Hotel Bitacora  


The Hotel Bitacora is a family favourite thanks to its A-star location and pool scene. Plus, it’s only minutes away from the shops, bars and restaurants of Playa de las Americas.

The Hotel Bitacora’s main selling point is its location – the hotel is just a 10-minute walk from the beach and only a bit further from central Playa de las Americas.

Families have it made at this hotel. A new adventure playground opened its doors in 2013, and there are two pools and a buffet restaurant.

TripAdvisor rating

Based on 1737 reviews

  • Official Rating
  • 1Building
  • 8Floors
  • 314Rooms
  • 4Lifts


Unbeatable value holidays

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  • Opt-in extras like transfers
  • Fantastic value for money

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

All Inclusive

Buffet breakfast, lunch and dinner.  Selected alcoholic and soft drinks 10.00-24.00. Selected wine, sangria, beer, soft drinks and water served with lunch and dinner.  Snacks, tapas, ice-cream and cookies 15.00-18.00.

Facilities ► View all

Outdoor pool

Huge pool with kids' pool section and a waterslide. Sunbeds and parasols are available.

International buffet restaurant*

For breakfast, lunch and dinner, with themed nights.


Open Monday to Saturday. Offering a wide range of different massages and treatments including chiropractic, visceral massage, craniosacral massage, head massage, acupuncture and acupressure.

Rooms► View all

twin room

Twin room sleeps up to 3 adults and 1 child, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.

twin room

Twin room sleeps up to 3 adults and 1 child - can be sold as a single, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.

TripAdvisor Reviews Show more reviews »


This was our first stay at the Bitacora. Overall we had a great holiday, the rooms were spacious and clean, the pool area is pleasant and the majorety of staff are friendly. The atmosphere in the hotel is fun and great for families. However there are some things that need to be addressed : - Bathroom areas in both rooms we occupied were in need of maintanence. Neither shower worked and the bath was damaged in one. - The system of having a wrist band on yet having to present your room card for drinks is just inconvenient. We were a party of 5 yet had to take both room keys to the bar to get 5 drinks. If we asked for say a Sangria and a soft drink for each adult this was not permitted. I don't feel that you should be told what you can and can't have when you have paid for all inclusive. We also had to pay for a childs cocktail (non-alcholic) yet were able to get alcoholic cocktails as part of the all inclusive. This seems ridiculous. - The food is nice, freshly cooked and tasty. However is does get a little tedious having the same thing every night for 10 nights. Theme nights would add some much needed variety. - As previous stated most the staff are extremely friendly however Borja on the pool bar is the worst member of hotel staff I have ever encountered. He is rude, abrupt and did not once even smile. People are on a well earned and epensive holiday yet it is as if we are an inconvenience to him. Not a credit to the hotel at all. Overall an avergae hotel but I would look for an alternative if returning to this area.More


Great family break.

Stayed at the Bitacora the second week of august, party of 8, aged 51,49,30,27,23,8,5,3. Had a lovely time. Very family orientated, the kids loved the park, pool, entertainment and entertainers. The entertainers worked very hard morning till evening and always looked like they were genuinely loving their job which was nice to see. Rooms were nice, food was nice, a bit repetitive, I enjoyed the Mexican night, would be better if they had more themed nights such as Chinese ect. Having previously stayed at H10 Las Palmeras, and h10 conquistador I think both were great for adults but this hotel wasn't as glamorous but brilliant for families. Thanks for a great stay. Would 100% recommend and return. More


Great hotel, all inclusive great value!

We have just returned from 10 days all inclusive at the Bitacora. The service through out the hotel was excellent with friendly staff. This was our first all inclusive holiday and we were very impressed, the standard of food was very good and the choice of drinks was superb. There was the added bonus of the pool bar that supplied drinks all day and snacks between restaurant times. The rooms were very comfortable and cleaned daily. The only negatives with the hotel was the crowded pool area and the lifts that seemed to be regularly out of order. I would recommend this hotel to any families.More

Andy F, Oxford, United Kingdom

Excellent hotel, the only issue is sunbeds

Stayed at this hotel for a week in August with my partner and daughter age 7. Food lovely and plentiful, only gripe is the bar food the same most days but ok. Entertainment in the evening was ok but need more acts instead of having the reps do most of it. Sunbeds are an issue, as having a deaf child we needed to be at the front to watch her and therefore had to get up at 550am to get to the exit doors for 6am when they opened as there was a stampede and needed to reserve sunbeds. Hotel is near everything you need and our trip to Lorro parque was amazing. Waiter staff were good at night in the bar and very relaxed atmoshphere, some staff quite moody compared to others but most were friendly enough. Rooms very clean and spacious. Pool view room definitely worth the extra money as lovely in the evening to sit on the balcony too. All in all I would definitely recommend and return. No inflatables in the big pool which is a bit of a downer but ok in the small pool so depends what you prefer. Stayed in Parque la paz before but this one is definitely better.More


Summer hols 2014

Just back from our summer hols in Tenerife. I think everyone has already said everything that can be said of the Bitacora. Great hotel, great staff, food is excellent and rooms are very nice and to an excellent standard. Only thing that could be improved was the amount of space around the pool. Feels overcrowded, but apart from that very small niggle,really enjoyable family holiday. Thank you More

Martin K,

See all 1737 reviews »

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Items marked with * incur extra charges which are payable locally

All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.

All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here


Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.