Hotel Los Gigantes  

Massages for 2 and dinners with a view are just the start of what the Hotel Los Gigantes has to offer.

2012 was a big year for the Hotel Los Gigantes. The property had a top-to-toe makeover and was added to the exclusive Thomson Couples collection.

Glass-wrapped terraces and newly refurbished rooms give this hotel a contemporary look.

TripAdvisor Traveller Rating

Based On 1178 reviews

  • Official Rating
  • 1Building
  • 10Floors
  • 225Rooms
  • 4Lifts

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

Find out more about Couples »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast and dinner. Lunch from menu at pool bar.   

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Spa*

With a selection of treatments including a rain shower, couples treatments and a pool.

Buffet restaurant

With show cooking and Al fresco dining and weekly gala dinner with Canarian and international specialities. Open for breakfast and dinner, and sometimes lunch.

Outdoor pool

With sunbeds, parasols and showers. Towels can be hired for a deposit.

Rooms► View all

double room with sea view

Double room with sea view sleeps up to 3.

double room

Double room sleeps up to 3.

TripAdvisor Reviews Show more reviews »

Dec 05th - Dec 12th Wonderful

Hotel is in excellent location at the base of the well known cliffs of los gigantes,situated close to shops and bars just outside hotel entrance, After numerious visits the hotel which never loses its charm we would certainly recommend for a quiet relaxing break, The surrounding area is quite hilly and coud be diffecult for the infirm but after saying that there is a taxi rank outside the hotel if you needed The local bus service to other resorts is about 500 yards to the right of the entrance and is resonablly priced. The staff at the hotel were all pleasant and were willing to help, food was ' typical english food abroad' and acceptable will plenty of variety. rooms keep clean and towels changed regularly, A sea view is well worth the extra but village view was also ok. Entertainment was just ok. The only downside of the holiday was the 2 hour transfer from the airport to the hotel calling at 7 hotels enroute, on our previous 10 visits the maximun time of transfer was 45 mins! Also there was a shortage of thomsons reps at the airport to help people and to see them off from there hotel. I feel that Tompsons are cutting back on staff and making holidays more expensive for there clients,its a shame really as the hotel is superb and they will lose clients because of tompsons cost cutting!! We will return but with another means of transfer. Other travellers were also in the same opinion as us!! So come on tompsons treat your clients properly. P/s Nice to see Senor de la Rosa is still around.More

billyboy92, Hornsea, United Kingdom

A lovely hotel

Just returned from a week at this hotel. It was recommended to us by friends. It was one of the best we've stayed in (and we've been in many) and we hope to return some time in the future. When we arrived we were greeted by a man who told us to put our bags to one side. He sat us all down in the bar area and we were offered a glass of white wine or sangria; One by one he gave us our room key and took from us our passports for overnight. keeping. We thought this was a nice idea, as it saved us from standing in a queue at reception waiting to check in, something I think most people dread. The hotel is spacious, bright and airy, the decor being mainly white with light coloured furniture. The rooms are spacious and mainly white. The bed is huge. There are tea making facilities, sometjing which is unsual in Europe. The only other time I have seen this is in Cyprus. The television had some British progammes, again something which I have found unusual. There is a fridge (not a mini bar). I've seen comments that the bathrooms are tired. They are a bit duller than the main room, but I wouldn't say tired. In the bathroom there was soap, shampoo, toothbrushes and a comb, also a hair dryer. Towels changed every day if you wished. The balcony was spacious The room had a two-seater settee.. The restuarant is equally bright and airy, with open air section. The food is good with plenty of choice. We did not use the swimming pools, but we could see they were well kept. There was a life guard on duty the whole time somebody was in the pool. Adjacent to the main pool there is an outdoor snack bar which is very pleasant. We can't comment on the hotel entertainment as normally we don't bother, preferring to sit outside somewhere to have a drink. The grounds surrounding the hotel are pleasant and well kept. The staff are friendly and polite throughout the hotel. Nothing is too much trouble. Although we don't mind being amongst children, it was nice not to have them running around all over the place. For us we found this holiday very relaxingMore

suestravels50, birmingham

Total chill out.

