Light and spacious with splashes of colour make up these double rooms. Sleeping up to three, you have air-conditioning, satellite TV, and tea and coffee making facilities. Outside, there's a balcony or terrace with sea views.
Light and spacious with splashes of colour make up these double rooms. Sleeping up to three, you have air-conditioning, satellite TV, and tea and coffee making facilities. Outside, there's a balcony or terrace.
Just back from this hotel and have to say it's was fab. We arrived late and missed dinner but were told a snack was waiting for us in our room fridge. Found all staff very friendly ( tho agree with others that the older waiters really need to smile more looked like they really didn't want to be there) the restaurant manager think his name was Thomas was lovely made everyone feel so welcome. An obviously regular couple to the hotel arrived when we were there and you'd think they were royalty by the way they were treated ;) lovely to see. Rooms were spotless and really good size tho should consider upgrading the toilet. The salt water pool was gr8 gorgeous views out to sea. Overall had a fab holiday and will definitely be returning to this hotel.More
246Helen, Glasgow, United Kingdom
appleby scotland " unjustied reviews"
I felt compelled to come to the defence of this wonderful hotel. We have been going to this hotel for a number of years and have enjoyed every holiday. The staff from Rueban at reception to Tomas head of restaurant are excellent at their job, nothing is too much trouble. Also to come to the defence of the restaurant staff, namely the older waiters referred to in previous reviews, maybe if said reviewers spent some time talking to the above they would have found them to be very pleasant!!!. Everybody is allowed an off day and the staff work very long hours. I feel a lot better getting this off my chest and am off to get ready for my 3rd visit this year to Hotel Los Gigantes.
See you all soon.More
appleby236, Glasgow, United Kingdom
Four Star Hotel - Five Star Stay!!!
Just back from a week's stay at the Hotel Los Gigantes. The hotel may class itself as 4 star but it was a 5 star holiday all the way. I will try not to cover what has been said before in many of the other reviews and just focus on those that combined to make our holiday that extra bit special. The rooms were excellent but must endorse that in the height of summer, if you want to sit on your balcony during the day, then don't go for a sea view room. It is far too hot!!
Whilst I for one am not in favour of putting towels out early to reserve sunbeds, if you want beds together as a group then you have no option but to get those towels out at just after 8 o'clock.
For evening meals it is worth taking a walk around the various serving areas before you decide on what you are going to eat. You must definitely check out the grill area where Marcin when on duty has a great repartee with the diners. A word of caution that whilst the views when dining outside on the balcony are great it can be very hot if you are sat in the direct sunshine during the first hour that dinner is being served.
We ventured out on a couple of evenings and enjoyed a quiet drink in the small bar which is to the left as you leave the hotel. Good entertainment and reasonable prices. We also took in a 2 hour dolphin trip with the Masca Express for â¬15. Whilst we didn't get to see any whales there were lots of dolphins and the whole trip was excellent value for money.
All in all an amazing stay and we will return to this hotel again. My only slight whinge is take care not to overload the lifts. The maximum weight limit is supposed to be 450 kgs, but on two occasions a group of 4 of us got stuck in the lifts and we weren't the only ones. The staff were very well versed in getting us out or the lift started and I suspect that is because they get quite a lot of practice at it!!
Lovely hotel- shame about the resort
Firstly, this hotel is truly lovely. Quite modern and very clean. Gorgeous, spacious rooms which were cleaned to a high standard. On arrival we were greeted by one of the staff who gave us a run down of the hotel facilities, a welcome drink and a lovely smile ............... he could do with speaking to some of the other staff in the restaurant. The male waiters were some the most surly and ignorant I think I have ever come across in all my years of holidaying and are a real let down to the hotel. The food in the restaurant was quite good and varied. A mention must go to the young man who regularly did the show cooking. He was very lovely and always had time for a chat.
The views from the pool are amazing and the pool area really relaxing and clean. However, despite the hotel having a 'no reserve' policy for the sunbeds, there were the ignorant hordes queuing up to get to the pool as the doors opened to reserve the sunbed that they would return to at maybe 11, 12 o'clock or even later. Having said that there were sunbeds to be had, just not in the best spots.
The entertainment in both the daytime and the evening was very poor. At times I was cringing and felt like I was right back in the 80's or a very bad episode of 'Benidorm'! The reps from Thompson were awful and although this is not the hotels fault, it does reflect on them as the reps are based there most days, and again look like they would rather be somewhere else.
The resort of Los Gigantes, what can I say! What a truly waste of a beautiful village, There was nothing but English and Irish bars playing loud and out of tune music. The village could be spectacular but has been ruined by the lack of authenticity. This is Spain after all!
I would not return here just because the resort is not for me, however the hotel is a fantastic place to be if you want like to be in 'England with the sun'More
Going Down Hill Fast.
We first stayed 4yrs ago when the hotel was a Gold classification and we both thought we had been sent to a Retirement Home. However we decided to revisit last year after reading the reviews post the refurbishment and were really impressed. HOWEVER 1yr later and it's all down hill - what happened to the themed evenings in the restaurant? Why oh Why do they still have 'Obsession' duo playing? A third rate act even Simon Cowell wouldn't sign! The Reps were useless and work shy. Previously we would have been meet at the door with our luggage delivered to our room - not this time! We would sold this as a couples hotel (over 16yrs) - so WHY was a Child clearly not over 16 at the hotel?? We were also told that from end Oct all the English reps were leaving, along with Obsession Duo - and being replaced with German reps and only 3 low key acts during the week. The only plus points to our stay were JAZ and DANIEL who were hard working and client focused.More