Hotel Bitacora  

The Hotel Bitacora is a family favourite thanks to its A-star location and pool scene. Plus, it’s only minutes away from the shops, bars and restaurants of Playa de las Americas.

The Hotel Bitacora’s main selling point is its location – the hotel is just a 10-minute walk from the beach and only a bit further from central Playa de las Americas.

Families have it made at this hotel. A new adventure playground opened its doors in 2013, and there are two pools and a buffet restaurant.

TripAdvisor Traveller Rating

Based On 1879 reviews

  • Official Rating
  • 1Building
  • 8Floors
  • 314Rooms
  • 4Lifts


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected alcoholic and soft drinks 10.00-24.00. Selected wine, sangria, beer, soft drinks and water served with lunch and dinner.  Snacks, tapas, ice-cream and cookies 15.00-18.00.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Outdoor pool

Huge pool with kids' pool section and a waterslide. Sunbeds and parasols are available.

Play area

For ages 3 to 12 years.

International buffet restaurant

For breakfast, lunch and dinner, with themed nights.

Rooms► View all

twin room

Twin room sleeps up to 3 adults and 1 child, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.

twin room

Twin room sleeps up to 3 adults and 1 child - can be sold as a single, with twin beds, a single sofa-bed and a camp or sofa-bed that converts into 2 separate single beds. Daily maid service with towel change on alternate days and linen changed 3 times a week. Safety deposit box at a charge. From May 2015, rooms will have free Wi-Fi.

TripAdvisor Traveller Reviews Show more reviews »

Full of returning customers

Having been to Tenerife many times this was our first visit to the Bitacora but will not be the last. A lot of our fellow guests seemed to know each other from previous visits and it is easy to see why people return again and again. From the moment we checked in until the moment we left all the staff were very friendly and professional. The rooms are huge and cleaned every day and basic toiletries are included. The food is of the highest standard and the choice is extensive. This is a very good hotel but if Tea and Coffee facilities were added to the rooms and a choice of hot sweets at dinner it would be fantastic.More

PaulJillHexham, Hexham, United Kingdom

Extraordinary Holiday at Spring Hotel Bitacora

We just came back from our very first stay in Spring Hotel Bitacora and it was f-a-n-t-a-s-t-i-c!!! The whole staff was so nice and helpful. Our room was very spacious and the beds were so good and confortabel to sleep in! The food was really good with alot of choises. Thanks to the staff of the restaurant and especially to Valentin, he was so nice and asked every evening how our day was and if we were ok. Such a nice man! Then the animation team, they are all wondefully crazy, Pinky, Carlos, Javi, Cathy and Yaya and their fantastic shows and performances. We enjoyed the animation team in the morning at the pool and in the evening we could'nt wait to see their shows! My husband Wilfried was asked by Pinky to play a part in one of their shows (he was Jack from Titanic and Javi was Rose and then he was an Arabic man). He was so happy that he could 'perform on stage' and enjoyed it so much! We also enjoyed the other shows of the hotel, especially Queen, Rockmusic, Beatles... The most important feeling was that we felt like being a member of the great Bitacora Family and it was a great feeling! We went home with loads of good memories and positive vibes! ThxxxxxMore

Marie L, Belgium

continued excellence every visit

Just returned from another visit to the hotel. It is difficult to find fault. Reception :- all the staff excel, particular mention of Anna, Ubaldo, Julio and Jose. They cannot do enough to help you have a wonderful time. Bar Staff :- Again wonderful service throughout our stay. Cabrera and George run all bars well and all staff including Mohammed, Pablo, Eugina, Jessica deserve special mention. Restaurant staff are extremely professional and run to clockwork by Arsene. The food was brilliant throughout the stay, my only complaint was to much choice, its impossible not to find anything you like. Animation Team. Once again they work their hearts off. The unbelieveable Carlos, Pinky, Javi, Katy and Yaya. Their shows are brilliant. Some of the other professional shows are poor but are interspersed with decent ones. Monica, Guest Relations is there daily to answer any queries you may have with admirable ease and willingness to assist. A wonderful holiday and cant wait to return, how their only 11th most popular I dont know.More

albert r,

Fantastic holiday, service above and beyond

We spent a fantastic 10 days here in August with 37 members of my family. The food, entertainment and facilities were perfect. They catered for all ages, from the youngest who was 17 months to the oldest who was 77. Unfortunately, on day 9, I fell on the beach and broke my arm. This is where the hotel staff truly came into their own. From the receptionist who looked after me and rang for a taxi to the manager who arranged our flights home and even took it on herself to be there on the day I was leaving to help me with my bags. I can not thank all of the staff enough and I would most certainly go back there again.More

maria p, Manchester, United Kingdom

Great 2 week holiday

Thoroughly enjoyed our 2weeks in Bitacora. The food drinks rooms staff were all top notch ! The animation team worked hard to keep everyone amused, well done Carlos! The only one little gripe was the fact people saved the sun beds and didn't use them till 2 or3 in the afternoon! Bit selfish, but overall it was great, would recommend it totally.More

Carol210908, Brentwood, United Kingdom

See all 1879 reviews »

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