Excellent stay in idyllic location with great staff
Just returned from a one week trip. Just wanted to congratulate the hotel staff for a great time. The rooms were bright and airy as we stayed in one of the larger suites(210).Food was fantastic and loads of choice every day. The entertainment staff made it for us and special mention to Elsie and Natalie for making us so welcome. We holidayed with my mother who previously visited the hotel for the past 17 years with my late father and this was her first visit without him. We were all made to feel so special and treated with utmost respect and importance in such a top class hotel. Day time entertainment consisted of daily sessions of yoga, pilates, relaxing; cocktail making, paella and sangria making, Spanish lessons, French boules, quizzes. Evenings consisted of the resident group Obsession Duo, rock group, fashion show( which we took part in) and comedy acts. All were fab and worth seeing.
A fantastic holiday...look forward to returning again.More
Andrew B, Swansea, Wales, United Kingdom
Nice Hotel Great Staff
Stayed hear for 1 week in August nice clean hotel, staff really friendly. Main hotel restaurant food was above average. Now the bad points, the Al carte restaurant was very disappointing i was expecting a chose of menu this was a fixed selection poor quality the only good part was the fantastic view from the restaurant. The glass balustrading surrounding the pool was in poor repair and needs sum attention. The resort of Los Gigantes is small and rather quite with most bars being Karaoke / Irish bars , the mariner was dark and un inviting at night. if you want a good bar with good entertainment and great host just walk a few yards outside the hotel and visit TJ's, a great place to chill out with a really good lunch menu.More
BurtonIR, Newcastle upon Tyne, United Kingdom
Great Holiday in a Fantastic Hotel
We have just come back from spending two weeks at this hotel, we had been here twice before, but this was our first time since the refurbishment, all I can say this was a good hotel and now its even better.
Great service, good food fantastic sea view and two nice pools.
We cannot recomend it enough, give it a try we are sure you will not be dissapointed.
we are just going to rebook for next year.More
mikeroverp4, Redmire, United Kingdom
Just gets better
We have just returned from a two week stay and it was wonderful. This is our fifth visit and there is something magical about the place. The staff cannot do enough for you and are always smiling and helpful. Tomas in particular is such a great ambassador for the hotel and makes all the ladies feel like a princess no matter what age you are. The attention to detail he affords in the dining room is brilliant. The views are just breathtaking and you never tire at looking at them.
Thank you all for making our stay so enjoyable.More
Gill P, Hockley, United Kingdom
A beautiful setting!
Good service, good food, a clean and spacious quiet hotel for couples. The only hotel in Los Gigantes itself as it is all apartments built on a steep road. We had a lovely corner room with a good view and saw a beautiful sunset from our large balcony. My only problem with the hotel was the 2 pool temperatures, 22 degrees and 23 degrees on the day of my stay. I feel at least one of the pools should be heated. We did only have a one night stay and planned to go into the Spa but just didn't make it, we were staying for 2 weeks in Puerto de la Cruz.
The resort is not 'my cup of tea' I felt claustrophobic once we stepped outside of the hotel as space is obviously very limited, but I did feel I was in a very safe place. Immediately outside of the hotel there is a taxi rank, plenty of little restaurants, bars, a chemist and shops including a tardis of a supermarket that sells everything, and I mean everything! The harbour is small, good for boat trips but not a place for a stroll around.
The local bars were very loud in the evening, football and English music set in a time warp catering for English over 65's. We found the nearest to a typical quiet Spanish bar, the Sangria bar, very reasonably priced, quiet background music and a lovely waiter. We prefer Puerto de la Cruz but enjoyed the hotel for a break while out in a car driving around the island.
We met a couple who were about 75 years old and said that they visited the hotel twice a year and have done so for the past 15 years, each to their own!More
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