becomes warm as clearly they're not able to chill enough kegs at one time.
The sunbeds are reserved from very early and as you can see (from the fact the hotel never respond on this issue) this isn't something the hotel give a single damn about.
This review is objective and accurate however you may be surprised to hear that despite these negatives we had a great time and certainly wouldn't rule out returning to the Bitacora. If you've been on holiday to a 4* in Spain or Tenerife before then this won't be any better just more of the same really.More
Just returned from another two weeks with our holiday family at the bitacora the staff are wonderful and my family look foreward to seeing them, we meet up with people that we have
met over a few years and are all planning to meet up again in may, the waiters jessica and david always look after us , carlos and the animation team were brilliant as usual and the food and rooms great, why would I ever want to go elsewhere, More
Just returned from another 10 days at the Bitacora it was brilliant from start to finish we met some great people some returning from the previous year that we had been friendly with.Food as before was lovely plenty of choice and cooked fresh for you.Good quality of wine also.Staff are all very friendly as always especially Mohamed who works from morning till night always with a smile on his face,also a mention to Cesar who does a great job,as well as the animation team who entertained us all day and night brilliant,sorry that Pinky was on holiday but everyone has to have them hope to see her next time. Finally the sun bed situation yes people do go down to reserve them at 6am but this is to get their favourite location,you really dont need too there are plenty of beds for every one.Cant wait to go again, see you all soon.More
Just returned from our 2nd stay this year and once again a fantastic stay the room spacious the food excellent the staff well outstanding so friendly and helpful entertainment very good especially the animation team well done carlos u work so hard day and night u make our holiday every time cant wait to see u all again in may . THANK YOU xMore
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