Hotel Los Gigantes  

Massages for two and dinners with a view are just the start of what this hotel has to offer.

The property had a top-to-toe makeover in 2012.

Glass-wrapped terraces and newly refurbished rooms give this hotel a contemporary look. From May 2016, this hotel will become part of the Thomson Sensimar collection.

TripAdvisor Traveller Rating

Based On 1329 reviews

  • Official Rating
  • 1Building
  • 10Floors
  • 225Rooms
  • 4Lifts

CouplesSensimar

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

Find out more about Couples and Sensimar

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Full Board

Buffet breakfast and dinner. Lunch from menu at pool bar.  A choice of house wine, locally produced beer, soft drinks or mineral water with lunch and dinner. 

Facilities ► View all

Spa*

There are a selection of pampering treats on offer here, such as couple's massages and special packages. There's also a sauna, steam room and hydrotherapy pool.

Buffet restaurant

There's plenty going on here with show cooking and al fresco dining. The restaurant is open for breakfast and dinner, and sometimes lunch.

Outdoor pool

The pool offers panoramic views of the sea. Sunbeds, parasols and showers are all available. And towels can be hired for a deposit.

Rooms► View all

double room with sea view

Light and spacious with splashes of colour make up these double rooms. Sleeping up to three, you have air-conditioning, satellite TV, and tea and coffee making facilities. Outside, there's a balcony or terrace with sea views.

double room

Light and spacious with splashes of colour make up these double rooms. Sleeping up to three, you have air-conditioning, satellite TV, and tea and coffee making facilities. Outside, there's a balcony or terrace.

TripAdvisor Reviews Show more reviews »

Great hotel poor food

Spent a week at hotel, rooms are spacious with great sea views, worth spending money for this. Hotel is very clean but let down by poor choice and quality of food. Only ate here once. Would agree with other reviewers that nearby noise from building work is irritating during the day.More

Notnyrem,

Another visit to this well located hotel

Stayed in April, room on the fourth floor with a beautiful sea view looking towards La Gomera. Staff very friendly as always. Receptionist ( young lady who was very soon to have a baby) was exceptionally helpful and kind. Food, excellent choice and quality at breakfast time but felt it was somewhat lacking in the evening due to things not going together very well. Also ok if you like chips with everything!!! Lunch time bar menu had a good choice of food, the pizzas were very nice. Also very good value. Slightly disappointed with the cleanliness of the hotel and feel standards had slipped from last year. The hotel entertainment was the same as last year. Not brilliant!! Most guests retiring to bed before the entertainment had finished at 11.00p.m. Sunbeds never a problem and the pool and pool area very clean. Despite some of our negative comments we would like to return again.More

Philipe1954, Burton upon Trent, United Kingdom

Exceptionally clean.