Great place to chill out and not only. Very friendly and helpful staff. Fantastic food! Hotel and surroundings are clean and greenery well kept. I have to mention very good evening entertainment. Highly recommended !!!More

Wobiektywie, Dublin, Ireland

Most definitely 'my kind of hotel' and on my 're-visit list'

First impressions count for a lot and to be handed a glass of refreshingly cold, white wine by a very handsome, smiling waiter as I waited to hand in my passport at Reception, set the standard. (The same can't be said about the male reception staff but nothing to be concerned about.) I found the lounge and bar areas very pleasant on the eye...white leather and chrome settees and large comfy soft fabric ones are the type of decor I appreciate. The style continued into my room. White voile curtains, white bedspread, white furniture, attractive floor tiles and, again, pleasing to my eye. Awaiting me was a bottle of Cava/champagne and a bottle of water.....most welcome after a long journey...lengthy more due to the number of hotel 'drop-offs' than distance from the airport. I had been told to leave my case in the room and return to the dining room where a cold platter had been set out. This didn't thrill the taste-buds but better than nothing. My first opinions about the food didn't last.....lots of variety for both breakfast and evening meal. Obviously, the repetition of salads and cooked meats, cheeses etc is a common thread throughout most of the hotels I've stayed in but I did find the quality of food to be of a high standard. There's a reasonable 'window' for both meals so queueing was never a problem....apart from the odd night when paying for drinks, which are paid for as you exit the dining room unless you've opted to add it to your room bill. The head waiter/maitre d'h is an asset to the hotel...always helpful, forever smiling and, judging by the number of hugs and warm greetings, he's a popular figure. My bathroom had both shower and bath along with a basket of toiletries...soap, shampoo, a comb, toothbrush and paste, bath gel and shoe polish. The hairdryer left a lot to be desired and I was glad I'd taken my own. When I asked what deposit was required to hire an iron, I was told that there was no charge. Within a very short time, I returned to my room to discover both iron and board had been left. Great service. There's a fridge, too - not a minibar but one you can use for your own convenience. Two lovely swimming pools...one overlooking the sea and another smaller one. I never found a shortage of sunbeds but, as is often the case, many selfish guests did hog the same ones in prime positions on a daily basis. There is, supposedly, a hotel policy not to reserve beds but that seemed to be ignored and certainly wasn't enforced. The larger pool is served by a snack bar whereas the smaller one has just a drinks' machine. There's a reasonable selection of bar food. Towels are provided upon payment of 10 euros, which is refunded once the towels are returned. Towels in the bedrooms were changed very regularly and bed linen once a week. The rooms have a decent television providing BBC 1 and 2, ITV and Channel 4. However, there was a lack of consistency and some channels were regularly unavailable. A tray is provided upon which there is a kettle, sachets of coffee, sugar, tea bags and small containers of creamy milk. Although not out of date, every one of my milk pots was sour. When I mentioned this to a male at Reception, not as a complaint but as an observation, I was told in no uncertain terms I could go and buy fresh milk from the adjacent supermarket at very little cost!! Overall, I think that any complaints about this hotel are 'nit-picking' because it is well worth a visit. One day my two hand towels were frayed and ripped. Once I pointed this out they were quickly replaced by the cleaner without any fuss. For several days, workmen created a disturbance due to refurbishment work at the front of the hotel. This meant I couldn't enjoy sitting out on my balcony. However, once again this was dealt with very efficiently after speaking to the Thomson rep. The latter deserves a mention, too. Laura was available more often than any rep I've dealt with before on my travels and was incredibly pleasant and helpful to deal with. If this hotel is within your price range, I'd suggest you try it. It's one of the nicest I've stayed in. No, it's not perfect...but does the perfect hotel exist? My only suggestion would be that the male receptionists take some P.R. lessons. I found them generally miserable and unfriendly but I'm sure may other guests would contradict me. Personally, I don't feel that the extra cost for a sea view is wholly necessary. My own room overlooked the village and, to the left, a partial sea view. At night, the whole panorama was alight with twinkling lights and suited me far better than looking out towards the black, empty waters of the sea and mountain. Again, each to their own! There are no flat areas to walk in and around Los Gigantes so be prepared to trek up and down hill....but do give it a try. I'm going back!More

Sue W, Stockport, United Kingdom

Nice holiday

On arrival we were quite disappointed, the hotel looked very shoddy,( after a few days they started work on the entrance area roof so once that's complete it will look much better) there was no welcome drink and very little information volunteered at reception. However we were very pleased with our room which was big and comfortable, 3rd floor overlooking the town - fabulous view! The lifts were fine although they did get very busy at peak times-useful to have a room that you can use the stairs to.The entertainment area was as previously described and we didn't watch many shows.However the Elton John tribute act was excellent. The dining room was just the same as other hotels we've visited and the food was well presented and of excellent quality.My only comment is that the food is rather basic, meat and two veg....bread & butter pudding!!!! We would have really liked something more exciting/spicy/tasty sauces etc.. Mealtimes were made special by the wonderful Martin who always had a cheerful smile for everyone and took extra care to provide the food cooked exactly as you wanted.The pool bar was good with friendly staff and a nice selection of meals. The clientele is mainly older,( is that why the food is as it is?) but there was quite a good mix while we were there.Although it's been refurbished some areas are still in need of attention especially the Ladies toilet facilities.We did have a lovely stay and the location for the town is unbeatable. I agree that it isn't what we've come to expect from a 4* hotel which is a shame as it could be.More

Denise696, Liverpool, United Kingdom

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