Light and spacious with splashes of colour make up these double rooms. Sleeping up to three, you have air-conditioning, satellite TV, and tea and coffee making facilities. Outside, there's a balcony or terrace.
Just returned from a week half board at this hotel the food was good plenty of variety I have to have a gluten free diet there was no problem all the food was all well labeled. The head waiter was very helpful as we're all the restaurant staff
The rooms were large & clean the only problem was the pillows they were hard definitely need replacing
We paid the extra for a sea view well worth it the view was lovely
Relatively quite resort a few bars & restaurants & easy to get a bus to Los Cristianos
Laid back and relaxed.
We have stayed here several times over the last ten years and really appreciated the relaxing atmosphere after a stressful summer at home. We were pleased to note the improvement in room cleaning standards and were particularly impressed with the "animation" team who made a real effort to be friendly without being intrusive. Overall we thoroughly enjoyed our holiday which included a trip out from the harbour to see the dolphins and whales - an amazing experience. Yes there were the usual niggles, the clinging shower curtain and the sunbed bagging but our relaxed state meant we could dismiss these as amusing which is surely a good sign of our overall enjoyment.More
goodlass, Howden, United Kingdom
Lazy Week In The Sunshine
Our second visit and we were not disappointed. The setting is fantastic and the hotel offers food of a good standard. If you want a quiet week doing not a lot this is for you. Staff are friendly and helpful. Daytime entertainment limited but good. Evening entertainment not great but not what we went for.More
Shane642014, New Milton, United Kingdom
Unsure whether to return
My wife and I are celebrating our ruby wedding in November, having enjoyed our honeymoon at this THEN splendid hotel.We have stayed in this hotel many times both before and twice since the refurbishment and quite frankly I dont know what to think!
Although a lot of money was spent in modernising, I think some of it looks almost too clinical (we are both medical), and yes I agree with the poor quality of carpeting in the corridors.
We visited last December and had to resort to filing an official complaint against the hotel (a Hoja de reclamaciones form), something about which the duty manager showed his displeasure, if not unbelief! The problem is that this hotel continues NOT to boil water for tea. I complained and 4 attempts later, the water temperature was unchanged. We left it as it came, and YES, we still had to pay for it! NO freebies here!
You cannot tell them anything!. The female member of staff at reception fully understood and empathised with our situation; her comment will not be published.
I think sadly this hotel is resting on its 'laurels'
It occupies a fantastic location second to none, but now that the original manager has retired (he truly was excellent), I can empathise with so many of the aforementioned negative comments.
I dont believe this hotel deserves its popularity, something which I find very sad to write.
The jury is still out as to whether we will make the bold decision and return for our anniversary.
If it is left to me, that will be a definite 'NO'.More
AlexanderGemmell, Glasgow, United Kingdom
We travelled as a couple for 2 weeks. Really enjoyed the relaxing stay. Room was always spotless everyday. Mealtimes there were plenty to choose from.
Well done to the hotel for providing lunch for the charity bike ride on 19 September 2015. Lovely to see all the bikes and the noise was awesome.More