We have just returned from a weeks stay. We did have a lovely time, but due to the location, one visit will be enough for us. Good points:- The hotel is exceptionally clean. The maid service was excellent. The floors were mopped every day, including pulling out of the beds. Sheets are changed 4 times per week. Although the bathrooms are small they were kept very clean. The beds are comfortable. I usually have to ask for a mattress topper, but not here, which was a pleasant change. The rooms are spacious with plenty of hanging space. There was a decent clientele in the hotel. No one over filled their plates at dinner, no drunks running around, it was all very civilised. You get BBC1, BBC2, ITV, Channel 4 and Sky Sports on the TV. This was a godsend to us (sad I know!!!) as there isn't that much to do in the evening. The sea view is wonderful. The balcony gets the sun from about half 1 in the afternoon and keeps it until sunset. The staff were all very polite and efficient. Bad points:- We were on the first floor at the very end. As mentioned in a previous comment there was building work next door (practically outside our room). The pneumatic drill and powell driver was going constantly from 8 am until 7pm some nights. I have never known workmen abroad work such long hours. We were not notified of this work on booking or on check in. The hotel was not full so why were people placed in these rooms, especially as we paid extra for a sea view room. On the night before we left we were talking to a guest who said they had been offered an upgrade to full board on check in. It cost the lady £50 and for this she got lunch (with drinks) and a bottle of wine with her evening meal. As wine was on average 15 - 20 euros a bottle this was a good deal. However, we were not offered this on check in which was disappointing. The food is very bland. There is plenty of room for improvement. At the cooking station the chef was trying to show off and slapped several blooded steaks onto the griddle which he had just covered in oil. Myself and the lady next to me were splattered everywhere with blood from the meat. We were both wearing white.Not a great start to the evening. The reps: We were not on the list at the airport so we weren't on the list for the transfer. Luckily there was space on the bus, so it wasn't a problem, but I'm glad we weren't the last to get our cases or the bus would have left. The rep at the hotel was new, so she didn't know anything. We asked her where to find the new coastal walk to Puerto Santiago and she didn't even know where Puerto Santiago was! Its 5 minutes walk from the hotel. Really???? Surely they have some training or hand over at least. Location: During our first day or so we wondered what we were going to do with ourselves as there is not that much in the area and a walk through Puerto Santiago down to Playa La Arena only takes an hour. However, once we had settled into it, we actually had a nice time and found just about enough to do for the week during the day. The nights are a bit harder to fill, thank goodness for the TV! We did a trip down at the harbour to see dolphins and whales etc. It was more to pass some time on rather than an actual desire to go out on a boat but it was actually a very nice trip and well worth the 15 euros. There is a small cafe on the street behind the harbour called Barraquitos. It is excellent. Give it a try.More

n_j_mitchell, Doncaster

Location beautiful, hotel average

Just returned from 10 days at this hotel, our first visit. We had a sea view room on the first floor which had wonderful views over the sea & cliffs but unfortunately had the constant noise from the jackhammer/pneumatic drill from the building work next door, lorries arriving with topsoil etc. This started at 8am & went on until about 6pm most days, we were not informed of this work which was disappointing. Rooms modern & spacious, bathroom tired & as previous comments. Maid service a bit hit & miss, we had no towels one day, cups not washed up etc. Restaurant - I'm afraid I would say was at best average. Lots of tinned fruit & fried food. There was a problem with flies whilst we were there, all of the food is uncovered so there was a constant problem with flies on the food, in particular the cheeses & also the fresh fish & meat that chef was cooking which put me off. Later on in the week they did put some lemons & cloves out to deter the flies which seemed to help. Unfortunately the 4th night we were there my husband went down with a severe bout of vomiting & diarrhoea which completely spoilt the holiday, as he was unwell for at least 3 days & not able to eat much after that. We think it was an alcohol free cocktail served to him that actually had alcohol in it (when I enquired re the ingredients the next day it had banana liquor in it - alcohol free??) which he is allergic to. This was brought to the attention of the management who said they would address the issue (fair enough) & also our Thomson rep (in case anyone else had been ill if it wasn't the cocktail), our rep's response to my question of their standard advice re stomach upsets etc. was that she had only been there a week & she didn't know what to do!! Anyway, I don't wish to labour the point but sadly we would not return to this hotel. One last comment on a positive note is that the hotel have a Spa, I enjoyed several treatments there as did my husband & they were wonderful, many thanks to Nick & his staff.More

AnnieE1961, Reading, United Kingdom

Home from Home

This hotel is spot on. If your a sunbather there's plenty of loungers,food is good and there's lots of choice ,we've been going for 12years and things do change its very modern and the A la carte meal well what can I say I wish we still could have 1 a week instead of 1 per visit .its now upstairs and on a nice evening it's outside.rooms are clean and clean towels every day.always water and carver in the room.if I have to say something negative my husband has back problems so we put blankets on top of the mattress but it's a smashing little village and there's lovely bars and restaurants Tipsy Terrace is really nice . T J s outside the hotel is our favourite the staff are great and so is the entertainment . I understand when some people complain about miserable waiters well let me tell you there is also miserable guests just smile and say hello then they have to smile back .i forgot to mention the square opposite the hotel nice place to have a drink before dinner.More

Kathleen S,

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Hotel Los Gigantes
Rated: 4.0 /5 based on 1329 customer reviews
from £296.32