Buffet breakfast, lunch and dinner.
Local alcoholic and non-alcoholic drinks including beer, wine, water and soft drinks, until 22.00.
Snacks between 11.00 and 12.30 and cakes and biscuits 15.30-18.30.
The one-bedroom apartment sleeps up to four with the 3rd and 4th bed being sofa-beds. The kitchenette has two cooking rings and maid service is five times a week, with towels changed twice a week and linen changed once a week.
Just back from 1 week here with my wife. Pool area dirty never seemed to be cleaned. Bombarded with flys had to buy fly spray to get some peace. Some younger guests using inappropriate sexual language about their sexual conquests from the previous evening. When they were challenged by a male guest they verbally and aggressively abused him. They were drinking and smoking in the pool but this was not addressed by staff. On a positive note the lifeguard Marco was very helpful. The rooms were cleaned regularly and bedding changed. The staff were very nice too. However, the whole place is very dated and in urgent need of an upgrade.More
Frank B, Glasgow, United Kingdom
Me and my girlfriend enjoyed our stay at Las Piramides for two weeks. The Location is perfect only 10 min walk to the strip, or turn the other way you have other bars like the Dubliner (What always packed with a live band). The food at the hotel was basic but honestly really good food. I enjoyed the food, they also changed the menu every day. All the staff members are very friendly and helpful, especially the blond receptionist, who went out her way to help you. The hidden pool behind the hotel is much better than the big pool (and deeper.) The maids are brilliant, they clean your room every day with fresh towels.
The only fault i was say about the hotel, it dose get to hot in the rooms, because no aircon. They do hire out fans, if needed.More
chrisburke1145, London, United Kingdom
Centrally located. Good value for money.
Great hotel. This was our third visit. The staff are great. Nothing is too much. Rooms cleaned daily and fresh towels whenever you need them. We stayed on an all inclusive basis-food was good. Standard three star all inclusive buffet style cuisine. Drinks are as would be expected-only drawback is they are all served in plastic cups.
We would recommend this hotel as a great base for exploring the area.More
Everything good but....
Came back with my husband and my son few days ago from a one week stay in Las Piramides hotel.
Our first impression about reception was very good, we felt very welcoming by the blond girl ( I donÂ´t remember her name) and we didinÂ´t have to wait long until check in.The hotel from outside looks small and old but when you enter inside you see how big it is and there is plenty of space for everyone.
Once we entered our apartament, we were nicely suprised with a big size room, a small bathroom and mid-size balcony. We had to pay for the TV which was fair enough as i think you dont go on holiday to watch TV. There was no air con so we had to pay for a fan from the reception.
We were all inclusive. The drinks were good as the bar staff served us tasty coctails. They looked after us very well. There are three pools, two big ones and one small for children. Most of the time we stayed round the main one next to the snack bar.
The bad side of this hotel is the restaurant... The food was ok, didinÂ´t expect much from a three star hotel, but the service was horrible.. I worked in a restaurant before and I am quite picky when it comes to good customer service and from all the hotels we have been in so far, and after observing this one has the worst service I have ever seen... None of the staff there speak english, when I asked for a Jam one of them showed me Ham! When I wanted to speak to the manager called Ali to tell him about it but he didnÂ´t understand a word I was saying and then he just blew me off! I have never seen any manager being so rude to me and my family and other customers.. Most of the time we saw him smoking outside while the bar was full of people waiting in the que when there was only one person behind it... I think this was the worst thing about this hotel. I would only recomend them to put air con and get a new restaurant manager! Apart from this I dont have any issues.
We enjoyed our stay and we are comming back next february, but this time to a different hotel.More
Denise H, Manchester, United Kingdom
Stayed at the Las Piramides hotel from September 18th-25th 2015.
The hotel is mainly for 18-30 year olds, having said that i am 29 and thought it was a let down. We stayed 4 nights and had to ASK to have our bedding changed and fresh towels. When the rooms were 'cleaned' the floors hadnt been touched, the sink hadnt been washed all that happend was that our beds were made.
There was cigarette ash still on the patio table from the previous guests and the floor was dusty.
In tenerife not just THIS hotel if the rating is 3 stars or under there is NO air conditioning. You have to rent a fan for â¬30 â¬10 of that you get back providing the fan is in good shape at the end of your stay.
The all inclusive package was so so. However, dont expect alot of variation from chips, salad, bread rolls and 2 types of meat.
On the final but one day we asked the staff at reception about keeping our room the day we leave all day. We didnt leave for the airport until 8pm but checkout was 12noon. A lady advised it would be â¬30 but to ask the morning of.
We did at 10:30am and were advised that no rooms were available and no curtesy rooms (for 30mins a pop) were available either. We were told to shower by the pool. It wasnt until i refused to leave the desk we had a room miraculously booked for the entire day.
The main pool.
The drains at Las Piramides around the pool are ...WOW! the overwhelming stench of sewage could damn near ruin your entire stay. If you stay by the pool try and lay at the back end away from the bar end otherwise you may be sick
When taking day trips that say there is food included in tenerife that food is always paella fish or meat. Thats it.
Tenerife itself is great.
Lots of trips for no more than Â£65 at anytime and beautiful mountains, volcanoes, beaches and water. And Las Americas has literally everything you could need. Supermarkets open 24/7 and 9 /10 resturants open till 2am :)
Wouldnt stay here at this hotel again. But would stay in a 4 star hotel here again.