The Parque Santiago III Apartments line up large, family-friendly pools and a whole host of themed restaurants. Plus, you can use the facilities of the next-door Parque Santiago IV for free - that takes your pool count up to 4.
There are 2 seawater pools here, both of which are huge. The property is also home to a good-sized children's pool. It's next to a playground at Parque Santiago III and features a 6-slide line-up.
The apartments are next to the beach, at the start of the promenade that winds its way to Los Cristianos. You can walk to the sand within 2 minutes. Plus, Siam Park waterpark is a 10-minute taxi ride away.
Last but not least, you get to use the pools of the next-door Parque Santiago IV for free. This gives you access to 2 more pools.
Just back from what I can say is one of the most amazing Hotels I have stayed in. The staff are so friendly and Helpful and nothing is to much for them. We went there for my 30th Birthday and they had a bottle of champ with a happy birthday letter which I thought was amazing.
On check in the receptionist was a lovely guy and helpful. We got room 2111 which is just an amazing room. Overlooks the beach and had two balcony which are so private and the place is so so clean and well looked after. Kitchen is well equipped and is one of the best facilities in a kitchen is self-catering I have had.
The pool area is fantastic and again so so clean. Seen it been clean every morning before people use it. Lovely and relaxing area as kids have there own area. plenty of chair and umbrella plus it gets the sun all day. Bar service good and happy hour too. Gym is lovely nice and small but has what you need.
Loads shops, bars and Restaurants and you wouldn't need to leave the resort for anything.
I would highly recommend for family, friends and solo holiday :)More
Parque Santiago treats disability REQUIREMENTS as requests
Despite emails from us and our operator Thomas Cooke explaining that I was unable to climb steps we were given an apartment which could only be accessed via a flight of steps. We explained to the man on reception that it was impossible for me to get to the room and he replied" madam, if you cannot climb steps you should not book this property". I struggled up the steps for three nights before being moved. During this time we observed unoccupied ground floor one bedroom appartments, including the one that weere finally given.
As we enjoyed the location so much and believing that the problems we had were due to a misunderstanding, we booked again for December 14. I sent an email explaining that I cannot climb steps and rely on a wheelchair and requesting a guarantee that this time we would be given an apartment without steps. The reply said that rooms are allocated on arrival and requests for particular rooms cannot be guaranteed. I don't understand this hostility towards disabled guests as Paraque has a substantial number of appartments on the ground level and numerous with access via lifts.More
Carole Ann M, Birmingham
After being dropped off at parque 4, to be told we were staying in 3! Then waiting 1 1/2 half hours because our room wasn't ready, we finally got to our room which was behind the Chinese restaurant (no view) whatsoever. The rooms are very basic no aircon, think we are actually staying in the servants quarters. Won't be back hereMore
I stayed in this hotel with my husband and 9 years old daughter. It was amazing! I loved the room - it was very spacious, and balcony with sunbeds amazing! Cleaning every day, and the girls was very nice and friendly all the time.
Great pool area. I was little bit worried, that the pools are salt water, but there was not any problems with it. My daughter loved children playground and spent some time there every day. For me was important, that there was person looking after safety all the time. And he did his job great!
Location perfect, everything just short walk away. Place, where stops all the buses for excursions just few minutes walk.
I did not try restaurants and cafes in complex because of prices, but they looked nice. Especially I would love to spend time in the evenings in cafe near the elevators - live music was nice, and seemed very entertaining.More
Ezeret, Riga, Latvia
recently back from our first visit to Tenerife. Stayed in private owned apt in Santiago Parq 1. lovely apt with everything in it and nicely furnished and well kept. we had sunshine from 10am to 6pm which was brilliant as we noticed the sun didn't shine on other apts in various positions around the complex, so we were very lucky. weather great except for the one day of heavy cloud and a bit of rain. that was the day we had just paid for 2 beds, mattress and had just barely sat on the beds when rain came, so we had to leave the pool area. as i had just paid the pool attendant whom i found very rude and 'jeery', i asked if he would allow us use them next day instead due to rain. Smirking at me he shook his head, didn't even speak. I can accept paying the small amount for the beds but this particular attendant (maybe there's more than one?) was to my mind not a 'customer service' person but was doing this for the money and going to make as much as he could. we didn't go back to the pool for lie for rest of our holiday.
but we would certainly return to the apt 344 and thoroughly recommend it. very central and close to the lovely Restaurants of Montana, El Cedro, La Karina and Tex Mex one beside that. Lots of nice restaurants in the area too and not too highly priced. everyone very friendly. we enjoyed our first visit. thank youMore
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